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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 265

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Address: New Delhi, Delhi

I Dr. (Mrs) MINATI RATH was coming back from Mumbai to Delhi with my office colleagues by Indigo Airlines 6E 186 on 5thSeptember, 2014 (Departure at 5.35 PM). Fourteen of colleagues were traveling & five o[censored]s were in one row (Number 27). Mine was 27D and to my left and right were Dr. Abha Dhuriya (27C) and Dr. Chhaya Tiwari (27E) respectively. Two of your airhostesses (Rinee and Stephe)were very rude and arrogant not only by me but...

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I was planning to travel
through indigo as usual but while booking the flight I have come across a
caution before doing the booking that the credit card holder should be
travelling alone with the passenger if the booking is done from abroad. How is
that possible?? I am a house wife not having any credit card travelling with my
child without my husband who is a card holder. I couldn’t do the booking...

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I had quite the experience with Indigo airlines headed from Kathmandu, Nepal to Delhi, India. So much so that I felt the need to write a well detailed blog as to why I wouldn't take Indigo again. My first and hopefully last negative review I will ever post - but so necessary to share with others looking to fly Indigo! http://giveforgranted.com/2014/09/indigo-indi-no-delhi-india/...

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Address: Bangalore, Karnataka

I had a booking on JetConnect flight BLR to Kochi for 14.05 hrs...as I came to the airport too early, I checked up with Jet Counter whether check - in opened or not. They informed me Its indeed opened..but requested me whether I can travel other airline (1 hour early too) as their flight is overbooked. I was happily agreed as I can reach home 1 hour early. Then Jet staff took me to Indigo as there were tickets available on 13.00 hrs flight...

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Address: Khordha, Odisha

I had booked a flight from BBi to MAA and back to BBI - i had used the ECHECK option. I have a 2 year old child. Each time Indigo generated 3 different seats each in different rows which are no where near. Do you want my 2 year child to fly alone in a different seat?...

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Address: Gurgaon, Haryana

Dear Sir, I had booked on indigo flight from Bangalore to Delhi on 19th august on flight No:6E 122 at 5.20 PM Booking Reference VC3DPN I have booked for Non Vega Meal &Nona/c Drink (NVML). But I was not served the food the air hostess collect the meal coupon. Saying the amount will be revert back to your account. But till this date the amount is not revert back to my account so please look into this matter and revert the money...

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Address: Srinagar, Jammu and Kashmir

I anil s reddy booked my ticket from srinagar to hyderabad on 30 jun 2014 for 28 sep 14 (Doj) through my friend's indigo id.

I entered my name and contact information for booking but the ticket originated on the name of my friend.
My name and informations are showing in contact information instead of passenger name.
I immediately contacted thier call center but they refused to change and rectify thier mistake....

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Address: Jaipur, Rajasthan

I paid RS.40608/- through my SBI internet banking against air ticket for JAIPUR HYDERABAD JAIPUR.
Amount was deducted but no ticket was confirmed or issued. I am giving below the details from SBI.

25-Aug-2014
(25-Aug-2014)

TO
TRANSFER
INB Indigo Airlines INDIGO_AIR Payments

MSBI[protected]IGY6494118
TRANSFER TO[protected]br...

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Address: New Delhi, Delhi

Hi Our Indigo flight 6E 109 scheduled at 6.25 am, 14th Aug 2014. from, Delhi to Bangalore . We did a checkin and got the boarding pass as well and our luggage was also boarded onto the flight . But when we reached the boarding gate . It was showing gate closed . and when we consulted and contacted the Indigo Staff by showing the boarding pass, they said that tthe flight is at 8 AM for BLR(which was the next flight for BLR) . They even...

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Address: New Delhi, Delhi

Dear Indigo Team, I still await a response on this email. This is highly disappointing and poor customer relations. D. K. Bassi From: [protected]@hotmail.comTo: customer.[protected]@goindigo.in Subject: FW: Reporting Damaged Checked-in LuggageDate: Fri, 1 Aug 2014 10:39:19 +0530 Forwarding this email again.From: [protected]@hotmail.comTo: customer.[protected]@goindigo.inSubject: FW: Reporting Damaged Checked-in LuggageDate:...

