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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 51

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N
natp0489
from Chennai, Tamil Nadu
Aug 15, 2022
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Bad Customer Service / Refund Escalation

I am here as a last resort. I'm hoping for a resolution. I'm Natasha from Chennai and this is regarding a recent order on Swiggy (order number : [protected]) through V Cafe - Meals by PVR. To roll back a bit, prior to this I had placed an order from Swiggy with another restaurant. I was issued a food coupon of 488 as compensation since it was cash on delivery. Had it been any other mode of payment I would have got my money to my source account....
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Address: Chandigarh nayagaon govind nagar

My swiggy delivery partner id . 2113762
My mobno. [protected]...
+1 photos
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M
Mohsin khan…
from Bhopal, Madhya Pradesh
Aug 14, 2022
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Reactivate my swiggy partner delivery account

Address: Mp nagar, Bhopal, Madhya Pradesh

Sir i m injured thats why i cant pickup my order nd swiggy team deactivate my account plzz reactivate my account as soon as possible swiggy de id is 2115450...
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M
Murugeshed
Aug 13, 2022
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Cancelled after making me wait for 1.5 hrs

Swiggy order no. #[protected]

I have place order at 13th Aug 2022, 8:13 pm. The restaurant has confirmed my order and was preparing it. I sensed a delay and started following the order status with swiggy executive. I have been waiting for more than 1 hr and I receive a call saying that one of my item is out of stock and asking my consent to cancel the order. Even after repeatedly asking why I wasn't notified before, I didn't...
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A
Aravindha Raja
Aug 13, 2022
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Swiggy not refunding for the missing items on instamart

Order id: [protected]

I have ordered total of eight products on instamart for which amount is rs 793.15

Out of which i have received only 3 items in which one of the total quantity i added was two but received only one which the value of items i received was only rs 236

When I take it to the swiggy customer support executive they said that their "hands are tied" so they said to write email...
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K
Kumari Veeru
Aug 13, 2022
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Paid for damaged product

I have received damaged products and Swiggy denied refund as well replacement. They said they will share feedback internally but they cannot do anything about it. So unltimately consumer is forced to accept it....
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I placed a food order on Swiggy app on 11/08/2022 at 11:37PM. After sometimes it was marked as delivered on swiggy app but it was neither received by me nor my family members. I raised this issue with swiggy customer services but they refused to do the resolution.

The order details are as follows as per swiggy:
Order ID - #[protected]
Order time : 11/08/2022, 11:37 PM
Delivery Time: 12/08/2022, 12:08 AM...
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N
Nitin19931312
Aug 13, 2022
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Delay in delivery and quality of food

Hi team,
I was facing issue with order delivery I have contacted support of Swiggy and mr. Nikhil from there assured that he will provide a refund once food delivered but after the food delivered he is not replying and when I informed about quality of food he is asking for 12hrs of time and asking for email. This is a serious fake service by Swiggy....
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A
Amanjat
from Gurugram, Haryana
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Coupon refund

Address: Maruti suzuki gurgaon sector 18
Website: Swiggy

Swiggy partner missing my parcel customer care no help and no refund coupon my swiggy fraud...
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5
50 Green avenue
Aug 12, 2022
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Against food quality and poor service

I order from swiggy, firstly i got bad food and when i complaint for that they have not solved. Even when I raise issue in help section one of there Service provider Ms. Kajal treated very badly.
I request to take action against Ms. Kajal as well as solve my issue...
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R
Ranishatakshi
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Regarding fund issue

Address: India

I have ordered a chocolate belgium cake yesterday. Order id is[protected].
The cake was delivered twice by the baker and was completely ruined both the times.
And tried to blame deliver partner, but the cake was uncooked and there is no fault of delivery partner at all.
Yesterday at 11.30 cake it has arrived. Celebration was ruined, my 4 hrs has been wasted by your customer support executive.
In every 10 mins,...
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T
from Delhi, Delhi
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Order marked delivered incorrectly

The delivery person is a thief definitely stealing and marked that the product was delivered
I was tracking the order and as soon as it said delivery had been made I called him
As is visible in the call details
This man misbehaved with me
On constantly asking if he was from Swiggy he disconnected saying it was wrong number
But this was the number provided by Swiggy on top of the order
After that...
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G
Ganesh kunchala
from Hyderabad, Telangana
Aug 12, 2022
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Uncooked food and items are missing

I am swiggy regular customer when i order any food in night they are sending uncooked food. now some items are missing (thumsup & mirchi ka salan and raitha) sent half cooked food....
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S
saurabhj12
from HYDERABAD, Andhra Pradesh
Aug 11, 2022
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Waste of time

Customer care doesn't respond they say to do mail and mail team also dont respond neither solve my issue fake service...
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S
Sahani Praveen
Aug 10, 2022
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My account is suspended

Address: Vashi sec 6

Hi iam praveen my phone number [protected] is my swiggy account login number but i cannot login because insted of login showing your account has bes deactivated .. After writing so much mail to swiggy support they reply to me, unknown reason your account has been suspended i ask reason why my account has been suspend they tell me i ddnt know we cannot help . i also have swiggy money in my account. I cannot use...
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R
ravip495
from Pune Metropolitan Area, Maharashtra
Aug 10, 2022
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Scam by swiggy

Address: E 2206 R4 (4th avenue) life republic marunji road hinjewadi pune

Yesterday on 9th of august 2022, I placed an order of ₹620 using online payment at around 6:30pm, I did not receive an order by around 8:15pm then I got a call through Swiggy and delivery partner like he is not able to find location, which is a lie, as per my login system he was not reach to exact location, was far bar 100 to 200 meter, then I instructed on call to him couple of times but he refused to come, Then swiggy team cancelled order...
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S
Satendra jural
from Gurugram, Haryana
Aug 10, 2022
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Sir please open my id

Address: Gurgaon haryana

Sir please open kar dijiye meri de id deactivate kar di hai id no hai 2083102 name satendara jurel please sir...
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P
priyachuri
Aug 9, 2022
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Delivered expired products

Website: www.swiggy.in

Ticket number:[protected]
[protected]
09 august
delivered expired products
no compensation provided...
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T
Tejaswini204
Aug 9, 2022
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Swiggy Instamart Order not delivered

I have placed an order worth around Rs. 1500 in Swiggy instamart on 31st July but the order is not delivered to me. When I reached the support team via chat and email but still i have found no resolution to my concern. Support team has closed my concern with out even inquiring the problem, they have a template to respond and close the ticket.

Is it not the Swiggy responsibility to at least deliver the order which has been placed...
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Prerana Bhattacharjee
Aug 9, 2022
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Swiggy policy and customer care

Website: Swiggy

I had received a repacked order which was delivered incorrectly to someone else who had opened, consumed and was taken back by the delivery boy and repacked to deliver me. Had to chat with the swiggy customer care dor 1hr 30mins to make them understand the issue and issue a refund. Swiggy customer care is disgusting and unsuportive with no calling number....
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