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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

Cash paid to driver but still showing outstanding

Cancellation request

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Ola Cabs / ANI Technologies reviews & complaints page 40

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I have already paid last ride payment via cash to the driver.But still showing your 'Payment is Pending' status in app.I am unable to book a ride and its been more than a month now.I emailed to the ola support many times but no response.Repetatedly getting messages to clear last ride due.
Please solve this issue at earliest.
Thanks...

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Address: Dattatreyanagar Colony Hyderabad

Ola cabs is charging extra amount in the name of Covid Care package policy. The Ola App does not have the option either to choose or refuse the covid care package by the passenger. After the ride, one can find extra amount, which is included in the fare with respect to the Covid Care Package Policy.

The option either to choose or refuse the insurance policy provided by Ola cabs shall be vested with the passenger. After the...

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CRN [protected]..i took ride from ggn to akshardham and paid online..but after
ride ends ola driver forced me to pay cash..there was no option to contact ola..I
paid cash..i contacted ola support and its now 6 months and they have not
initiated refund..they call me once every month and provide me fake promise of
refund(attached snapshot) ..since many weeks there is no call or email from
there end.. i wasted...

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OLA cabs are constantly harrassing me over unpaid dues. I have informed them repeatedly that I have paid the driver in cash. I should not have to pay double the amount....

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Address: Delhi

I updated my Ola app due to some issue after which the payment option went to Ola postpaid automatically. I took 4 rides after this and paid normally through my Gpay for all these rides. The last driver told me, 'Madam, the payment has been made.' I denied saying no, i do not have an online payment option and paid him. I reached home and checked my app to understand that the ola money option was chosen. Again, I had not chosen this option....

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I took a ride in ola Cabs on 3rd April 2022, Sunday .

From : Indian Coffee House, Rabindranath Tagore Marg(Near Railway Station), Indore

To : IIM Indore, Rau-Pithampur Marg, Indore

Ride : Prime Sedan
CRN : [protected]
Total Fare: 399/-

We were three people and we paid total 400/- in cash to the driver.

Issue :
Though payment is done I am being...

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Address: Bangalore, Karnataka

I have cleared all the payments till now but again it is showing pending payments clear dues there is no any pending payments till now please resolve it I couldn't book cab for any emergency because of that....

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I hired Ola Outstation cab from Mumbai to Pune on 17th April. The total amount charged was Rs 2681. As per the break-up, an Additional Time Fare* of Rs 150 was charged which the cab driver halted to refuel the cng gas and was charged to me. In addition, Additional Distance Fare* of Rs 182 was charged which the cab driver intentionally de-routed from the original path shown by google map. When a customer onboards an outstation cab he/she may...

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On 14th Feb 2022, We had a outstation ride with OLA and due to total amount was more then 3000 we paid ola via upi, which later on ola has confirm with driver that driver has received full amount. Still there is due showing in my ola postpaid which is 3000 + all the late fee they are attaching . I mailed many time to ola and they asked my bank detail so that they can send 3000 to my account which i will use to clear ola money due, its over...

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Hi ola cabs,

On last three auto rides, we have paid the amounts as soon as we got down.
As we use ola cabs occasionally, we have no idea about ola postpaid services and i didn't even know about it and even driver didn't mentioned about the payment.
But now i'm getting text messages and emails from ola that clear your dues - 180/-.

From the last few days, started getting harassment calls to clear...

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I had booked ola cab and I did travel in intracity banglore which I had paid to driver through UPI, ola app keeps on haunting me of pending due whenever I try booking another cab ride....

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I have booked a Ola cab for mini where at the time of booking CRN [protected] it had shown an amount of 445 and at the end I was charged 926. When I tried to escalate via app it never worked and when called callcenter they mention about notification which never came and when I see breakup there were charges for prime play which was never used and not worked in the cab. This is creating trouble for me with multiple follow ups for additional...

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I paid to the driver through Google pay after the ride taken on 17th April at 04:52 pm As drivers do not get money paid by Ola immediately, they ask passengers to pay cash after the ride or pay to their GooglePay account instead of paying online. Now Ola app support does not have any option to complaint about double charge. Please look into this matter since there is no proper way to issue a complaint....

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Hi Ola,

For CRN [protected].

Money from my wallet got deducted which was amount rs 316.

And driver told that he didn't received it. I checked the app the transaction was pending. Then driver told me to pay in cash i paid rs 225.
Then when I checked transaction again I saw that the transaction was again retried and it got successful. Now my money got deducted both from wallet and i paid via...

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Address: Hyderabad

By default I have selected Payment method as Cash but Ola changes it to Postpaid. When I have taken ride the drivers are not taking online payment so I paid cash but for my those ride Ola charged me and created bill in Postpaid and now they are charging me dues paneity. I request to this forum to look into this and resolve my query as earliest and take an action against OLA cabs.
Amol...

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Address: Kondapur ,Hyderabad

Paid money cash to driver but payment showing pending.
This happened many times every time i have call up customer support and clear the issue.
Now the customer care no. also not working
Very worst service drivers fooling customer every time....

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Hi,

I booked an Ola auto on 15th Apr 2022(CRN [protected]). Although I selected the payment mode as Amazon pay and the money was deducted from my wallet, the driver kept insisting me to pay cash as the deducted amount was not visible in his account. He forced me to pay cash of rupees 120. I raised request in Ola but no proper resolution happened neither their support number works. I need to get my deducted amount reversed.br...

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The Ola cab drivers dont switch on the ac stating that the diesel prices have gone up. We are paying for the services and not getting proper service this is misuse of our trust in conpany and such fraudulent activities must be condemned...

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I booked a ride with Ola on 29th March and paid the driver in cash. Now I have been getting messages that I have to pay Ola Rs 179 for Ola Post pay. I never activated such service and I have never used it . Ola does not respond to mails and Ola has no working customer care number. My CRN for the ride was [protected]...

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I had booked Ola for my old grandparents travelling from Dombivli to Borivali. Its a 50km + Journey and the cab was book in the afternoon. From 2pm to 4pm my grandparents were suffering in the heat as the car's AC was not working. I called the driver and he threatened me by saying that he will cancel the ride and leave my grandparents in between. I raised an emergency alarm but no one got back to me from Ola. I tried reaching out to customer...

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