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Last updated Oct 26, 2024
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alokrojha
from Mumbai, Maharashtra
May 22, 2019
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product delivered, but myntra is claiming it was delivered (no refund received)

Address: 3rd Floor, A Block, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore – 560068, Bangalore, Karnataka, 560068

This is regarding my below order :

Viari men black torino leather backpack
Placed on: 12 may 2019
Order no:[protected]-9021001 (Paid using credit card)
Incident: in[protected]

Pfa attached screenshots (It has the sms & the email conversation)

Note:

As per myntra the order has been delivered successfully. But i haven't received any package. I was...
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Gayathri80
from Mumbai, Maharashtra
May 22, 2019
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amount paid to myntra not refunded

I had purchased 2 earrings (Mia by tanishq) from myntra. One pair was inr 25490 and the other earring cost was inr 28, 930/-respectively. There was a return policy given by myntra. As soon i received the products, i raised a return request since i didn't like the both the products. Its been almost a month now and have been continuously calling up myntra to pick up the products and return my amount paid to them. I have been continuously calling...
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sandipanarnab
from Chennai, Tamil Nadu
May 22, 2019
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sent wrong product and now not picking up the product even 7 days after their approval

Address: 400615

I had ordered a black leather shoe from myntra (Lc2159 black) on 6th may, 2019 (Order no:[protected]-6171403). The shoe that was delivered to me was a wrong product and instead of lc2159 black they sent me something else lc 2335 tan. I had immediately launched a return request on 13th and it got approved and was scheduled for a pick up on 14th. But on 14th when the pick up boy came he denied to pick it up saying the product is different,...
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shkhar5
from Gurgaon, Haryana
May 22, 2019
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product missing inside the package which myntra denied

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I placed an order on myntra app of samsung unisex pink active wireless earphone on 17 may 2019 and for which i made the payment of 3126 by my credit card. The package got delivered next day on 18th may 2019, but when i opened it i was shocked to see that the product was missing inside, i received an empty box of earphones. I directly made a call to myntra support and informed them about the incident within 10 minutes, i got their revert on...
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ajitesh meena
from Delhi, Delhi
May 21, 2019
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delivery of different item instead of puma sandals

I ordered a pair of Puma man navy stance sport sandals for ₹1946 on dated 24 april 2019. Order no. is[protected]-3558303. Bar code no.[protected].
But I got the cheaper product of some other company. I tried to return the product the delivery man considered it as product mismatch. Further I tried to send Bar code on myntra's mail-id but it couldn't be delivered due to recipients mail inbox full.
Kindly return my money....
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Ca Ramavtar Radheyshyam Dalmia
from Surat, Gujarat
May 21, 2019
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my account suspended without my information, my balance huge lying there

Since yesterday we were trying to login in our account but it failed. We made complaint. They told us to update app and try forgot password. By that time my cart was showing with my myntra insider elite member account. But thereafter suddenly we got email of my account suspended. We immediately contacted customers care, maahima was speaking, she told she don't have any information. I asked her to talk to senior management. First she told...
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nadiya qayyum
from Delhi, Delhi
May 21, 2019
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customer complaint for myntra order #1106761-5309948-3925103

Address: 559-A new Ashoka garden bhopal, 462023

This is with reference to my order #[protected]-3925103. I had ordered a three-piece suit (Waist coat, blazer and trousers) from myntra.com worth rs. 8064 on 10th april, 2019. The suit was not a good fit, so i opted for exchange and replacement for a larger size. The delivery man took the order and gave the exchange at the same time. However, when we checked the replacement, we found out that it was incomplete. It only had the blazer...
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Sri Robinhood
from Mumbai, Maharashtra
May 21, 2019
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amount is not refunding

Address: H. No. :7-8-33/4,srinagar colony,panagal road,oppossite hanuman Temple,nalgonda district,telangana 508001., Nalgonda, Andhra Pradesh, 508001

I have returned the 3 products (2 t shirts and 1 jeans) that i have bought in myntra.com but i have got only refund for one t shirt. I was in need of money but they didn't gave my refund money for which i have to suffer mental tension. I have bought nearly 10, 000/-rs dresses from myntra.com online shopping yet they troubled me a lot. I kindly request you to take action on the company for the suffer i faced because of them....
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Jassalmili
from Mumbai, Maharashtra
May 21, 2019
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missing attached product

I ordered a dress brand name is westclo, it was a dress with belt.. But yesterday 20/5/19 i received this product without belt, so then after i immediately wrote a return request... And the reason was... (Product received but not attached belt), myntra delivery boy came & told me that this product is not acceptable because... His return option wasn't mentioned in his mobile... When i called customer service they hold my call kept me waiting...
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Lumina Paul
from Pune, Maharashtra
May 21, 2019
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product not delivered.

