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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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807

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

Most useful Myntra.com reviews

suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

Featured Myntra.com consumer stories

Received damaged product, company not providing exchange or refund.

Product return but refund is not initiated

The prices before order was confirmed were different from when delivered

Myntra.com reviews & complaints page 308

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My myntra account is blocked. I contacted customer service and it is of no use. Treating customer in this bad way is not acceptable. I have thousand rupees. Myntra credit in it and i don't know the reason why it's blocked. I need my money back. My money is no joke. I need my myntra account back possibly if not at least my money back. Myntra has become worst ever... If i don't get my money back i will move to consumer court...

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Address: Bangalore, Karnataka

I ordered a pair of slippers on 27th of may 2019 and i was to get the delivery by the 2nd of june 2019 but they did not deliver the product and said that the item is lost somewhere and they had cancelled the order on their own and now the product which i wanted is out of stock and they did give me a goodwill coupon compensating their mistake but there is a twist, the goodwill coupon which they offered me does not work, it's just a scam so...

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I have ordered 3 items in myntra.com with order no order no:[protected]-792130. One item with tracking no ml[protected] should be delivered on june 1 but its still not traceable. One order with tracking no ml[protected] showed delivery date 2 june while ordering but now its showing 4 june. One more item with tracking no ml[protected] should be delivered on 3 june but not traceable. One product also didn't get delivered in the mentioned...

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Address: Myntra, Varanasi, Uttar Pradesh, 221002

I make an order of one pair of shoes and i make payment too and myntra confirmed my order through sms and email but now this fraud showing that your order is cancelled due to out of stock,
This is proper thagi
And when i ask for my money back then they told ki within 11 june, i'll get my money. This shows that how they treat their costomer
Disgusting, disappointment and this is not myntra this is fraud ka mantra!!...

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Address: 143001

My exchange product was undelivered multiple times without even contacting me a single time. From past three days i am waiting and there is no response. Even i called but my call was not picked. I am
A regular customer and if you will behave like this i will never ever use myntra jusylt because of its bad service. Kindly do something about it as soon as possible. I need the product at the earliest....

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I ordered a navy blue jeans on 27th may 2019. On 30th may i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I called mantra customer care and he says he raised a complaint and i only get notified in 8th june and i wanted the product before 5th june. I want refund because i ordered the item for a function and it is over now. So i want refund. Please help me with this....

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I've been purshasing by the option cash on delivery but all of a sudden i can't choose cod as my payment method to the pin code 673014. Fix the problem asap. As i've to purchase a product real soon. The thing is i've purchased from myntra last week with the same pin code and i've got the cod option but now it's unavailable as my bank account has some issues you've to make the cod option for this pincode soon....

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Address: Pathankot, Punjab

I had purchased so many apparels from myntra with pincode 145001 but now they are telling cod is not serviceable. Pls see to it fast... I want immediate solution for this problem as im a frequent user of this shopping destination... Kindly see to it as soon as possible.. This service has been stopped since 3 days... I don't know why... Customer care numbers are also mot working......

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Address: Pune, Maharashtra, 411008

I noticed that someone has used my myntra account and placed an order (ORDER NO:[protected]-8928903) using Rs.2402/- myntra credits in my account.
Basically someone logged into my account, changed my mobile number & address in profile (for which myntra has no OTP security) then placed order using Myntra Credits, while placing order using credits Myntra sent OTP to new number.

When I asked Myntra Customer Care about...

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I have ordered 5 jeans on 22nd may 2019. Till now i didnt get my order.in this 5 jeans 1 is returned back to origin by asking to myntra executive i know it is refused by me but this is not true. Then they said ur address is incorrect but truth is every time i ordered on same address. Then for other 4 jeans i m getting the message out for when i call on mention no of delivery boy i found they are not delivering myntra parcel earlier they supposed...

