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Updated: Jun 4, 2024
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R
Ramshiromani Dubey
Oct 26, 2021
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I have received expired item

Address: Mumbai

Hii my name is mahesh dubey. I have order oil from swiggy but received expired and bad quality oil. But swiggy not return and replace this oil. My order I'd Instamart order #[protected] please provide me resolution as soon as possible. My mobile no is [protected]...
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Kamlesh Kesarwani
Oct 26, 2021
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DE ID-1281375 suspension

Meri id[protected] December, 2020 ko id deactivate kar diya gaya hai. Mujhse keval ek hafte mein 2 order delayed ke wajah se id deactivated kar diya gaya. Mere security money bhi wapas nhi kiya hai...
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M
Mc mam Kmptc
Oct 25, 2021
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No standard veg restaurant in my list

Respected sir you are receiving complaint from Hari from cuddalore. I can't able to search standard veg restaurant A2B, Ananda bavan thirupathiripuliyur branch. There foods will be so good. For the past four times I am ordering food from other hotel and I can't ae to tolerate the taste. Please help me reach A2B and Ananda Bhavan thirupapuliyur branch....
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Loveena Goyal
Oct 25, 2021
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Food recieved was foul and different from what I ordered

Mne khna mngwya tha jo ki galat mje deliver hua khna khrab tha nd jo mne mngwaya usse different tha mne sari valid pics nd video b share ki pr mko koi compensation ni mila mje help krre mra registered email h
[protected]@gmail.com
Nd no. H [protected]...
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‘O’pizzano ‘O’pizzano
Oct 25, 2021
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Payout problem

Address: Mohali

Restraurent I'd -378848

Reference previous mails sent for payout request.

It is once again requested that the payout amount for 400+ orders amounting to Approx 2.11 lacs(total sale) is still pending. The issue was highlighted to your team but still the matter has not been resolved.

It is added that the offer was activated by Swiggy after which the same was confirmed by your order management team....
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H
Himaja Reddy Maddika
Oct 24, 2021
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Spilled and loose packed food

Food was loosely packed and spilled.. all the things were mixed into another like salad into rice curry and all.

This is not at all acceptable..
When i choose the option to talk to an agent about it it shows this query is closed..
Ridiculous management..

Photos also i cannot upload as it says you have crossed 32 mb.. infact the photo size is 2mb .. Dont know whats wrong with swiggy....
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A
Athira rajesh
Oct 24, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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Login issue's

Iam not able to login to my account using my phone number
When iam login it is showing that this number already in used 6 months.. I need you to fix this complaint as soon as possible...
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B
Bhaskar jannu
from Hyderabad, Andhra Pradesh
Oct 24, 2021
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I'd is temporarily deactivated

Hi sir/madam
My ID 800472
Please activate now sir, madam...
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A
angry army free fire
Oct 24, 2021
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Active my id

Address: Hsr layout

Mera naam suresh singh hai
DE ID 1638251 hai.
Contact no. [[protected]]

Kisi karnvas mere 3 order cancel huee the usme mera koi fault nhi tha valid reason ke karan huee tha and ab swiggy company ne meri id block kr di hai .

Maine form fillup bhi kiya tha tab bola gaya tha hum cross check karke batate hai.
Ab online hub main Kai bar complent kar chuka hu lekin mujhe koi reply nahi mil raha...
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Laxmi Shingate
Oct 22, 2021
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Different order get

We are vegiterian, but we get nonveg biryani current order, we try to contact but unable to connect call please refund our money otherwise we taking legal action....
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Y
Yash Bhartia
Oct 21, 2021
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Not giving me coupon on wrongly charged fee even after they said would as it was a mistake

I was offered a coupon for an incorrectly charged delivery fee. However, their chat closed before I was able to get the code. When I emailed about the same, they said they could no longer give the code to me. For no apparent reason....
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H
harsh_2250
from Ahmedabad, Gujarat
Oct 21, 2021
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Payment done order not placed

I have clicked make payment option after adding my food in cart and filled details of my SBI debit cards in swiggy payment gateway and after that my money cutted from my bank account and my order is not placed here I have attached screenshot of my transaction which I received from sbi....
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R
Raju Govindapuram
Oct 21, 2021
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Resolved

Not received Payout

Address: Kompally

Sir,
I'm raju Govindapuram
3Days Payout Not Received to Me
[protected]
[protected]
[protected] Date of payout...
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S
sunny5113
from Hyderabad, Telangana
Oct 21, 2021
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Different food delivered even after replacement

Address: Santosh dhaba exclusive, Hanuman Tekdi, Hyderabad, Telangana.
Website: www.swiggy.in

I have ordered garlic bread from Santosh Dhaba Exclusive formerly known as santosh Castel, through Swiggy so they delivered just a bun Instead of Garlic bread and I complained the issue to swiggy so they created a replacement. And I am surprised to find out that the replaced product also different, they told to email the issue to swiggy customer care and they replied no enough proof etc while I have sent photographs of food in box with bills...
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R
roshangnps
Oct 20, 2021
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Received half of ordered quantity food

Hello there, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu....
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R
roshangnps
Oct 20, 2021
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Received half of ordered quantity.

Address: Pankapara khetrajpur sambalpur

Hello, I have ordered full chilli chiken bone and full egg chiken mix fried rice but only half of both the items were received. Please help, tell them to either send replacement of order ro refund. I also sent complain to swiggy care but they didn't helped. My order number was[protected] and name is Roshan Sahu....
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V
vkuchil
from Bengaluru, Karnataka
Oct 19, 2021
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Short supplies

Address: same as below, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs. Phase 7. J P Nagar, D 616, Brigade palm springs.

Order no;[protected] dt 16/10/2021 nandhanapalce

i had raised the complalaint against non supply items for which I am yet to receive the reply
vasanth uchil
[protected]...
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M
Michaelt
Oct 19, 2021
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Refund not received since 20 days

Address: 4 new yellapa chawl jarimari sakinaka
Website: Swiggy app

My name is michael I still not received refund for order id[protected]. Food was not delivered due to technical issue from swiggy end. So after follow up with their customer service many days they initiated refund please find attached screenshot for the same. They provided coupon code which was not working after that they initiated refund but still not received please get my refund from swiggy...
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P
pranjaljain99
from Delhi, Delhi
Oct 18, 2021
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User Data Privacy issue

I have received an email for an order I didn't even place. I haven't been using swiggy for more than 3 years.

I have no details about this order such as who made this order, how much was the amount, from which card was it charged if it was my card etc. This is because I cannot log in to this as the phone number associated has already been discarded long back.

I want to first deactivate the account and then delete...
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A
ANkuR_MeeNAKShi
Oct 18, 2021
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Fraudulently LOGIN DE APP

Address: Scf 24-25 Green city colony Hussainpura urf Rajpura. Near eldeco Estate one.

Dear Team,

I was working as a Swiggy delivery partner before 3 months and I am not using my id and yesterday I am really shocked to see that someone has Fraudulently login into my account with sending me an otp on my registered mobile number. He has delivered the order of towards customer location and collected cash from them. Although I have received a call from the customer end that he is waiting for his order.
Yesterday...
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