Claimed

Swiggy Complaints & Reviews

1
Updated: Jun 4, 2024
Complaints 5068
Resolved
651
Unresolved
4417
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vatsal007
from Mumbai, Maharashtra
Aug 19, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
Report
Copy
Resolved

Received dead animal in food

I ordered 2 pizza and choco cake from swiggy on 18th aug 2022 . Received small dead animal or huge insect from Coco cake. I complain swiggy they said they will give 50rs coupon 🥺🥺. How rude they are . So I shared the pics to my reporter friend . He said he will publish this news and help me to aware people...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pujaayshi2003
from Ranaghat, West Bengal
Aug 18, 2022
Report
Copy

Account is deactivate

Address: RANAGHAT

Name-Sourav Mukherjee
DE ID-1967399
Swiggy delivery boy
Account is temporarily deactivate at 3 month
It still deactivate. please activate its account sir.Its man very poor and having financial difficulties....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
KIl1you
from Panchkula, Haryana
Aug 18, 2022
Aug 20, 2022
This thread was updated on Aug 20, 2022
Report
Copy

Served a salty food no refund or replacement

Address: Panchkula

I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 panchkula infront of outlet...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
L
laxmikant504
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
Report
Copy

Order cancelled without refund

I placed order for Biryani and app shows delivery time ~40min. I called restaurant after sometime and they confirmed order is ready. I called delivery partner, he was on the way (away).
I had a chat and spoke with SWIGGY helpline. They was arrogant and said if you want to cancel order then confirm. I said okay but then they said, i have to bear cancellation chargers i.e. full order amount because i asked to cancel order before delivery...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sha_ll
from New delhi, Delhi
Aug 18, 2022
Report
Copy

Substandard product near expiry

Address: Dwarka

I placed an order for 3quantities of paneer on the 18th august.I have received them now amd they all are expiring within a day's time that is 20th august.

Ita no good to me as I dont use dairy products just on their expiry date and at the max i will be able to use one pack in 2days...

Just take them back, replace or refund.

Never dare to send such expire eatable products to yhe customer's.Don't...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulprd
from DELHI, Delhi
Aug 18, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Delete Account

Hi, this is regarding request number 16191959. Registered mobile number is [protected]. I have requested swiggy to delete my account as this is my alternate number and I am going to close my number. But they are refusing to delete my account and there's no response from there side. Kindly delete my account. Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manishrmk
from RANCHI, Jharkhand
Aug 18, 2022
Report
Copy

No Refund and no resolution

Order #[protected]
I haven ordered bbq box yesterday right and got totally cold kebabs and dish which is unexpected can you eat kebabs cold or any dish if you are investing 1082 for food would you tolerate this type of behaviour sir want refund already written 1 time and writing second time i am very much disappointed as swiggy is denying refund they are saying there is no option telling lie...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja8818
from Ahmedabad, Gujarat
Aug 18, 2022
Report
Copy

I want to reactivate my swiggy delivery partner id.

My swiggy delivery partner id is blocked due to some reasons but I want to apologise and want my I'd back...i will assure you that this things will never repeat again.
My swiggy delivery partner id is 2037516....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhvraj
from Pali, Uttar Pradesh
Aug 18, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Account temporarily deactivate for swiggy

Address: Office nehru colony panchbatti chouraya ratnada
Website: Swiggy

Dear sir/ madam
My swiggy id 2009646
Register mobile number-[protected]
Name - madhvraj
Aapse nivedan hai ki aap meri id activate karne kai kripa kare

Aapka delivery partner
Madhvraj
Date- 18/08/2022

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Soody
from Chandigarh, Chandigarh
Aug 18, 2022
Report
Copy

Cold food served

Address: Raipur khurd

Swiggy provided cold freezing food when requested to replace or refund they didn’t gave any response say first to chat at their platform then mail and wait for 24 hours and we pay at the spot and they don’t help us in meantime so why does they don't help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ranjitraha
from Ahmedabad, Gujarat
Aug 18, 2022
Report
Copy