Address: Bangalore, Karnataka
Website: Myntra

Ordered 2 footwear on 14may 2019. Was to be delivered by 19th may. Customer support says they do not have escalation matrix to escalate. I will have to wait for another 3 days from today to get the product. Cannot refund my money until products are delivered, i must cancel it in app, return the product and wait for 7 working days after return. So basically almost ₹2300 is gone....
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Ashish kumar0278
from Noida, Uttar Pradesh
May 20, 2019
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pickup done but not updated and myntra id is locked

Address: Vivek vihar colony house nbr 1 near goal girls hostel, Patna, Bihar, 801503

The courier boy came to pickup my product and he took the product away with him but in the evening i got the update that ur pickup has not been done .. so i called the courier boy then he told me that we have not updated the pickup because the pickup location is different from delivery location which is totally absurd.. few minutes later i was not able to login and a error message was being displayed on the screen that ur id has been locked...
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cusmondal
from Kolkata, West Bengal
May 20, 2019
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wrong information regarding payment

I had been a regular customer of myntra since 5 years almost. Recently i had ordered a t-shirt on cod. The price was as shown 849- “total”
The package betrays 998/-.
As i received the package, i called the customer care, the first woman dropped the call on my face, subtly a bizzare behaviour, if am not wrong. Then again i requested a call back, that lady told me about the shipping charges, she was polite though.
But...
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R
rasnam
from Delhi, Delhi
May 20, 2019
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requesting for early delivery

Address: Department of chemical sciences, Tezpur University, 784028

The order id[protected]-6320901 contaning one libas green & yellow embroidered empire a-line kurti and one shree black solid tunic has delivery date 22nd may 2019.

The order id[protected]-9380301 for one tulsattva
Women off-white wide leg solid palazzos and one ruhaans
Navy blue striped tunic has delivery date 24th may 2019.

Since i will be out of town from 22nd may, kindly deliver the...
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Anshul lohchab
from Mumbai, Maharashtra
May 20, 2019
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refund payment have not received yet

It’s been more than 10 days but my refund payment is not reflecting in my bank account and i have contacted to my bank account too. But my refund payment is not there.
My name is anshul
And i ordered two items
One is roadster top
Another one is roadster jeans
Both are returned and pick up date was on 10 may 2019
Still it’s been 10 days
Refund payment is not reflecting in my account....
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Jaspreet2504
from Delhi, Delhi
May 20, 2019
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refund issue with myntra and their lethargic attitude

Address: 110016

I had placed an order magenta alba capri but instead i received the same in red colour against order id[protected]-2385301. Upon receipt of the same i had placed a return request on the grounds that wrong product has been delivered.

The return order was picked up by the courier guy after checking of the product and bar code and the same was informed to him also that i have ordered red magenta colour but the same was delivered...
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Tanmay MANI TIWARI
from Rajkot, Gujarat
May 20, 2019
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need 2 day early delivery

Respected sir/mam,
I am moving to canada and having my flight on 24th of may 2019
But i have ordered the product and it's showing something around 26 may 2019.
If possible can you please courier the parcel asap, any extra charges will be paid by us. If done it will be damn awesome taking out the products with us one last time.
So please kindly help me out.
Any extra fast delivery charges will be paid by...
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ankita barua
from Kolkata, West Bengal
May 20, 2019
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refund not yet credited

Address: B42 GARIA PARK, Kolkata, West Bengal, 700084

Hi, i placed a return request and the product was picked up on 17th may. Return item for mytri women red embroidered straight kurta (Return no. : [protected]).
It's beyond 3 days now and i have not yet received the refund. According to your refund policy the money takes just a day to get credited in the myntra account, however the same is yet not reflecting. I also raised this concern to your myntra executive who promised me quick actions...
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Priya.kaushik
from Mumbai, Maharashtra
May 19, 2019
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generating coupon for flipkart from myntra insider points

Address: H.no-6,sec-14, 132001

Hi team
I am Priya Kaushik. I have generated a Flipkart coupon against insider points .it wouldn’t receive on my email. I raised a complaint on 16 may against this problem they give timeline 18 th may but still I didn’t receive it. Still they are asking for next 24 hours. I am waiting for last 3 day to order a product from Flipkart it’s humiliated.Please do it on priority.
Thanks n regards
Priya Kaushik...
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Mehtaz Begum
from Hyderabad, Telangana
May 19, 2019
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delivery executive behavior for return

Address: 13-6-431/E/143/3, second floor, Moghal nagar,Gudimalkapur, Hyderabad, Andhra Pradesh, 500028

I have placed a return request from myntra and I have received a message from myntra as below:

Hi, we were unable to pick up your item SCORPIUS Women Navy Blue Printed Maxi Top (Return No. : [protected]) on 19 May 2019 between 09:00 AM - 07:00 PM since you requested for a reschedule. We will come again and pick up. Click to give feedback: http://mynt.to/y5d895840am

This is not true I have placed return request...
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Asm99
from Mumbai, Maharashtra
May 18, 2019
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sangria women beige chanderi textured straight knee-length kurta/damaged product received

Address: Kolkata, West Bengal, 700035

I've ordered a kurta on myntra (Order no.[protected]-4923001) and it was delivered on time, but i have found a tear at the back side bottom as you can see in the picture attached. The product is unused and unwashed and i have the tags intact, but l have thrown the package in which it got delivered. So, after placing an exchange request (Order no.[protected]-2761203), the product was not exchanged. I have called their consumer support...
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