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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 312

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A
Arihant Jha
from Mumbai, Maharashtra
May 12, 2019
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empty package received

Address: India, 700156
Website: Myntra.com

Ordered a product from myntra,
Upon receiving it found it to be empty.
Followed the protocol, directly called up their customer service.
They apologized for the inconvenience and said that they'd do something about it in a while.
Next, i get a mail from myntra stating that they can't do anything about it as from their end the package was delivered.
The mode of payment for the product was online....
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S
Saif Salam
May 12, 2019
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missing product fossil smartwatch

Address: 683565

Reference number in[protected] [incident: in[protected]]
Sir

Muhammed al saif i buy 2 products from your minthra online shopee i get delivery on 30/4/2019
. I get only the benton shoe the other product is fosil watch and the watch and charger is missing i get only the box and one owners manual book only.
And the edge of the box is craked.. As per this mail i wait for 4/5/2019 but i didn't...
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A
abhirmali
from Hyderabad, Telangana
May 12, 2019
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product picked up but refund not received

Address: Mumbai City, Maharashtra, 400018

Hi team,

I have returned product on 25 march from my myntra account and confirmed by delivery agent.

I have tried to reaching out to customer care multiple in last 45 days but there was no response. My request put on hold abd after 45 days, i received response stating that porduct not received.

I have raised complaint against myntra in local police station.. And waiting for respose....
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S
Shruti 1995
from Mumbai, Maharashtra
May 12, 2019
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issue with refund

Address: Gurgaon, Haryana, 122001

The delivery guy Nirmal -.[protected] took the product and failed quality check and never returned the product. The myntra customer care executives Aditya, Nishant, anchal, Rohan kamle, and utkarsh are also not helping me to get my refund or the product back. Pathetic customer service myntra and pathetic products as well... Shame on u.. I've been waiting for the refund from past 2-3 weeks now . Stupid people....
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K
kuldeep160
from Mumbai, Maharashtra
May 12, 2019
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credentials changed for my myntra account

Address: B 601 sankalp society goregaon east, Mumbai City, Maharashtra, 400063
Website: Myntra app

I have not ordered the shipment but when i chkd my account someone has ordered shipment from my account and amount in my credit balance got debited. The amount is 708 and it is showing that shipment is delivered to valsad. Also in my account some other address and mobile number is added. This complaint relates to myntra.com.

Neelima verma
[protected]@gmail.com
[protected]
Order number 110883266476665448101...
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S
Saloniiii
from Mumbai, Maharashtra
May 11, 2019
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my order is not being placed on myntra

Its been more than one week that my order is not being placed on. Myntra evertime i try they say to reload it and try again and again i m facing this problem since one week i'm not being able to order anything as my order is not being placed. I urgently need to order bt again and again its telling me to reload due. To which i'm facing a lot of problem...
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I
iamsidk
from Mumbai, Maharashtra
May 11, 2019
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payment refund

I was placing an order and something happened my order wasn't placed yet my payment of 1088 got debited with txn id of 105633, and myntra is saying that they haven't received the payment even though my bank gave me the transaction id and said that the payment was made. I reached out to them and after 5 long days of wait they finally responded in a really unsatisfying manner, they simply wrote we haven't received the payment kindly contact...
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A
Aakash Lodhi
from Mumbai, Maharashtra
May 11, 2019
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money is not credited, not visible in the bank account.

Address: Bengaluru, 464001

When i call myntra customer care they say the problem is of the bank and they have initiated the refund already although there is no history of credited money. When i call the bank they advise me to question the myntra customer care service and that they haven’t received any amount of the same. The myntra provided me rrn no. Which they say i have to refer it to the bank, on calling the bank they ask me to refer the rrn no. From the myntra...
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Prakreety R
from Mumbai, Maharashtra
May 11, 2019
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showing refund initiated but not credited in account

Address: Panchmahal, Gujarat, 382721

I had returned two of my order on 29th of april but i didn't get the refund till date. When i called their customer care they told me that refund has been initiated and had given me some reference number and told me to contact the bank but bank also couldn't trace that number instead saying it can't be done. As it is very hard to follow up with bank every time, so what should i do to get my refund....
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Labeeb Akhter
from Mumbai, Maharashtra
May 10, 2019
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regarding returning of the product that doesn't suit the purpose

Address: Bangalore, Karnataka, 800014

Hello,
I had bought a Puma cap from Myntra through its app but the cap isn't suited for use in the scorching sun as it is made of mesh. Talked to customer care executive but denied to take the product back as said that the product was used. The product was tried for the purpose of checking the condition and its suitability and the product is in mint condition. The behaviour of the company is highly unprofessional and uncalled for....
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S
suman_36
from Kolkata, West Bengal
May 10, 2019
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unprofessional delivery boy and delay in delivery of items

Address: Sarathi Apartment, Flat 2B, 2nd floor, Shibrampur Road, Sarkarpool, Kolkata, Kolkata, West Bengal, 700143

