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Updated: Jul 28, 2024
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Asus India reviews & complaints page 61

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J
Jils Mathew Pedikkattukunnel
from Pathanamthitta, Kerala
Jul 3, 2012
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service

Address: Ernakulam, Kerala

i buy a asus laptop on 02/03/12. after few months its disply is not working properly. so on 4th january i took that laptop on that shop(virus systems). and the sales man took the laptop to the asus dealer from kochi,kerala. then the dealer(mobile number of dealer is:[protected]) send a message to the sales mans mobile about accepting the complaint(date 4 june. no195). he tell the laptop get in 7 working days… bt after 1 month i did not...
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U
unique vipin
May 26, 2012
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Pathetic service with making product damaged

Address: Delhi

Dear All,

I have given my Asus laptop to service center for repair as i was facing some issues with the screen resolution and i spole with an agent from the company whose name is AMIT, he came to my house and he took my laptop stating that the problem is there and he need to check the entire laptop and will take 2-3 days to return it back to me( As it is in warranty). I gave him a laptop, but now i feel that i have done a...
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C
chaplinrox
from Kolkata, West Bengal
Apr 22, 2012
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Worst Service, Cheaters

Address: Howrah, West Bengal

I had purchased Asus K52J 9 months back. Was suppose to work as per the specfications.

But then now its performance is pathetic.

Had called up the all india number o ASUS.

No one ever picks up. The person in charge of Asus in the city denies living up to the commitment of repairing the laoptop even when its within the warranty period.

My adapter got burnt and they never repalced...
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A
AjayJzk
from Tumkur, Karnataka
Mar 6, 2012
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Motherboard fault

I Bought my computer in Oct 2008. It Configured: asus motherboard P5SD2-VM, Intel dual core processor, 2gb ram and 160 GB HDD.
Everything was fine until from few days it gives an error during booting. It says- Chassis intruded!
Fatal Error... System Halted.
Help me.
my e-mail: [protected]@gmail.com...
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R
ravi.vish4188
from Delhi, Delhi
Jan 27, 2012
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CHARGER ISSUE

Address: Mumbai City, Maharashtra

I have purchase laptop of asus last month (Dec 2011). But now i have found problem in my charger or adapter. Please send someone who take care of this or arrange call for me from your tech person who can visit to my place for the same.

Name:- Ravikant Vishwakarma
Mobile No. :- [protected]
Model No. X53U
Serial No. BANOCJ[protected]
X53U-SX067D
CHECK No. 2607...
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P
pranabkalitaxyz
from Chennai, Tamil Nadu
Jan 21, 2012
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problem of laptop

Address: Kamrup, Assam

Dear Sir/Madam,

This is to inform you that I baught a ASUS laptop before three months ago. Now I am facing some serious problem while handle the laptop. On 31.12.2011 I faund the display problem of the Laptop. I had submitted the laptop AT SERVICE CENTRE on that day to resolve the problem. After handed over the laptop at Guwahati servicing centre I regularly visited the service centre to receive the laptop. but finally I got...
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M
M.AZIZUL HASAN
from Pune, Maharashtra
Jan 11, 2012
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Replaced new m.b don't have some slots

Address: Allahabad, Uttar Pradesh

Sir,
Asus company has replaced my defective mother board (Model: P5LPL-AMP/PS, Sl.No. A7MOAD497237) under guarantee with new mother board (Model: P5G41T-MLX3, Sl. No.B7MOBX165876) vide local service center challan No: 0545 dated[protected] but new mother board does not have DDR2 slot, LPT port, IED port, two PCI slots (new one have only one slot). I have complained about it many times to customer care telephonically as well...
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M
maheshtv
from Chennai, Tamil Nadu
Dec 28, 2011
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Rashi Peripherals Pvt Ltd, is the worst distributor in India,

Address: Chennai, Tamil Nadu

Rashi Peripherals Pvt Ltd, is the worst distributer in India, who never care for service, my experience as a consumer for past twelve years, Rashi peripherals as never accepted a faulty product at a first visit, when you give to them, they will ask you to come other day or they will take the faulty product and give you back in the same condition without even touching the product, saying it is working fine. You have to go back to them say...
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R
rohitdhal
Dec 23, 2011
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Poor Service and intermittent problem

Address: Mumbai Suburban, Maharashtra

I have been facing a no video problem with my M3N78-EM and this is my conversation with ASUS after 2 replacements and 2 repairs:

*******************************
Dear Mr. Dhal,

Thank you for contacting ASUS and providing your feedback. I do apologize for your inconvenience. In the meantime what I can do for you is to repair the unit at my location, normal turnaround time will be within 10 business days,...
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J
J. Fernando
Oct 14, 2011
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power failure

Dear Sir,

I purchased in US your motherboard two years back for my work and educational needs. I did bring it to Sri Lanka for my usage. It was recently noticed that the motherboard was experiencing power problem in the motherboard. I am not in position to ON the computer. I cannot afford to spend a very high amount once again to buy another motherboard from US or is it available in the Sri Lankan local market for a replacement....
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K
Kash_champ
from Digboi, Assam
Oct 10, 2011
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Very bad service

Address: Nadia, West Bengal

Just after 3 and a half months of buying a brand new mobo it started malfunctioning. I was watching a movie when my system froz. I was going back to hostel (my pc is at home.) that day. So presently I just shut down my pc by directly power off. After week when tried to start up the pc it didn't response. Didn't even enter the BIOS. Nothing at all. Only both the RAM and CPU LEDs were lit.

