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Delhivery Complaints & Reviews

www.delhivery.com
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Updated: Mar 23, 2025
Complaints 3789
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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)
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return product
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Didn't pickup the package from the senders address for delivering it to the delivery address
Delay in pickup. Losing money
Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 74

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S
santosh kokkalla
Mar 26, 2022
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Order not delivered but marked as delivered in delhivery tracking page

Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi New Delhi DL 110037 IN.

I have raised complaint to the company support mail and raised a ticket but they told they will provide proof of delivery in 48hrs but no help no POD no order delivered. It's been 72hrs.

There is no escalation matrix defined on company site to escalate the issue.

Improper low level management and not responding behavior....
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Ramavtar Raidas
Mar 25, 2022
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Without information delhivery company returned my order

I was ordered Boat rockerz 333 pro black on 16-03-22, through boat application. After purchasing delhivery company get the responsibility to deliver my order then on 21-03-22 my order was out for delivery but delhivery agent couldn't make any attempt to deliver my order and also they did not contact me. After 2 days they ( delhivery company) return my order to the seller. Plz help me. Why delhivery company doing such illegal and wrong activities....
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G
Geetika Yadu
Mar 24, 2022
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Shipment/order marked as delivered but not received by the recipient

I had booked a shipment on delhivery on 10 march which was scheduled for 11 march pickup. While tracking it was shown as the pracel was delivered on 16 march but the recipient has not yet received it and now I cant even see my order details on the website....
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S
Sasa17
from Shillong, Meghalaya
Mar 24, 2022
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Missing package in audit

I order bike mudguard which was being shipped through delhivery. The order reached guwahati kahikuchi and got stuck there and was showing returning to the seller as instructed by the buyer although I never got any call or notifications of cancellation as such. However the product didn't reach the seller as well. It was stuck in Guwahati only. And today its showing "missing package in audit". Please help...
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S
Sreetama Chatterjee
Mar 24, 2022
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5448210296122 Tracking ID

The product was supposed to be delivered today evening still not delivered. Not even showing out for delivery. It has products worth Rs25433 and I am supposed to get refund from Nalli.com after they receive the products through delhivery...
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A
Ateeb Saeed
Mar 24, 2022
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No working customer complaint number

Hello, kindly note that Delhivery courier service has no active customer support number available to reach for complaints or other issues....
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A
Akhi10dec
Mar 23, 2022
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Item marked as Delivered but no call no show by delivery agent,

My parcel with AWB no-[protected] was out for delivery in morning around 9 AM. Then later it was marked undelivered without any call from Delivery Executive. Later in evening Around 6 PM it was mrked delivered. What rubbish system these guys have. No call from the agent and their call support is just useless never get connected. I need my parcel or going to take this further for legal...
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B
Bokugha
Mar 23, 2022
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Rude And Aggressive Behaviour

Address: Delhivery Courier Service, Burma Camp,Dimapur
Website: DELHIVERY.COM

A Delhivery Courier Branch In Dimapur .When The Order Did Not Reach the respective customer hands, the delivery boy asked for OTP. So my mom said otp will be given only after it reaches her hands.but the delivery boy, DELHIVERY BRANCH HEAD AND (BOTH MALE and FEMALE)Shouted aggressively at my mom with no respect.such type of behaviour is not tolerable and next time the matter will go to police....
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Wandering Kesh
Mar 23, 2022
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Parcel not yet Delivered

Hi Team,

Writing this mail to inform you that my parcel is not yet delivered to me, but the status in my app is shown as delivered which is wrong.

We have also visited the delhivery office today, to check on this but were informed that it's delivered.

From my past orders also I have seen very frequently that the items will not be delivered to the customer, but in the app it will be updated as...
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L
Lovee sardana
from Samalkha, Haryana
Mar 23, 2022
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Delhivery Sirsa office staff misbehaviour

I had a return pick up. Following courier company from last 6 days but their response is so cold and negative, as if they don't care about it. They cancelled my pick up without my consent. And now when I try to contact them they misbehave and talk inappropriately.
If you guys cannot look in them I would rather go in consumer court and file a charge against Sirsa office.

My details:
Ticket no [protected]br...
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M
manojk9700
from agra, Uttar Pradesh
Mar 22, 2022
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Amount is debited but payment is not reflected at delhivery agent side.

Address: 7/156, tulsi chabutra,tajganj ,Agra,282001

I have ordered HM clothes by cash on delivery. The total amount was 2054 that need to pay. Delhivery agent send me the link for payment and i paid the amount by phone pay. At my side the payment status was showing successful buy at delhivery agent side the status was not reflected.
He said the amount will be refunded and he did not give my parcel.
When my amount will be refunded?...
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S
Sreelakshmik22
from Bengaluru, Karnataka
Mar 22, 2022
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Order didn't receive but showing delivered

On 14th my order was out for delivery but I couldn't attend the call as Iwas in college. The delivery person told me he will come the next ay but didn't. And on 16th he called me and asked for OTP. I said it and he said he will give the parcel. But he didn't have and marked as delivered. Since that day iam trying to call him but he is not picking my call. And I even messaged him. He has seen it but did not respond. He is playing with me....
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M
Mnk1234455
Mar 22, 2022
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Delivery delayed

Address: Hyd

Tracking ID [protected]

Its been more than a week since the order was placed and the package is at the desired courier office still not out for delivery. What is the issue? Can I get the parcel at the earliest....
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A
Abhishek Podder
Mar 21, 2022
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Shipment order: 19504656534571

Address: 1st Floor, Plot 82, Sector 44, Gurgaon – 122 002.

Hi,

I am filing a complaint against a company which is known for its logisitc scams. It has previously done so. Misplaced order. My package was set to be delivered on and before 21st March 2022 but unfortunately I am yet to recieve my package. This is the ISO details of the company. I am not the only one facing this issue. This company has one of poorest ratings ever. I would request consumercomplaint forum to look into this...
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NylD
from Mumbai, Maharashtra
Mar 21, 2022
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Missing parcels

I would like to report 2 parcels that are missing which were picked up on 10th March, 2022, AWB[protected] &[protected]. On 16th & 14th March, the parcels show missing in audit when tracked. I had immediately raised an issue with customer service and was informed by Dipesh Kumar
Service Account Manager
(Delhivery transport ID : 06AAPCS9575E1ZR) that the parcels are missing at the Bhiwandi centre, and they would escalate...
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S
Subhaanku
from Balurghat, West Bengal
Mar 20, 2022
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Parcel not picked up on scheduled date

AWB:[protected] which was scheduled to be picked up on 20/03/2022 is not picked up yet.

I contacted delivery agent mobile number [protected] at 5 pm on 20/03/2022 but he replied that due to unavailability of delivery agent the parcel will not be picked up on the above mentioned date.

My question is, does the agent have no responsibility to contact the customer and inform him about the issue.?????!!!
br...
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S
Shubhambasna
from Dausa, Rajasthan
Mar 20, 2022
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Delivery boy pick up return but status show reject

My return AWB no.[protected] on 16 march.
Delivery boy pick up my return and status show cancelled, company and delivery boy not give me any response,
Please help me...
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P
poojakambo07@gmail.com
from Barbil, Odisha
Mar 19, 2022
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Delivery not done on time

I had 2 parcels to be delivered which was supposed to be delivered to me on 16th march, 22. At the end of the day without any call from delivery agent, i received a text message in the evening that the courier couldn't be delivered and will be re-attempted. The same happened on 17th as well. 18th was holi so that could be an exception. On 19th i.e. today same message received but till evening the delivery guy didn't contact. I personally...
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A
Ameetsingh32
from New Delhi, Delhi
Mar 19, 2022
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Parcel marked as delivered but not received. Wrong delivery report

I ordered a parcel from Stompbox.in (prepaid) which they send it through Delhivery, bearing the tracking ID [protected]. I did not receive any calls or OTP to receive the order from the delivery agent or any sign of contact to deliver the item. Delivery expected date was 17th March and on that day, in the evening I received a message that mention that the parcel has been delivered. I haven't received the parcel and I don't know where or...
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P
PrakharVaish008
Mar 19, 2022
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Didn't receive the parcel yet , Since 4 days the parcel is stuck in same city

TRACKING ID : [protected]

As per tracking history updates, The parcel left Delhi 4-5 days back and reached Bangalore in one day . Now it's stuck at Hoskote since 16th March. What the hell is your team doing with the parcel ? Seriously most inefficient team . Just praying, your company shut down soon so that even if some third party vendor chooses your service, end customer should not suffer because of you . CAN YOU LET...
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