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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

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transfer myntra credit amount to my bank account

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Received damaged product, company not providing exchange or refund.

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Myntra.com reviews & complaints page 243

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Address: Pune, Maharashtra, 411014

I had ordered "roadster women maroon cardigan" with order id[protected]-2417901. This was ordered on 17th dec 19.

The bill was paid online before the delivery. The order was finally delivered on 11th jan 20. As the representative was unable to reach on the given number, and the third time i received a call from the hadapsar godown of myntra that the product was stuck in transit. The address for delivery was my office address....

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Address: H&M Hennas and Mauritz Retail Private Limited , Building 6, Square Logistics Park, Prakhyat Infraprojects PVT. LTD near Padgha Toll Naka on Mumbai Nasik Highway, Tal- Bhiwandi, Thane-421101, Thane, Maharashtra, 421101

A month ago i had ordered a jacket (H & m) amount of rs 3999/- but they had delivered me a wrong order i. E. A sweater amount of rs.1999/-, thereafter, on several occasions i had made complaints before their customer helpline services and they asked to to send a pictures of tax invoice, price tag, picture of that worng product and picture of a box. Although, i had sent all the picture as they had asked for but till date no response from their...

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Address: New Delhi, Delhi, 110058

In continuation to my earlier emails dated 09/1/2020, 11/01/2020, 13/01/2020, 15/01/2020 and complaint number in[protected] registered on 18/01/2020, i would like to highlight the following points with respect to my return request for necessary course of action:
1. The return request was placed on 08/01/2020 as the trackpant was tight and uncomfortable to wear.
2. The pickup person came to pickup the product on 09/01/2020...

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Address: 560040

Respected sir,

Order no.:[protected]-8623703
Item cost: rs.1651/
Date of order : 22nd / dec / 2019

Item is not yet delivered, when we call to customer care - they are telli ng to wait everytime & not telling when it will be delivering. If ask why it is delaying they just disconnecting.

Contacted people from senior escallation team:

mr. Sumit
mr. Sourabhbr...

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Address: 21/usha nagar mahunaka Indore, Indore, Madhya Pradesh, 452001

The worst experience of mine with myntra in last 6 years. I don't think so myntra deserve loyal costumer.
I will never recommend myntra anymore to anyone.

I have ordered almost 4 products. Out of 4 products. The size issue was there. I called to costumer care & i cross checked for size, the executive said you can create a return or wait until size is not available. I said to executive create return
She denied....

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Address: Highland park, Thane, Maharashtra, 400607

Website: Iaib

I had returned a wach of swatch costing 12800 on 6 jan 2020, myntra guyz had put it on hold stating the quality had failed.. N there was no price tag whereas there is a price tag on the box.. I have sent en no of emails stating the same as well as have spoekn to the escaltion desk... They assured me to help me with this everytime i spoke to them, i kept calling them almost everyday to followup on same.. Finally i received a mail stating they...

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I ordered two white shoes from myntra. The brown primary pack age in which the shoes were received caused some marks in the shoes. I ignored them and just tried the size. But as both of them were unfit, i placed a return request stating that the size was unfit. The products were completely unused and this can be known by seeing the product. They were in the same condition as they were received. But the courier agent denied to pickup stating...

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Address: Iwd technologies E-110 phase 7 industrial area, mohali Mohali 7 phase industrial area, Mohali - 160055, 160055

This my order no:[protected]-7782903. I have placed my order 25-dec-2019 as per myntra status order will be delivered before 5-jan-2020. On 6th morning i had a call to the executive that i didn't receive my order. She said we registered a call regarding kindly wait for 15-jan-2020 than i had a call 15 jan evening he said to wait for the end of the day surely you will receive a call. But i didn't get a call. On 16th jan i request to call...

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Hi myntra,

I've placed an order on the the 21st of dec 2019 but the payment got failed and the order could not be placed. Is there a transaction number for the failed order made through payu gateway so that i can check with the bank on this for a refund if the amount is on hold with payu.
Order id : 112881880640000533201
You can contact me on [protected]@gmail.com

Thank you :)

Best,...

