Croma Complaints & Reviews

Address: ) Croma Customer Care Office Address Infiniti Retail, Unit No. 701, 702 7th Floor, Kaledonia, Sahar Road, Andheri East Mumbai 400069, Maharashtra, India,

I had placed an order for a set of wireless earbuds with Croma using a set of Gift vouchers and some extra payment by card.

I had to cancel the order as the store they asked me to pick it up from was distant from my residence. They declined to shift the pickup to a shop closer home, where the product was available.

Within a reasonable time, they arranged for the refund of the cash that was credited to my card...

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Address: Room no 505, building no 3/b panchavati society karvey nagar kanjurmarg east mumbai 400042

Dear sir and madam, This is pravin kadam I am facing tv display issue within 3 months i was purchased CROMA LED FHD SMT 39.5INCH TV from croma showroom ghatkoper on 4 sup 2020 INVOICE NO SLA[protected] I am facing tv issue from December 2020. But I wait for cable operator if any issue from set-off bix and cable line or not but from cable operator side all line are clear. I am facing repetitive display problem then i realised need to contact...

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Address: Sharat Mall, Hyderabad

Purchased two Lenovo Legion 5i Laptops from Hyderabad Croma which is in Sharat Mall.

Employee from Croma provided specifications and based on inputs we purchase laptop. The details which he provided is, with the purchase of laptop, you get life time validity of MS Office.

Next day after the purchase, we are trying to active the MS Office and it is asking for License Key. So immediately we reached out Croma...

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Address: Croma, Mahavir nagar, Kandivali West

We purchased a brand new One plus 8T from Croma. A phone renowned for its battery life. The battery of this new phone drains only within a couple hours. We approached Croma and they suggested we take it to the service centre. They gave us the item back saying there is nothing they can do....

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Address: 9/5 NARAYANAN SAMI LIne Pudupet

Im buying the ac, 2 smart, 2 normal tv, fan.

My tv 32inch smart tv purchase on 4/5/2020 just 8 month completed.i have display and sound problem.
I replacement request is approved.
But Croma mound road service person told me
Your tv price is 10000 now new model is available only price is 17k.
You will pay 7k then we will be give the replacement tv.

Tv is problem that is not my mistake...

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Hi ..This about the fraud CROMA is doing and gathering money from the customer. I received 2 Croma EGC gift card for each value Rs. 10000. I have bought a product from Croma SONY HT RT-40 and the delivery person returned back to Croma even before delivered to me.
Croma guys called me and said once the product is received a refund will be done within 7 days. For now, it has been 15 days that Croma confirmed that product returned is...

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Address: Mumbai

Dear Team,
Registered mobile no - [protected] - Shirish Doshi
I do have product warranty
And also would like to purchase additional warranty for another year or 2. Do let me know the costing for the same

The wash cycle in your inhouse brand does not work properly in fully automatic washing machine. The bucket and the clothes donot move even if there are less no. of clothes

Frequently get...

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Address: Jalandhar Model Town

I purchase a LED Hitachi 4K SMART LD55HTS08U from croma store when i bought this product i have got all the deals while selling the guy also told me this LED is very good option to purchase also with warranty and all, . but after a month i am facing a problem in LED due to low processing while using Netflix or YouTube, then we call them for check and their is guy coming from hitachi who don't have any knowledge for a product that how to fix...

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Address: Unit 3A, Gurukrupa Diamond Premises,, Pandit Solicitor Road, Malad East,

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: This is to inform you that I own a Samsung Galaxy Note 10 Lite, I bought it on 29/12/2020. My phone has lost it's display in 20 days o[censored]se. The phone has not been damaged in anyway, I assure you. I have bought the phone from Croma Store at Goregaon, India. They are denying service under warranty. Please assist...

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Hello Sir/ma'am,

Here I am complaining about the delay in delivering of ACs which I purchased from your adajan branch, Surat on the 21st of Jan by IDFC EMI and also gave a check for a down payment under the register number [protected], which is also clear on the 25th of Jan., As far as I know, your delivery policy is delivered product in 48 hours means 2 working days. But, yesterday on 28th Jan afternoon when I called on Corma's...

