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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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Address: Mumbai City, Maharashtra

Kind Attention- Mr. Sarvesh Tiwari, Hyderabad This is with reference to my booking (PNR ID4QHH) from Hyd to Bom on 20.10.2014 at 5:50 am via Indigo Flight 6E 319. I had done a webcheck on 19.10.2014, and as per instructions for passengers who do a web-check in, arrived at the airport 45 mins prior to the departure time. Upon arrival at the airport, I collected a print of my boarding pass, which was also given to me at the Indigo counter...

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Address: Mumbai City, Maharashtra

It has been a hopeless experience travelling through Indigo Airlines. Though i do not prefer Indigo but had to book since did not find a seat in other Airlines timings of departure. On 7th October morning for 6:20 Am flight i had to reach Airport prior 45 mins for boarding. I reached Indigo counter exactly at 5:35 Am. They did not entertain me & charged me INR 6000/- to accomodate in next flight. For such a cash starved airline...

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Address: Kolkata, West Bengal

I was travelling from Kolkata to Chennai on the 13th of October 2014, in the Indigo flight 6E-526 with the PNR as F9D7QD. I reached Airport 1 hour 35mins before my departure and in spite of having a web check-in done, I had to wait in the normal queue like always (I don't understand what is the point in doing a web check-in). While in the counter, my check-in baggage was 3 kg extra obviously which could not have been allowed, but I could...

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Address: Chennai, Tamil Nadu

i Travelled from HYD to MAA on 27 Sept 2014, i didn't get any kind of good response from Indigo customer care office at Chennai Airport, i was raised PIR about my baggage damages but till now my travel baggage was not replaced or repaired by indigo service, i really hurted my indigo customer care officers, there is no responsible person to give clarity about same issue, Normally i prefer to travel by indigo for my official trip but now...

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Address: Kolkata, West Bengal

Account No :-[protected] Amount :- Rs. 11032.00 Sir My account has debited through IBP bill desk[protected] on dt[protected] . The fund was suppose to utilize for INDIGO Air ticket booking .I was unable to book on that transaction since no e ticket generated.Also your customer care confirmed its a failed transaction. But till now after 72 hours of unsuccessful transaction the amount has not credited to my account Please...

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INDIGO WOES Traveler - Dr. Sruti Mohapatra STATUS – Physically Challenged Special Services - WCHC Flight - 6E 259 Date - 27/09/2014 PNR - D63G5Z Seat - 30B TROUBLE AT DELHI My travel woes started with entering the airport. There was no Indigo staff available to help me wheel inside. My attendant, pushing my wheelchair and the luggage trolley alternately, we reached the Indigo counters. Despite...

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Address: Pune, Maharashtra

Sir/Madam, I am a frequent traveller on Indigo flights.However, I am surprised at the behavior of the Indigo ground staff at Indira Gandhi International Airport, New Delhi, Terminal 1D. My flight was scheduled for departure at 2:35 PM on 05 Oct 2014.I checked in my baggage and got my boarding pass by 12:45 pm. To start with, after security check, none of the screens displaying the flight status at the airport displayed the correct status.When...

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Address: Bangalore, Karnataka

Hi, While travelling on 12th Oct 2014 from Hyderabad to Bangalore by Indigo Flight number 6E 465 at 11 AM, the content is missing from one of our baggage. Following are the details: 1. PNR: M7MSFJ 2. Baggage number: [protected] 3. Missing content details: White color polythene bag with print naming : LUCKY shop, VISHAKAPATHANAM containing 3 ladies dress materials and 3 stitched designer blouses which was within the maroon color trolley...

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Address: Bangalore, Karnataka

If you see my profile I am frequent traveller in your airlines and I did not expected this type of service/behaviour from your Staff. I had booked Ticket through PRIYADARSHINI AIR WINGS PVT LTD on 7.10.2014 and the Date of Journey was on 8.10.2014 at 11.45 am - 13.15 hrs from Bangalore to Visakhapatnam Flight No. 6E 492 I Was shocked when I was not allowed to get down at Visakhapatnam Airport because on Boarding Pass it was mentioned...

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Address: New Delhi, Delhi

I have booked a ticket on 02/09/2014 for pune jaipur via Ahmadabad for 14/09/2014 ticket. When I asked about the service tax No.from the customer care, the customer care person unable to give me the number pl help me and provide the service tax no to enable me to claim the same from my department. GL Meena...

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Address: Kolkata, West Bengal

We were 8 passengers in group, travelled on flight 6E 277 on 06.10.14. from Chennai to Kolkata.
My seat number 19 E along with my four members.

