Submit a Complaint
Claimed

Swiggy Complaints & Reviews

www.swiggy.com
1
Updated: Jun 4, 2024
Complaints 5068
Resolved
651
Unresolved
4417
So far so good - The company responded to our notifications and is working on resolving complaints.
Complaints
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Food
Swiggy

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Swiggy reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajesh Jattitude
from Jodhpur, Rajasthan
Nov 4, 2021
Report
Copy

In swiggy delivery partner app my is temporarily stopped

Address: 402 mahaveer nagar Sangariya fanta Jodhpur Rajasthan

Dear sir please start my swiggy delivery partner I'd. I'd number is 1513737 and mobile number is [protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bhavana@12
from Nagpur, Maharashtra
Nov 4, 2021
Report
Copy

Order didn't placed but money got deducted

Address: Rajat Utsav Apartment kachimet nagpur

While placing the order money got deducted from my account but order didn't placed.I request you to refund the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
_
_112_Ayush Aryan
Nov 4, 2021
Report
Copy

Received a hair on the order delivered and not giving the refund

Order Number:[protected]

This is so shameful. I ordered my meal (2 dosa and 2 idli ) from a restraunt "South ka Swad" worth Rs 299 on 3rd November, 2021 and received hair in the Dosa. I don't know which part of the body, the hair might be. So I threw the entire order as it was very unhealthy to eat. This is very bad. I paid for an order and in a way not received the order. I paid to swiggy for the same and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sooraj subramanian
from Delhi, Delhi
Nov 3, 2021
Report
Copy

Not received proper response (order no. 119031316696)

Address: Thane west

I have ordered food from swiggy. The order was delayed by 30 minutes which is due to Mumbai traffic and can be excused. Second thing, the order was incomplete and the items were spilled all over. The delivery executive spoke to me after keeping the parcel in my lobby was saying that the food is spilled due to improper packing from restaurant. 1 item is completely spilled and other item was missing. When I escalated the matter to swiggy, they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swaroop43879
from Hyderabad, Telangana
Nov 3, 2021
Jan 17, 2023
This thread was updated on Jan 17, 2023
Report
Copy

Unable to login with my register number

Website: Swiggy.in

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same

Requesting you to please fix...
+2 photos
Helpful
44 other people found this review helpful
44 found this helpful
4 Comments
Report
Copy
G
Ganesh Nemalapuri
Nov 3, 2021
Report
Copy

Bad quality biryani

I order chicken biryani swiggy i recieved bad quality food and i complainted to swiggy customer care they noot replaced food and they given the details of the restaurent to file the complaint on restaurent.
swiggy is not taking any action on restaurent they are neglecting like this kind of issues so im requesting you to take action on swiggy please...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Imaanshi
Nov 3, 2021
Report
Copy

Pay on delivery

I always ordered food via cash on dilevery from swiggy but from 2 days due to restaurant mistake I have to cancel my order without cancellation fee. But now they've blocked my account from cash on delivery option for me without my mistake or my fault. The one who made mistake was the restaurant not me then why I have to be blocked. Please resolve it as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
baranidharan
from Chennai, Tamil Nadu
Nov 2, 2021
Resolved
Report
Copy
Resolved

Prepaid Order. Food Not Delivered. No Proper response from Swiggy

On 1 Nov 2021 @ 18:59 ordered and Prepaid at Copper Kitchen (SWIGGY ORDER ID[protected] for Rs.327) through Swiggy.

Around 20:00 IST Swiggy Executive ARRIVED AT MY PLACE and told that he left food at Hotel BY MISTAKE and CHANGED HIS ORDER STATUS AS DELIVERED. Hence I contact Swiggy Help Center, first asked my address, then told to talk with executive, and finally, they told me to send mail to [protected]@swiggy.in
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kavyarukman
from Thiruvidaimaruthur, Tamil Nadu
Nov 2, 2021
Report
Copy

Money was deducted twice for the same order.

