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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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Unable to generate travel certificate

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IndiGo reviews & complaints page 266

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Address: New Delhi, Delhi

I am serving in the paramilitary force. As per certain facilities extended by Indigo Airlines, dependents can avail 50% concession in ticket booking. My 19 years old sister namely MERCY KOM availed this 50% concession for her journey from Delhi to Imphal and back (PNR No : Z3Y9MD) on 15/12/2013 (Flight No. 6E221) and 4/1/2014 (6E128) respectively. Again, I booked ticket for Mercy Kom on 16/6/2014 for her journey from Imphal to Delhi on...

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Address: Hyderabad, Andhra Pradesh

I travelled on Indigo flight 6E265 on 27th June 2014 from Hyderabad to Bangalore. My booking reference number is S3Q5UI. This was a corporate booking and therefore i was allowed 15kg check-in luggage and 10kg hand luggage, a total of 25 kgs. My check-in baggage however weighed 22kgs and my cabin baggage 13kgs, the total being 35 kgs. The excess weight therefore was 35kgs - 25 kgs = 10kgs However, the airport staff said that my hand luggage...

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Address: Kutch, Gujarat

This is to register a complaint that we were charged twice for a ticket we booked to travel from Delhi to Ahmedabad. PNR : MCJB8H Date : June 16th 2041 Departure time 11:55 am Flight :6E161 We travel with you frequently but this has been a very bad experience. We booked this ticket and made payment over the phone on the 14th of June. The customer service stated that day that though the payment has been made...

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Address: Ahmednagar, Maharashtra

i had booked the flight from official website of indigo airlines. the booking process was duly completed by me . But the there was an Error Message 1018: Sorry, we are unable to reserve the selected flight(s) at this time. Please select another flight(s).An amount of Rs. 31, 395/- is already deducted from my account, with transaction ID POS [protected] at Billdesk.com txn#[protected]. i kindely request you to refund my amount at...

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Address: Patna, Bihar

I flew from Patna to Lucknow ( Ref no-T3C4XY) on 26-6-14. At Patna Airport i was issued my boarding pass with seat no 1C. After a shortwhile I was called by the staff at the counter where she asked me for my boarding pass. I handed it to her and without asking once she tore it off and issued another pass with seat no 29C. On asking, she said that some actress is traveling by the same flight and she has been issued my seat. I was shocked by...

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Address: Chennai, Tamil Nadu

21/6/14 indigo - dubai - chennai flight - at checkin - we were a group of 6 ladies, all our baggages were checked for weight in the hotel and excess bagagge of 20 kg was dedected as we had a 40 inch tv, so 20kg excess baggage was paid on line, at the counter the machine showed 16kg without any baggage and we tried telling the ground staff the the machine was at fault but the ground personelles went ahead and put all our luggage and said we...

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on 6 jun 2014, i booked the ticket from dehli to ahemdabad for 8 juns 2014.After 30mins, i cancelled the ticket, and rs 1600 was the charged for cancellation, but i didt get rest of the amount.details are as follows: IndiGo Passenger(s) 1 . Ms Anupriya Kajla IndiGo Flight(s) Date Departs From To Flight Dep Terminal Arrives 08Jun14 07 : 10 AM Delhi Ahmedabad 6E 155 1 08 : 40 AM Booking Reference: Status: Date of Booking: N5YEPC CONFIRMED 06Jun14 ...

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Address: Hyderabad, Andhra Pradesh

Hi sir,
This is sambasivarao travelling from raipur to hyderabad

In an evening flight and my pnr x9f2d, seat 12c. There is guy named

Ranjeeth and his phone number is [protected].He was very rude

While doing service to customers instead he was insulting and joking

on passengers please avoid this type of staff.I am irritaed because

of his behaviour hope...

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Address: Jaipur, Rajasthan

On March 7, 2014, I booked 3 tickets via master card online for Jaipur to Guwahati for May 16, 2014 and return on May 24, 2014. Booking reference number is U1LF2L and status was confirmed. Name of passengers along with flight/seat are following:- 1) Mr. Devendra Handa 6E 207/6E 208 2) Mr Prakash Handa 6E 207/6E 208 3) Mr Prahalad Kumar 6E 207/6E 208 I was charged amount of Rs. 28, 4446/- for booking of ticekets. Due to personal reasons,...

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Address: Khordha, Odisha

Dear Sir, I was booking a ticket for 4 persons through Internet from Newdelhi to Bhubaneswar on 14.6.2014 vide SBI Net Banking. My Bank Account got debited with Rs.41048/- but ticket was not generated. Money should have returned to my Bank Account by this time but it is not credited to my account. Please do the needful. Thanks, Subrata Kumar Mishra e-mail: [protected]@yahoo.co.in Mobile No. [protected]...

