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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Unable to generate travel certificate

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Regarding cancellation of flights and then not providing proper solution

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IndiGo reviews & complaints page 267

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Address: Hyderabad, Andhra Pradesh

I tried booking a ticket from Imphal to Delhi for 04 Jun 2014 on 05 May 2014 at 03:03 pm using the much fancied "Indigo" App which I downloaded from GooglePlay. The charges for 02 (two) passengers was 12998.00. The same amount was deducted from my SBI Card even as the last page of the "Indigo" app shows that the booking was unsuccessful. Now I am in a dilemma. The Paysite Citrus emailed me saying I had been charged of...

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Address: Khordha, Odisha

I took a flight from Banglore to Bhubaneswar via Hyderabad today (3rd May 2014, 6:40 am). The hang luggage which I was carrying got off-loaded at Hyderabad. Reaching Bhubaneswar, the arrival crew checked with Hyderbad authorities who traced it and gave its exact description. The arrival crew asked me to collect it in the evening, from the next flight from Hyderabad.

Now they say, they have no track of any such luggage. They...

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Address: Mumbai City, Maharashtra

I would like to raise the following concerns with Indigo Senior Management. 1. Flight cancellation was notified only 1 day prior 2. All the adults were moved in one flight and all children in another without our knowledge. It happened with 3 families travelling with me. 3. I had to be over the call with customer service for half of my day during the travel when I was supposed to do my local sightseeing which I finally...

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Address: New Delhi, Delhi

I had a Group booking in indigo flight from Delhi to Goa for the date 27th March 2014 with the below details. Flt # Date From To Depart Arrive Seat # 6E321 27th March 2014 Delhi - Goa 11.20 am to 01.50 pm Booking reference: P3FNSH I would like to address the concerned authority about the subject matter Hi this is Yashodhra Chauhan, along with my 2 sisters named (Ankita Chauhan and Laxmi Pandita) I had booked the Flight no (6E321) Delhi to...

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Address: New Delhi, Delhi

I had a Group booking in indigo flight from Delhi to Goa for the date 27th March 2014 with the below details.
Flt # Date From To Depart Arrive Seat #
6E321 27th March 2014 Delhi - Goa 11.20 am to 01.50 pm

Booking reference: P3FNSH

I would like to address the concerned authority about the subject matter
Hi this is Yashodhra Chauhan, along with my 2 sisters named (Ankita Chauhan and Laxmi...

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Address: New Delhi, Delhi

This is to inform you, i was suppose to travel by INDIGO, PNR No.F9PUVQ, Flight No.6E-21 from Delhi to Dubai, Departure time- 16.55 Hours.But I was offloaded from the airport at immigration check counter. Reason provided for offloading- No POE stamp on the passport.I was informed about the same at the end moment where there was no possibility of taking any action for getting stamp done.There was no time left to get it done. Further extension...

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Address: Mumbai City, Maharashtra

I have lost my boarding pass. I need same for LTC claim. Details are as follows:- Travelling from Delhi to Srinagar. Travelling date: 18/11/2013 Flight no:- IndiGO 6E-551 Please send duplicate or any other certificate to my email id- [protected]@gmail.com I will be very thankful to you. Thanks & Regards Santosh Jaiswar E-mail – [protected]@gmail.com...

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Address: Chennai, Tamil Nadu

Our seat A28A, 28B, travelled by 6E 238 from Jaipur to chennai on 01/03/2014, departure by 9.20 am and instead of reaching chennai airport by 1.20 pm, flight took us to Bangalore due to permission not granted to land at Chennai airport, and we were landed in Bangalore airport at 5.30 pm on01/03/2014, and we were given another Boarding passim 6E 272, seat 9A and 9B for me and for my wife and took off from Bangalore by 8.40 pm reached Chennai...

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Address: Visakhapatnam, Andhra Pradesh

This is with reference to the limits for a person traveling international. Please advise anyone traveling on your airlines that they will be charged extra for the luggage. I am disappointed that the third party websites, do not show this when purchasing the tickets. Am looking to see if I can sue yatra.com in this regard....

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Address: Meerut, Uttar Pradesh

I'm Neeraj Mittal My PNR No.is L5B1QP my flight tickets are cancelled by the website's or indigo computer's fault and from that moment only i have been with the customer care but they are not considering my case important and i have also complaint to customer relations but they are also not responding to me please study my case and contact me as soon as possible they said i will get a response in 24 hrs but today there 48hrs due but...

