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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 71

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A
Abhilash adepu
from Secunderabad, Telangana
Mar 23, 2022
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Wrong delivery location

Address: Begumpet

Coustomer wrong delivery location given.defore reaching to location swiggy customer service called and said to me customer given wrong delivery location.so there given the another phone number. Swiggy customer service said to me call to that number and ask to were should come. Called and went to from the location to another is distance is 2.3km I went finally i reached.after that there called and said wait.5 to min I'm waiting there not came...
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M
Monu2410
Mar 23, 2022
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Temporarily deactivate my account

Address: Subhash nagar sector 8

Please sir open my account DE ID _ 1905390...
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S
sabavath rahul
Mar 23, 2022
Mar 23, 2022
This thread was updated on Mar 23, 2022
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My swiggy I'd automatically deactivated please open it

Address: Bebampet Hyderabad

My swiggy I'd automatically deactivated please open it 1671653...
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H
Hema Aurora
Mar 23, 2022
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Language and communication

I placed an order on 22 March night from a restaurant near my house. The delivery time got increased . When I checked with shop..they informed it has been handed over to swiggy partner.Later when I checked with swiggy partner he informed he has been waiting for another order from the se restaurant.My food was delayed for 45 mins due to this.When I enquired reg it with Swiggy customer care team, I was informed that the customer care person...
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R
ramsaisatya17
from Hyderabad, Telangana
Mar 22, 2022
Jan 25, 2023
This thread was updated on Jan 25, 2023
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Swiggy connect form not working

Address: Hyderabad

Dear sir my swiggy I'd is 1485770 my swiggy connect Google form is not working it's showing you can't access kindly activate my swiggy connect form in Google form ....
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P
pardhu
from Hyderabad, Telangana
Mar 21, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Wrong item delivered & missing items

I really hate swiggy service & worst customer support ever seen.
You people just send the same forward Email to all the customers for all problems. You never understand the real problem of customers.

I have ordered for 3 items but Received only 1 item, While receiving only i checked with delivery person he just replied that only 1 item was given by Restaurant but i showed my order details & asked him he simply said me...
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G
Galaxy On7
Mar 21, 2022
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Payout less

Address: 400034

Hi,
I am Swiggy Delivery Partner. I want to complaint is Swiggy make off duty of their delivery person and later on not giving Minimum Guarantee and Weekly Incentive of Delivery Person....
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S
Sunny9877
Mar 21, 2022
Jun 23, 2023
This thread was updated on Jun 23, 2023
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Wrong Items delivered from swiggy instamart

We ordered some grocery items from swiggy instamart. Order number[protected]. Order amount Rs 544.
The delivery person just handed over 2 kwality walls ice cream instead of the order that i placed . When talked to the delivery person he said not his fault and blamed the store for it. There was now way he connected us to the store neither we had a way to connect to the store. When tried to raise a complaint with the customer care...
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S
SIMRAN AYESHA
Mar 20, 2022
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Extra money, poor delivery and bad service

Hi I want to know you that swigy is a very bad service company, everytime I ordered and everytime they give bad service.Delivery partner not deliver food or demand extra cash delivered order but not contact.but every time I complain they give me a coupon or offer but don’t get upgraded there service....
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G
Gitu@17
from Nashik, Maharashtra
Mar 20, 2022
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Delay in order _ order no 119824006530

I had ordered at 7 43 am . my order no is[protected] . Still it is not delivered. No support from customer care. They are saying i will have to wait, there is no other option. delivery agent was assigned 1 hr back, still he was not there at pick up place. i asked for compensation for this delay, then they are saying there's nothing they can do . I had also selected option of delivery now which means it should be delivered in 20 min ....
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A
Anishasundar
Mar 20, 2022
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Regarding quality and quantity issues.

Address: Banglore karnataka.

ORDER ID[protected]
Rest of the details i will attach in images. I have ordered food on 18.03.22 @6.43 pm. One of the item received is mushroom kothu idli.
1st issue is the dish is tooo salty.
2nd is issues is quantity is too small.
I don't know this can happen. There not cooking for human being. Why the cheif does not tastes it before packing ??...
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S
sandeepraina1981
from Mumbai, Maharashtra
Mar 19, 2022
Resolved
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Swiggy not providing full refund for damaged food parcel delivered

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: I ordered my lunch from The Square Novotel Pune around 2 pm today. The food was suppose to be delivered by 3 but due to some load at the restaurant delivery person reached at 3:30 about which I was aware. But the delivered parcel was in a very pathetic manner. There were 2 mock tails with...
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G
GT singh
from Delhi, Delhi
Mar 19, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Theft of article by swiggy Instamart agent

Highly disappointed on no action/update on my complaint with request no. 14266720/ 14266983 which is pending for resolution for 15 days now.

The delivery agent after delivering the order in the 2nd floor of my premises on 1st Mar '22 at around 1am has knowingly picked up my expensive shoes and left his shoes here while leaving my premises.

This has been captured in the CCTV recording at my premises and is an...
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S
Sabiha Jahangeer
Mar 18, 2022
Mar 20, 2022
This thread was updated on Mar 20, 2022
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Instamart order

I just placed an order of Rs. 224 on Swiggy's instamart. The said payment has been deducted from my bank account, but the same doesn't reflect on the Swiggy app. There's no option of tracking the order....
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S
Salman Khan
from Jaipur, Rajasthan
Mar 17, 2022
Mar 17, 2022
This thread was updated on Mar 17, 2022
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Der swiggy partner support

Address: Jaipur rajsthan
Website: Salam @ com in

Der sir my de I'd is 680701 belock he pelese open kervadue pelese help me sir my de I'd open kervadue pelese help me sir my de I'd chalue kervadue sir FM nahi chalue kerva rage he pelese help me sir my de I'd chalue kervadue palse help me sir...
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Address: Bangalore

Hi
I have ordered from instamart, payed through Cred pay, my account has been debited with the amount but on swiggy it is not shown in transaction history and also order has not been placed, no history regarding the order is not seen on the application...
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P
Prachi Singh 9323
from Thane, Maharashtra
Mar 16, 2022
Mar 16, 2022
This thread was updated on Mar 16, 2022
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Resolved

Refund of order not delivered on 8th march

My order got cancelled due to glitch and delivery executive didn't deliver the order.
Money is been deducted from my account.
Attaching the screenshot.
I need my money back....
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J
Jaswinder mehra
Mar 16, 2022
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I'd deactivate.please Activate

After reach customer location, i call customer, customer request order delever different locations, i request to customer please provide location on wats up. customer new location 4 km ahead.i report help section customer location wrong. but in help section show call customer.after i delever this order.but i order delever customer new location.after next day id deactivate,
i pay rent..please deduction panelty.but dont deactivate id.,...
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G
gauravGS123
from Ghaziabad, Uttar Pradesh
Mar 16, 2022
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Fake delivery

Address: swiggy application

I order a cake on 12 march 2022 at 7:29 pm .and i haven't received and they showing fake delivery on 13 march 2022 at 5:36 am .
Swiggy are doing scam with customer . They are loosing their valuable customer....
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S
Saravana sms
from Chennai, Tamil Nadu
Mar 14, 2022
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Change my number to swiggy de Id

Address: Perungudi

Hi sir,
This is Saravanan from chennai
I want to change my number in swiggy de account
My swiggy de I'd 1854348
i have applied many times in Google connect form
But still not response
Plz do need full...
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