Croma Complaints & Reviews

I bought apple iPad pro 11inch from chroma store city centre gwalior at 9pm. Next day I was checking the iPad and I found it slightly bend then I rush to croma store to get replacement of product.
But unfortunately they are not cooperative..they all the time blamed me for this. They registered my complaint and till now no positive response from their side. I spent money about 80k and croma is like they don't care about customer after...

Helpful

Found this helpful?

Write a comment

Dear sir,

This is the complain against the croma 1 TON AC which was purchased on 1st April 2021.The sales person (ROMIT MEHTA JUHU BRACH) [protected] had told me that the installation is free and it will be done in the given period of time but the same has not been done yet.The person which had visited today morning for the installation was not carrying the required tools for the installation due to which he could not complete...

Helpful

Found this helpful?

Write a comment

Haven’t received my refund yet it’s been more than a day...

Helpful

Found this helpful?

1 Comment

I had purchased SONY TV at AS Rao nagar shop, Hyd on 29th March and wanted it to be delivered on 1st april due to domestic reasons. Today, it was not delivered, though promised . We waited for full day. Called the persons 20 times.. But not done. We have been kept in state of tension and anxiety . Having paid Rs. 80, 000/-. We did not expect such un professional practise from CROMA. Vre very bad. We want full refund of our amount....

Helpful

Found this helpful?

1 Comment

Address: 767-767/1,hal 2nd Floor, 100 Feet Rd, Indiranagar, Bengaluru, Karnataka 560038

I have purchase this cooler on 27/03/2021. But while using it I observe that it is not at all cooling, instead it is throwing hot and warm air though the tank is full. I am not able to understand what went wrong. But as a Croma product I trusted this brand but it has been great disappointment to me.

I am hoping best solution to this issue from Croma Team else this will be complete waste of money for me....

Helpful

Found this helpful?

Write a comment

Address: #343, 4th Main Road, J. P. Nagar 3rd Phase, Bangalore 560078

I had to travel from Bangalore to Mangalore to get my daughter who is pursuing her college here at Mangalore. I am staying in a Hotel while arranging for her requirements. One of them is a portable washing machine. I came across Croma online purchase and it showed the product will be delivered by 30st March, 2021. I had also called their showroom at Mangalore and understood, I will receive the product. Yesterday 30th March, I got a doubt...

Helpful

Found this helpful?

Write a comment

Address: SR.NO 668, flat a-404,anushka, moshi alandi road,moshi

We have purchase orient cooler(40L) from croma Wakad (Pune) last day (29/03/2021).we have been told that delivery will be done on next day(30/03/2021). On delivery date we are trying to call customer care about delivery & we get false commitment that delivery will happen before 9 PM. still 10.30 PM we are waiting still no delivery. We have asked delivery boy which we got his number from customer care, he said I don't have your delivery.br...

Helpful

Found this helpful?

Write a comment

Address: Croma, parvat patiya, surat

Website: Www.croma.com

I have purchased refrigerator from croma parvat patiya and it was giving problem from very first day of purchase. So i approach your kind self but no fruitful result is obtained. Now i have lodge complaint in consumer forum and complaint number is 2627647. Your kind self is requested to look into the matter at earliest....

Helpful

Found this helpful?

Write a comment

Address: Croma Malad

Purchased Apple MacBook Pro & Apple Care Protection Plan on 2nd of January 2020, when I checked Apple Service & Support coverage. They say Covered by AppleCare Protection Plan
With the AppleCare Protection Plan, you get up to three years of additional service and support for your Mac.
Coverage end date: December 24, 2022.

I have called customer care and they said someone will get back to me. I've tried this option...

Helpful

Found this helpful?

Write a comment

Address: Bangalore

I purchased a caravan a month back from one of your outlets in bangalore and it has already stopped working. I went to the store taking my device and they told me that they would send a person to my residence to get it fixed but it has been more than 2 weeks and nobody has showed or either given me a call.

I am highly disappointed with your service never expected this from such a big company like croma....

Helpful

Found this helpful?

1 Comment

Today I purchase laptop from chroma Chandigarh sec. 22 in favor of my company
Atelier brunette India private limited
GSTIN:07 AARCA0143Q1ZA
Invoice no:SLA[protected]
On hard copy of invoice all details are OK but on soft copy of invoice word limited is not written and on customer GSTIN it is written NA.

Very strange you are sending soft copy of invoice in favor of my company and in GSTIN you has...

Helpful

Found this helpful?

