Claimed

Swiggy Complaints & Reviews

1
Updated: Jun 4, 2024
Complaints 5068
Resolved
651
Unresolved
4417
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 86

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikush
from Faridabad, Haryana
Nov 23, 2021
Report
Copy

Customer Harassing and food safety

Address: Faridabad

I order on SWIGGY last night they ask me for 45min delivery but after 50min wn my food ws not delivered i chat with help desk and asking for my food delivery but there was no body to help me bcoz food is picked up and delivery boy's no wn not connected by me and also but there customer care executive after that he switched of his phone and i hv to go somewhere after food he delivered food after 90min and food ws Cold and not safe to eat bcoz...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Bring me what i ordered or give me my money back or we are gonna meet in court because this is the third time something like this is happened within a month.
My order number is- #[protected]...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
D
Diganto Goswami
from Mainpuri, Uttar Pradesh
Nov 22, 2021
Report
Copy

Undelivered order marked as delivered in the app.

Address: Flat No. A1, House No. H4/46, Mahavir Enclave, Bengali Colony, Palam Dabri Road, New Delhi 110045, H4/46

My Order Number is[protected].
I have an undelivered order that was tagged as delivered by the delivery agent, Upon raising this concern with Swiggy, they said that the delivery agent is saying that he delivered and hence closing the ticket.

I have the CCTV footage of my Building where the delivery agent claimed to deliver the Order. As a matter of fact, No One from Swiggy Entered and Exited during the claim of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakshijaiswal0818
Nov 22, 2021
Report
Copy

Delay of parcel

I have ordered food, I had waited for 3 hour but it's not come so I lastly cancelled my order .. its so bad service of yours, you should improve your service you have worst service,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Silent Arun
Nov 22, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

1124353 I'd temporarily deactivated open Madi kodi

Address: Jayanagar 4th block

Sir account is temporarily deactivated agide rejan yaru yeltilla open Madi kodi antha office Alli agide agode ella antha heltidhare...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Veena Tanna
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Report
Copy

My Swiggy Account number is not getting login and my Swiggy Account number is de

Please Activate my Swiggy account number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sumit mohanale
Nov 21, 2021
Report
Copy

Mobile number change

Address: Latur

Resignation number network issue...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
bangalore Vlogs
Nov 21, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Report
Copy

Id deactivated id no 729338

Address: Whitefield Bangalore

Sir i am mashud Mazumder working in swiggydelivery partner for a long time OR very honest and hard work all the time 2, 6 years never any complaint i have but 03 oct company my id deactivated please sir I'm request
Sir my id aeactivated please sir i need
My job please sir naxt time no mistake
Sir please i need job please help me
Thunku...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
L
loku97
from Suri, West Bengal
Nov 21, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
Resolved
Report
Copy
Resolved

My order cancel but refund not received in my paytm wallet

Dear sir I am order food to swiggy on 21 oct my swiggy registered number-[protected].order cancel but refund not received plz help...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Angelique Fernandes
Nov 20, 2021
Report
Copy

Non- Delivery of food

Address: 174A NH17 Socorro, Porvorim, Bardez

We ordered for food at around 8:20. The was a complete mix-up with the delivery location despite having ordered from swiggy earlier. The delivery agent called us and we answered but his voice was not clear and the call got disconnected. We attempted to reach him through 2 numbers and managed to contact him and get an alternate number to contact him on whatsapp. He requested the location be sent to him, which we did, after which he said it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bangalore Vlogs
Nov 20, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
Report
Copy
Resolved

My id deactivated

Address: Whitefield Bangalore

Sir i am mashud Mazumder working in swiggy delivery partner for a long time OR very honest and hard work all the time 2, 6 years never any complaint i have but 03 oct company my id deactivated please sir I'm request
Sir my id aeactivated please sir i need
My job please sir naxt time no mistake
Sir please i need job please help me
Thunku...
+1 photos
Helpful
10 other people found this review helpful
10 found this helpful
3 Comments
Report
Copy
M
miglani236718
from Gurugram, Haryana
Nov 20, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
Resolved
Report
Copy
Resolved

Billed above MRP

Hi Team,

I have placed an order on Swiggy Instamart on 19th Nov ‘21 wide Order no #[protected] for few groceries .

I placed an order for Crown Dates, 250 GM packet . On the order page it was showing as 185 . ( snap shot attached) .

But to my utter surprise when I received the delivery, it showed MRP of the same Crown Dates as 117 ( pl refer the pics attached ) . I raised the issue with the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaprasad1992
Nov 19, 2021
Report
Copy

Order delay and cancel

Address: Na

Hi Team,

This was the pathetic experince with swiggy..I ordered for the food from "Nandhana palace" and I was aaked to wait for 40 min, then a delivery executive was assigned. He took the food and delivered to a different person. When I chatted with the customer care representative, he waa not willing ro help. He was asking me to cancel the order rather than helping me out. Then I recieved a call from the swiggy team and he...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinodlumiere
from Tumkur, Karnataka
Nov 19, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
Report
Copy

OVercharged on all the Product

Hi, I am a regular customer and i m part of Super Binge plan as well.

I am sure that normally you guys put 20rs extra on the menu, plus tax and then delivery charges and which i am okay. But i cant digest the factor that you guys charge 100 rs plus for each product on some restaurants, for each item.
For example NISO restuarant in KR Puram Bangalore, they charge 150rs for lemon chicken and where in i m charged 219rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun thimmaiah
Nov 19, 2021
Report
Copy

Coupons offer declined while payment

Once the coupon is applied there small discount and total payable amount is subtracted with discount amount, but when we choose the payment mode, it reflects the original amount.Either im seeing this wrong or doing something wrong or you guys need to get this right.
Instead of giving false coupon offers you could play being genuine with the customers....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nukala1959
from Hyderabad, Andhra Pradesh
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Report
Copy

Ibaco ice cream

Address: Hyderabad

Yesterday I have placed an order with Swiggy for 10 cups (Each cup 95 gms) of Ice cream - Maha Raj Bhog from IBACO vide order no.[protected], Nov 16, 21:27. The delivery is received without any proper packing to protect cooling. My cousin received the delivery so that I could not notice. When the ice cream is served to my guests I was a bit embarassed as the cream is totally melted and looks like flavoured milk. I have reported this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I have attached the photo regarding order. Cod disabled even though swiggy canceled my order. Gave a coupon instead of removing the cancelation fee. Coupon only valid for a month.
Don't have money in bank right now so can't use online payment. And swiggy customer care said will enable only after placing 3-4 orders via online payment....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bullet lovers BHATI
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Report
Copy

Tampriyal deactivated account in swiggy partner app

Address: Jodhpur

Meri de I'd 1694974 is tampriyal deactived bata rha he plz meri help kare or I'd ko on kare call me [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
N
nukala1959
from Hyderabad, Andhra Pradesh
Nov 16, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Report
Copy

Ibaco icecream

Address: Hyderabad

10 cups of icecream ordered today. 6 cups received with melted icecream. No proper response from Swiggy...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Veena8853
Nov 16, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
Report
Copy
Resolved

Cod disabled

My cash on delivery was disabled even though it was swiggys fault . They compensated me the canceled order money but only gave me a coupon instead of canceling the fee charged. They canceled my order and and compensated by giving a coupon but disabled cod . So I can't place a order and use the coupon. I don't use online payment. And coupon is only valid for a month. Currently I don't have cash in my bank to use online payment. So I am not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy