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Swiggy Complaints & Reviews

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Updated: Jun 4, 2024
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Swiggy reviews & complaints page 92

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The issue that I have experienced was: While booking, swiggy website given me option to type my address, I have written my address correctly but in the map it didn't picked up my address location even though i have chosen to my current location, it picked wrong location. When delivery boy call me I have asked him to deliver to my address but he went to wrong location picked by the swiggy map. I request him to deliver to my address and take...
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Sourav B. Roy
Sep 20, 2021
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Dirt in my food

Address: Bangalore India

Ordered 2 burgers from Wendy's Bangalore and when i lifted the top bun to put sauce on the patty i found black disgusting dirt in the lettuce.

I had already eaten one of the bugers without checking and could not eat the rest as i started feeling sick looking at the dirt on the food....
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ShravanKT
from Hyderabad, Telangana
Sep 20, 2021
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Food not delivered completely. No value for customers

Address: Hyderabad

Nightmare would probably never use it again, worst customer service ever and they definitely do not value their customers. Ordered 5 items worth rs 655 plus 80 rs of additional charges. Only 4 items where delivered. When spoke to customer service they say a coupon of rs 22 will be issued instead of the itme which itself was worth rs 100. Family had to adjust with less food, delivery charges of rs 80 got wasted how can they say they value...
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Dipjit saha
Sep 20, 2021
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376 pending amount IFSC code change ho gaye

Address: Udaipur tripura

Bank ka account thik ho gaye please pending amount de dena...
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Dipjit saha
Sep 20, 2021
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Bank account IFSC code change kare

Address: Udaipur tripura

Mere jo bank hai uska IFSC code change ho gaye account pe amount credited nahi hota hai...
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Joyalbert
Sep 20, 2021
Jul 23, 2022
This thread was updated on Jul 23, 2022
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Weekly payout issue

Address: Guwahati maligaon

I'm am delivery partner of swiggy my DE ID is 1628617 till now 2 week pass I have not got my previous week payout...
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Indrajeet Bharatkumar Pawar
from Pune, Maharashtra
Sep 19, 2021
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Payment done but order didn't placed,got canceled

Address: B.H Pawar, Sr.no 209/6/13, Koyana-Krishna, Bhagirathinagar, Sadesatara Nali Road, Hadapsar, Pune

I have ordered vegetables from Swiggy instamart.
After that I made payment, my payment gone but order didn't get placed, got canceled.

Please help....
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My wife ordered from swiggy on 08/09/2021.Amount deducted from the account but order failed. After 9 days still we have not received any refund. Customer care executive on chat said in that case they cannot help. Swiggy is cheated with us for very small amount. On 08/09/2021 following message has been received:

Your payment for Swiggy order #[protected] was not completed. Any amount if debited from your card will get refunded...
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Pranjay Gupta
Sep 16, 2021
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Denying support for me not being able to place an order on the app

I purchased premium swiggy membership because they offer free deliveries on orders. But as soon as I bought the membership my regular restaurant was marked as unserviceable because I used to order a lot from there and the delivery Charges were high.
I went to customer care and waited for more than 1.5 hours because they put me on hold as they can’t help me and they will transfer the call to a senior executive. They denied help for...
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Mohd Uroj
Sep 16, 2021
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Fraud by rider

Address: A-44 Rajouri Garden
Website: Swiggy

Order id[protected]

Jitender Sharma- [protected] the rider arrived at restaurant and collect the order but not pick up on there app after that customer call me and told me rider jitender saying restaurant system not working, I have received order from restaurant and I am cancelling the order and you pay by cash.. It's fraud by rider...
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Dipjit saha
Sep 16, 2021
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Swiggy payout issue

Address: Udaipur tripura

Amount not credited in my bank account kab se bol raha hu solve nahi hoya...
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DeepakJarwal
from Delhi, Delhi
Sep 16, 2021
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About Order no.#109605020939 Cancellation Fee rs.352

Address: Aurangabad, Maharashtra

I ordered food for 352 on 17th July 2021 at 7.30PM from Hotel Maithili.
Order no.#[protected]Registered mobile no. [protected]
I cancelled the order by mistake immediately I spoke the customer care executive escalation manager and informed about cancellation due to error and asked them to dispatch the order asap, to my address, they gave lame excuses like food is gone to food hub
I asked them to dispatch my food as I...
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Harish_kumar_official
Sep 16, 2021
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I have to complaint about the spillage and packaging issue of delivered food.

Address: ANJAPPAR RESTAURANT - PERAMBUR, CHENNAI.

I was ordered chicken meals in ANJAPPAR RESTAURANT, PERAMBUR. In that delivered parcel the chicken gravy box and rasam box was totally busted and that gravy was totally leaked to the balance foods and the paper bag... Promisely can't able to eat the food...All the food I threw it to the dustbin, My hardened money that I paid was wasted. But I can't get an proper response from the swiggy and Surely I want refund because of this issue happened...
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Karuna809
from Gurugram, Haryana
Sep 16, 2021
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Expired chicken

Website: Swiggy

I have recieved chicken salami from swiggy which was expired in 06/2020 and manufactured in 2019 a year old expired and I am having sever food poisoning due to this...
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Dipjit saha
Sep 15, 2021
Jun 23, 2022
This thread was updated on Jun 23, 2022
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Amount not credited

Address: Udaipur tripura
Website: Swiggy.com

Payout thik se credited nahi hota avi tak solve nahi hoya...
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Tamasree
from Kolkata, West Bengal
Sep 15, 2021
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Items order are not same as item delivered

I have ordered and paid Rs 1152 for
1) firni Rs 65
2)kakori kebab (4 pieces) Rs 385
3) mutton biryani and chicken tikka butter masala (6 pieces) Rs 640
Total=1152
But at the time of delivery I got
1)firni Rs 65
2)kakori half Rs 190(3 pieces)
3) mutton biryani Rs 290
Plus taxes Total Rs 572
My chicken tikka butter masala and one kakori kebab are missing in order.when I contacted...
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Dipjit saha
Sep 15, 2021
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Payout issue

Address: Udaipur tripura

376 rupees was not credited processing ho raha hai avi tak nahi mila...
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JEET &^
Sep 15, 2021
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TOOK my money for nothing

Address: 11 suren tagore road Ground floor

Date :15th September 2021

Order No :[protected]

I am regular customer Prime member of Swiggy ordering daily twice .

For the first instance today due to sudden emergency i could not receive the call from delivery boy twice . In 4 minutes he cancelled the order .

When i spoke soon with your customer executive Angena she said its contactless policy no refund . I said everyday executives...
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T Tarun
Sep 14, 2021
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I'm complaining about missing Item.

I ordered 2 biryanis of different types (Chichen Fry piece Biryani and Chicken Dhum biryani) Where's I got only biryani rice in two packs without any pieces. This is completely unfair. I ordered for Chicken Dhum biryani and Chicken Fry Piece Biryani not for Rice....
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Thanneeru vasantha
Sep 13, 2021
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Refund issue mistake is from swiggy end

After ordering the items the restaurant is closed so when I look for the options it automatically cancelled and amount is chargeable for refund so not refunded but it's swiggy mistake please refund my amount...
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