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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 74

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D
DeepakD89
from Hyderabad, Andhra Pradesh
Feb 26, 2022
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Charged me with out delivery

Website: Swiggy app

I have order food from kfc swiggy delivery boy picked from vendor kfc and not deliver to me (customer) and that swiggy delivery boy cancelled the order simply and took food with him but finally swiggy charged that amount to me with out delivery of food.

I requested customer care to check on this and take necessary action what happened to me but i can say the response from them is worse.

Hence request to resolve...
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Pranay Bajaj
Feb 26, 2022
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Maggi

Address: Rohini, Delhi

I ordered Maggi ( pack of 6 ) whose MRP is INR 66. Swiggy is charging every customer INR 70 for the same, which is illegal and compromising the customer Trust and faith in the company. Even if 1 lakh people everyday, they are illegally earning 4 lakhs per day. This should be looked into. I want to file a complaint for the same and Swiggy should return money to all his customers who have been charged extra over the MRP....
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Chinmayi726
from Tirupati, Andhra Pradesh
Feb 25, 2022
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Order is cancelled by swiggy delivery, but the amount is not refunded to me.

Order #[protected]

I placed an order for biryani at Rs. 200 on 21st February 2022 at 1:43 pm. The delivery boy went to wrong address and he said he will cancel the order and the money will be refunded to me. And then a call cam from swiggy that the amount will be refunded within 48 hours I had waited for 2 days and informed the swiggy help centre. They said the amount will not be refunded because I had complained them after...
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Prabhu Thankappan
from Hyderabad, Telangana
Feb 25, 2022
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Refund issue - order number : 128844813790

Hi Sir/Madam

This is bring to your notice that I been cheated by company named "Swiggy with regard to order number :[protected] dated (25th Feb'22) - amounted 794/-

Since I did't get the proper reponse from their customer service, I want to highlight it to you to get my full refund amount.

After placing the order, I have not received any calls to my registered mobile number/visited my address,...
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Naveenkumar124
Feb 24, 2022
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Account temporarily suspended

Address: Hyderabad

Sir my account has been deactivated for wrong acction sir please activate my DE I'd
I will never do wrong acction any time from now please sir
SIR PLEASE ACTIVATE MY ACCOUNT
ID 603681...
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Seshkb
from Bengaluru, Karnataka
Feb 24, 2022
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Instamart mystery bites

Address: Bangalore

I ordered this newly listed product today from Swiggy instamart, which just said mystery bites inside...
I expected some pleasent surprise with a box having some chocolates, eates, bites, munches...

Instead what I got was a bix with a pack instant noodle, a pack of pasta sauce, and a bottle of coffee, and one pack of crackers and a pack of puff pastry...

Under no stretch of imagination, pasta sauce can...
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JItendra2023
from Ahmedabad, Gujarat
Feb 23, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Without ordered debited twice 433+433

Hello Team Swiggy,

This is to inform you that I have experienced bad services from you. Please see below issue

I tried to place order in Swiggy Dash with amount Rs. 433 but it was failed the transaction and order not placed. After that I checked in onecard app and found asking to swipe which did then amount deducted twice 433+433 and order was not placed because transaction showed failed. but as per app it is...
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nspaced
Feb 23, 2022
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Swiggy instamart didn't deliver all my items

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down...
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nspaced
Feb 23, 2022
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Swiggy instamart didn't deliver all items

Order no.[protected]. swiggy didn't deliver the oats packet.. when raised complaint .. they didn't bother to offer /replacement / refund of the item. Worst customer care. Instamart down down...
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Address: Hyderabad

Order no.[protected]. swiggy delivered damaged papaya .. when raised complaint .. they didn't bother to offer return /replacement / refund of the damaged item. Worst customer care. Instamart down down

-Raghu...
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V
vijo.jose
Feb 22, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
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Instamart item not delivered and marked as delivered

I have ordered some products using the swiggy instamart on 11Th Feb 2022.
But the product was not delivered to me and when i have called the swiggy excitive the calls were not even connecting to that person. Hence I have raised the issue with swiggy support team and during the chat swiggy customer care person also tried to connect with the delivery person but had no luck and he is also was not able to connect with the person. At the...
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Z
Zayan Mohamed
Feb 22, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Account Suspended/blocked

Hi I am regular user of swiggy but suddenly my account has been suspended without any prior intimation and since then i have send about 10 to 15 mails but no is explaining why the account has been suspended and no one is responding on the social media forum also....
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vishant07
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Instamart payment

Bill of ₹310 was booked and payment was done through google pay, amount was deducted. But no message of order placed or tracking in the app

Date of incident: Feb 21, 2022 at 1:36...
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Nisshu Kumar
Feb 21, 2022
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Id rejoining

Address: Muktsar

Plz...
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Ritika Roychowdhury
Feb 20, 2022
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Wrong delivery status provided by the delivery person

Address: Aparajita P-167, Oxytown Road, Oxy Town, Shibrampur, P167, P167, P167

This a reoccurring service issue with swiggy Kolkata. That is the reason we prefer Zomata over swiggy. Worst customer service....
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Reena Bengeri
Feb 20, 2022
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Order number 128422221627

Dear customer support team,

In reference to the order per subject line please note the below

Name REENA BENGERI
Address 112 Peninsula palmville Dodda Thimmasamdra road Sarjapura 562125 Bangalore

The delivery of the order was not made
The delivery boy said he is at location, whereas he has not reached my home address as per above and as in the order

The order was...
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S
Subbudu
Feb 19, 2022
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Received different items from what I ordered

I had placed an order with Swiggy Instamart - on Feb 19, 2022 at 07:14am with the Order I'd[protected]
The Order which I Placed is as below

1. Amul Vanilla Magic Ice Cream 1Liter 1 nos
2. GRB Ghee 200ml 1 nos
3. Saffola Ring Noodles 212grams 2 nos
4. Nandini Orange Milk 500ml 2nos

But instead of above mentioned items I was delivered complete different items listed below
br...
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DHARINI SRINIVASAN
Feb 19, 2022
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Order didn't get placed but amount is deducted

Address: 8 Nagammal Avenue pallikaranai chennai

Ordered an ice cream from swiggy instamart for 77 Rupees. Amount is perfectly paid via Google pay but order is not been placed. Need a refund. If necessary action is not taken, this will be escalated to consumer court...
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Raj Nataraj
Feb 19, 2022
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I am not receive before week salary

Address: Saravanapatti, Coimbatore

Sir my name is Natarajan my DE ID is[protected]/02/2022 to 13/02/2022 my payment totally Rs 978 not receiving money...
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Shine Sandeep
Feb 18, 2022
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Please unblock my blacklisted swiggy I'd

Sir My Name is Chandan, , basically I belong to agriculture family, , due to some agricultural work i does not attend work for many months, , i complaint about this to the swiggy delivery Partner supportive agency 3 -4 times, , the id was not unblock, , they told me that your id blacklisted we cant open, hence i inform you with this complaint sir, , please unblock my blacklisted swiggy delivery account 🙏
Chandan Vs
De Id...
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