Croma Complaints & Reviews

I have procured an AC from Croma Centre, Iscon Cross Road, Ahmedabad with 2 yr extended warranty with re location plan.
While re locating the people representing my extended warranty have used local spares while my AC in warranty, for this also they have charged...Attach is my invoice copy...

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I have purchased a Croma TV and on next day it got stuck on smart tv symbol and turn off.
Croma replaced my tv but now after 2 yrs warranty is over and I am facing same problem. Thankfully I have onsitego extended warranty.
But what after it is over....

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I have ordered two TV's with extended warranty on on Croma.com, they have cancelled the TV's citing out of stock, but they refunded me only the TV amount and they did not refunded me the cost paid for extended warranty, but it's very unfair, I have complained quite a time but they did not respond properly and not giving me my refund

Date: 2nd Nov 2020
Order number:[protected]
Invoice number: SLE005EC1468295br...

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Address: Contact no. 9922941713

Hi,
I had purchased two Samsung ACs from Croma store at Porvorim - Goa on .The idea was to give my aging mother and mother in law some respite from the Goa summer.However till this day this has not happened thanks to the lax attitude of the Croma and Samsung executives and technicians.
One of the ACs did not start at all.The other one did not start initially but after the technician came and "tightened" a nut it has started...

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Address: Croma chennai

I have 15k as privilege card and not able to use it.It was a gift from my company and Croma should not invalidate it by saying card expired...

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Sir / Ma'am,
We have purchased an Apple iphone 11 128GB & Apple 20W USB-C power Adapter having Tax Code 62/52 against your Invoice No: SLA[protected] Dt: 24th of Feb 2021, from your Kandivali showroom & a GST amount of Rs.8832.06 had been collected by you from us. While cross checking on the GST portal, it has come to our notice that the above GST amount collected by you is not reflecting in our GST-R 2B.

We kindly...

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Address: Jamnagar

Website: Consumer complaints.in

I purchased Pure Ii Copper+Mineral+RO+UV+MF from Croma Jamnagar vide invoice no.SLA[protected] on dated 23.02.2020. 01 year it worked satisfactory. But after 01 year when I changed GKK1 in Feb'21, and then after it started some problems developing and stopped working. I also purchased On-site Go warranty service from Croma. So, I called for repair and they attended the same on dated 08.04.2021. but now after a week time same problem developed...

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Address: Infiniti Retail Ltd. SCO 1094-1095, Sector 22-B, Chandigarh -160020

I happened to purchase a Samsung refrigerator yesterday (14/04/2021) from Croma, Chandigarh.
The fridge was delivered today at my home, however no one ever turned up from the installation team to set up the refrigerator until 6 hours later. Upon calling the Assistant Department Manager at Infiniti Retail Ltd. Sector - 22-B Mr. Chandra Prakash, very negligibly I was told not turn the refrigerator on as the installation team will visit...

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Address: 18/542,Sector-18,Indira Nagar,Lucknow 22016

Subject mentioned cooler was delivered on 05.04.2021 against Order No. SLE002UA1655641.
Cooler fan has stopped running( looks to be jammed)...

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Address: GH 01 PRATEEK LAUREL

I have booked two nos ACs of Croma brand ( one of 2tn and one of 1tn) brand by making advance payment of Rs.5000/- on 21.3.2021 as per copy of document enclosed. At the time of booking, It was told that loyalty bonus of Rs.2000/- on 2tn AC and Rs.1000/- on 1tn AC will be deducted at the time of making final payment. I was also told that Rs.3000/- cash back will be available on HDFC card making payment on Friday, which will be credited within...

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I ordered a Bose soundbar which was delivered today morning on 09/04/2021. However, the same is not working. I called up customer care of Croma and asked them to place a return request. But they asked me to contact the brand ( Bose ) and place a request for technician to check the product.

When i called the Bose service center they said i need to contact Croma for my complaint bcoz their service partner has been changed. They...

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I have purchased a 1.5 Ton window AC from Croma and it's been only 10 months when the AC is not working. I have raised a request fro service for the AC and executive visited after multiple follow ups and when he visited he told us about AC GAS issue and asked that another executive will visit to repair it. It's been 4 days, I am still following up for the executive visit and every time I got calls from service center stating that What is...

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Address: Kolkata

Purchased a samsung led tv 43tu8000 in kolkata when led tv delivered box is not there only bubble wrap is there..but price taken from me is 42990 which is new price but send me old led tv from showroom... i want refund.....

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Address: croma

I had a horrible experience with online shopping experience with croma. when i ordered stuff from croma, it said it will be delivered the very next day. I believed it. Eeven after 5 days, when i call the customer support, they will give me the standard answer, it will come today or tommorrow. I stopped calling it now. I am fed up. My Money just went down the drain. Dont ever order online from croma. it does not work at all....

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Hello

I placed order for dell laptop, according to invoice delivery date is 8th april 2021 but till now not a single mail and message from croma and unable to track my order....

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Address: Satyam 64, Opposite Gujarat High court, Near Red carpet cinema, SG Highway, Ahmedabad, 380060

To whom so ever concerned

I have purchased new air cooler on dated 29.03.2021 from Ahmedabad opposite Sola high court, SG highway.
I have started at my house and i found that it is running with noise and difficult to sleep at night.
Then my spouse has complaint for the same, but they told that they will send technician for checking. But he told that no solution for noise and salesman must explain during purchase/br...

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Address: Satyam 64, Opposite Gujarat High court, Near Red carpet cinema, SG Highway, Ahmedabad, 380060

To whom so ever concerned

I have purchased new air cooler on dated 05.04.2021 from Ahmedabad opposite Sola high court, SG highway.
I have started at my house and i found that it is running with noise and difficult to sleep at night.
Then my spouse has complaint for the same, but they told that they will send technician for checking. But he told that no solution for noise and salesman has to explain during purchase/br...

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The salesman has not informed about cooler that it requires cool water and ice when we use normal water the cooling was not there. And it was so noisy. At the time of purchase the salesman told us they will do demo in home delivery. But at the time of delivery they didn't even stayed we unpacked cooler by ourselves. And now we want to return the product and they are not even responding. This complaint is again croma in sola ahmedabad, opposite...

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Address: Kalkapur ,kolkata

I have purchased a refrigerator from Croma kalikapur kolkalta on 01.03.2021.through Bajaj finance. (Inv.no.SLA[protected]I was told by the sales person that my purchase is under special offer that if I continue the first 3 month EMI without failure, Rs 1425 will be credited to my account on the fourth month. At the time of purchase i told the finance person the EMI should be debited from my SBI account but he has done the entire processing...

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Croma Complaints & Reviews

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Bose Soundbar delivered today - 09/04/2021 not working

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Purchased a samsung led tv 43tu8000 in kolkata when led tv delivered box is not there only bubble wrap is there..

Horrible experience with online shopping in Croma

Delay in delivery and pathetic customer care

Salesman not explained properly during purchase of new air cooler

Air cooler running with noise

Air cooler symphony

Billing issue by croma kolkata kalikapur

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Croma Complaints & Reviews

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