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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

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transfer myntra credit amount to my bank account

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Received damaged product, company not providing exchange or refund.

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Myntra.com reviews & complaints page 244

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I have ordered an evening gown with order id 112940653946221364503 with small size worth rupees 29490. Received on 7th jan with medium size and no tags on dress. I raised a returned request on the same day to return it as it was too large for me to wear. Mytra pickup boy denied to pick it up as it has no tags on it and he entered wrong comments that i have used the dress in his system. When i complained myntra that this is their fault that...

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Address: 1402-10 the close North nirvana country South City 2 sector 50, Gurgaon, Haryana, 122018

I had ordered h&m sweater from myntra, however i got a wrong product and i had called customer care which asked me to mail photo, bill to the [protected]@myntra.com on 4th jan 2020. I got a mail stating that i will reverted in 48 hours then another mail stating another 48 hours are needed. Now there is reply and then i got sms stating my return is on hold since the quality check is not approved. The pickup is still pending since the person refuse...

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Hi i have not received my refund. I received refund initiation mail from myntra & refund timeline has been passed & i have not got refund of montecarlo sweatshirt. Kindly take necessary action against myntra & refund my rs. 1440.00. The required timeline for refund has been passed. For proof i am attaching photos. I received mail from myntra on 4th jan 2020 but the timeline of 10 days have been passed still not get refund....

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Address: 400080

I purchased boat headphone from myntra.com on 22dec. Headphone stopped working after 4 months, for warranty claim, i called customer care around 20 to 30 times but each time they played bluff by saying we have sent an invoice to your mail-id but non of time i got. As per my understanding myntra sells old products on their platform because of that for warranty claim products they are not sharing the invoice to customers....

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Address: 122002

I have ordered a trouser from Myntra.com, I received it before the scheduled delivery (which is good thing). The trouser didn't fit me, so I thought to place a replace order. I login the app and went to orders, it was showing 'Myntra Insider' points near to 'Return/Replace' option, by mistake I clicked on it, suddenly I saw a popup message :- "You cannot place a return/replace order, as you have claimed your...

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Address: Chitralekha Nagar, By Lane-7, Ushanagar, Sonitpur, Assam, 784001

I always trusted myntra but all my trust is mixed into dust with today's shipment that i received. I ordered a jack and jones sweatshirt and was pretty excited about it but when i opened the package it smelled of strong perfume and i was shocked because a new thing should smell and not of perfume, the armpits were smelling of sweat and the price tags were found not attached to the product. I was shocked because i never expected myntra to...

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Address: 160 gopal nagar court road, Mainpuri, Uttar Pradesh, 205001

Today i placed an order from mantra for 2 pair of bra, a pack of three bra and a pack of panty. I have paid the money online and even for a message from pnb about the transaction but i have not received any confirmation message from myntra. When i thought of tracking the order, even their nothing was shown. So i have given a complain to them online pls solve my problem as soon as possible...

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Address: Myntra, New Delhi, Delhi

I purchased a shoe which is manufactured by bond street red tape in the month of march or april, 2019, the said shoe quality is very bad and got teared from the top. The said shoe was not weared by me for a month... I have grave apprehension the said shoe is duplicate or counterfiet...
Kindly repair or change my shoe or refund my money back to me....

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I had an amount of 263 rupees in my myntra credit and used it today during my other order... During placing the order it was correctly reduced... But after placing the order while checking in the order details... The myntra credit of 262 is added to main bill... Of total.. Why is the myntra credit points added instead of subtraction.. Please clarify it soon.....

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Sir
The refund initiated by u is still not credited to my myntra credit.
When contact to u is also not helpful sometime ur server not work or
Ur executive unable to provide the satisfactory answer for delay in
Refund. Kindly arrange to sort out the problem as soon as possible &
Refund my money.
Refund id - [protected]
Ref no. :- [protected]
Which is initiated on 10 jan 2020 & refund...

