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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 43

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N
NoelBar
from Kolkata, West Bengal
Mar 24, 2022
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Extra charges applied

Address: Kolkata

Incorrect cancelation charges levied which was supposed to be removed. However it wasn't. Then in the next trip I paid the previous charges and still they say that I have to pay more.
Support ticket :[protected] says that I did not raise cancellation issue in time, but I did. Check ticket :[protected].
It also says the bill was 2461 and 50 was due to previous cancellation. I have paid 2007 by card and 504 to driver. Why is the...
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A
aliasgar.h.b
from Thane, Maharashtra
Mar 23, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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OLA CRN 6085786940 # payment issue

For the said ride (CRN [protected]) the undersigned had paid (Rs.583) the driver (Bangar Anand Raghunath) through Phone pay portal after completion of ride. Refer attached receipt for your reference from phone pay.

Also the said amount (Rs. 583) is reflected in OLA post paid services as outstanding amount & relecting in statement. Please be informed that the undersigned have not applied for any OLA post paid services and not...
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N
Naga Bhaskar
Mar 23, 2022
Mar 27, 2022
This thread was updated on Mar 27, 2022
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Incorrect Odometer

Ola cabs are charging more than estimated amount due to incorrect Odometer....
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S
Shaik jaleel
from Hyderabad, Telangana
Mar 23, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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Ola partner app cash deposit

Hi Team,

I have done the payment of rupees 900/- from Google pay to on the duty services in ola partner app deposit cash, payment done successfully but duty services not started in ola partner app, kindly check on this. please find the attached payment slip and refund the money....
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C
Chaitanya Koppaka
Mar 21, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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My ride fare was higher than estimated fare due to technical glitch in Ola App

Address: Chennai, Tamil Nadu - 600130

Booked OLA Auto to my office on 28th February 2022. App has navigated the driver to wrong location as my office was relocated to a different place in 2017 itself. Then I had to change my request to correct location which usually takes less than the amount I ended up paying after the ride.

I request OLA to adjust my ride fare to usual price and refund the difference fare amount....
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N kishore kumar
from Hyderabad, Telangana
Mar 20, 2022
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Fake charges

This ola cabs charged me ₹980 for a small distance of 16km in hyderabad. The estimated price was ₹251. But after ride it was 980 I was shocked. Please help us. There is no good customer service also. And the company didn't respond properly to us by charging huge amounts....
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S
Soumyajeet Muni
Mar 20, 2022
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Charged double for a ride

Address: Iiit bhubaneswar

I booked an ola ride from iiit bbsr to baramunda bus stand on sat (19/3/21)...i paid the ola driver through google pay ..but at night i got a message that the amount was paid deducted from my ola money balance...
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V
Viswalingam S
Mar 20, 2022
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Taxi

Address: Kivaipudur

All drivers of ola taxis and autos in Coimbatore are demanding more than the final display amount. Now I prefer to use normal taxi or auto services rather than OLA....
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Soukhin
from Kolkata, West Bengal
Mar 18, 2022
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Extra charges claimed by OLA without intimation

I had a ride with OLA rental on 14.02.22. At the time of booking fare was shown Rs. 249 but after completing the trip fare became Rs. 500.

They charged Rs. 212.18 against fare increase and tax Rs. 35.32 which was absolutely without intimation.

I registered complaint via phone and mail also, but they have not refunded the amount.

Moreover, they are saying that they have intimated me abount the...
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K
kanchan0712
from mumbai, Maharashtra
Mar 17, 2022
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Paid the money in cash but still showing as payment due.

Respected Sir/Madam,

On the 16th of March, I had taken a cab from Ola. I Paid the amount of 212 rs as cash as online method was not allowing me to do the payment that time.
Today, I started to receive payment reminders from Ola stating that I have unpaid dues. I was shocked to see that even after paying the driver, I had received the alerts. I am trying the customer care number mentioned on the Ola site but I cannot...
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K
kanchan0712
from mumbai, Maharashtra
Mar 17, 2022
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Paid the money in cash but still showing as payment due.