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Address: 140 M G1 marvee apartment, Khatiwala tank, Indore, Madhya Pradesh, 452016

From 18th may 2019 i am trying to return the kotty women black jeans which i recieved on 18th may only. But the ekart logistic came after 7 days for pickup and said the bar code no. Is not matching and that the product is mismatch. I tried 20 times for return of the same product complained thrice on myntra customer care, even provided them with the bar code no. But still my pick up is not done.
I am a regualar customer at myntra but...

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Address: Thrissur, Kerala

I have ordered a pinafore dress, but came a top which looks completely different which has a white floral print on it when i tried to return it, (Return number is [protected]) ekart agency is not trying to picking it up, they are saying that the product they need to return is the pinafore dress, they can only return that product, becoz for them it's showing the pinafore dress to return, they are saying that they should have to see only as...

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Namaste.
I ordered 3 pairs of catwalk footwear for myself prices of them being rs 628, rs. 848, rs. 943. On 12/may/2019 bearing order number[protected]-1593901
On 16/may/2019 i received the products.

None of them came with price tags.
Because the fitting is not comfortable i decided to return and immediately raised return request on the same day with in an hours time. I packed all the 3 products...

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Hi,

I recently placed an order for one adidas running shoe order no:[protected]-8952303 on the 13th of may 2019, which was shown shipped the very next day via indiapost: normally it takes about 5 to 7 days for orders to get delivered to my place.

Now, the tracking id that they provided was not active for many days, so naturally, out of concern, i reached out to them on many occasions at their number +[protected]...

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Address: AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, Bangalore, Karnataka

I am a working women, i have a team to manage, with all these responsibilities myntra is also expecting me to go to a service centre and sit there for hours for a new product bought from them???!!

I ordered a jbl bluetooth headset, and it din connect and the volume button has noice whenever pressed. I immediately raised within a hour of delivery to return the same, but the customer service ppl were so pathetic in their service...

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Address: Myntra Designs Pvt. Ltd. , AKR Tech Park - B Block , Krishna Reddy Industrial Area 7th Mile,Kudlu Gate , Bangalore, 560068

I had an order with order no:[protected]-0221101 from myntra.com and the product was not of good quality so i decided to return it and when delivery boy came he said that the serial code is not matching.
As this is not my fault why should i suffer, and the product is unused, unwashed and with all the tags intact then also i am not able to return the product.
Myntra you should provide the correct serial number so that product...

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Address: AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068, Bangalore, Karnataka, 560068

If myntra can not provide enough card machines to theirs delivery employees then they should not add this option of cash/card on delivery. This simply means that regarding delivery person is having card machine with him and so we customers can pay by card on delivery. This above option doesn't mean tha "if that regarding delivery person has card machine then and only then you can pay by card on delivery." this idiotic explanation has given...

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Address: Visakhapatnam, Andhra Pradesh, 530046

Being a pregnant i have to be calm and healthy but myntra gives me mental harassment. I ordered a product to gift someone at the starting of the month but the delivery delayed 20days. I used to keep following up everyday. And finally i received a not good product so i placed a return request. The request was accepted on the same day. But no action taken against it from 9 days. Everyday i keep receiving message like pickup is gonna happen...

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Address: Deb Villa, Flat 4A, 51/7 Dumdum Road kolkata, Kolkata, West Bengal, 700074

I have ordered a t-shirt on 12th of may2019. It was supposed to be delivered on 17th of may 2019 and i also received a message for the same. I was not at home for few days. However when i came back and i cross checked with my family members, they didn’t receive the same. I also called customer service center but they failed to give information regarding this as 12days has already been passed. They also could not tell the receiver’s name....

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Recieved a wrong product, raised the complaint immediately, at starting they asked for a 72 hrs deadline, then again for 24hrs, then again for 24hrs, and when the solution arrives, we regret to inform you that your request has been declined as the product was shipped from our end post stringent quality check. Hence, we will not be able to accept return exchange and the decision stands final.
Totally worst i requested evidences from...

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