I have ordered sweets and snack from Ganga sweets for Rs473 through swiggy. I have paid online Rs 473 via GPay and the money got debited twice from my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mutthumadhavan Devshivamani
Nov 2, 2021
Report
Copy

Not receiving the swiggy orders

I am not able to receive the genie orders...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sunil Srk Vlogs
Oct 31, 2021
Report
Copy

My swiggy I'd temporarily deactivate please I want to reactivate my id

Address: Mumbai Kharghar swiggy hub

I start working swiggy 2019 jaise hi korona chalu hua mai kam nahi kar paya aur mera id deactivate ho gaya I like to work only swiggy no any companies bec love to work with swiggy please sir mera id open kijiye mai duty karna chahta hun thanku so much....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nitinkarnawat
from Bengaluru, Karnataka
Oct 30, 2021
Resolved
Report
Copy
Resolved

Received damaged cake for my mom birthday

Hi i have placed 2 cakes from aburee le chocolatier, Kormangla from swiggy, 1 for my mom birthday and 1 for my sister. And in that 1 cake of my mom birthday was damaged alot from the bottom. I have raised issue with the customer care they saying sorry it happened we will give you 390rs coupon code. I said them i need full refund of my cake amount not the coupon, coz i have paid 800₹ for the cake and they offering me ₹390 coupon, i said...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ronuayy
Oct 29, 2021
Report
Copy

Sign in problem

When we are going to login to swiggy account its showing mobile number already used in last 6 months, please resolve this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilbarasa
from Jodhpur, Rajasthan
Oct 29, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
Resolved
Report
Copy
Resolved

Temporarily deactivate de on karwane ke liya

Address: Jodhpur
Website: Plz on my de id

Sir i am anil barasa working in swiggy delivery partner for a long time OR very honest and hard work all the time 3 years never any complaint i have but today company temporarily deactivated my de id please Sir i request you on my de id 1165193 please do i need job please sir
My account deactivate not warning and not call suddenly my account deactivate center team please request you on my de id...
+1 photos
Helpful
26 other people found this review helpful
26 found this helpful
4 Comments
Report
Copy
A
Ajay2k7
from Mumbai, Maharashtra
Oct 29, 2021
Resolved
Report
Copy
Resolved

Cheated by swiggy guys

Address: Bandra eaat

Dear Team,

My self Ajay Tiwari Resturant ID 22733749,
A person named Harsh Shah as a representative of swiggy come to me on 23 October 2021,
He asked me to do registered my restaurant in swiggy then I told ok and he registered my restaurant through his mobile and whatsapp him all my documents and shown him original also, then he told me just pay me 8590 right now and after document get ok you pay me 7316...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitika Grewal
Oct 29, 2021
Resolved
Report
Copy
Resolved

Order not placed, payment deducted from account

I orderd something, amount is deducted from my account but order is not placed, first of all they have no any costumer care or helpline number so if someone have problem how can they contact, and when I contacted them through message, they didn't take any further step, they said contact to concerned bank, but I have already paid, how bank is responsible in this....
Helpful
21 other people found this review helpful
21 found this helpful
Write a comment
Report
Copy
A
Ankbha
from Palwal, Haryana
Oct 28, 2021
Report
Copy

Item missing tulsi

Address: Shiv colony palwal haryana

Order id[protected]
Iorder 20 roti but igot only 4 roti 16 roti Missing 😭😭😭😭 we are 8 people what we do Swiggy chat support not helping please help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AkshitaUpreti
from Delhi, Delhi
Oct 27, 2021
Report
Copy

Scam company

Address: bangalore

I ordered food from swiggy and they did not deliver all items, order number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Krishna Pada Chanda
Oct 26, 2021
Resolved
Report
Copy
Resolved

Less food delivered

I ordered for 5 fried rice, 1 chilly chiken and 1 chicken munchurian on 24/10/2021 by swiggy.
Order no[protected], /

registered email krishna.[protected]@sbi.co.in

mobile no [protected]

order from Mitali restaurant

delivered by Abdul aziz al amin.

But they supplied 1 fried rice, 1chilly chiken and 1 chicken munchurian.There was four fried rice missing.
I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rudolf1801
Oct 26, 2021
Report
Copy

Gayadhar Nayak

Food seal was broken...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Marico
2.4
(64)
Food Panda
1
(945)
Karachi Bakery
1
(71)