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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024

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order not received and refund also not received and customer support also not responding properly.

Order missing from hour

Swiggy delivery cheat

Food missing and quality

Food not delivered for my prepaid order- order ending with 0292

Most useful reviews

My Swiggy delivery ID is been temporarily deactivated.

Nikhil B Waddar

cod not available after cancellation of the order

akanksha Bajpayee

blocked my account

TheSwati Gautam

my account has been deactivated

RAKESH SANTHAPUR

Bank account IFSC code change kare

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They mark order delivered but don't actually deliver them and no refund

Refund not given for my order placed which was not delivered

Received expired items or almost near to expire date

Swiggy reviews & complaints page 78

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I order 1 Orange cake worth 148rs from the restaurant Indian cake bakery in Asansol, West Bengal.

But after delivery I got to know the cake was missing the restaurant just gave me an empty box.

I immediately call the restaurant as well as swiggy but no response from both of them

I mailed swiggy too regarding this but they just said that we will care of this from the next time.

I...

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Address: Hyderabad

My name is soujanya. from hyderabad. I order food in Swiggy. clearly i mentioned my location on screen. Delivery person 10 minutes he will there in next lane to my building. i called so many times to guide about my location but he didn't picked up my call. after15 minutes i got message order delivered successfully. that time also i called delivery person he didn't picked up. he give my food wrong person or he only kept my food i don't know...

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Address: Ggg

Website: Swiggy

I have not got my refund even after 5-6 time in chat ( customer care chat ) . They just saying u will get refunded but i have not got my refund...

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I have been ordering food since 2years from swiggy.
Nowadays, whenever I order after 10pm every restaurant is accepting orders that too prepaid orders & after the order has been prepared, they suddenly start showing that unable to assign deliveryboy or delivery boy refusing order. This has been a regular scenario now.
I have faced this issue more than 5 times.
It causes inconvenience as we have night curfew imposed...

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We order through Swiggy gene (order no[protected] on date 14th January 2022.The delivery boy did not deliver the order and when complained didn’t bother to recheck.The photo attachment by the Swiggy delivery person does not contain face of the recipient or the address.We contacted Swiggy customer care to raise a complain and they provide a SLA OF 48 hours but didn’t contact back till now....

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Address: Andheri West, Mumbai

I ordered a Nutella slice cheese cake from Boston Cafe through Swiggy and paid Rs.292 through Paytm in advance. after I received the order I saw that the cheesecake was only a half slice and not the full slice. it was not only half the quantity of what was promised but also very uneven in the toppings. the issue is still unresolved...

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Address: Vashali nager

Website: Der sir my de id open kervadue

Der sir order pick up but my de I'd belock he pelese open my de I'd...

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Address: Surta

I have done order on dtd.[protected] .
Order no[protected]. & one another order.

Delivery boy dheeraj kumar come to delivery where old age my mother is there for receiving delivery.

I have already paid online such order amount but deliveey boy cheat with rs. 240 against my order. And they cheat of the amount.

Since long I chatting -calling for this till date. Every time representative...

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Date 15th Jan 2022
i ordered food from Swiggy. when order started delaying i inquire about status of order. first the chat representative assure me that order is on time. Aft some time he told me that there is no delivery boy available so he told me that he will assist in cancelling the order. i inquired about the charge or cancellation fee. he explicitly told me no charges because of non availability of delivery boy. even aft that...

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Address: New Delhi Ramesh Nagar Sharda Puri 3

5 star se main nothing coin Ke Badle swiggy ka ka 50 rupees ka voucher leya per main swiggy ko message kara per reply Ab Tak Nahin Aaya Hai 50 rupees ko claim karne ke liye Pin jaruri hai Hai per swiggy company Ne pin hi nahin diya hai To Ham Apne 50 rupees ko kaise claim Kare...

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In the order i had ordered there is written 6 pieces in each of the pizza but in the order i recieved there is only 4 pieces in each of the pizza.

Which means clearly about 30% less quantity in each of the pizza and i this is huge. So I must get 30% of my order value back.

This has not happened with me for first time, this is second time i recieved less quantity of food .
Restraurant is making people fool!...

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I ordered food from swiggy using Dhani Card to get offer and when I received the food item was missing and very bad taste food item I got. So, the swiggy team refunded my money to original payment method and I paid using Dhani Card so I should get the refund there. It's been more than 7 days I have still not received my refund yet.
RNN number - 30001020112010130167958...

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I ordered Paneer Butter Masala with Rumali Roti and a Veg Manchuria through SWIGGY and I must appreciate the delivery guy that he reached in 30 mins I was happy with the first experience with the delivery. But the actual incident happened when I opened the parcel i get to see that the quality of Paneer Butter Masala is at it worst and a pungent smell is coming out of it, when I took it up with the customer care they just keep chanting the...

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Address: Na

Website: Swiggy

I purchase some items from swiggy and i paid for that and after some time they just mention in app that item is deliver which i had not recieved so i took help from swiggy bot and executive told me that you will receive the same package for that i don't need to pay. But when i recieve the order they ask me for money. I told him the whole scenario. He talked to cx. Care executive they told him and to me as well that i need to pay for this...

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I have paid Rs 584 against an order on 31st December 2021 which i wanted to place on Swiggy instamart but it never got placed. they should actually rename it as Swiggy Lootmart. The amount got debited but order was not placed. I am receiving the same response from these nonsense and useless support team which they have but i have not received my refund yet. its been more than 15 days and i am struggling to get my refund. i have sent an email...

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Address: belgaum

Solve the flooting cash problem it's randomly added in my account 1819...

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Completely a fraud!! Such a useless customer support u have. It’s been 10 days my amount is not refunded yet. Daily I’m chatting with these chat support agents who are just useless. They take 10 min to reply for 1 msg. If we ask to call they are disconnecting inbetween agents name are Vivek, arfath, silkwandar and Rohit S these ppl are completely useless. and u ppl ave mentioned call support number which is invalid. Such a fraud this...

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Order placed on 6-1-2022 paying Rs 435/ for delivery of Pizza from Pizza Hut through Swiggy was cancelled by Swiggy as the shop faced problems. Assured of refund by Swiggy but later received a message that the amount paid is charged as cancellation fee. Chats with customer executive not fruitful. I am entitled to refund and now with compensation for delay and deficiency in service,...

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Hi, I have mailed many times to swiggy to please delete my account. But he is not listening. I told him to please delete my order history and delete my account of registered mobile no([protected]) and mail-id [protected]@gmail.com but they continuously saying one thing in mail that it's not possible.
What is wrong with swiggy, please help me to do this needful
Thank you
Khushboo...

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I ordered cheese nuggets.. it's expired a year before......

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