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Address: Saharsa, Bihar

I was booking my ticket Indigo flight no 6E-493 From PATNA-DELHI for 3 persons ( 2 adult, 1 child) for 3rd july 2014. I was making the booking on 14th June 2014.I paid money thru net banking( ICICI Bank). My money got deducted but i did not get any confirmation or PNR generated ticket. I did not receive any failed transaction message either. When will i get my money back?...

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Address: Krishna, Andhra Pradesh

Dear Sir / Madam, I travelled in Indigo airlines on 19th May 2014 from Delhi to Srinagar in Flight No. 6E 551, on 23th May 2014 from Srinagar to Delhi in Flight No. 6E 556 and my booking reference No. T7P5KJ. I would like to have a copy of my boarding pass for claiming my expenses. Kindly send me the copy of the boarding pass to this mail ID: [protected]@gmail.com. I will be very thankful to you. Thanks & Regards Ramesh...

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Address: New Delhi, Delhi

sir,
I Dr. Sajal Kanti Deb and my friend mr.Gopal Das were unable to boarding the flightno.6E273 ref.M4EZHSafter issuing of boarding card due to non cooperation of indigo staff on16th May2014.after missing of flight indigo staff at Delhi airport told us that there is no flight from del to Agartala to day, though there is flight from Del to Kolkata and kol to Agartala. They(indigo staff) make us bound to purchase ticket of 17th May...

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Address: Chennai, Tamil Nadu

While I was travelling from Houston, TX USA to Coimbatore, I have taken the connection flight as indigo from Chennai to Coimbatore and the carrier number is 6E/375, PNR is YCIQ5X. As i was allowed to bring 43 Kgs in my international Emirates flight, i have taken about 35 Kgs with me. While Check In at chennai, the Indigo staff Vijayalakshmi M. has issued the boarding pass and collected my luggages. Later she informed to pay Rs. 5000 for...

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Address: Kolkata, West Bengal

Hi, I took flight from Kolkata to Jaipur on 21 May 14 at 7 am flight no is 6E 238. I checked in line, c3 .On reaching Jaipur I found My security seal was broken and my Samsung tab 3, 7.1 was missing from my luggage. please let me know how to proceed on this. Regards, Sushma Bengani [protected]...

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Address: Hyderabad, Andhra Pradesh

I have cancelled a ticket of dated 01-dec-2012, and the PNR no is JPSTDF, named Radheshyam Gour, as i have already complained regarding the Refund of amount but my complaint was not clarified.so i kindly request to look after my complaint and my amount as early as possible. Radheshyam gour [protected] [protected]@gmail.com...

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Address: Hyderabad, Andhra Pradesh

I have lost my son Saurabh Mansabdar's boarding pass. I need it for LTC claim. Details are as follows:- Travelled from Kochi to Hyderabad. Date of Travel: 29.04.2014 Flight no:- IndiGo Flight 314, Apr 29 2014 -Confirmation #Q731YM COK 1.00 Pm to 2: 35 pm Hyderabad I request you to kindly send me the duplicate boarding pass to my mail id: [protected]@gmail.com.; Hb.[protected]@licindia.com Thanks & Regards H B...

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Address: Bangalore, Karnataka

This is to bring to your kind notice that on 27th April 2014. I booked indigo flight 6E-126 (ticket no – ZE5L4E-1 & ZE5L4E-2 through Yatra.com) from Bangalore to New Delhi at 7:50 AM. This is my first flight experience, where I standed in the queue from 6:55am and didn’t get any alert from your staff regarding the last call. At last when I reached to the counter it was almost 7:15am. The boarding pass was not given by your staff where...

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Address: Pune, Maharashtra

Indigo Flight No. E 511, Chennai to pune Booking reference UZ8JYE & VDRCUH We were 11 persons out of them 1 is pregnant lady, 1 heart patient & 3 Childs below 4 years . We reached at 11.06 a.m. But I was not given the boarding pass stating that we are late . Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that I have my baggage was security checked. They did...

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Address: Chennai, Tamil Nadu

I flew from Chennai to Singapore by Flight No 6E 53 on 06-May-2014( 21:50 Local Time).My PNR number is 0D6F9U. I am very disappointed by the in flight catering services as they do not accept Indian Rupees. My concern is an Indian flight flying from India to Singapore is not accepting Indian currency, I don't understand what type of Service Indigo is trying to display to the customer. This is a pure stupidity on the part of Indigo in not accepting...

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