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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 269

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Address: Hyderabad, Andhra Pradesh

Flight No: 6E 457 (Hyderabad to Bangalore) Date 29th November Number of passengers: 2 Departure time: 6:15 AM Boarding start time: 5:40 AM Reached checking counter at 5:45 AM We were denied checkin. The duty manager did not help us in anyway. Instead helping or even trying to help, he stood there arguing for 15 minutes. Next flight had 1 seat available. Rebooking on next flight for 1 person costed us another Rs. 3000. No refund was...

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Address: Ahmedabad, Gujarat

i m female was travelling alone from ahmedabad to delhi by indigo airlines 6E 158 seat 6A name Dr.Tulsian on 21st november morning 6.55 a.m. flight At the counter i took boarding pass and moved for security check, that time on duty indigo ground superviosr has hold my hand and snatched purse and credit card from my hand and also prevented me to proceed for security check Same person has instructed security also not to allow me inside...

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i booked the ticket from dubai with international credit card for my wife and son - the amount has been debited and they send me a confirmation msg to fly, when my wife trying to board in chennai airport, we were shocked to listen there is no ticket is booked, because it has been booked by credit card, where in my wife showing the authorisation letter and all the proofs tat is booked by husband, the airline staff is very rude and informing...

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Address: Kolkata, West Bengal

Hi, I and three friends of mine planned for a trip to Goa. As decided, we went to the Kolkata airport to buy the tickets for the four o[censored]s on 1st of July, 2013.We checked the rates and finally zeroed in on the Indigo offer. We told them the date and the booked 4 tickets. We didn’t know till then that we would me harassed so much. We boarded the flight 6E293 Kolkata to Mumbai(reference:KUSQDV) and then had a connecting flight 6E181...

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Address: New Delhi, Delhi

DIRECTOR OF INDIGO AIRLINES
NEW DELHI

COMPLAINT AGAINST INDIGO FLIGHT FOR IRRESPONSIBLE BEHAVIOUR/NON CORPORATIVE WITH ARMED FORCE OFFICER AT IGI NEW DELHI
BOOKING REFE NO.NED7NB FLIGHT 6E309 (DELHI-HYD 13 NOV 13)

Sir
I have the honor to earmark you a few lines for your kind considerations and immediate action.
1. My mother has expired that is the reason I booked Indigo round trip...

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Address: Mumbai City, Maharashtra

I would like to inform you and your company of the unbelievable and truly disrespectful manner in which an employee Mr. Sangram Pradhan has behaved with us . We travelled in the indigo flight no 6E 244 from Sardar Vallabhai Patel Airport Ahmedabad to CST Airport at Mumbai on the 2nd of November 2013. (Airline PNR *J369MV* ) My complaint is regarding your employee at the ground staff at the Ahmedabad Airport Mr. Sangram Pradhan (Executive...

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Address: Bangalore, Karnataka

Hi, I had cancelled a airline ticket bearing PRN no. BZKKNV with Indigo airlines on 22.09.2013. But till date I've not yet received the amount. the amount is Rs. 21, 140. Initially, when I approached them they gave me a reference number, BRN NO. INTER.8713.[protected] and said the money is transferred to my Citibank credit card account on 28.9.2013. But when I checked with the bank, they said that the refund from Indigo has not...

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Address: Bangalore, Karnataka

PNR FV2CDT cancelled on 12th Oct. As per customer care Refund by Indigo initiated on 12th Oct to my citibank credit card account but I did not get any cancellation mail for the same. 22nd Oct I checked in CITI bank. Bank denied they havent recieved any REFUND from INDIGO. INDIGO people are just lying. They have never refunded my amount and playing with customer money for no reasons. As per INDIGO trnsaction ref no is mcit[protected]. But CITI...

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Address: Kolkata, West Bengal

Dear Sir/Madam SUB: Arrogant attitude of Indigo Airlines staff. I am aged 63 years a senior Director of a corporate house, frequent flier by 6E 292. I am sorry to bring in your kind notice that today, I was insulted by your check in stuff in Kolkata airport, while I was traveling from kolkata to Guwahati by 6E 292, seat no: 2C, having PNR No: Q2Q8MC . Instead of helping me out in the checki-in counter, they pushed the luggage trolley...

