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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 263

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Address: Mumbai City, Maharashtra

On[protected] booked four tickets online thru your site and paid an amount of Rs 15278/-online thru SBI Internet banking. However did not get any intimation of booking. Called up online Helpdesk and was told the tickets Mumbai to Chandigarh for[protected] for 3adults and one child were not booked and amount will be returned in 2-3days. Wish to register my complaint and know why the transaction did not result in ticket booking. Ref ASB[protected]/...

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Address: New Delhi, Delhi

I had booked a ticket for four people from delhi to bangalore and back, but later i realised that i had made a mistake as the ticket had to be booked for hyderabad. I contacted the customer care of indigo airlines and explained the situation and asked him if the ticket could be modified, but he told me that the ticket would have to be cancelled and a fresh booking would have to be made, despite the fact that i was trying to modify the ticket...

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Dear Sir, As per our conversation I have been provided with a voucher[protected] worth Rs. 3, 422 - which is to be used (against my ticket cancellation amount) to book an air ticket before 9th Dec. 2014. Accordingly I tried to book a ticket from Mumbai to Kolkata. But voucher is not working. What to do now? You may please send me another voucher to credit my deposit amount. with regards PARAS DE a/c no. [protected]...

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Address: New Delhi, Delhi

I had booked a ticket for 4 people for a total of Rs.45192 in Indigo airlines. Later when i had to cancel the ticket their customer care representative told me that only Rs.32000 would be refunded and an additional amount of Rs.400 per passenger would be deducted for depositing the amount into my account. They even levied taxes on the cancellation charges which is totally unfair. I had cancelled the ticket more than a month prior to the journey(ticket...

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Address: Chennai, Tamil Nadu

I booked one ticket from chennai to coimbatore on 10/11/2014 19.13 hrs. amount deducted from my sbi account but ticket not booked showed session expired. below are the detials from my saving bank account TO TRANSFER INB Indigo Airlines INDIGO_AIR Payments ASBI[protected]IG00ELRSC6 TRANSFER TO[protected] verify ur records and refund at the earliest....

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Address: Bangalore, Karnataka

My daughter Dr.Ramya and her friends had booked tickets to Vijayawada from Bangalore for Indigo scheduled to depart @ 8pm 6/10/2014. Booking reference no.F3YL7F. Since they are frequent travellers I did not accompany them. Though they are on time they have cancelled the security check slips and denied boarding pass. Three doctors(girls) had undergone horrible experiences. They engaged a taxi from Bangalore to Vijayawada during that rainy...

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Address: New Delhi, Delhi

I complaint your stewardess and your captain, im from Kolkata to Delhi Flight Number 6E 204 Sear number 8D time of departure 02:45 pm from Kolkata i arrived around 05:20.

In this regard, when i was waiting the front toilet around 6mins im waiting because we have person, the stewardess came to me saying you go to at the back toilet because the captain want to toilet. My goodness it is the right or the treatment of the passengers?...

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Address: Ludhiana, Punjab

Dear sir/ madam

Here my friend Mr Rajinder Chowdhri make a ticket in your air ways from Hydrabad to Chandigarh on today i.e 8 th Nov-2014 dept time 7.20 am. by
flight no- 6E-247
SEAT NO-26 D
.According to him he confirmed his boarding with in seduled time of your flight system.
but with out any announcement flight left him.
In this way he suffer more and faces a lot of problem both financial...

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Sir, This is regarding vanishing the balance amount Rs.3422/- from my customer a/c [protected]. Earlier many times I had pleasant journey with Indigo. But due to my baby child I had to stop my journey for about one year. On 1st November, 2013 I cancelled a ticket and the amount 3422/- was deposited in my Indigo a/c [protected]. During this Diwali I was trying to book a ticket. But balance amount was not being deducted. So, I stopped booking....

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Address: Ranchi, Jharkhand

This is to bring to your notice that your airline staff Mr. Shashikant (employed at Ranchi’s Birsa Munda Airport) misbehaved with my mother (you can verify the CCTV footage). There is a death in family and we reached airport 30 minutes before departure, but instead of listening to our plea, he misbehaved with my mother and rather supported some other passenger (a girl) who herself was boarding 2 minutes before our arrival. Not only he assisted...

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It was my first & worst experience of my life. I called Indigo reservation to book the package for my honeymoon trip & because of wrong information entered by Indigo agent while creating the itinerary; I couldn't go for my honeymoon trip. I called in the morning on the day of my trip for the reservation and flight confirmation and call center agent confirmed that everything is OK and flight is on schedule. When I found out that itinerary...

