My son, who is currently in Class XII, has registered with Byjus Online platform since Class VI. I have paid full amount for his online tuition till Class XII CBSE (including JEE NEET). As per the t & c, Byjus are required to send Study materials by post. Accordingly, I have been receiving the study materials till his Class XI. However, despite requesting them several times at [protected]@byjus.com giving details of Student's registered email id, contact number, they did not respond/ send the study materials.
BYJU's customer support has been notified about the posted complaint.