Respected Sir/Madam,

On the 16th of March, I had taken a cab from Ola. I Paid the amount of 212 rs as cash as online method was not allowing me to do the payment that time.
Today, I started to receive payment reminders from Ola stating that I have unpaid dues. I was shocked to see that even after paying the driver, I had received the alerts. I am trying the customer care number mentioned on the Ola site but I cannot...
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V
Vinita Naidu Andra
Mar 16, 2022
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Rude behaviour and cancelled for no reason

Address: Olacabs, Bangalore

Hi there,
We had scheduled pick up yesterday for 9:30 am. The driver cancelled in front of me and shrugged off. He gave no explanation and told he got another pickup. All at 9:30 am, not 1 minute late. This is extremely disappointing and he didn't even was sorry about it .Very rude. What standard ola is maintaining! Very very disappointing! I was with kids and elderly father and had to wait 20 mins for another cab....
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Y
yoloswagtejas
from Varanasi, Uttar Pradesh
Mar 15, 2022
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My mobile number blocked

My mobile number is blocked for some silly reason because I have it set up on ola partner app. Now when I'm requesting them to delete my number from ola partner so that I can use ola cabs app, there is no solution given by them
[protected]...
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V
Vaibhav Kene
Mar 15, 2022
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Payment already done but due in app

I paid the driver in cash but it's still showing up on my screen as 'Pensing payment'. Please resolve the issue....
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U
ulhas27
from Mumbai, Maharashtra
Mar 15, 2022
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Mobile stolen by Ola Cab driver

Address: Dehli

Respected Team,
With due respect and hope I am sharing my grievance with you. Myself SUBHASHIS SHAW resident of KOLKATA presently working at STRYKER COMPANY, DELHI, GURUGRAM.
On 13thMARCH while returning to my workplace I booked a OLA CAB. At 9.51am my ride started from T3 CAR PARKING GROUND FLOOR, TERMINAL3, IGI AIRPORT to 8107 JASMINE STREET VATIKA CITY BLOCK W, UPPAL SOUTHEND SECTOR 49 GURUGRAM. I paid DRIVER...
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R
rahul503
from mumbai, Maharashtra
Mar 15, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
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Driver cancelled trip and charged high amount

I had booked cab from Dahisar to T2 terminal (Mumbai international airport) on 8th March 2022 at 9:32AM and shared the OTP with your driver. The amount was showing 518/- while booking the cab but after the trip ended he showed me screenshot which showed RS 754/- and when i told him that while booking it was showing 518/- he told me there may be some issue with the app. So please show them the bill and i will get difference amount refunded....
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Address: ROOM NO. 211,IISER HOSTEL 2,IISER PUNE CAMPUS,DR. HOMI BHABA ROAD,NEAR NCL INNOVATION PARK,PASHAN

CRN [protected]. I've already paid my last ride bill but on the app it's showing that you amount of 172 is still pending. Due to which I can't book any other ride.
It my request to solve the issue immediately....
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L
Lata khandelwala
from Gurugram, Haryana
Mar 14, 2022
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Extra charges for the same ola ride

I was charged again for the same ola ride.
I had paid by cash for the ride but still it is showing the payment is pending.
The query raised frequently with my I'd.
Earlier I paid the amount since without doing the pending payment, couldn't able to book for another ride.
Kindly resolve it asap.
The details for the ride is as
Today 07:30 AM₹104
Auto•CRN [protected]...
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My Ola account has been permanently blocked for no reason. If I would have really violated any of OLA rules let me know clearly. Without proper reason, it's unfair to block my account. Here is my Mobile No. that has been blocked: [protected]

Moreover, If you are thinking that I have violated some OLA policies, then the OLA company could have changed/fined some amount, instead, they have blocked my account permanently....
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A
Aashish jain 0205
from Patna, Bihar
Mar 14, 2022
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Ola changed around thrice of my trip

I booked ola cab from delhi airport to my home . it was showing 436 in cash. When i was in cab, i changed the payment method to paytm. When trip ended i saw i was charged rs 436 in paytm and rs 295 in paytm(remaining balance in wallet) and after that driver asked for cash only. He was so rude and we had to pay ts 436 in vash again. Ended up paying rs 1167 instead of rs 436. We want refund of extra payment made rs 731.
[protected]...
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