I had ordered few items on myntra.com vide online using app on mobile. However the said order bearing no:[protected]-5759903 has not been delivered on the stipulated date as intimated through sms beforehand (On 09.05.19) and while contacting the service agent (Contact number: [protected]) no professional response was given and instead made lame excuses for delaying. Till date i have not received the items ordered from myntra....
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A
apurva_anand
from Lucknow, Uttar Pradesh
May 10, 2019
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received half product

Address: Lucknow, Uttar Pradesh, 227105

I have ordered a kurta set from myntra and got only kurta, duppata is missing from the package and on the same day they delivered me the order, i have filed exchange for it, mentioning in the comment section that duppata is missing. Now when the delivery person came for the exchange, he denied to replace the product and asked to check with myntra customer care. I have called them and now they are denying to take the complaint as i haven't...
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A
Ajijul143
from Kolkata, West Bengal
May 10, 2019
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this fraud company harassing customer for refund

Address: Karnataka
Website: Www.myntra.com

I ordered my joggers last 14 days ago..

My email [protected]@gmail. Con
But they sent me used tshirt..
I called them n raised return complaint... They replied me for pickup at mail id...
I picked up defective product..
But they started drama n continueous 40 almost mail coming in my inbox n saying sometimes, cancel ur item, cancel pick up, failed, decline return etc..
I raise again complaint n they...
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P
Poojadis345
from Mumbai, Maharashtra
May 10, 2019
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return requested but not picked up since 15 days

Address: D/O rajender singh, 829/35, Janta colony near rohilla high school rohtak, Rohtak, Haryana, 124001

Team myntra have updated wrong return on their site. They have updated return of size 39 of corsica bellerina which is still with me i have returned size 38. Return of 39 is also requested but they are not picking up my return its been 15 days now. Order no. Is[protected]-9499603. I am complaining for it on customer care on daily basis but they give me a fixed answer that wait for 24 hours. I have been waiting since last 15 days. But...
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Tejaswini Kalyan
from Chennai, Tamil Nadu
May 9, 2019
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undelivered dress claims to be delivered.

Address: Ramasamy salai, kk nagar, Chennai, Tamil Nadu, 600078

Hi. I have ordered 9 dresses on myntra, where i received 4 dresses and i returned 2 dresses again. I received refund for only one dress and still haven't received the refund for another one. Other 5 dresses wasn't delivered. But in myntra app the order status is shown as delivered. I have also paid online. I always order dress from myntra and this is the first time i'm facing such bad experience. There is no option to report about this in...
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S
Swathi chini
May 9, 2019
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regarding my order number 1108625-7568977-3197003

Address: 3-7-638/1 vavilalapally, Karimnagar, Andhra Pradesh, 505001

Hi team,

My name is swathi ([protected]@gmail.com)

I have placed my order on 1st may (Lavie sling bag), it was showed like 8 th is the delivery date, but now it is showing as “lost”.

There is no information about the refund. If the product unable to deliver please cancel the order and refund to the same account.

Thank you.
Swathi. A...
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D
DineshKumarVerma
from Delhi, Delhi
May 9, 2019
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decline refund for missing item

Address: SECTOR 86 GURGAON, 122004

Dear sir,

I am writing to you because online company www.myntra.com refused to refund my money. I knew about you and you may help me.

I had purchased three t-shirts from www.myntra.com and package had only two t-shirts which looks used therefore i had return two t-shirts and informed to myntra that i am missing one t-shirt on the same day of delivery 8th april 2019.

After several follow-up, myntra...
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K
Ketan V. Shah
from Mumbai, Maharashtra
May 9, 2019
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myntra cheating clients

Address: 2-6, Shanti Bldg, Pedder Road, Mumbai City, Maharashtra, 400026

I have purcased a sweat shirt from myntra last week, it has 30 days return policy when i called them to return i was told that i have redeemed their point and i can no longer return the product. On further details i have found that mytra is playing the mischief of auto redeeming the point without authorization or consultation with clients. The points are redeemed to ensure that there they are no longer eligible to return the product which...
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P
priyanka devadiya
from Delhi, Delhi
May 9, 2019
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my account blocked without any reason

Myntra blocked my account witout any reason. I havr 10000 rs myntra credit. And i put request of returning 3 products, they cancelled and blocked my account. This is fraud. I want my account back [protected]@yahoo.com. And they also blocked my linked account priyanka. [protected]@yahoo.com. So many times i called custumor care but they r not able to tell anything. Plz help...
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V
vinaysardana89
from Meerut, Uttar Pradesh
May 8, 2019
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myntra credit used

I have an account on myntra.com linked with my id
Sardana. [protected]@gmail.com and i have 1123 rs in my account as myntra credit
Someone uses this credit and order a shirt on myntra and the same got delivered in kolkata without my knowledge dont know how.
While ordering they change my mobile number and myntra didnt even verify that
Niw when i checked my account i am surprised that all my myntra credits got used.br...
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