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Titan Company Complaints & Reviews

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Updated: Mar 8, 2025
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Titan Company reviews & complaints page 91

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I
indraneel2010
from Bengaluru, Karnataka
Mar 4, 2011
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Cold Customer Management

Address: Bangalore, Karnataka

I have been staying in Bangalore since 5 years and is happy with the service my optometrist has been providing me since then. However this time lured by the swanky looks of Titan Eye+ stores decided to take a chance with them.

I bought my frame from them in 2009. Last month my spectacle glasses broke accidentally and hence visited Titan Eye+ store located on New Bel Road, Bangalore on Mar 18, 2011 and placed the order for...
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nameeta.kustagi
from Bengaluru, Karnataka
Mar 3, 2011
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Defective frame not exchanged

Address: Bangalore, Karnataka

Recently I purchased a Titan Eye frame from Titan Eye showroom in HRBR layout branch.
The frame was a defective piece and we realised this only after reaching home. On taking it back to the showroom, the Titan eye employees told me that they would get me a replacement with 2 days.
After 2 days, I got the information that the same model is not available with them and that they need more time to get it from another showroom. br...
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Reshma Prabhath
from Bengaluru, Karnataka
Mar 1, 2011
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Worst Service in Jayanagar Branch

Address: Karnataka

I have bought spectacle from Titan Eye+ Jayanagar 4th Block Branch, at the time of delivery there was some alignment problem in the frame later I was not able to use the spectacle due to this problem. So, I took it to the Jayanagar Titan branch (where I bought) for fixing it on Feb 26th. While aligning they broke one glass (right side) and they rejected to replace the glass. And the service man who did this Mr. Ravi Prakash told that it...
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A
appireddy
from Chennai, Tamil Nadu
Feb 24, 2011
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defect in water resistance

Address: Bangalore, Karnataka

i have purchased a titian watch worth 40000 rs . it was written 30m water resistance on it. i went to swimming and the water went inside WATCH . i have asked the sales men in the shop "what is meant by 30m water resistance" .. he replied that even when we wash hands the water wont go inside. i dont understand " why will anyone go 30 down inside water for washing hands... and finally he said some idiotic answers. i felt...
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rajibpradhan
from New Delhi, Delhi
Feb 10, 2011
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Unsuitable Lens Irritate Eyes

Address: Gurgaon, Haryana

Dear Sir,

I bought a spectacle from your shop at FF-31, First Fkoor, Metroplitan Mall, M.G.Road, Gurgaon-122002 vide Sales Order No: TDGU006271 and Invoice No: BAO0003204 dated 08/02/2011. My eye sight was tested at your shop and according to yoursalesman optician's advice, I bought the frame fitted with power visor. I was told that I can wear it all the time and will be able to see correctly. On the said day whenn i collected...
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ashish337650
from Mumbai, Maharashtra
Feb 5, 2011
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NON ISSUE OF CASH MEMO BY THE DEALER

Address: Tinsukia, Assam

ABOUT 2 YEARS AGO, I HAD PURCHASED A WATCH (1151SLO1)FROM P.M.BARDHAN & CO.DAILY BAZAR TINSUKIA.RECENTLY THE GLASS OF MY WATCH WAS BROKEN AND WHEN I ASKED THE SERVICE CENTRE TO CHANGE THE GLASS THEY REPLIED ME THAT THE SPARE PARTS OF THIS WATCH IS NOT AVAILABLE AND AS SUCH THE WATCH CANNOT BE REPAIRED .
THEREFORE THE SUGGESTED ME THAT THE COMPANY WOULD RETAIN THE WATCH AND ISSUE ME A DISCOUNT COUPON OF THE SAME AMOUNT TO ENABLE...
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sawarkar.swati
from Mumbai, Maharashtra
Feb 4, 2011
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height of negligence

Address: Maharashtra

hi, my name is swati....
i went to nagpur's titan service station in dec 2010 which is situated in sadar,nagpur....
i was given the warranty that if the polish or any thing wrong happened to watch within a year it will be replaced...
but when i went there it was denyed that no such promise was made by them.
my watch polish was not in good condition....it got rusted....
hence it should be replaced or...
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Ullas. Pai
from Colachel, Tamil Nadu
Feb 3, 2011
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SIGNET

Address: Bangalore, Karnataka

Hi.
Titan has this reward program called Signet. Where in points are collected for each purchase and you can "redeem" it as a discount once you have a certain amount of points.
I have the Signet card numbered 90558272 under my Name : Ullas K. Pai
I have it since 2-3 years approximately and the card has a display of validity as 08/01/2012

I have bought roughly 4 watches roughly 3 in bangalore and...
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nguha
from Bengaluru, Karnataka
Jan 31, 2011
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Stopping of Watch

Address: South 24 Parganas, West Bengal

Model of Watch :- 1491WL01
Date of Puchase :- 04/05/2010
Signet Membership No.[protected]
From the beginning i use this watch only 3 days, after that i have gone to outside the kolkata with other watch for 4 months. After back, during using of this watch i have found that watch was stopped and case was rusted. So, put it to the service centre. After taking one month the watch was back from the service centre with new case....
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M
maitry
from Bengaluru, Karnataka
Jan 30, 2011
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Change design of my order and refuse to take it back