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Address: New Delhi, Delhi

Dear Sir/Maam My mother Mrs Pakeeza Khan had her flight at 9.55 am in the 6E 205 flight which flies from Delhi to Dibrugarh with a stop at Kolkata today 14.10.2013 While she was checking in with her baggage she was informed that she had excess baggage and told to pay for it in the nearby counter and then come take the boarding pass. She was attended by a man whose name is not important to disclose at this point. When she came back...

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Address: Kolkata, West Bengal

Hi, I was booking a ticket from indigo website by sbi netbanking.While I was paying then it went to billdesk and after it came back to indigo site it showed a message saying transaction not successful.However, money got deducted from bank account.I called up indigo and they are expecting me to provide one order no that opened in another browser.I don have that number and I din get any email or sms from indigo on that transaction.I am giving...

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I am regular airline traveller between Singapore and India. I have been using the same size cabin baggage since past 5 years in every airline including Indigo. I have travelled maximum using Indigo airline on Singapore-India route. But for my last trip the same cabin baggage was not allowed at Changi airport by Indigo airlines and charged me $100 SGD in cash for it. I feel completely cheated and demand my money back. The baggage did not even...

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Address: North Goa, Goa

Hello

I would like to bring to your notice a very distasteful experience my family and I had to undergo at Goa airport (GOI) on 15th September 2013. We were traveling from Goa to Kolkata via Bangalore on 6E 343 on 15/09/2013. We had all our checked in luggage and carry on luggages weighed and cleared at the check in counter.

We waited at the boarding gate for almost 45 mins and then when we were about to board...

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I booked a ticekt using an online app of indigo on Sep 15. Date of travel, Dec 15, one way - Kolkata to bangkok, price INR 4421. Transaction successful, payment deducted from credit card. Confirmed by Indigo's payment partner Citrus Pay. They provided the order number and also the transaction reference number. Now merchant unwilling to cooperate. When I call them up, first they make me tell the story every time, and then say we have...

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Address: New Delhi, Delhi

Indigo Airlines, with a tagline of, "On time is a wonderful thing" is never on time when it comes to refund of customer's amount. I've made several calls to the mentioned official numbers on their website and asked for my refund amount. Following are the responses i got from Indigo's end. Call 1 # Ma'am your amount is already credited in your account on 27th August, 13, but we do not have a transaction ID Call...

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I have booked ticket for my jouney on 20.07.13 from trivandrum to Delhi (INDIGO- 6E-176 - PNR : FZY7RX ) through makemy trip ( Booking ID NF[protected]. It was cancelled on 13.07.2013 through them. They advised me that it was cancelled on the day itself and the proceeds(rs.15,322/-) will be credited to the Bank Account(my wife's(K.M.Jyothi) at SBT,Peyad, Trivandrum, Kerala) from it was debited.The details given by then are shown...

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Our ticket from Trivandrum to Delhi was cancelled by them without our consent. When we reached airport we get to know that our ticket has been cancelled and u need to book new tickets. No message no email or any communication was sent by indigo airlines for cancellation of tickets booked by us in advance. when we talked to their customer care executive they said your ticket has been cancelled by your agent (Cleartrip) Cleartrip is saying...

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Address: Rajasthan

I had missed my flight from Jaipur to Bangalore on 24th June 2013. Details of ticket-------Issued By :6E Airline PNR -CUT6BS
Ticket Status CONFIRMED
Passenger Name AZIZ/SHABNAM MS ( other details-----. ADT JWWCPN[protected].00 24443.00 Live JAIPUR BANGALORE 151 Regular Far 24/06/2013 06:10 24/06/2013 09:40 6E).

On asking for refund I am being informed that according to indigo records I have boarded the...

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Address: Andhra Pradesh

Hello,

I had booked a Flight Ticket with Indigo for Bhubaneswar to Hyderabad. The Journey date is 20th October 2013. I booked the ticket on 4th August 2013 @ Rs 4168. But to mu surprise, when I checked the price details for the same time same flight on 8th August 2013 it was Rs 2803. Within 4 days the price was reduced by 1300 Rs. So I assumed to get the excess amount they had charged me. I called up to customer care, and they...

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Address: Maharashtra

I want to lodge a very serious complaint against indigo airlines. We reached mumbai airport at7 40 for our 8:36 flight to Delhi. We checked in at 7:52. After that we went on the washroom and bought water and stuff and reached the game at 8:15 to which we were told that the flight has left. We have to pay 4900 as cancellation and reallocation charges which is so ridiculous. Why should we pay both cancellation and reallocation charges on a...

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