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Updated: Jul 28, 2024
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Asus India reviews & complaints page 62

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S
Sabari Nath
from Kollam, Kerala
Mar 29, 2011
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MOTHERBOARD SERVICE

Address: Kollam, Kerala

I bought Asus M2 Crosshair 2 years Ago. It was working like charm. But recently its BIOS got some errror.
I send it to HYPERTECH SYSTEMS, KOLLAM[protected] where I bought it. After 2 days , They send it to RASHI PERIPHERALS, TRIVANDRUM. After a Month They said , It was in RASHI PERIPHERALS, ERNAKULAM. After a few weeks, I rang to Trivandrum Service Centr 2 weeks ago, They said they are going to send it to MUMBAI. And i have to wait...
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E
ermahajan
from Ludhiana, Punjab
Nov 25, 2010
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Customer harassment and no proper solution

i buyed a laptop ASUS F80S and i am continuously facing problem with my laptop.
my laptop's adapter turned faulty within 3 months.my laptop was in service center for about two weeks.
just after 2 or 3 months dvd-writer turned faulty. again my laptop was in service center for about two weeks.
After that both my laptop and adapter turned faulty. the problem was found in the motherboard's charging point which was...
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K
kolkata44
from Surat, Gujarat
Oct 28, 2010
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POOR CUSTOMER SERVICE IN KOLKATA FOR ASUS LAPTOP

Address: West Bengal

I have an ASUS Laptop which is malfuncting. ASUS provide customer service for repairing through their service provider M/S Neotenic Informatics Pvt. Ltd (Kolkta).

They have no skilled and well qualified technician to handle sophisticated quipment like ASUS laptop at Kolkata office. They only pass time and harass the customer without any fruitful result. Ultimately the customers return home and scrap their laptop. I am now...
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P
prakashrsubedi
from Aurangabad, Maharashtra
Aug 24, 2010
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Poor Product Quality & Service

Address: Maharashtra

I had bought the above netbook on december 19, 2009 and I have had two problems in these 8 months. If this is the quality of your netbook in 1st year of warranty per;iod, I shudder to think how much problem will come after 1year and how much you'll charge me for this inferior product to run effectively.

First problem was of charging component and now there is keboard problem. In regards to the keyboard problem, on 23rd...
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R
Rajesh Sawardekar
from Mumbai, Maharashtra
Aug 11, 2010
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MOTHERBOARD ISSUE

Address: Mumbai City, Maharashtra

MOTHERBOARD IS NOT WORKING
BOARD DETAILS AS BELOW:
BOARD IS IN WARRANTY
MFG MONTH - APRIL'08 &
PURCHASE DATE- AUGUST'08
P5GC-MX/1333, SERIAL NO. 84M0AB119701
PART NO. 90-MBB60K-GOUAYOGZ

KINDLY DO THE NEEDFUL
ASAP

THANKS,

MR. RAJESH G SAWARDEKAR
EMAIL- saw.[protected]@gmail.com
MOB: +91 [protected]...
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S
sreelal_u
from Hyderabad, Telangana
Aug 9, 2010
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Worst Service for ASUS products

Address: Hyderabad, Andhra Pradesh

I have bought an ASUS P320 handset, which got blocked when the invalid IMEI handsets where blocked. Ok any way they have took around a month's time and replaced the main board. At that time iteself I was unhappy with the service centre guys .

Now at the time of rain, water log came happened in my mobile, which I swtched off at that time itself ..Even I knew that we should not switch on the mobile before drying the board....
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G
gandhisagar
Jun 15, 2010
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Third class C Grade Service

Address: Pune, Maharashtra

I buyed ASUS router and it was faulty , they spend aroud 4 weeks to get replaced with new faulty router.
When I mailed taiwan then they took action and still was not ready for moneyback.

When I said I will go to local media then they agreed first they said I will return 50% , then I said o.k I won;t accept check. Finally When I pressured them through media they returned my money.


Dont go for ASUS...
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S
souvik dutta
from Kolkata, West Bengal
Jun 12, 2010
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defective product

Address: North 24 Parganas, West Bengal

i bought asus 1005ha netbook on4/11/2009 for my education purpose.i am a MBA student.so ths product is very much necessary for me.but from the begining it was defective.several of times i visited to its authorized service center RASHI,which is in kolkata,but no solution was came from there.after a long harassment they decided to replace it.but they promised me that they will give me the replacement with in 24hours.but till now it is not in...
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S
sayantan1200
from Harindanga, West Bengal
Apr 27, 2010
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service center

Address: Howrah, West Bengal

i am user of a mother board of asus (M3N 78 EM) Sl. no.-88M0AC58891 for last one year but 2nd april'2010 a problem come that is my cpu Cabinet fan running without power on of the atx switch. So i put into a service center named Rashi Peripherals at kolkata. They told me that your lan IC burn. So they Taken Rs. 200 for this. I took the board and see that the problem was same.Again i back the service center and one week they back to...
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S
Swapnil
from Bengaluru, Karnataka
Apr 20, 2010
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ASUS P527 PDA Mobile Defect

Address: Bangalore, Karnataka

This phone is literally not worth, I am using this phone for a yearlong. I have almost 600 contacts and sync with outlook, sometime it get hang and most of the time it loses network, all the time people keep complaining me that u were out of reach. Recently they have changed the mother board and the software of the phone, I thought it will be ok now. But again it got hanged and lost network couple of times. Product expire is getting over,...
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M
Mahesh Jaybhaye
from Mumbai, Maharashtra
Feb 23, 2010
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IMEI Problem.