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Address: Unit No.1/2/101, Hari Prabha Solitario Kulkarni Baug, Off College Road, Thatte Wadi Rd, Nashik, Maharashtra 422005

Hello,

I purchased a Samsung Refrigerator 386litres from Croma Nasik, College road on the 26th January 2021 and I was promised a timely delivery within 2 days that is on the 28th January, for which we made a full payment.

At evening on the day of delivery we called Croma on multiple occasions. The Customer care said they do not have any information regarding delivery and the store said the item is out of stock...

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I placed an order on 23rd for a Logitech g402 mouse order I'd :[protected] from croma online store and the product is to delivered by 25th Jan 2020. But they didn't delivered the product yet. Called customer care number multiple times but they keep saying invoice is not generated yet. they r making false promises to customers. Refund my amount ASAP lost trust in croma....

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Briefing you to understand the issue, I am writing the details as desired by you.

I wanted to buy a Sony 55 inch OLED TV A8G model from CROMA because I thought being a tata enterprise croma can be trusted most. Unfortunately my experience has proved me wrong.
I am working as an assistant professor in Sagar university and my hometown in Indore. with no CROMA store in Sagar, M.P. I had contacted the CROMA store in Indore...

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Address: No.65/16, AA, Block, 2nds Street, Anna Nagar, chennai 600040

We have purchased a Dell Laptop form your outlet in Anna Nagar, Chennai. The sales person Raj Kumar, who first enquired for the purpose o[censored]sage and our budget and suggested this model. ( Invoice copy is attached for your reference). We told him that it is a home system we use it for checking mails, video calls will be done due the pandamic conditions. Otherwise we will use ms office products like word, exce, presentations.

When...

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Address: Kolkata, Newtown

In month of October'20, I purchased Bosch washing machine from NewTown, Croma Store (Chinar Park). Sale executive specifically told me Band promotion of 3000/- in form of ruepay card monthly 500/- for 6 months band refund will be available from Bosch. Believing him, I purchased the Washing Machine from the store instead of purchasing the same from Amazon/Flipkart, where cheaper price was available with HDFC card. NOW I am hearing I am not...

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Address: C-601, Pride Panorama, Off Senapati Bapat Road, Shivajinagar, Pune - 411016

Washing machine is under warranty. The drain valve remains open so machine does not go to next step. I had registered complaint about 6 months back but due to COVID situation it was not attended. But after lockdown they could have attended.
I registered same complaint again on 5th Jan2021 but still it is not getting resolved. I am following up but they keep telling me tomorrow technician will come. I am not able to use the washing...

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Address: Koh e fiza bhopal

I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
They said I will get the refund within 24 hours but kts almost 2 days and i haven't received my amount back.

I have called my bank and they said there is no refund initiated.

Please help me with this issue....

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AC cooling not working properly....

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Address: S S Manor, Royale International Concorde School, Chikka Thayappa Reddy Layout, Challakere Ring Road, Kalyan Nagar, Bangalore - 560043 Phone Number: +(91)-(80)-67127288

Bought nokia 7.2 during july/Sept 2020.
Phone worked fine for few months but problem with camera and apps started showing up.
Gave to service twice but still the problem persists
Even the customer service is not responsive...

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Address: room 36 Andheri

Website: www.croma.com

As on online offer i had purchased apple watch on offer hdfc debit card but i can't able to view cash back point why so help me out from it soon...

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Croma Complaints & Reviews

File a complaint to Croma

Recently resolved complaints

Most useful reviews

Featured stories

Croma reviews & complaints page 70

Wireless earbuds

Croma Tv replacement request (motherboard issue)

Lenovo Laptop Refund

Croma is not willing to rectify a defective product

Replacement request

Refund issue almost 15 days

Wash cycle not working properly in washing machine - Inhouse brand

Purchase LED Hitachi from Croma Jalandhar Store

Samsung Galaxy Note 10 Lite

Delay in delivery of ACs

False Delivery Date promise

Irresponsible company

Sony OLED 55 inch tv price not quoted as in system, misleading info of free 2 year warranty given and its price charged from me

Laptop purchased on 18 jan 2021

Bosch Washing Machine refund committed but not paid

Croma washing machine 7.2kg

VOID SALE refund not received.

AC repair

Nokia 7.2

CashBack point

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Croma Complaints & Reviews

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