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Myntra.com Complaints & Reviews

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Last updated Sep 19, 2024
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Myntra.com reviews & complaints page 308

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M
Mohammad Arif Arshil
from Mumbai, Maharashtra
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amounts debited but product was not available/fraud with consumer

Address:Myntra, Varanasi, Uttar Pradesh, 221002

I make an order of one pair of shoes and i make payment too and myntra confirmed my order through sms and email but now this fraud showing that your order is cancelled due to out of stock,
This is proper thagi
And when i ask for my money back then they told ki within 11 june, i'll get my money. This shows that how they treat their costomer
Disgusting, disappointment and this is not myntra this is fraud ka mantra!!...
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N
Navneet Babool
from Amloh, Punjab
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product undeliverable

Address:143001

My exchange product was undelivered multiple times without even contacting me a single time. From past three days i am waiting and there is no response. Even i called but my call was not picked. I am
A regular customer and if you will behave like this i will never ever use myntra jusylt because of its bad service. Kindly do something about it as soon as possible. I need the product at the earliest....
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A
Ameen Nazar
from Mumbai, Maharashtra
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item not delivered but got a message says it's delivered

I ordered a navy blue jeans on 27th may 2019. On 30th may i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I called mantra customer care and he says he raised a complaint and i only get notified in 8th june and i wanted the product before 5th june. I want refund because i ordered the item for a function and it is over now. So i want refund. Please help me with this....
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J
jaayyza
from Manjeri, Kerala
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cod payment method unavailable

I've been purshasing by the option cash on delivery but all of a sudden i can't choose cod as my payment method to the pin code 673014. Fix the problem asap. As i've to purchase a product real soon. The thing is i've purchased from myntra last week with the same pin code and i've got the cod option but now it's unavailable as my bank account has some issues you've to make the cod option for this pincode soon....
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A
Anita Malpotra
from Chandigarh, Chandigarh
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cod not working

Address:Pathankot, Punjab

I had purchased so many apparels from myntra with pincode 145001 but now they are telling cod is not serviceable. Pls see to it fast... I want immediate solution for this problem as im a frequent user of this shopping destination... Kindly see to it as soon as possible.. This service has been stopped since 3 days... I don't know why... Customer care numbers are also mot working......
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A
Ajinkya12
from Malegaon, Maharashtra
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fake order placed and myntra credits used. no response from myntra

Address:Pune, Maharashtra, 411008

I noticed that someone has used my myntra account and placed an order (ORDER NO:[protected]-8928903) using Rs.2402/- myntra credits in my account.
Basically someone logged into my account, changed my mobile number & address in profile (for which myntra has no OTP security) then placed order using Myntra Credits, while placing order using credits Myntra sent OTP to new number.

When I asked Myntra Customer Care about...
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V
Vikram05b
from Delhi, Delhi
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fraud, mentally harassment

I have ordered 5 jeans on 22nd may 2019. Till now i didnt get my order.in this 5 jeans 1 is returned back to origin by asking to myntra executive i know it is refused by me but this is not true. Then they said ur address is incorrect but truth is every time i ordered on same address. Then for other 4 jeans i m getting the message out for when i call on mention no of delivery boy i found they are not delivering myntra parcel earlier they supposed...
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M
Mahak Balani
from Mumbai, Maharashtra
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not doing the pickup for return

Address:140 M G1 marvee apartment, Khatiwala tank, Indore, Madhya Pradesh, 452016

From 18th may 2019 i am trying to return the kotty women black jeans which i recieved on 18th may only. But the ekart logistic came after 7 days for pickup and said the bar code no. Is not matching and that the product is mismatch. I tried 20 times for return of the same product complained thrice on myntra customer care, even provided them with the bar code no. But still my pick up is not done.
I am a regualar customer at myntra but...
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R
Rosemol Varghese Pellissery
from Ernakulam, Kerala
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return request is rejecting

Address:Thrissur, Kerala

I have ordered a pinafore dress, but came a top which looks completely different which has a white floral print on it when i tried to return it, (Return number is [protected]) ekart agency is not trying to picking it up, they are saying that the product they need to return is the pinafore dress, they can only return that product, becoz for them it's showing the pinafore dress to return, they are saying that they should have to see only as...
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Namaste.
I ordered 3 pairs of catwalk footwear for myself prices of them being rs 628, rs. 848, rs. 943. On 12/may/2019 bearing order number[protected]-1593901
On 16/may/2019 i received the products.

None of them came with price tags.
Because the fitting is not comfortable i decided to return and immediately raised return request on the same day with in an hours time. I packed all the 3 products...
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C
Cherak F R Marak
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in product shipping and delivery beyond stipulated time and poor customer support.