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Address: Mumbai City, Maharashtra

Hi i was travelling on Indigo airline on 22nd march from Ranchi to Mumbai, My PNR No is KBJVGK and flight no is Indigo 6E 467. This flight was delayed by more than one and half hour and purely because of negligence of Indigo staff on ground. Flight landed in ranchi almost on time, weather was good, and also there was no technical fault. This was informed that flight was delayed because there were 13 infants on board and as per DGCA rule...

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Address: Bangalore, Karnataka

I had booked ticket from Bangalore to Bhubaneswar from Bengaluru round trip in May. At that time Bangalore to Ranchi flight was not introduced. Now if I want to convert that ticket to Ranchi it's not possible. This is not fair becuase the other flight was not there and I am booking in the same airlines. Don't you think you should consider to convert the ticket from Bhubaneswar to Ranchi?...

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Address: Hyderabad, Andhra Pradesh

I address this mail hoping that you will resolve my refund claim. My return ticket, PNR: D9HWFA,
booked for travel from Kolkata to Hyderabad on 4 th March.14, was cancelled vide my tel.request to your help line no.0 [protected], on 2nd March.14, and I was informed that after deduction of cancellation charges, balance amount of Rs.1507/- will be credited to my Bank of Baroda account, from which the ticket was paid. In spite of my several...

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Address: Pune, Maharashtra

Dear Sir/Madam On March 12, 2014 I canceled my flight from "Delhi to Pune" having booking reference number B71EHW. But after that I am unable to login to my indigo user account. My user id is shipra.er. When I click on "Forgot Password", I do get system generated password and after using that password I successfully get that "change password" page. But submitting this page throw "System encountered error". I am completely clueless...

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I payed for for return flight from Kolkata to Goa on 1st March and Goa to Kolkota 30 March 2014. The card I used expired and so when I checked my bags in on 1st mech I was made pay for the flight again as I could not provide my card...this in itself is ridiculous ... Au wau is paid the full flight amount again at check in which was 11953 rupees. I was role bt the staff I would be refined we within 14 days . It is now 18 days later and still...

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Address: Mahbubnagar, Andhra Pradesh

Dear Sir, My name is Radheshyam gour, i would like to tell u that i have booked a ticket from jaipur to hyderabad for 01-dec-2012 and Pnr number of the ticket is JPSTDF, as i have cancelled my ticket.As i dont know that amount will be refunded back to me and iam regular customer of indigo airlines, so i kindly request you to refund my amount as early as possible. my contact details- Radheshyam Gour phn no-[protected] hno-9-26/1 bhavani...

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Address: Gautam Buddh Nagar, Uttar Pradesh

This is Gaurav Pratap Singh I am a sportsperson and usually travels by Indigo Airlines. But in the month of may2013 & Dec.2013, my luggage bags got damaged and they are refusing to pay me the full amount of my bags which is Rs. 14000. instead of that they are offering me Rs. 3000 + vochure of rs.1000 to me. pls help...

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Address: Kolkata, West Bengal

I was going to board an Indigo aircraft from Ahmedabad to Kolkata in a few weeks time. I inquired of them as to whether Id be allowed to carry a guitar with me as cabin luggage. I was refused. I would like to bring to their attention that musical instruments especially wooden ones are very sensitive to temperature changes. If I have to check my guitar in, it will lead to permanent damage to it's bridge. I kindly request you to make exceptions...

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Address: Bangalore, Karnataka

I have booked ticket for 2, for return journey from Bangalore to Mumbai - PNR : 6E-Z5F24P#6E-YBFZVA Tickets costed me 8924 INR in total. I cancelled the tickets 12 days prior to journey. I had done my booking through easemytrip.com. Now when I asked for cancellation they didn't inform me on "Increased Prices, that is double of previous charges" and directly cancelled the ticket. Cancellation charges -> 1500 per ticket/ per sector...

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Address: Bangalore, Karnataka

I was traveling from Bangalore to Hyderabad on the 16th(Sunday) of February, My flight was to depart at 1500 hours, which was rescheduled to 1700 hours. I was at the airport by 2PM. But since on the outside screen, the message displayed said that the flight was again delayed by 25 mins and the ETD now was 17 -25 hours. But after I reported at the counter, I was denied the boarding pass stating that your flights were over-booked. But, I was...

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