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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 69

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A
ayush5656e64e5t
Apr 4, 2022
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Account reactivation

Hii, i m ayush my swiggy account has been blocked without any inlegial activity . They suspended me without any msg or warning so i request swiggy to plz acctivate my account

MY EMAIL [protected]@gmail.com...
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J
Jaleel121
Apr 3, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Pan number

Address: 500081

My original pan number KBOPS6450P but showing KBOPS6405P this is wrong pan number please replace my original pan number KBOPS6450P...
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R
Riya Shibu
Apr 1, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
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Product delivery delay

I had made an order in Instamart. However i did not get the order till now. Order id[protected]...
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D
Dishari Roy
Apr 1, 2022
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Delivery of inedible and rotten food

Website: Food delivery app

Hello,

I placed an order on April 1, 2022 5.32 pm through swiggy and when I recieved it, the food item was completely rotten and had moulds grown on it. When I attached pictures and complained about it to swiggy, they were absolutely unable to resolve the issue and couldn't even get me a refund for the food item that was rotten.

I urge that a vital step should be take against such unethical trade practices...
+1 videos
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S
Sheetal Acharya Jha
Apr 1, 2022
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Swiggy not giving my refund after they send me damage product

Today I order one Lakmé mascara but I received damage product after chat with swiggy customer care they said swiggy not giving me refund what is this customer are fool...
+1 photos
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T
Tamasree
from Kolkata, West Bengal
Apr 1, 2022
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Less item delivered

Address: Kolkata

I have placed 2paper masala dosa along with other food of bill amount Rs 346 from Haldiram through swiggy, but I got delivered only 1 dosa along with the food of bill amount Rs257.14
Every time some issue with swiggy.I submit my feedback but you never respond.
Last time on 29th I have ordered veg manchurian, with mentioned no garlic and onion as being Tuesday, my mother eats veg for religious purposes, but while placing food...
+2 photos
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D
Disha D
from Thane, Maharashtra
Apr 1, 2022
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Item missing / not delivered Order # 1129846811839

Firstly as promise the order was not delivered in 30 mints . The delivery boy took almost an hour

Below items were completely missing -

Nutella Hazelnut cocoa spread
Cadbury Choco bake cake
GluconD - instead of 250 gm - 75 gm pack was delivered

This time the delivery boy did not have the bill copy also. So I can’t check what was dispatched from the store and what the delivery...
+1 photos
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N
NS in Bangalore
Apr 1, 2022
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Unable to login (old phone number not working) or change mobile number

I have a new phone number and no longer have access to the old number (sim card died). Since Swiggy sends the OTP to my old registered number, it is just impossible to login.

I have written MULTIPLE times this month to [protected]@swiggy.in from my registered email ID to help me change the phone number on my account, but after one vague reply there has been NO response at all.

I also asked them if I could try creating...
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A
abhijeet 007
from Gurgaon, Haryana
Mar 30, 2022
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100% cancellation charge because of swiggy website glitch

Address: Swiggy instamart ,Gurgaon

Swiggy order #[protected]
Date of incident:30 march 2022
Incident description:
I ordered various item through Swiggy instamart web browser version with my GPS location on but the browser selected wrong address from previous deliveries, even though the address was used 2 years back.I had ordered with correct address few days ago itself.
Inside swiggy help option their is no way to talk to agent for correction...
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S
Suja Jai
from Chennai, Tamil Nadu
Mar 30, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Nuisance

We are in T Nagar Chennai
Every second day we get wrong delivery from Swiggy
Josan Jose
The. Name mentioned is Josan Jose.
There is no point screaming at the delivery boy
Because he says the address mentioned is Flat 7
But no JOSAN JOSE in our building.
Please look into the matter.
It is a nuisence as night after 10 pm we have to open the door unnecessarily...
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S
Sudeep Hota
Mar 30, 2022
May 9, 2022
This thread was updated on May 9, 2022
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No refund Swiggy

Address: Online food service portal

I placed an order on Swiggy on March 12 2022, for an order value of ₹1578.

