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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Hyderabad, Andhra Pradesh

I travelled through indigo flight 6E264 from CHD to HYD via Mumbai on 23rd Dec 2014. My PNR is Y2PHY. I forgot my "Mi" Power Bank in my seat pocket. I sat on seat 6F. It is a silvery white device, with "xiaomi.com, 5200 mAh" written on it. I have contacted the call centre many times but have not received a reply regarding my device's status as of now. They claimed to submit a complaint regarding this issue, still it seems un-entertained....

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Address: Hyderabad, Andhra Pradesh

I travelled through indigo flight 6E264 from CHD to HYD via Mumbai on 23rd Dec 2014. My PNR is Y2PHY. I forgot my Xiaomi Power Bank in my seat pocket. I sat on seat 6F. It is a silvery white device, with "www.xiaomi.com, 5200 mAh" written on it. I have contacted the call centre many times but have not received a reply regarding my device's status as of now. They claimed to submit a complaint regarding this issue, still it seems un-entertained....

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Address: Agra, Uttar Pradesh

sir i have travelled from pune to delhi on 18-12-14 by flight no 6e02 with pnr no.M3SWUI .I HAVE CHARGED EXTRA 5000 RS FOR SPORTS PISTAL.ALTHOUGH I HAVE NOT CHARGED BY SPICEJET ON 17-12-14 FOR THE SAME REASON WHILE TRAVELLING FROM DELHI TO PUNE.RESOLVE MY PROBLEM .THANKS...

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Address: New Delhi, Delhi

Dear Indigo team, I am Hitesh Banwari from Ahmedabad, My flight was booked from Delhi to Raipur on 15th December 2014 at 6:55 AM, PNR no : Y7BGYP. However I reached the Delhi airport at 6:20 AM and I was not allowed to board the flight but then the flight got delayed till 7:30 AM. Inspite of a fact that I had discussed with your service staff, they were not able to do anything. This is utter negligience from Indigo airlines not valuing...

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Address: Mumbai City, Maharashtra

My flight, 6E-549 on the Friday 5th December scheduled to take off at 19:55 hrs, reach Chennai at 21:45 hrs was delayed by around 2.5hrs and reached Chennai at 00:15. My boarding for my connecting flight to Trichy IX-682 had its cut-off time for boarding as 00:30. I essentially had 15 mins to collect my luggage and run from the domestic terminal to the international terminal to catch my connecting flight. And needless to say that I couldn't...

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Address: New Delhi, Delhi

While booking ticket from Goa to Delhi through internet banking amount was debited once from my account but ticket was not booked. Although ticket was booked from same account in 2 nd attempt but my account was debited twice, Here are the msgs I receieved from Corporation Bank CORPBANK <[protected]@corpbank.co.in> 11:25 PM (57 minutes ago) to me Dear Customer, An amount of Rs. 13812 has been debited from your A/C CLSB02140029...

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Address: Raipur, Chhattisgarh

I boarded Indigo flight 6E 384 on 10 Dec 2014 from Hyderabad to Raipur (subsequently to Delhi). On reaching the destination Raipur I did not receive my checked in baggage at Raipur. This was approx at 9.30h. On approaching the ground staff I was told that you can forget your baggage. Such lapses happen. In fact they laughed at me as if this is common practice. I have an important function to attend. All my belongings and valuables...

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Address: Chennai, Tamil Nadu

Joined Indigo company on 13th Aug was under the leadership was Praveen Kumar but then was happy to serve the organistaion, few days after was shifted to GP and was dam happy there YOU AN EVEN PULL OUT MY SALES DATA WITH RESPECT TO IT . But as days went off things went wrong the then TL Ankush was least bother to give his full support towards us . Few of his known agents were kept in out bond splits and were designated to do his internal...

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Address: New Delhi, Delhi

Booking Reference No: H5PYSP I have booked return ticket to vizag (Delhi-Vizag-Delhi) for 07-Dec-2014 and return on 08-Dec-2014. Initially when I booked the ticket the scheduled time from Delhi was 06:20 in the morning. Later they have reschedule to 05:45, after confirmed booking. I have reached the delhi airport at 4:50, there was a big que for everything. 2 counters were closed. There is no separate counter for each flight. Same counter...