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Address: New Delhi, Delhi

Dear myntra,

This mail is to complain regarding the recent issue i have faced with returning of the low-quality product, which even forcing me to file a legal consumer complaint against your company.

Brief of what happened:

I placed the order on your website on 19th dec 2019 roadster men navy blue self design pullover order number is[protected]-9000003 xl size i ordered it for my brother...

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Address: 27B, Ivory8 aptt, flat no G10, all saints college and prabhu nagar lane, near idgah hills bhopal, Bhopal, Madhya Pradesh, 462001

Dear grievance cell,

I have placed order no[protected]-8341603 in myntra on 12th january but till date my order has not dispatched.

Who is responsible for delay and what image the myntra is creating before a public at large.

Its very bad platform which i have never experienced. No commitment value the myntra have.

If you will not look this matter seriously then myntra and...

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I had ordered an 'M' size underwear, but Myntra has delivered an 'S' size underwear. Now despite of complaining many times to their customer care, the executives are saying that they delivered the right product.
I have already sent them the product image where it's clearly written as 'S'.
Not sure what to do, probably not going to order anything from Myntra anymore.

My order ID:[protected]-2844603
product...

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Address: Alwar, Rajasthan, 301001

I ordered a hand bag from myntra on 23 dec 2019 for which i make an online payment through google pay of rupees 1289, then i cancelled the order on[protected], but i haven't received the refund yet. I have already contacted to myntra, google pay and also to my bank (sbi) but they didn't give any solution. Myntra give a bank refrence no.[protected] for which bank said that this ref. No. Does not belongs to our bank.
Please find...

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I had ordered 3 tops from Myntra. They were marked delivered on the app, but I didn't receive the parcels. it has been 20 days since this has happened. The complaint has been raised 6 times, every time they just say that you'll get update in 2 days and no information. The delivery boy himself called me and requested that I dont proceed with the complaint else he will have to pay for the refund. After that their logistics team has marked the...

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Address: Mumbai City, Maharashtra, 410206

Ordered an h&m women white solid fine knit cashmere jumper on 12th january 2020 and the order was received on 14th january 2020 and as the requested size was too small and received an m/p size instead of m regular size i had to return it back and put a return request and the return agent called the next day regarding the pickup as the pickup address was of office i told him to come by 3pm as my shift starts then and as said he came n took...

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Address: Embassy heights A block 6th Floor Acer near hostmat hospital Mg road, Magrath road, 560025

Dear team,

Please find the below return order number, i have requested to return back the shipment which i have received on 16th january.

But when i have placed an request to return it back.

There was an pincode given wrongly as per the address was right!
But there is no response and call so far from by service team.

Requesting you to do the need full by eod to be picked...

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I have ordered a nike sweatshirt from myntra. When i received them item it was very dirty and smelly. So i created a return request for the item. And register a complaint against the order in myntra on around 25 dec. They assure me to resolve my concern in 72 hours. Whenever i talk to myntra they have only one answer our team is working on your concer and your problem will be solve in 72 hours and its almost 20 days and i didn't get any update...

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Address: 400089

I made a transaction on myntra using payzapp wallet on 2nd october 2019.
I returned two kurtis worth 429.45 and 410.54 for which the refund was processed from myntra. However i didnt receive the refund, so i contacted the myntra team. They sent me an email where it says my refund has been successfully processed but i still did not get the money in my wallet. So i contacted the payzapp team, they said that they havent received any order...

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Address: SION EAST MUMBAI, 400022

Order no[protected]-8798901 - myntra online

I have purchased one trolley bag delsey unisex blue soft.
Bag was not as displayed on web site accordinlgy i placed request on the same when it was delivered to i. E 29/12/2019 but despite my repeated telephone calls and repeated email company not arranged for pick up of the bag and processing my refund as and when i call for update i alway told we are working on but no...

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Address: Kollam, Kerala, 691012

I have ordered a headset from mantra on the jan 1, 2020. The product was delivered on the 12th of jan.
The packaging was all smudged and damaged to a very great extent.
Now coming to the product. The product packaging was torn and the i could not find any sealing to the product.
To make matters even more pathetic, the original cover was tampered and using cellotape the original packaging of the product was stuck onto.br...

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