Address: Gandhinagar, Gujarat

i have ordered a golden bracelet type bangle of 13-14 grms approximately as per their design for daily wear.& a chain of 8 gms. from tanishq at shivaranjini cross roads, saatellite ahmedabad .they advised that if you will buy 30gms you will get 0.50 gms. for each 15 gms of gold but i refused. when my order was ready i went to collect it was total of 29.950 gms.& bracelet was not for daily wear but heavy like occasional wear.i told...
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punshe
from Chennai, Tamil Nadu
Jan 29, 2011
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incompetacy to repair

Address: Thane, Maharashtra

I had purchsed a titan fastrack digital watch model no 4053PM02 on Dec 2008. It has digital as well as analogue display. suddenly today the analogue stopped working, but digital was working. I showed the faulty watch to the service centre at thane. World of Titan ph no 65182153. the service centre there checked the watch and returned it back to me saying that the watch is irrepairable and i have to purcahse a new watch for which i would be...
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TGPK
from Chennai, Tamil Nadu
Jan 28, 2011
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Worst service at OMR showroom

Address: Chennai, Tamil Nadu

Hi,

I'm Praveen from OMR. I gave my Titan wrist watch to change the glass in Titan Showroom which is in kottivakkam, OMR.chennai-96. They told that they will give it back in two days but when i went there after two days at that time only they searched my watch and told it was not ready. Again they told to come after two days, when i went there same thing happened again. Likewise i went there for third time and the watch...
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A
anilsaxena
from Mumbai, Maharashtra
Jan 23, 2011
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Defective specs

Address: Maharashtra

Dear Sir,

I am writing to you after a poor service delivery experience of one of the store delivering your Brand product of Titan Eye+

I had recently purchase a specs for my wife from Titan Eye+ showroom in Kalayani Nagar, Pune. After the delivery of the specs though after a delayed response and I dropped to the store to tighten the specs after 4 or 5 days of delivery. When I handed over the specs to the store...
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yatinchandak
from Mumbai, Maharashtra
Jan 20, 2011
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MANUFACTURING DEFECT IN THE STRAP AND MECHANISM

Address: Salem, Tamil Nadu

MODEL NO 9214SM02 OF OCTANE SERIES

THERE IS A DEFECT IN THE STRAP AND THE DATE AND DAY MECHANISM .

I HAD MADE A COMPLAINT IN THE CORP. CONSUMER MAIL ADDRESS , BUT STILL DID NOT GET THE REPLY FROM TITAN TILL 5 DAYS.

TITAN WATCHES ARE NOT WORTH , BEC THEY ARE NOT OF GOOD QUALITY. ALSO THEY ARE LEAST BOTHERED ABOUT AFTER SALES SERVICE.. THEY JUST WANT TO SELL THEM.... TITAN IS LEAST BOTHERED ABOUT...
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Ujjval Vyas
from Pune, Maharashtra
Jan 19, 2011
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Replacement

Address: Ahmedabad, Gujarat

Dear Sir / Madam

I have purchased 1 wrist watch @7995/- to gift someone from Titan co, dealer named GOLDEN TIME, Nr. Fun Re public,Ramdevnagar,Ahmedabad dated 12/01/2011 & i want to change the dial. I went to the dealar on 14th Jan-11 (Closed) & again went on 15/01/11 i request them to pl. change the watch & give me other dial on same or higher price. But they said it is not possible. I can not understand the policy...
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A
able devasia
Jan 14, 2011
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against blue dart

Address: Bangalore, Karnataka

my name is able,i had purched 1 hp dv6 laptop on last month(nov)2nd,that time i had regstered for the deevali offer,Registration code is - 2198662,yet i dnt get the gift,plz help me to get this offer
Please find below the delivery report of Blue Dart courier for the dispatch of Titan Gift Voucher:



Top of Form

Waybill No : [protected] Reference No : 71033379

Pickup...
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A
akhil41
from Nagpur, Maharashtra
Jan 5, 2011
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gold covering not good (black within 3-4 months)

Address: Durg, Chhattisgarh

sir.

i bought two titan watch from army canteen last year model s 857, sir but both watches gold covering is not good & putting balck spots within 3 -4 months, due to product purchesing from canteen i have no dealers stam in bill so plz advise me what i doooooooooooooooo.

akhilesh shukla
[protected]
bhilai...
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subhanshi
from Chittaurgarh, Rajasthan
Dec 30, 2010
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refusing to act on their own policy

Address: Uttar Pradesh

i bought specs from titan eye+ worth Rs.53000 in all. at the tym of purchase they told me about a unique policy in which they said that 80% of the amount of each spec is insured and in case of lose or theft or damage of spec we can claim the insurance and get ANY new spec by juz paying 20% of th cost. and for one of the spec i did so and got new one. but now when i am asking for the claim of other specs they refuse to act according to the...
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ashutosh9
from Mairwa, Bihar
Dec 29, 2010
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non delivery of frame

Address: West Delhi, Delhi

I had purchase a frame from them at the same time I saw that frame was on faulty when I told them that frame is poor in quality they assured me to replace the same model in 3 to 4 days . Because I had made payment so there is nothing to argue with them . Almost after passing of 2 fortnight there is no proper answer from.them ,in-between I have visited there showroom 4 ,5 times but the answer is only this we will give u the replace but til...
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gtupatel
from Mumbai, Maharashtra
Dec 29, 2010
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WATCH

Address: Gujarat

This is Jiten Patel. I have one complaint regarding my watch Tommy .I have bought that from CG Road Ahmedabad before month. Last one month this is second time it get stop and nobody is giving me proper answer even Mr. Urvish ( Store Manager ) does not knowing proper system. Every time he is giving us different answer. I after one week I have big occasion and he is saying it will takes two week that means my occasion will gets spoil. Infact...
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