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Address: New Delhi, Delhi

Dear Sir, Good day to you ! I got my flight from Delhi to indore on 26th oct.2014. I got late coz, my wife is pregnant ( with medical certificate). My Flight time was on 4.55 pm. I reached on 4.35 pm. I requested to Mr.Gaurav(Manager) & other staff for check- in. But they allowed me to check- in. And they were not supportive. Also I've told them to give my money. But they said no. Please help me out to get my money back. Regards,...

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Address: Chennai, Tamil Nadu

I travelled today from chennai to ahamadabad in indigo 6E 237 at 2.05 pm Dep. i reached at ahamadabad at 4.o5 pm . however i didnt get back my baggage . baggage tag number 6E [protected]. its a red colour tralley bag. bag brand is sky bags. also I given complaint and got property irregularity report. with a conduct number of [protected]. however till now i didn't get any response from your side. I request you kindly search and find the...

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Address: Chennai, Tamil Nadu

Dear sir /madam Hi My self Suresh Kumar Rajendiran I was returning from Chennai to Jammu on 28 October 2014. Details PNR D9Q9KQ Flight 6E 276 &amp; 6E 551 Seat 14A on Both. I Iost my credit card and 2 Nos Pen drive (8GB, 4GB) with my all personal details and important office files also is there please return me as soon as possible. I have doubt with Ground force team please check and return me. If anything is happen...

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Address: New Delhi, Delhi

I have booked an air ticket in Indigo Airlines from Delhi to Ranchi for 28th September 2014(PNR:G9WGFQ). I also made web check-in two days prior to my journey date and got the printed boarding pass with seat number 9A. Flight departure time was 6.45am and the boarding time was 6.00am. My luggage was exceeded the allowance of Indigo airlines that is exceeded 15kg and so airline staff asked me to pay the extra baggage charge after issuing me...

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Address: New Delhi, Delhi

Hi, I was suppose to fly from New Delhi To Lucknow on 23rd Oct'14 morning.The flight no.6E 444 was scheduled to fly at 6:25 A.M. but took off before the scheduled time and my flight was missed. I had my security and baggage check in done on time as I reached airport in between 5A.M. to 5:15 A.M.I also had my boarding pass but was returned to the staff for the cancellation purpose.When I enquired regarding why was my flight missed I was...

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Address: New Delhi, Delhi

My mother along with two other ladies passengers including one pregnant women were to travel to Guwahati from New Delhi by Indigo Airlines. Flight number 6E-221 and PNR is UYUN3N. Flight time was 5.35am. They all checked in on to time to the baggage counter and was issued boarding pass, after checking everything. Boarding pass issue time was 4.50am. Then they were asked to move to security check for boarding. it was a huge rush that moment....

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I was traveling by flight no 6E-254 from Jaipur to Mumbai on 25th oct. Probably you may be aware that few passengers do get ear drum problem during take off and landing this can be prevented if you use cotton.Normally I carry cotton with me but this time I forgot so i asked for the same but i was told they do not keep cotton so can not be given. I think First Aid Box on flight must be having cotton. I am sure such a big Air Line can afford...

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Address: Khordha, Odisha

I have booked round ticket for my son Mr. Saharsh jhunjhunwala from chennai - bhubneswar for 22nd oct 2014 and return from bhubneswar - chennai on 24th oct 2014 via make my trip booking id no - NF[protected]. Due to preponement and postponement of the flight by the airlines, i was forced to cancel the ticket because my son is an IIT Madras student, he has to attend his classes on time . At the time of cancellation of the ticket, I got...

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Address: Hyderabad, Andhra Pradesh

TO THE MANAGER INDIGO AIRLINES RESPECTED SIR, SUBJECT: TICKETS PRICES REDUCESD A LOT AFTER BOOKING MakeMyTripBooking ID: NF[protected] Booking Date: Mon, 20 Oct '14, 13:22 hrs HYDERABAD -DELHI Indigo 6E-388 6TH NOV 2014 DELHI-HYDERABD Indigo 6E-301 7TH NOV 2014 WEHAVE DONE THIS BOOKING FROM MAKE MY TRIP AND HAVE BEEN CHARGED RS13047=00 ON 20TH OCT 22ND OF OCT SAME FLIGH HYDERABAD -DELHI Indigo 6E-388 6TH NOV 2014 DELHI-HYDERABD...

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