The order was cancelled due to items not being available. I was told I will expect a refund within 7 days. Which I thought was unreasonable because payment back to original method (UPI in my case) should happen instantly. Nevertheless I waited for 7 days and as on today, I have waited for almost 17 days and counting… there is not sign of the refund.br...
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A
Ankur503
from Jaipur, Rajasthan
Mar 30, 2022
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Fraud / theft - Item marked delivered but not received

Address: Swiggy instamart, Jaipur, Rajasthan
Website: Swiggy

Swiggy Instamart order #[protected]
I placed an order for 5 items (INR 676) on 30 March at 12:13 am.
After 30-35 min, the order was marked delivered with no call from delivery boy to me. I checked with security of building and no items were handed over to them as well.

I tried calling delivery agent but he didn’t picked the call even after several attempts.

I reached out to chat team where Mr...
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S
Sathwik1234
Mar 30, 2022
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Wrong item sent and need replacement

I have Order red banana and yelakki banana but they sent 2 box of yelakki banana and not red I raised complaint for replacement But swiggy customer care guys telling they won’t replacement or refund.

I asked them to take the wrong item and deliver the correct item after that no response Again I raised complaint #14489614.

I am attaching my order is and item purchased and which I get...
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I
INDRANIL BHATTACHARJEE
from Kolkata, West bengal, West Bengal
Mar 29, 2022
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Wrong Item Delivered (Order 1125953406739 )

Website: www.swiggy.com

I had ordered rabbit meat on Sunday (March 27), but received some semi degraded quails instead. Since then, I have written to Swiggy several times about this, but have not received any worthwhile resolution....
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S
shatrughan0507
from Navi Mumbai, Maharashtra
Mar 29, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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Swiggy delivery id deactivated without any reason

I am Shatrughan Prajapati working in Swiggy as delivery partner for a long time and very honest and hard work all the time since 2.5 years. Never received any complaint from customer and never cancel any order but unfortunately my id is deactivated without any reason. Due to this from three weeks I am facing financial issue. I have also filled connect and G-FORM for solution and received call from support team and they only told me your ID...
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U
UJJWAL KOTHARI
Mar 29, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
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Didn't receive refund

Website: Swiggy

I order two items from mc Donald's via swiggy. And i don't recived one item. And when i asked them to refund me they (swiggy) tell me that they can not refund because it against their policy...
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P
PeddiShivaReddy
Mar 29, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
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Swiggy Suspended my account for no reason.

Swiggy suspended my account for no reason. I have been informed of no reason when I had to contact the support team of Swiggy. I have been a very frequent user for years now and asked me to create a new account. Why should I create a new account despite the fact I have only one phone and email address? This is frustrating....
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A
Arpita _Tripathi
Mar 29, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
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Amount debited but order not placed. Amount is not being refunded also

Address: Indore

Placed an order on swiggy instamart on 18th March 2022. I made the payment through UPI, The amount was debited but the order was not placed. I had to pay again using my card. I was ensured that for the 1st transaction, the amt would be refunded automatically within 7 days. It's not refunded till now. No complaint email ID either for these issues. Everytime I chat, they give me generic pre written answers. Upon asking for an email ID where...
+3 photos
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P
pankajb64
from Mumbai, Maharashtra
Mar 28, 2022
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Swiggy refusing to delete my account because I don't have access to my phone number

I have a Swiggy Account that I haven't used in a few years because I was not living in India during that time. Now when I want to use, it asks to enter phone number to activate the account. I don't have access to the phone number, as I changed my phone number during this period.

I explained this situation to them, and requested them multiple times to deactivate my account, but everytime I send them an email, they keep saying...
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A
asmita law
Mar 28, 2022
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Food not delivered and refund not processed

On 27th March 2022 around 1:00am we had ordered food from this restaurant called Desi Chinese through Swiggy.
Our amount was deducted from the account and in the app it showed as food delivered. On the contrary we had not received the order. Almost an hour later when the food did not arrive we tried calling the delivery man. His phone appeared to be switched offf. Immediately we went to the chat option and complained it through the...
+1 photos
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