I have upgraded my firmware to latest from Asus Support Ceentre in Mumbai. It was running fine for 10-12 days. in mean time i have installed Asus backup and Call Process Disable patch to it. later on it was not showing network. I check with Asus Support then i came to know its IMEI no has being changed. Now asus is telling to change Motherboard which is costing higher then price of Mobile. The same problem i observed with other Asus P320...
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G
Gautam Gandecha
from Pune, Maharashtra
Feb 19, 2010
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JOG DIAL

I PURCHASED ASUS P527 6 DAYS BACK AND I PURCHASED 2 PCS OF SAME MODEL. AND AFTER USING 5 DAYS THE JOG DIAL WENT INSIDE THE UNIT. AND THERE IS NO DEMAGER OUT SIDE THE BODY THAN ALSO THE SERVICE PROVIDES SAID ITS DAMEGE PHYSICAL WE CAN'T GIVE WARRENTY.
ITS COMPANY MFG PROB.

GUYS IF YOU ARE PLANING TO BUY WINDOW BASE PHONE GO FOR HTC.........
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S
Saikat Maity
from Chennai, Tamil Nadu
Feb 10, 2010
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Service & Warranty

I have bought an ASUS Eee PC 1005ha on 19th January 2010 from TechnoCraftt, Kolkata,

(1) very next day i found the microSD card slot was already broken, according to warranty, within in 10 days if any problem found it will be considered as Dead on Arrival (DOA), but now they are saying it is a broken case so can't be consider as DOA.

(2) RASHI PERIPHERALS PVT.LTD. is the importer & Service Provider of...
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Srinivas
from Vansada, Gujarat
Jan 25, 2010
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Faulty mobile phone sold

I purchased Asus P750 on POP Date - 16.10.2009 with the Invoice number 6999 from Dealer name - 'Sangeetha Mobiles'. Since it has been 3 months now I got a problem with my handset. I had given information to authorized service center they promised me that they'll troubleshoot the problem in 3-4 days but when I called today they were saying that it is the problem with motherboard...mean I got a faultly assembled mobile handset....
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J
JEFFIN FRANK
from Mavelikara, Kerala
Jan 22, 2010
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LAPTOP SERVICE

Contacted ASUS service center on dated 21/12/2009, complaint regarding defective speaker of Laptop Model F82Q.Till dated 22/01/2010 the speaker hasn't been replaced. And spoke to the service engineer, and claims that the speaker is not available I
in India .Hence the product is only 4 months old from the date of purchase and consists 24 months warranty. I'am fed up with this problem....
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M
MANISH MEHTA
Dec 15, 2009
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REPLACEMENT UNDER WARRANTY / REFUND

DEAR SIR,

I HAD PURCHASED ASUS MAKE NETBOOK MINI LAPTOP FROM STAPLES SHOP IN PHOENIX MILL COMPOUND, WORLI IN MUMBAI. ON 12-9-09 FOR RS 20999/- VIDE STAPLES CASH MEMO NO 5140.

WITHIN LESS THAN A MONTH THE NETBOOK POWER-SUPPLY SOCKET DEVELOPED A DEFECT AND THE LAPTOP WAS SENT TO ASUS SERVICE CENTRE AT SAKINAKA ANDHERI FOR REPAIRS.

MORE THAN 25 DAYS PASSED EVEN AFTER WHICH ASUS HAS NOT BEEN ABLE...
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V
vibhanshu jain
from New Delhi, Delhi
Nov 27, 2009
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fake warrenty

i got a problem in my Eee pc laptop,i have been going to servicecentre in delhi before three months they took my laptop for three weeks and give it to me but my battery is working .then i have been going to service centre in delhi they tell battery is not in warrenty...
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J
Jitender Rana
from Patna, Bihar
Oct 5, 2009
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Motherboard Sparking

Sir,
I am jitender rana from sambalpur, orissa.I purchased assemble computer from invent computers, budharaja, sambalpur cell no:[protected],[protected]. as on[protected]. i have facing many problems with my pc. 3 month previous my computer motheeboard not working properly/sparking as per invents computers. they told me that u have 3 years warranty period in ur motherboard.so u send this motherboard to rashi pheperals, bhubaneshwar...
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S
SANTOSH SAHU
from Pune, Maharashtra
Sep 28, 2009
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Services offered but not provided under waranty for default product

DEAR SIR
I SANTOSH SAHU FROM NAGPUR HAD BUYED AN ASUS TFT IN THE NAME OF PRASHANT LAXANE
MODEL NUMBER BH192D SERIAL NO:95LMIZ034124 FROM DELARE VP TECH COMPUTERS B WING MANGALWARI COMPLEX SADAR DATED 24 JUN 09 .BUT AFTER USING YOUR TFT THERE WAS A PROBLEM OF BLACK SPOTS ON THE SCREEN OF
TFT, WHICH I HAD REPORTED TO THE ENGINEER.
AFTER THE INSPECTION BY THE ENGINEER HE HAD SUGESTED ME TO SEND THE TFT TO ASUS SERVICE...
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A
abhinav
from Delhi, Delhi
Sep 2, 2009
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incompetent taiwanese cheats

I purchased 4 asus p527 pda mobile phones, all have them had some problem or the other from day one!

I fell for the suave lloks and the capabilities, but believe you theu ar duds with windows mobile.And i'm serious.

I went to their service centre for one of the phones , they told me just reset it , it will work again ,if it doesn't take the backup and come again.
it never did , but i still...
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