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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 87

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A
Ananya Upreti
Nov 15, 2021
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Found unwanted items inside my order

Address: Sector -D, Pocket-7, 7077 & 7079 Sector-C, Near Indian Spinal Hospital, Vasant Kunj, Delhi 110070, India

I ordered cold Coffee drink and while sipping with the straw I felt something at the back of my throat and when I saw it was thin metal wires which could have got stick in my throat and turned out fatal to me. A person could have died because of this irresponsibility. Plus I cannot upload the picture as it says "file to large" for reference I have shared the images on email. I would completely with full authority like to ask for refund of...
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A
Ankur Gupta5786
from Delhi, Delhi
Nov 14, 2021
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Trust broken

I have ordered an order at 9.51 pm on 14th nov 2021 at my home in faridabad from near by restaurant wow momo which is hardly 3 km away from my home. Order was accepted and a delivery boy had been assigned. But it had been showing 25 min since last 1 hour and at 11, i contacted to swiggy about the real status of the order, then they told me that delivery boy had denied delivery. And they didn't even think to inform me this on time . Is...
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L
Lakshmi G.
Nov 14, 2021
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Missing products

Address: B- 103, Oceanus Freesia Enclave , Bellandur

I am Lakshmi. I have placed an order (order ID[protected] with swiggy instamart on 14/11/21, 09:48 am and it got delivered around 11:55am. While I checked the package I realize two items are missing from the order. I have paid online for the entire order. Modern milk bread and (350g) and 1kg potatoes are missing. I need my products today itself....
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M
MdabdulAziz
from Bengaluru, Karnataka
Nov 14, 2021
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Temporary deactivate id

Address: Kasavanahalli sarjapur road Bangalaru
Website: [email protected]

Open the my ID 🙏...
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J
Juggernaut
from Chennai, Tamil Nadu
Nov 13, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
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Rude delivery driver breaking traffic rules

Address: LB Road, Chennai

I was in my car waiting at a red light at traffic junction where there was no free left turn. This swiggy driver(License# TN72C Z1946) started abusing me because apparently I did not give him way. Brazenly he also jumped the red light. I expect Swiggy to take action and notify me of what action was taken. Such drivers are giving Swiggy a bad reputation. Until action is taken I am not ordering anything from Swiggy....
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B
Boopathi Raj K
Nov 13, 2021
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Food not better

Address: 87H5/3, SS Complex, Ayyampalayam, East Kavery Nagar, Komarapalayam - 638183, Namakkal District.

I order Mushroom Manchurian using swiggy app in the restaurant HYDERABADI BIRIYANI,
117/4, Surya Lilly Arcade Complex,
Colony Hospital Stop, Vijaya Thottam,
Komarapalayam - 638183,
Namakkal District.

My order ID was[protected] which contains 2 items are
1. Mushroom Manchurian x 1 - ₹ 110.00 /-,
2. Veg Nuggets x 1 - ₹ 90.00 /-,
Delivery Partner Fee - ₹ 9.00 /-, br...
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Address: 11th cross, pampa extension, Kempapura, Hebbal

I ordered puliyogare from puliyogare point n I got the amount 100/- deducted and order wasn’t placed...
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E
Eezan m
from HYDERABAD, Andhra Pradesh
Nov 12, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Related to a coupon

Address: Hafez baba nagar
Website: Swiggy

I have ordered chicken munchurian wet3 but I got veg munchurian3 so I was applied coupon of 270INR.but it got wasted .SO I request them to return it back but they are not listening. Very bad services of swiggy. (And this thing happend many times to me) so I request to return my coupon of 270INR

THANK YOU...
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S
Shikha_Birla
from Lucknow, Uttar Pradesh
Nov 11, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Cold and stale food delivery

Address: Gomti nagar, Vibhuti khand

I have ordered corn veggie delight Pizza medium size from oven story pizza with swiggy app but delivery agent has taken too much time to deliver my food item and and when it is delivered it is completely cold and stale on condition....
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A
Afshan7
from Srinagar, Uttarakhand
Nov 9, 2021
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Delivery partner took away all the items back to replace but did not return