I took it the service center....
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S
SureshBabukv
from Thrissur, Kerala
Sep 25, 2011
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DELAY IN SERVICE

Address: Kerala

Sir
I bought an assembled computer including ASUS-MOTHERBOARD-P5KPL-AM/PS from SHARPLOGIC SALES AND MARKETING COMPANY PVT.LTD,THRISSUR on 31-Jul-2010. I found that my USB port was not detecting and used the service of SHARPLOGIC for detecting the real problem. They said the complaint was with motherboard and took the same for repair on 13-Aug-2011. It was guaranteed that they will return the same within three weeks. It was said that...
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T
tukai111
from Kolkata, West Bengal
Aug 14, 2011
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no response from service center as well as company

Address: North 24 Parganas, West Bengal

i am partha paul.. i have purchased a motherboard in the month of june. (10th june 2011)
in the month of july i faced an issue regarding LAN. i placed the motherboard in the service centre on 8th july... the delivered the motherboard after 15 days.. but when i placed it in my machine i did not see any changes regarding problems.. again i placed the motherboard in the service centre on 30th july.. and they returned the board on 8th...
+3 photos
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J
jkdas
from Delhi, Delhi
Aug 9, 2011
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not changing equipment under guarantee period

Address: New Delhi, Delhi

Dear Sir,

I wish to raise my voice against the defected product (mother board M4A785TD-V-EVO) offered by ASUS. According to the company, it is one of the world’s most trusted brands for computer hardware and due to this region I believed on company and purchased a mother board on 17.03.2010 (A1MOAD546556) from SMC International, G-10&11, Magdoot Building, Nehru Palace, New Delhi-110010. But I am highly disappointed because...
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F
fardeen786
from Agra, Uttar Pradesh
Jul 13, 2011
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CHANGE OF MOTHERBOARD

Address: Firozabad, Uttar Pradesh

COMPLAINT FOR ASUS MOTHER BOARD CO. INDIA

Sir,
I had bought a ASUS MOTHER BOARD G31 on 27th Oct.2010 from computer gallery Firozabad. I got 3 yrs. Warranty on MOTHER BOARD by the company.

It was not working properly so I sent the MOTHER BOARD to the service center (RAKHI PERIPHERALS, LUCKNOW) on 26/06/2011 through Fzd dealer.

After a week they sent a new MOTHER BOARD but it is G41...
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H
Harjeet Singh johal
from Mumbai, Maharashtra
Jul 13, 2011
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Defective product / poor service from croma belapur , navi mumbai

Address: Thane, Maharashtra

I bought an ASUS M10 mobile phone on 22/08/2010. Since then it has been given for servicing for 5 times at Croma Belapur since it was purchased from there. but till date the problem has not been solved .I still continued to have problems with this phone (hanging, keyboard problems, network access problems, GPS problems, sound problem, it did not connect with the computer, ring problem). Croma center said they would replace it but nothing...
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S
sandeep1415
from Hyderabad, Telangana
Jun 7, 2011
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INCOMPATIBILITY

Address: Prakasam, Andhra Pradesh

Hi,

I have purchased a ASUS Mother Board M2N-MX SE PLUS with AMD X2 6000+ 125W CPU. At the time of purchase (sep 2008) in asus web site itself it was said that these two are compatible. But from the first day of my purchase i have been experiencing a problem where Processor goes to 100% for even small tasks(like playing videos, games, even web browsing). That time i didn't know the cause of the problem and i tried all...
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K
krishan2207
from Noida, Uttar Pradesh
May 31, 2011
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Poorest Warranty services

Address: Delhi

Two year back i hv bought an ASUS MB(P5N73 AM) because Rashi is distributing the ASUS and dealer assure me that i will not face any difficulty in Warranty. But now my mother board is not working and from past two months i hv received 4 FAULTY REPAIRED MB which do not works more than one hour. I hv checked all my components all are working with other boards. Right now i m using a Standby board which is the proof of proper working of other...
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A
atulflows
from Mumbai, Maharashtra
Apr 27, 2011
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Valid Warranty denial

Address: Maharashtra

Dear Sir,

I bought an Asus Mobile, Model P565 in Rs 14999/-on 7th May 2010.

This mobile went hanged up after a few days of purchase. Further later the mobile charging did not happen and the charging port became loose. when the mobile is sent to service centre despite the cell is under warranty period, they are classifying this as a internal damage case.

Asus is saying that the damage is internal...
+1 photos
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G
g n sahoo
from Bhubaneshwar, Odisha
Apr 6, 2011
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defect in motherboard

Address: Jajpur, Odisha

I purchsed a asus motherboard with other accesories from a shop 'stuti technologies jajpur road on 14th april 2010.In august it was observed that the monitor was getting off and cpu,dvd players are running in august 2010.It was sent to the shop.I had no problem upto 5th october 2010 . On 6th Oct monitor turned off and the desktop could not be started .The computer was sent to STUTI and they sent the motherboard to prachi computer Bhubaneshwar...
+1 photos
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