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Address: Khordha, Odisha

On 17th Oct 2014, I booked a return ticket from Indigo online site www.book.goindigo.in, for myself MRS AMEETA JENA and my husband MR. BALLAB JENA, Bhubaneswar to Mumbai departure 2nd Dec 2014, and return Mumbai to Bhubaneswar departure 8th Dec 2014, bearing PNR No YD693X, as my tickets to Mauritius were already booked departure from Mumbai to Mauritius on 3rd Dec 2014, and return from Mauritius to Mumbai on 7th Dec 2014. When I reached...

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Address: Kolkata, West Bengal

I was travelling from Bangkok to Kolkata on 2nd Dec 2014 by Flight No 6E 76, departure time 4.05 pm .Both my trolly suitcases are from United Colors of Benetton, and Indigo broke both the number locks of my two trolly bags and on spot they offered only Rs. 300/- for this huge damage where as i asked Ms. Baishali (Indigo) them to repair both the number locks but she totally denied and gave us Rs. 300/- . My luggage number was 6 E [protected]...

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Address: Mumbai City, Maharashtra

Dear Team, My connecting train is delayed hence tried to Make My Trip & Indigo customer care but no body support with appropriate solution instead advising to communicate with other counterpart agency.At airport they replied that they are helpless to do any thing contact customer care or log complain.Please do needful regarding my refund if any possibilities....

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Address: Chennai, Tamil Nadu

Respected Sir, i was supposed to board the Indigo flight 6E- 375 from Chennai to Coimbatore on 28/ 11/14 at 6:30 AM. I was travelling with my wife and my 6 MONTHS OLD CHILD BECAUSE OF THE TRAAFFIC i reached the boarding counter at 5:45 AM. The INCHARGE OF THE BOARDING COUNTER MS.NITHYA, was so rude to us and she never minded that we are caring a child with us, it was so humilating for us and then we spent another 9, 500 to fly again....

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Address: Surat, Gujarat

i want to cancel my flight tickets from ahmedabad to delhi (flight 6E 158) date:[protected], dep time: 6:20 AM and from delhi to ahmedabad (flight 6E 157) date:[protected], dep time: 8:35 PM. my booking reference number is: OYI2XD. i booked my tickets through yatra.com. but i dont receive any voucher from their site. ao i want to cancel this trip. please do needfull....

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Address: Pune, Maharashtra

sir, I have booked the one ticket from delhi to pune on 26/11/2014. amount deducted from my sbi account but ticket not booked showed session expired. and the amount is 10046.Transaction ref no is IG00GBXVW4. still i didnot get refund money to my account. please do as much as possible. MY NAME IS -KIRTI MOBILE NO IS -[protected]...

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I cancelled my tickets on November 10. Which I supposed to travel on November 11. I paid through by credit card. Still I didn't get refund money back to my card. My booking reference is ZE4YXX (DXB-COK). Please do as much as possible. ASWIN METHIL SANIL [protected] [protected] msaswin.[protected]@gmail.com...

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Address: Hyderabad, Andhra Pradesh

Hello I'm very much worried that my wife had food poison after having "Submarine Sandwich" on board flight 6E 241 from Vishakapatanam to Hyderabad 13:10 on 24 Nov 2014. She is still suffering from stomach ache and continuous vomits. Its is very irresponsible that Indigo is serving Stale and unhygenic food on flight. The airlines should make sure the food served on their flights is fresh and hygienic. I request a complete refund of...

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Address: Chennai, Tamil Nadu

We were supposed to travel from Chennai to Visakhapatnam (6E-511) today morning i.e 24th November 2014 around 7:15AM, I was just 5mins late to reach the airport for the Check-In. I have no issues with IndiGo company norms of 45mins before check-in but the executive who was handling my case showed no interest towards his work when i asked about the connecting flights he said there are no connecting flights and booked for tomorrow's flight...

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Address: East Khasi Hills, Meghalaya

Sir/ Madame, I Ms.H Syiemlieh have been a regular customer of indigo airlines, therefore what i faced during my travel on the 20th of November 2014 was a shock. I had made my booking for a return flight from Bombay to Guwahati, and on my travel back to Bombay with flight no 6E 322. As it seems my flight timing had changed and i had missed my flight, i was not informed about this neither through email, phone call or sms, but your staff...

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Address: Pune, Maharashtra

We had booked ticket for Flight ni 6e 322 for 21 nov departing from guwahti to mumbai. The passenger name is Sudam kawade. When we reached the airport we were told the ticket was cancelled. How ever till 2 hours left to flight it was confirmed. How it got cancelled. We had to purchase on the spot ticket for Rs 10499. We want refund for the same. We have faced tremendous humiliation in front of all the other passenger. We will go to consumer...

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