Delivery Partner Behavior - ORDER #143834788335

Hi, This complaint is regarding an order that I have ordered via the Swiggy app. The delivery partner Mahendra Singh first did not contact and then straightway cancelled my order.
When I called him up, after getting a message on the app, he mentioned that he had called multiple times and also mentioned that the Swiggy customer care had also called me. Moreover he cancelled my order without my consent.
However, I did not get...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reddy Devivaraprasad
Aug 17, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Ohris

Address: Kukatpally, ohris cake nationa
Website: www.swiggy.com

I ordered some donuts and cake from swiggy in ohris restaurant kukatpally, Hyderabad.
The food items which I got were expired with worst quality and packaging.
I initiated a chat with swiggy.com and their response was we will get back to you after you mail to swiggy, we will check and get back to you like that.
I faced the same issue with same restaurant in the past the items were missing and the response was we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SSingh273
Aug 17, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Someone is using my email ID from Varanasi

Good evening. I have a complaint to raise, someone in Varanasi is using my email ID. I request your assistance in this matter.

His name is Rahul, and he lives in Varanasi....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mistri chandan
from Gurugram, Haryana
Aug 17, 2022
Report
Copy

Penalty or dedication issue

Address: Gurgaon sector 57 near by BPTPtower my zone is gurgaon sector 51 GUR jalvayu tower, Gurgaon, Haryana

Hello sir I am chandan mistri
The order was taken by someone else and I did not receive it from the store then
Penalty imposed on Eid
Mi I'd number is 2058027...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sankaranarayanan Meenakshi sundaram
Aug 16, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Banana robusta

Address: Plot 87 9th main road vijayanagar Velachery chennai 600042

I purchased banana on 15 all Rotten please refund/8/22my mobile [protected] please refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Krishna vaasi
Aug 16, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Report
Copy

I met with an accident.for that suspension for 4 years

I Suresh. While going to pick up the order i met with an accident. I inform to swiggy partner support they have suspended me for 4 yeas...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Saishasathvik
Aug 16, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Report
Copy

Not returning my money

Address: I dnt know
Website: [email protected]

Hello sir im anitha i have ordered food from swiggy on aug 12 for my kid she slept and I cancelled it they said will return the money within 2 business days now im asing they. Were. Saying full amount is for cancellation and they said to mail my complaint to [protected]@swiggy.in no response from them they were replying me rudely in their messages so please take immediate action on them they were faking me full amount is for 172 rupees...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Grace Genesis Emanuella
Aug 16, 2022
Aug 19, 2022
This thread was updated on Aug 19, 2022
Resolved
Report
Copy
Resolved

Non veg received instead of veg

This company is only running a fraud bcz i[censored]re a new user to swiggy, they will not refund you whatsoever. I had ordered veg fried rice nd received non veg item which took my health on a toss, I had an upset stomach for a week nd I could not eat anything else. When I demanded my entire amount back, all they did was issue a coupon of 84/- which is highly stupid bcz I'm a vegetarian nd received non veg. I would not recommend anybody ordering...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyani_Rawat
from Pune, Maharashtra
Aug 15, 2022
Resolved
Report
Copy
Resolved

Refund 744

I made a payment of 744 to swiggy on 14 August 9:26 PM. The amount got debited but order was not placed so I again paid 744 and placed the order. I instantly went to chat support and was told that amount will be credited in my source account in 2 hours as the payment was not received by swiggy. Its been more than 24 hours now. When I went to chat support again, the guy told me that refund has been processed and I need to contact bank. I contacted...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manas5641
Aug 15, 2022
Report
Copy

They Order cancel

I have place order at 15 Aug 2022, 12.20am. The restaurant has confirmed my order and was preparing it. I sensed a delay and started following the order status with swiggy executive. I have been waiting for more than 1 hr and I receive a call saying that asking my consent to cancel the order......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy