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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Aug 21, 2024
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V
Vaishnavi Mokashi
from Pune, Maharashtra
Apr 14, 2022
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Regarding pending ola payment

I have paid the driver after finishing my ola ride on his scan but the App is still showing that the payment is still pending . I have paid Rs. 364 to the driver the amount have been deducted from my account yet the payment is pending...
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T
Thiruvenkatanathan
from Coimbatore, Tamil Nadu
Apr 13, 2022
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Demand for a bill shray paid

I booked a cab on 19th of February from mumukshu bhavan Varanasi to Varanasi airport.CRN [protected]. After boarding the cab in route the driver ask me to pay cash. Normally I pay with ola postpaid. Indistrip as the driver asked for cash I tried to change the mode of payment to cash. Unfortunately the app said it can't be done after booking a cab. I was already late to catch my flight. After reaching the airport I found that my postpaid account...
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R
Raji V
from Chennai, Tamil Nadu
Apr 13, 2022
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Unable to pay Ola Money postpaid on app

Received the postpaid bill but unable to pay on the Ola app...
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P
Piyush0001
from Howrah, West Bengal
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Actual ride fare was higher than the estimated ride fare

I was shown an estimated fare of ₹176 at the time of booking the Ola cab from my college to home, but was charged ₹230 on completion of the ride. So I was overcharged, and the driver even did not turn on the AC throughout the ride. Ride CRN is [protected]....
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J
johaana
from Pune, Maharashtra
Apr 12, 2022
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Fare charged was more than the estimated charges

I on-boarded the can from Raja Bhoj Airport to Gulmohar Colony. Thr estimated charge was Rs 534 but the amount paid was Ra 584. In addition the break up of Rs 534 had Rs 7 charged for waiting, however the driver went to pick the car from the parking and there was no delay from customer end. Request you to please look into the issue...
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R
Rohan Handa
Apr 12, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Driver took extra cash from my parents

Address: Kolkata

The money got deducted from my ola money and the driver took cash from my parents too. And now when I am calling the customer care they are just telling that the driver is refusing that he has taken any cash, so they can't refund. This is ridiculous. Ola customer care is of no use....
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M
manasrs
Apr 11, 2022
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Refund not received after order Cancellation

My registered mobile No. [protected]

I have booked Ola s1 pro and subsequently canceled the order on 23rd March 2022.

Thereafter I have frequently contacted for refund of amount Rs.130000/- but no response till now. Every time I request for refund, I got same response, wait for next 7-10 days.

And till now there is no refund received. God only knows when their 7-10 days will come.

I...
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J
Jayaram Balasubramanian
Apr 11, 2022
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Unruly Driver

I booked a cab on 10th April, and trip was charged as per the app as 660. This driver, wanted me to pay 1800 for pick up and drop which I didn’t ask for. I felt he’s not being right, and when I told why he has to do this…he started about the increase in diesel price. This latter went on to abuses and he ended up at my pick point threatening to hurt me. Pathetic behaviour and he has really made my family worried. Not even an iota of...
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M
Manishsjnp
Apr 10, 2022
Apr 10, 2022
This thread was updated on Apr 10, 2022
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Excess Fare not refunded

Address: Mumbai

, Sir,
I would like to inform you that I have paid 2 time my fare to ola on below trip on same day, one paid on 211 which was actual fare and one was Rs, 450 by mistakenly, i have complaint against the ola customer care but they didn't return my 450 amount, only they were allowed 267 voucher, i was agree on that but my registered number got disconnected i asked the ola customer care to transfer my amount to my other number which you...
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D
drsureshbs
from THRISSUR, Kerala
Apr 10, 2022
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Ola cheating customers

I am Dr Sureshkumar from kerala. I came to panchgani blue mountain resort on 7th of April awith two other Drs. I got booking of ola car from their office at pune Airport. At 3 05 pm.Their app showed 2615 Rs to the hotel. We got a swift desire MH 12 NX 0101 The driver on reaching hotel showed Rs 5739 and threatened us to pay it as it is a return charge made by company. He tried to strike us too. I request the police to take immediate legal...
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S
Sagar321123
from New Delhi, Delhi
Apr 10, 2022
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Ola scooter did not received yet