Hi,

I recently placed an order for one adidas running shoe order no:[protected]-8952303 on the 13th of may 2019, which was shown shipped the very next day via indiapost: normally it takes about 5 to 7 days for orders to get delivered to my place.

Now, the tracking id that they provided was not active for many days, so naturally, out of concern, i reached out to them on many occasions at their number +[protected]...
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M
madonna sofia
from Gurgaon, Haryana
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, need my money back!!!

Address:AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, Bangalore, Karnataka

I am a working women, i have a team to manage, with all these responsibilities myntra is also expecting me to go to a service centre and sit there for hours for a new product bought from them???!!

I ordered a jbl bluetooth headset, and it din connect and the volume button has noice whenever pressed. I immediately raised within a hour of delivery to return the same, but the customer service ppl were so pathetic in their service...
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B
Bimal Singhi
from Mumbai, Maharashtra
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serial code not matching

Address:Myntra Designs Pvt. Ltd. , AKR Tech Park - B Block , Krishna Reddy Industrial Area 7th Mile,Kudlu Gate , Bangalore, 560068

I had an order with order no:[protected]-0221101 from myntra.com and the product was not of good quality so i decided to return it and when delivery boy came he said that the serial code is not matching.
As this is not my fault why should i suffer, and the product is unused, unwashed and with all the tags intact then also i am not able to return the product.
Myntra you should provide the correct serial number so that product...
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S
smitame
from Pune, Maharashtra
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I am complaining against cash/card on delivery option

Address:AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, Bangalore, Karnataka, 560068

If myntra can not provide enough card machines to theirs delivery employees then they should not add this option of cash/card on delivery. This simply means that regarding delivery person is having card machine with him and so we customers can pay by card on delivery. This above option doesn't mean tha "if that regarding delivery person has card machine then and only then you can pay by card on delivery." this idiotic explanation has given...
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H
Hema Seeram
from Hyderabad, Telangana
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mental harassment from myntra

Address:Visakhapatnam, Andhra Pradesh, 530046

Being a pregnant i have to be calm and healthy but myntra gives me mental harassment. I ordered a product to gift someone at the starting of the month but the delivery delayed 20days. I used to keep following up everyday. And finally i received a not good product so i placed a return request. The request was accepted on the same day. But no action taken against it from 9 days. Everyday i keep receiving message like pickup is gonna happen...
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S
ShrabaniMondal01
from Kolkata, West Bengal
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regarding undelivered item!

Address:Deb Villa, Flat 4A, 51/7 Dumdum Road kolkata, Kolkata, West Bengal, 700074

I have ordered a t-shirt on 12th of may2019. It was supposed to be delivered on 17th of may 2019 and i also received a message for the same. I was not at home for few days. However when i came back and i cross checked with my family members, they didn’t receive the same. I also called customer service center but they failed to give information regarding this as 12days has already been passed. They also could not tell the receiver’s name....
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P
Prasavit
from Charkhi Dadri, Haryana
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1110128-5295690-3407701

Recieved a wrong product, raised the complaint immediately, at starting they asked for a 72 hrs deadline, then again for 24hrs, then again for 24hrs, and when the solution arrives, we regret to inform you that your request has been declined as the product was shipped from our end post stringent quality check. Hence, we will not be able to accept return exchange and the decision stands final.
Totally worst i requested evidences from...
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V
Vaibhav Jain -
from Bengaluru, Karnataka
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faulty product received and company not able to solve the issue

Address:Bangalore, Karnataka, 560066

Hi,
I ordered a black formal shoes from myntra around 3 weeks back and the product got damaged within 3 days o[censored]sing. When i called customer care regarding this, they told me that i will get some solution in 72 hrs. I waited and called them back and since then they are telling they need 24 more hours every day. I have been calling myntra since 2 weeks now on daily basis and they are telling same thing agian n again that they need...
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A
arpita munshi
from Shahpur, Gujarat
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maybelline product received in damaged form

Address:Surat, Surat, Gujarat, 395002
Website:Myntra.com

I have order one maybeline product which is come in a completely damage way.. I try to return the product however it is showing non refundable.. It seems very old product customer care complain is also submitted.. I am attaching photos of the same.. How one can use products which is completely damage or not usable. Not happy with product at all.. I want refund of the same...
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J
Juna Gurung
from Mumbai, Maharashtra
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didn't get my refund back 2 weeks

It's almost 2 weeks and still I haven't got my refund back I ordered 2 bags and key chain and paid online but afterwards I cancelled 2 items but ordered only 1 item (bagpack) yes my money got deducted .. I asked customers care services they told my money will be refunded by 22 may 19.. still didn't got my refund I emailed them 5-9 times but as usual silence no reply and after that my contact us was showing an internal error... don't know...
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