My parents ( Lokendranath Mukherjee & Anjali Mukherjee) aged 75 years and 81 years were allotted 3C and 5E both wheel chair passengers.
My daughter aged 8 years got the seat 5D.

We booked our food in advance.

We repeatedly tried to tell...

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Address: New Delhi, Delhi

To,
The managing director.
Indigo
Gurgaon

Hello sir/madam,
First of all i want to ask from where you hire your air hostess? I was travelling to bangalore and i got the most worst service ever. As i was taking my nap so in general they asked me what would i like to have for snacks, i replied let me check menu and will get back to you. For atleast three times i showed my hand to her but she deliberately...

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Address: New Delhi, Delhi

I was on flight 6E 112 from Bangalore to Delhi (5:15PM - 8:55PM; 5 October 2014; Booking reference: E3I4KF). I checked in one of my baggage as 'Fragile' but when I reached home and opened the bag, 2 of the showpieces worth INR1, 200/- and my sunglasses worth INR 4, 500/- were found damaged....

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Address: Kolkata, West Bengal

I HAVE AVAILED FLIGHT NO 6E 352 ON 4TH OCT'2014 FROM CALCUTTA TO HYDERABAD & HAVA BOARDING PASS WITH NVML SPECIAL SERVICES. AIRHOSTESS WERE BUSY TO SELL THE MEALS TAKING CASH FROM THE PASSENGERS, BUT IT SHOULD NOT BE. FIRST THEY HAVE TO SERVE THOSE WHO HAVE ALREADY AVAILED FOOD SERVICES AT THE TIME OF BOOKING.THEN THEY CAME TO ME & I HAVE SUPPLIED THEM THE COUPON AS I HAVE CHECKED IN THROUG WEB SERVICES, THEY ASKED ME FOR WHAT I WANT...

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Address: Kannur, Kerala

My daughter Srilekha Nambiar have been travelling from Lucknow to Banglore on 25th September 2014 indigo flight 141 vide booking number N6EU4LN5S on landing at Banglore i could not find my baggage so when enquired officials informed that the baggage was not loaded and it will be delivered at Cochin where their operations are done but as we are staying in kannur i asked them to send it to my native place i e Kannur today i e 02/10/2014 after...

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Address: Khordha, Odisha

The PNR number are (1)MCHWTK booked on 6th Aug 2014 for Rs.72, 174. and (2) V43324 booked on 7th Aug 2014 for Rs.12, 029.. The above amount are paid by using debit card Rs, 29207/- Rs 40, 000/- by using credit card and Rs. 15000/-- by cash Total Rs 84, 203/- was paid. I cancelled the both ticket on 10th September 2014. I was paid the cash amount of rs.15000/- instantly at the Indigo counter. On 17th a sum of Rs.11829/- was refunded to...

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Address: Bangalore, Karnataka

Dear Sir/ Madam, I made a booking with IndiGo airlines for 2 return tickets from Bangalore to Hyderabad. The booking reference number is H3WW4S and the total amount charged was Rs.9238/- Due to unforeseen situation I had to cancel my booking which I did today. Almost 3 months prior to the date of journey. To my amazement I see that the cancellation charges charged by the airline amounted to Rs.7000/- almost the entire amount !!! I spoke...

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dear sir/madam, i travelled in your flight from kochin to chennai on 12th of sep 2014. it was the first time in my life i used a flight to travel to my destination, since i was travelling for the first time i didnt knw about where to give my luggage . as i saw many travellers for the same flight carrying thier luggage with them, even i did the same. my bag was a bigger bag, and when i went for boarding the plane, i noticed that my bag...

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Address: Chennai, Tamil Nadu

Sir, I take a indigo ticket chennai to kolkatta on 18/09/2014 morning 4:49 AM. i finish my security then, scanning, next i go to boarding, at 5.00Am The boarding counter girl talk to another guy, dont care my boarding .after 5 minits later, she ask me i close the boarding counter.I request that girl;then boarding incharger Mr.Ravi.dont accept my boarding. Nobody guide at last time . We choose for flight travel for emergency. But they are...

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Address: Bangalore, Karnataka

I booked Indigo flight 6E 433 from Bangalore to Kolkata on 17th September. The flight was supposed to depart at 11:10 am and accordingly the boarding gate should be closing at 10:25 am. I reached the counter at 10:25 and was asked to go to counter no. 33. However the lady there was busy in sorting some other problem and asked me to wait. 5mins later she asked me to move to counter 31 since she was still unable to sort out the previous problem....

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