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P
Prisha Somanatti
from Belgaum, Karnataka
Dec 3, 2021
Dec 4, 2021
This thread was updated on Dec 4, 2021
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Charges are too high

Website: I

Prices on Swiggy are more than double the original price...
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தஞ்சை திரு தினேஷ்
from Madurai, Tamil Nadu
Dec 2, 2021
Dec 2, 2021
This thread was updated on Dec 2, 2021
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Food Delivery wrong location auto changed to without my permission so order cancel without refund my money

Address: 4th Floor, Sri Balavinayagar Square No.2, Dr.B.Narasimman Road, N Boag Rd, T. Nagar, Chennai, Tamil Nadu 600017

I have Completed my food delivery order in my GPS location but showed me Coimbatore restaurant I didn't know that is another city so I place an order paid for my food after that this is showed me other city pilots pick up the order, so i complain to swiggy support team please refund me this is a technical error but there not refund that money. i am lost of my money with hungry....
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Prajna_U
Dec 1, 2021
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Took payment twice

Website: Swiggy

On 14/11/2021 I ordered food worth Rs.1156 from Hara Fine Dine restaurant, Banashankari, Bangalore. When the order arrived the delivery agent said Swiggy wants to cancel my order. He asked me to pay him directly. After seeing that the order has been canceled and the refund has been initiated on the Swiggy app, I received the food and paid him via PhonePe. The amount has been deducted from my account (I also have the transaction ID of PhonePe)...
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S
sarla subramanian
Nov 30, 2021
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Swiggy Genie

Address: 1001,Sobha Anantha,7/3 Richmond Road

Your delivery guy has been avoiding returning change after taking extra to pay the store .
Swiggy Genie order #[protected] from Suma Coffee Works

Delivery guy no.[protected]...
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Irshad45
from Noida, Uttar Pradesh
Nov 30, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Order Cancelled but refunded amount not credit

This is Irshad having registered mobile No - [protected]. I want to Inform you that I have order food from swiggy of Rs. 144 on 28th Nov 2021.
I have return you order due to bad packaging. And lodge complaint for refund. They have initiate refund but my amount is not credited yet in my account.
there is almost 48 hours passed. how much time do you take to refund a such amount....
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R
Ranjan Pedalu
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Executive behaviour & food

Today we have ordered Biryani from Supreme BBQ Kitchen through Swigy order no. #[protected] and food was delivered by Zeeshan Shaikh.

The delivery boy was not weares the mask and uniform and he was looking very unprofessional and ugly.

When he was delivered the food to us said that " Aapko is restaurant me kya acchha laga, sada hua restaurant hai, khana bhi sada hua hai, aap dekhoge to khaoge bhi nahi." And...
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Chitrangi Sharma
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Ordered not delivered and cancelled and amount not refunded

Website: www.swiggy.com

I ordered a pre paid waffle cake from Belgian waffles vaishali nagar Jaipur from my another number that is [protected] registered on the name of suryanshu sharma. Order number[protected] . Due to some technical issue the number got switched off, I instantly called from my another number but delivery guy refused to deliver the pre paid order and ran away with it. He didn’t return the order to Belgian waffle store as well . This is highly...
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Osheen Jain
Nov 29, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Refund not received for missing order items

Website: www.swiggy.com

I placed an order with Swiggy on[protected]. Order no.[protected]. one of the order items was missing. So, I immediately raised the issue with them but no solution was provided. Then, I reached out to them through mail, Swiggy Chat and call. But they keep giving the same replies:
1. Photo provided is not clear
2. After carefully reviewing, refund is not possible ( it is not my fault that the seal tape used by the restaurant...
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Trio la patisserie
from Hyderabad, Andhra Pradesh
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Duped by a employee who was our account manager, swiggy team has done nothing in the last 15 days

Address: Hyderabad

We were assigned a account manager for our restaurants, he took money to his account saying he can activate ads from his side with a code. We transferred the amount, the promotion got started but we noticed we were being charged for promotion which were being deducted from our weekly payout. We got assigned a new manager now, but we had no information upto a month. The person now doesn't lift calls and the last call he spoke was a week ago...
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S
Sujal Annapurna
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Someone else is using my gmail id to order food in jaipur

A person from Jaipur is using my gamil id to order food from your platform, I cannot identify the person as I cannot see the name or a phone number. Kindly resolve the issue.
Thanks...
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A
Aakash [email protected]
Nov 29, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Food

Sir meri id ko please vaishali nagar jaipur kar do muje bahut jyada dikat aa rhi he sir please aapse request he muje meri id vaishali nagar krwani he to please aap kar do

Name jitendra singh rathore
DE1497980
Mo [protected]...
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D
Djfwnisbmwj
Nov 27, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Terms and conditions of a plan changed entirely

Hello,
I bought Swiggy super plan for ₹399. It promised free deliveries of food above ₹149 and buy 1 get 1 on food from certain restaurants.
Within 1 week of buying the plan, they have completely changed the conditions of the plan without any prior information and without my consent....
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V
Vikikumar@420
from Jahanabad, Uttar Pradesh
Nov 27, 2021
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My I'd is temporary deactivate

Address: Jahanabadh

My I'd 832882 temporary deactivate please my I'd activate kr digiye...
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S
Siddhi Karwalkar
from Mumbai, Maharashtra
Nov 25, 2021
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Payment done but order not placed

I just completed my payment on swiggy instamart but my order was not placed. Please solve this asap...
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A
adi56975
from Powai, Maharashtra
Nov 25, 2021
Nov 28, 2021
This thread was updated on Nov 28, 2021
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Delivery Fee Charged despite having Swiggy Super

Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru, Karnataka - 560047

Hi

Swiggy has been charging me delivery fees since they upgraded my Swiggy Super Plan to Swiggy One without notifying me

Compare these 2 orders, Order #[protected] & Order #[protected], Both have almost the same item total, but one is charged with a delivery fee and one is not. They have been charging me ever since they upgraded my Swiggy Super plan.

I've raised this concern many times but still,...
+3 photos
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Cnsmer2345
from Kolkata, West Bengal
Nov 25, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
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Missing Item from the order

I had ordered Chick'n Rice Solo Combo from KFC and was supposed to receive 1 Popcorn Rice Bowl, 3 Chicken Strips, 1 Dip and one chilled Pepsi. I did not receive the Dip. I complained about the matter to Swiggy's customer care but a digitally automated message told me to email photos. I emailed them photos of the food I received and of the invoice which clearly states that I should be offered a Dip. The restaurant clearly knew that the item...
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Khyaati Sharma
Nov 24, 2021
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Timed delivery not fulfilled as promised

Address: New Sunny Enclave, Mohali, Kharar, Punjab

I was promised an ETA of 34 mins. For my order number[protected] and the ETA which I have now received is 8.42pm while I placed the order on 7.45pm
This is not the first time happening. Either this company should not promise fast deliveries or take responsibility for their course of action because they never tell you that the ETA is revised. It's only when the customer thinks that enough time has passed and asks help in the app,...
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V
Vidurshan Thirumalai
Nov 24, 2021
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Swiggy Delivery Executive ID Temporarily Suspended Requesting to Activate (ID 532252)

Address: Address Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road Bengaluru Bangalore District Karnataka India - 560029

This is to kindly inform you, that i was sincerely worked last 3 years for swiggy, but now I was temporarily deactivated, I very much fed up this issue, because I'm really worked hard without any black marks. I fully satisfied the customers as I possible.
Due to some zone DEs self orders I got those orders, to deliver, because i'm not able to reject or cancel those orders due to penalty issues.
So i delivered those orders....
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S
sahil_abc
from Chandigarh, Punjab
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Order cancelled due to delivery partner incompetency

Order #[protected]

Delivery partner was able to find the delivery address, so they cancelled the order and no refund was given.

I have the full conversation for proof....
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S
Sharan_jam
Nov 23, 2021
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Swiggy delivery order number

I placed an order today at 4:20 pm. The same was taking 57 minutes to deliver. Hence was canceled. The complete amount was deducted as cancellation charges. This whole process took less than 5 minutes . They are not offering a refund or food delivery...
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