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Address: Bangalore, Karnataka

I had booked a round trip ticket for 2 people.. The total cost was about 8600/-, i had booked it during offer period. Today i had to cancel it for some reasons and the amount they charged is 7000/-.. If penalty is 750 so for 4 tickets its 3000 and include tax and convenience fee, it can still stretch too 4000.. How the hell can they charge 7000 for a ticket which itself was 8600....

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Address: Pune, Maharashtra

I booked tickets today using the Cleartrip application with Ingigo by mistake i booked a Delhi Pune return rather than a Pune Delhi return on realizing my mistake i immediately cancelled the the booking in less than 50 minutes but i have been levied with a cancellation of 12000 Rs after complaining with Syed in Indigo Customer services he agreed to give me a goodwill of 3000 which to my mind is not good enough . I should not be penalized...

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Address: Chennai, Tamil Nadu

I booked a ticket with IndiGo on the 15th of July. Flight Details are as follwos :- > Booking Reference : IY3QPQ > Date of Travel : 24th August 2014 > Flight 6E 283 > Amount : Rs.3599 Due to some urgent issues, I had to cancel the same on 7th August 2014.( IndiGo charged : Rs.100 as non-refundable convenience charge) While cancelling, I could no where see mention of refund amount. I received a mail telling me that Rs.1600...

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Dear Sir/Ma'm, We Nitin Handal and family a frequent traveler with Indigo airline from Muscat to Mumbai and back along with my family. On my return journey to Muscat on 29th July 2014 (refer enclosed boarding pass for your reference); I am very disappointed when we received our baggage in very bad conditions. Please refer enclosed snap shots taken in front of Muscat Airport baggage tracing relationship (Oman Air) and Indigo airline authorities...

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I have taken ticket from trivandrum dubai and cancelled in trivandrum airport customer care, but refund did not received yet, details are given below Ref no: EDM32B booking date: 27 mar 2014 passanger name: Sadhik Ebrahimkutty email id : [protected]@arabiancan.com...

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Address: Hyderabad, Andhra Pradesh

My complaint I flew with my family on Indigo air 6E25 from Dubai to Hyderabad yesterday 27th July 2014. When we landed in Hyderabad after all bags had arrived a large group o[censored]s found our bags missing in spite of the fact that it was a direct flight with no connections. We found out that for some weird reason Indigo had chosen to offload 35 pieces of luggage in Dubai and our 2 bags were among them. It is now more than 24 hours since we...

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Address: Pune, Maharashtra

Ticket bkd on 24 July, 2014 for journey from Pune to Guwahati vide PNR No. V4L6XV amounting Rs. 7, 433.00 through Netbanking but was cancelled and confirmed from the Website with Rs. 1, 700.00. as Cancellation charge. The refundable amount has not been made till now even after 8-9 days. Requested for early refund....

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Address: Hyderabad, Andhra Pradesh

It is quite disapponting to inform you that while in the flight when asked for cotton plugs by the airhostess in flight from delhi-hyderabd with booking reference XEJNFE, i was simply refused that they dont have cotton plugs available with them. at the time of decent of my flight at Hyderabd, I had severe pain in my ears and tingling sensation and at that point no help was provided to me. You people claim to provide us good service this is...

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Address: Pune, Maharashtra

Dear Team, I travelled with booking reference W37HYL on a round trip Mumbai to Lucknow. Flight Number 6E 184, Mumbai to Lucknow. This was my trip from Mumbai to Lucknow dated 12 Jul, 2014. Flight halted at Delhi Airport for around an hour. During halt I went to attend washroom and I have been told that cleaning is in progress also the washroom tab lights were red then, I stayed back and waited till lights turned green. I entered...

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Address: New Delhi, Delhi

Dear Sir/Madam First of all i thank Indigo for the safe trip back to coimbatore from delhi. Name: Karthikeyan K From Delhi To Coimbatore Flight No.6E 286 Dated : 14th July 2014 Dept. Time : 2.10 pm Location : IG airport Delhi - Excess baggage service counter I regret to inform that i was really worried and depressed due the unethical behaviour of a Indigo representative named Ms.Kirti in the excess baggage service. i had a...

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