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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 309

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V
Vaibhav Jain -
from Bengaluru, Karnataka
May 28, 2019
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faulty product received and company not able to solve the issue

Address: Bangalore, Karnataka, 560066

Hi,
I ordered a black formal shoes from myntra around 3 weeks back and the product got damaged within 3 days o[censored]sing. When i called customer care regarding this, they told me that i will get some solution in 72 hrs. I waited and called them back and since then they are telling they need 24 more hours every day. I have been calling myntra since 2 weeks now on daily basis and they are telling same thing agian n again that they need...
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A
arpita munshi
from Shahpur, Gujarat
May 28, 2019
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maybelline product received in damaged form

Address: Surat, Surat, Gujarat, 395002
Website: Myntra.com

I have order one maybeline product which is come in a completely damage way.. I try to return the product however it is showing non refundable.. It seems very old product customer care complain is also submitted.. I am attaching photos of the same.. How one can use products which is completely damage or not usable. Not happy with product at all.. I want refund of the same...
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J
Juna Gurung
from Mumbai, Maharashtra
May 28, 2019
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didn't get my refund back 2 weeks

It's almost 2 weeks and still I haven't got my refund back I ordered 2 bags and key chain and paid online but afterwards I cancelled 2 items but ordered only 1 item (bagpack) yes my money got deducted .. I asked customers care services they told my money will be refunded by 22 may 19.. still didn't got my refund I emailed them 5-9 times but as usual silence no reply and after that my contact us was showing an internal error... don't know...
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R
Rajesh…parmar
from Noida, Uttar Pradesh
May 28, 2019
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wrong commitment, a month late delivery & customer missguided by customer care

Address: 52, satyamev chavani bungalow, village sughad,, Ahmedabad, Gujarat, 382424

Please find records of complaints and communication with customer care, also find attachment for the same
We continued to tell your executive that the order isn't received even after
12 days of order there isn't much need of the same. But your executive wasn't ready to accept your fault. He said the order was delivered on 14th, and when we insisted whom have you delivered, you guys didn't answered and order is delivered on...
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N
Nágârãj Nagaram
from Guruvayur, Kerala
May 27, 2019
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I'm complaining about my refund is not credited till now

Website: Myntra

My refund amount of 996/-rs (order number 110788141120001031903) till now amount is not credited.i contacted myntra customer care.and they told me refund intiated on may 7 gave me Bank Reference Number is - [protected] about the transaction but no use .bank customer service said that no such transaction happened.I called so much times but myntra team didn't respond....
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S
Sheena Naithani
from New Delhi, Delhi
May 27, 2019
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order not delivered and showing status as delivered

Address: 122011

Hi,

This is regarding my order which was not delivered to me but in order status showing as delivered. Kindly track my order through the registered no. [protected].

I got a call for delivery and clearly mentioned not to deliver the items since we are not at home. Please take action on this on priority. I have been regularly user of Myntra and this is the first time facing problem.

Please deliver...
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B
Bharti Gahlawat
from Delhi, Delhi
May 27, 2019
Nov 22, 2021
This thread was updated on Nov 22, 2021
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delay in return pickup

I have placed a return request for 1 item which was supposed to get pick up by 21 st may, 2019. I also get a confirmation msg stated that the item will be picked up by 21st may morning. But nobody turned up and i got a msg in 21 st may afternoon stated that i requested for a reschedule whicj i don't and this was happening since past 10 days 21 st may - 27th may.
Please resolve this as soon as possible.
I am also attaching the...
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S
shkhar5
from Gurgaon, Haryana
May 27, 2019
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delivered empty box and not refunding my money, not even investigating the issue

Website: www.myntra.com

@myntra
@_amar_n
#fraudsters
#lying
#cheater
#scams
Order no.:[protected]-0076701
Myntra delivered an empty box of premium earphones and they directly decline the claim without proper investigation, not even a single call received to take the details from me and they claim that they have investigated properly. They don't have track of their products at all. They are not accepting...
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S
sgargubt
from Gurgaon, Haryana
May 26, 2019
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did not receive product

I ordered a product "lotus herbals" from myntra and they did not deliver this on time. I complaint about this on their website immediately when i did not receive the product on mentioned dates, the website showed that they will deliver my product soon but they did not for 5 days. When i tried calling customer care service, they talked rude to me that they cannot do anything regarding this. The website is still showing the status as "not delivered"...
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N
Nazash
from Mumbai, Maharashtra
May 25, 2019
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product on delivered twice

Address: Tawi vihar colony sidhra, Jammu, Jammu and Kashmir, 180019

This is for the second time im orderly n not getting the product even though i have payed online..
When i ordered earlier they said the courier ha reached udampur by mistake so we have marked it return to origin. N told me me to order it again. Now i have palced the order again but they again saying the same story..
I[censored] dont provide delivery to any pincode u shuld mention it while placing the order..
The delivery boy...
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S
Shivani29
from Mumbai, Maharashtra
May 25, 2019
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refund not processed by bank