Website: Swiggy

I had ordered a pizza, a dip, a roll n 7up from pizza hut using swiggy..The delivery executive handed ovee the order to me and pressed delivered ..i stopped him rightaway and asked him about the 7 up bottle that was missing from the order.He said he didnt knoe n askd me to raise an issue.In return a replacement id was given to me.He insisted on replacing the full order, so I handed over the order to him and he went away.I kept waiting for...
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A
Arush603
from AGRA, Uttar Pradesh
Nov 9, 2021
Nov 10, 2021
This thread was updated on Nov 10, 2021
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Overcharging

Swiggy overcharged me by rounding off me which in illegal and i want to complaint against him....
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V
Vijay Manoharan
from Bengaluru, Karnataka
Nov 8, 2021
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No refund even after 8 days

I placed an order with swiggy on 1st of november they called me saying the item is not available and that my order has been cancelled. they should not have taken the order in the first place. the payment has been made online. since they cancelled the order from their side they still did not refund my amount. pathetic swiggy....
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A
abhijain007
Nov 8, 2021
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No ordered items delivered, yet denied refund!

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: Ordered sweets but received noodles and idli sambhar.
Items ordered:
Besan Burfi - 1kg
Dhoda Special - 1kg

Order total is 507 INR and I had applied a coupon for 199 off. Paid 308 via Amazon Pay Balance.

On complaining, I got a voucher of...
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P
prabastephan
from Mumbai, Maharashtra
Nov 7, 2021
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Resolved

Food issue

Hi Team,

I’m ordered (9:51 pm ) sundar chettinad restaurant for
11:07 I didn’t get delivery I chat with Swiggy assist they said we will assign after 11 clock he said there is no delivery partner would you like to cancel I’m really fed up this service actually am very hungry and outside rain also, Incase they said before 10:30 don’t have issue I will go and buy but he said 11 clock all food shop are closed near...
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S
Somraj84
from Kolkata, West Bengal
Nov 7, 2021
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Mobikwik Coupon applied cashback not received

On October 12th order placed (Order no[protected] worth Rs 361 Mobikwik coupon applied assuring Rs 100 cashback but cashback not received. On asking for help their customer care executive Mr Chirag assured I will get the cashback in 10 working days. Cashback still not received.
Screenshots attached...
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M
Mohammed Badrudduja
from Hyderabad, Telangana
Nov 6, 2021
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Refund Request not accepting

Address: Hyderabad

Mobile number: [protected]

Order Number:[protected]

Dear Sir/Madam

I have placed my order for food instructions I call restaurant no one receive the call than I call to swiggy customer care agent I gave him the instructions of my order he told no one is receiving the call next time you give instruction now your order is prepared then I told the agent cancel my order if no cancellation fee is charged...
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C
culutre voice
Nov 6, 2021
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Non deliver food

Address: Opp.mitc godown meruth road karnal

Namskar!i have ordred at 10 pm and order not delivred and payment deducted from my account .your app shows 41 minutes.till 2am next morning.i requested to you kindly pay my money.and you are illigly harshed me.kindly reply me.i will goto consumer court....
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K
Khaleda Khan
Nov 6, 2021
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Food quality was pathetic

Address: Hyderabad

Order Id- #[protected]
Ordered Egg Biryani from “Hitex Bawarchi” Hyderabad through swiggy.

The quality was pathetic They delivered only un-boiled colour rice with 2 boiled egg.

complained to the swiggy customer care but they refused to provide me the refund or reorder.

Also they said there’s no point in claiming any refund as they do not have such provisions, the most they can do...
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A
Avisikta Naha
Nov 5, 2021
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Money return

Address: Deshbandhupara
Website: www.consumercomplaints.in/new_complaint

I orderd votka from swiggy .
It takes 250 rs.thn it canceled from wine shop.but i dnt get the return money......
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7
7170Sanjoy das
from Kolkata, West Bengal
Nov 4, 2021
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Id temporarily deactivated

Address: 52 sashi bhusan dey street kolkata700012

Hello sir or mam i am sanjoy das my id 1311381 my phone number [protected].i faced false delivery problem with genie order and with this issues i informed many times to stop genie order from my id but anyone didn't listen and now id deactivated.i need this job madly we have 5 members in family and one little childlren pls stop my genie order and active my id 🙏🙏🙏🙏🙏...
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