Address: C-25, Karampura, Near karampura POST OFFICE

In the first week of march OLA delivery Truck comes and find out that he doesn't get our scooter and they return back the truck after 10 days OLA gives us RC of scooter with number however till today i.e. 10th day of april 2022 we did not receive the scooter. OLA does not respond to our complaint. We mail them many times. Kindly help us in getting our scooter. Even first installment is also deducted from our bank account....
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S
sydtabrez
Apr 9, 2022
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Money paid yet ola app says pending dues

Hi For my last ola ride I have paid by cash. There is nothing due and ola app still shows a due ₹143. Please clear this from the app as it is preventing me from using it....
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V
vishwa25
Apr 8, 2022
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Driver Misbehave and deny on service

I Vishwa Deepak, have booked a cab on dated 07 April, 2022 from my place to Omaxe mall Greater Noida. The driver Mr. veer Narayan reached at pick up location with his white Hyundai Xcent (CRN[protected]). Once I boarded in car with my family I asked him to switch on the AC because it was hot weather outside and parallel there was bad smell and mosquito in his car. He refused and gave excuse of CNG prices hike. I told him that in my fare there...
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V
Vibhor Jund
from Noida, Uttar Pradesh
Apr 8, 2022
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Ola Ticket 315463253 -OLA driver avid ali duped me with 193 extra INR , ola not helping in refund

I am duped of extra 193 INR, I have payment phonepay proof I made payment of 510 instead of ola bill of 317 INR . This is my hard earned money. Raising complaint with consumer affairs and mailing screenshot shortly ....
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S
SKP362671981
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Debited transactions resulted into error - paid by cash to driver-ola settled only one transaction but no response on the other

Address: ANI Technologies Pvt. Ltd. ANI Technologies Pvt.Ltd, 18-A, SIDCO Industrial Area, MMDA Bus Terminal, Arumbakkam,Chennai
Website: olacabs.com

Debited transactions resulted into error - paid by cash to driver-ola settled only one transaction but no response on the other.

Issue happened in Oct 2021 with 2 failed debited transactions one failed debited transaction got settled but no response on the other. Followed up several times. Raised several support tickets. No response on the other debited transaction. Got calls from the support team I was asked to take rides...
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M
Maheswari Bhaskaruni
Apr 7, 2022
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Unauthorized wallet deductions

Website: www.olacabs.com

1. On 4/4/2022, I linked my Amazon Pay account that had a balance of Rs.1000/- to the Ola app. On the same day, around 5.00pm, I booked an auto (with Amazon pay selected in Ola App for payment) which got subsequently cancelled as the driver did not respond. After the cancellation, I see that Amazon pay account's balance reduced to Rs.847/-. Why was the amount deducted from my Amazon Pay account when I haven't taken any rides? Opening balance...
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A
ApurvaT
Apr 7, 2022
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Wrong charges on ola postpaid

To Ola team,

I have not transacted on 3rd April 2022 but I have been charged Rs. 50 on ola postpaid.

I have already cleared all dues.

I filed a complaint through email on 5th April but no response yet.
Ticket id :
4261399

Kindly resolve....
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B
Borhade
from Pune Metropolitan Area, Maharashtra
Apr 7, 2022
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Regarding payment of cab ride

Address: Kiwale, Pune

I already paid ride pending amount 253 Rs as demanded by concern driver by cash but still it is showing pending for online pay .pls resolve the matter so I have to use the services of cab further....
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I
Innovative Learning Solutions
Apr 6, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Driver refused Pax due to Non Receipt of OTP From OLA

Address: [email protected]>
Website: olacabs.com

Dear Team Ola
.
I had booked the cab ride for my Sister to travel from PASCHIM VIHAR TO SHALIMAR BAGH.
.
YOU NEVER SENT THE OTP TO ENABLE THE DRIVER DINESH KUMAR TO ACCEPT THE PASSENGER,
.
WHAT SHOULD BE THE PENALTY FOR YOU,
.
THE FAULT IS ENTIRELY YOURS THAT YOU DID NOT SEND THE OTP FOR THE BOOKED RIDE.
.
And it was a Frustrating Experience
.
I am not paying...
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D
d$5
from Gurugram, Haryana
Apr 6, 2022
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Amount paid in cash still showing in a pending

I want to say that i have took the rides on 13 & 16 oct'2021 and i have paid the amount in cash beacause driver said to me to pay in cash. but the amount still showing in pending. but i have already paid in cash. please look after this....
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