Address: Jammu, Jammu and Kashmir, 180001

My order got lost on 15th may and it got initiated on 15th itself.. Till now i didn't got my refund. They are saying that the bank has not processed it.. They have transferred it from their end.
The bank reference no is -
74056639136913557229733
Please process it as soon as possible...
I don't have much savings with me.. Please refund it as soon as possible....
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U
UshaSri Gupta
from Mumbai, Maharashtra
May 25, 2019
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have not received my order but showing as delivered

I have ordered roadster navy blue shirt from myntra with order number : 111025638169330002703 for my friend on 21st may 2019. My friend has not received the order but it was showing as delivered. I called my friend to ask how is the product.

Suprisingly he said that he has not received the order.

When he called the delivery boy he said he has delivered to wrong person. How can the delivery guy deliver to the...
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U
UshaSri Gupta
from Mumbai, Maharashtra
May 25, 2019
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I have not received my delivery

Address: Hyderabad, Telangana

I have not received my delivery. We have called the delivery person and he said he has delivered to the wrong person. How can you be so irresponsbile why cant you check it whether you are delivering to the correct person or not?

Either deliver my product my todat or else refund me my entire amount (The original fare without negotating the discount amount)

Myntra you are really having the worst cusyomer support...
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S
Sujata7547
from Mumbai, Maharashtra
May 24, 2019
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one bedsheet with 2 pillow covers

It's been one month.. I am struggling to get the order i had placed. Everytime they deliver 1 bedsheet with 1 pillow cover. Initially they told me that they will be delivering addition pillow cover which they didn't. After a week, i again called and then was informed that i myself have to place exchange request. Which i did and then again same thing got delivered. Even the courier guy denied taking back the order stating it should contain...
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A
AJ world
from Mumbai, Maharashtra
May 24, 2019
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vans sneakers

Address: Jaipur, Rajasthan, 302033

I have ordered for vans sneakers (Chambray dress blues) ordered on 21st may 2019. After recieving the product on 23rd may 2019. It us completely diffrent product. Even on the box there are diffrent product labels with diffrent price tags. I complaint to myntra. They are saying they have regustered the complaint. But nothing is happening. I have placed return request too. But the puckup guy denied to pick up as it is diffrent product as shown...
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M
Mrinal Ailawadi
from Agra, Uttar Pradesh
May 24, 2019
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wrong product delivered 2nd time.

Myntra cheating on there consumers,
This has happened for the second time that i ordered crocs flip flops size w-6,
I have been sent with size w-9 earlier i was sent with size w-8,
This has happened for second time,
I[censored] guyz cannot control ur business partners,
Than there is no point of working on such modules,
In which guyz even don’t knw what ur partners have been asked and what they are...
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B
Bhau Rathore Bajekan
from Jaipur, Rajasthan
May 23, 2019
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asics shoes which I received defective

Address: Bangalore, Bikaner, Rajasthan, 334001

Order no.[protected]-5313001

Order received used product and they denied to pick this up so i am disappointed by myntra. I will go to the consumer court for that. Actually i have ordered asics black shoes of rupees 11504 and i got an shoes of different type used product in the box so i have requested myntra to pick up that and refund of amount that i have given to them now they are ignoring my mails and not replying br...
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M
Mayuri Bhagat
from Mumbai, Maharashtra
May 23, 2019
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delay in service

Address: Aurangabad, Maharashtra, 431001

I have ordered clothing for my husband on 11 may2019. At the time of order to place they were showing estimate delivery date as 22 may 2019. I ordered the products just because of the estimate date otherwise i won't place my order. It is important to get the product on time. The status is not updated since 11 may 2019. No way to get my status. Help!...
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P
Pyramid Studio
from Mumbai, Maharashtra
May 22, 2019
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fake product and myntra.com not responding calls/emails

I ordered mast and harbour shirt from myntra.com
Order no.[protected]-4958601
On dated 09 may 2019
Email: [protected]@gmail.com

I received different product shirt,
Size also different
I place return/replace order immediately after i got the product but till date no any pick up boy come to me
Everyday i got message today we will collect your parcel
But no any person come...
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J
Joshy N Samuel
from Chennai, Tamil Nadu
May 22, 2019
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late delivery of my headphones

Address: Mar baselious christian college of engineering and technology , pallikunne ,kuttikanam, idukki, 685531, 685531

I ordered a skullcandy headphone on 4th may 2019 and it shows that the delivery will be in 20th may. But till today, 22nd may, I haven't received my product. Then why the hell I ordered a product so that it takes almost a month and still don't have any information. I can't even contact to myntra or the delivery guys. Such a horrible service are they providing. I can't even track my product. So I want an answer about my order. Will I get it...
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