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Address: 400053

I had returned a product called "arise shorts".
I returned for the reason because i do not use that material as it is woollen, and the website mentioned cotton.
Their pick up person did not update their system for the return and someone else again came for the pick up the next day.
Their executive said quality check has failed and they will return the product and i will have to re-return the product.
Later they...

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Address: New Delhi, Delhi

I ordered a blue jacket from mantra app, which i received on 12.01.2020 evening. When i opened the packet, the colour of the jacket was not as per the picture shown in the app. It was faded. So, i requested for return of the product on 12.01.2020 itself through app. However, the pick up boy when came to take return said that it did not pass the quality check. He took the product with him but did not initiated refund citing reason as quality...

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Address: Apurva plaza, Pune, Maharashtra, 411051

Pathetic experience. I have waited for return 15 days then this agent came after 15 days and did quality check as below:
1. Checked product which is in good state
2. Checked receipts which are available in box
Then after 9 hours receiving mail stated my return put in hold as other quality check people felt that it's used.
Excuse me, i mean m returning that product as it looks like faded and color and texture of...

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Address: Tirupur, Tamil Nadu, 641602

Website: Www.myntra.com

I recently bought combo shirt from myntra online shopping. I ordered on 8.1.2020 and it's delivered on 11.1.2020 with wrong item. So i created return and requested for refund on that same day. On the next day, i have received the message that the product is out for pick up, so the delivery agent from ekart logistics came to pick up the product, but he is refused to pick up the product and he's saying that the product is mismatching with image...

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Address: 847302

I bought a Juga by Myntra's applislation, whose delivery was on October 7, 2019, as Redtap Snikker, this shoe has spoiled, which I had done on January 6 and told me that your And I'm calling for it repeatedly, and Myntra's Costomer Care repeatedly speaks that you do 24 hours to do so, 120 hours have passed as a Senior Superivisior of Myntra.And I am repeatedly told that I will arrange the callback for you, but I do not get any call from myntra,...

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Address: 560035

I had ordered items in bulk. And returned few of them. But bymistake I forgot to create return request for one item which I had already returned.
Then I called the customer care and informed them the same.
But warehouse guys denying it. They have probably misplaced it somewhere or knowingly not telling.
I have never faced this type of inconvenience with myntra.
Atleast return me the product or else refund my...

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Address: New Delhi, Delhi, 110046

I contacted them many a time but they give me some fake reference number and told me to contact bank but when i approached to the bank they said no amount came from myntra. Further i contacted myntra they are just giving me fake reference number.
I even send them mail with my bank statement as a attachment. But there is no response coming from them.
They are just frustating me by saying to contact bank and gpay.
I did...

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Address: AKR Tech Park B Block, Krishna Reddy Industrial Area, 7th Mile, Kudulu Gate, Bangalore - 560068, Bangalore, Karnataka, 560100

Hi, i ordered a shoe on 9th jan 2020 for rs 625 (Kook n keech
Men white printed sneakers) which i cancelled within couple of hours as i changed my mind to buy something different. The order was not even shipped.
As mantra endorses to use mantra credit as the refund is faster but in my case i can see that i have not got any refund yet till date. My actual balance should be rs 1000 but it stands still at rs 375. I have been following...

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I bought one moda rapido tshirt online from myntra in which product was missing from my package and myntra is not accepting my complain neither refunding my money back. Dont buy from them anything they dont send your product and will take your money and will not refund also even if complain. Even they hung customers call if they are registering complain for same.
Worst brand myntra dont buy from it. Worst brand moda rapido....

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Address: Karnataka, 560035

I had ordered a kook and keech sweatshirt from myntra. Order no:[protected]-6082901 and returned it cz it looked like a used one and there are black spots on the white print.
But they rejected my product return request saying fails quality check.

I have been a very genuine and loyal customer of myntra since more than 6 yrs.
But they are playing with the customers.

I dont want to keep that...

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