Write a comment

Hello sir
Today I purchase a HP laptop from croma Chandigarh sector-22 in favor of my company
Atelier brunette India private limited
GSTIN:07AARCA0143Q1ZA
Invoice no:SLA[protected]
On hard copy of invoice details of my firm are OK but on soft copy of invoice word limited is missing and the customer GSTIN is not written very strange you are sending soft copy of invoice in favor of customer company and has...

Helpful

Found this helpful?

Write a comment

I had purchased a Double Door Samsung Refrigerator Ref SbS 595L RS21HSTPN on 21/08/2012 .

The Fridge has Stopped working suddenly on 26/03/2021.
I request you to please send a Technician to repair the same.

I tried to contact the Samsung people buthave met witn poor response and Technician who have not done the work properly on two previous occasions....

Helpful

Found this helpful?

1 Comment

Address: C-1, 302, devaki canal road, hoti, vadodara

I purchased fridge, model - Voltas Beko FF 470 liter vide invoice no. SLA[protected] dated 22.03.2021 from O.P. Road, Vadodara
Technician came on 24.03.2020 for installation only after contacting croma shop. Technician stated, it will be replaced or repaired. I contacted executive seller of croma shop who completed procedure for purchasing, but no positive response. No one contacted from forma shop. It is very difficult for me. Many...

Helpful

Found this helpful?

1 Comment

Address: chennai , Tamil Nadu

My name is Raghul.E.B. Last week i bought nikon Dslr D3500 (dual lens) from Croma phoenix mall, Chennai on March 17, 2021. I didnot receive the complementary dslr bag which comes with my dslr package. I was asked to come after 7days. Today(24th March) they called me to recieve the bag. But i didnot receive the Nikon dual lens model bag and inturn received Canon single lens bag. I am very saddened by the response i got. i invested huge amount...

Helpful

Found this helpful?

1 Comment

I have placed the Order online and the order Confirmation number is[protected]. I have selected Black watch. However, system have selected Black/blue, later I spoke with multiple people (Rohit, Rahul) and no one ready to change the invoice and send black watch instead of black/blue.

I am very surprised that being a TATA company, their technology is so poor that, they cannot even change the invoice or cancel the old invoice...

Helpful

Found this helpful?

1 Comment

Address: Bangalore

I got a Croma Gift Card. Due to Pandemic, I got stuck at my hometown and I couldn't do any purchase. Now Croma says gift card is expired. It is very sad that Croma is not ready to extend the expiry date even after sending so many mails. At least considering the Pandemic situation they should consider my plea for extension....

Helpful

Found this helpful?

1 Comment

I made a purchase of lenovo ideapad 3 on 15-Aug-2020 by paying in full cash.
I noticed that the battery wasn't lasting for 2 hours in the first week. I wrote an email to croma and they said to visit us in store to get the issue resolved. I had been to my native place and couldn't make it early.
The Sales person and also the customer service desk person NEVER informed me about the Lenovo laptop Model No: 15IIL05, has battery...

Helpful

Found this helpful?

Write a comment

Please we are still waiting for the e copy of the invoice as it was promised that the same will be mailed with in 24hrs of purchase.

Please arrange to get it mailed.

Thanks & regards.

SK Sharma

Mb : [protected]
Mail: [protected]@gmail.com...

Helpful

Found this helpful?

1 Comment

Croma Complaints & Reviews

File a complaint to Croma

Recently resolved complaints

Most useful reviews

Featured stories

Croma reviews & complaints page 68

My phone frozen

Found IPAD pro 11 inch defective

No service to the product CROMA 1 TON AC

Void sale

TV not delivered as promised

Croma 47L Tower Air cooler not at all cooling

DMR 2.5 KG Portable Washing Machine

Delivery is not done on said date 30/03/2021

Lg refrigerator I bought gives problem from first day but not replaced

Warranty reflecting incorrectly

Sa Re ga ma Caravan

Provide soft copy of invoice with my GSTIN written on it

Difference in hard copy and soft copy of invoice

Samsung Fridge Ref SbS 595L RS21HSTPN on 21/08/2012 .

Newly fridge could not be installed by crime technician as manufacturing defects

Dslr regarding

SR22032100455 and SR21032100162

Gift Card Expiry during Pandemic

Incapable sales team and customer service desk

Waiting for e invoice copy

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR

Croma Complaints & Reviews

File a complaint to Croma

Recently resolved complaints

Most useful reviews

Featured stories

Croma reviews & complaints page 68

Related businesses

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR