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Titan Company Complaints & Reviews

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Updated: Mar 8, 2025
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Titan Company reviews & complaints page 93

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A
amit.wayal
from Pune, Maharashtra
Sep 15, 2010
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Poor Services

Address: Pune, Maharashtra

Hi,

I'm using the the Fastrack Watch (3006QM01) from 6th December 2009 but from that time i have faced lots of problem with watch, every time having the Crown problem, its getting dropped for 2-3 times and my self submitted the Watch for 2-3 for repairing. Its really pathetic services and really i'm requesting for the replacement of this watch or else comittement that in future i'll not be face the problem with...
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rdent1
from Coimbatore, Tamil Nadu
Sep 15, 2010
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DEFECTIVE WATCH

Address: Tamil Nadu

Dear Sir

I purchased one watch model no 91616MO1 on 9th march 2009

eversince the watch purchased by me is defective pc

two three times I have given for reapir in your watch care centre in tiruppur

ref id is 21AS0181B12641

again the watch is creating problem



I want a replacement watch against this watch as number from the watch...
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A
arupnarayan
from Kolkata, West Bengal
Sep 7, 2010
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BAD QUALITY PRODUCTS

Address: North 24 Parganas, West Bengal

Hi, Myself Arup Narayan Nanda from kolkata. I have purchased one pair of glasses alongwith frame from Titan Eye+, Laketown store in February 2010 by spending Rs. 5425/-. In the month of May 2010 the frame had lost colour from different spots. I have lodged a complaint through email and visited the store for replacement. They have assured me to give me the replacement within 25 days, but i got the same after 28 days. And it is a matter of...
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Neeraj AGarwala
from Kolkata, West Bengal
Sep 6, 2010
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NO delivery of Spectacles

Address: West Bengal

I regret to state the Reputed Company like your are not paying attention to customer service, as spectacles are very sensitive to person having high myphio power.

I have purchased the spectacles for my sister from Titan Eye Shop from South City Mall, 375, Price Annwar Shah Road, Jodhpur Park, Kolkta-68 on 21.08.10. against Sr no 442 dt 21.08.10 . The power of glass is approx -8.5; The delivery date was aprx 10 day ie on 31.08.10....
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F
farhan_ali
from Pune, Maharashtra
Sep 5, 2010
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changing the strap

Address: Pune, Maharashtra

The fasttrack watch are good in look and style but worst in the case of support. Today one small pin of my fastrack watch got missing. So I went to world of Titan parihar chowk pune. And I told them about this problem and told them to give me that small pin spare part. They just refused and said we have to change the whole band of the watch. ( just for a pin whole watch band has to be replaced weird !! shame to titans) I said ok! when he...
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S
suneethd
from Mumbai, Maharashtra
Aug 26, 2010
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health hazard

Address: Pune, Maharashtra

27/08/2010
Dear Sir,
I regret to inform you that you neither have a customer care nor a manufacturer care even for yourself. If you type titan eye complaints on internet, you would see that you have a host o[censored]nsatisfied customers for every aspect of eye care.

I do not have any serious issue as far as any transaction is concerned as I have not done any with titan eye + but I shall send this mail to whoever I can...
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Rajeev Bhargava
from Delhi, Delhi
Aug 24, 2010
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overcharging by Titan

Address: Delhi

I purchased Xylus watch from NDSE show room . They charged me Rs. 13000.00 AFter payment they give me samsung mobile as free gift. When I came home I was shocked to see the price of watch as per box is Rs. 9000.00 It means they added the price of phone in the watch and selling it as free. i have written many complaints but no one responds. I could not find any other means to escalate...
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inbaraj06
from Delhi, Delhi
Aug 17, 2010
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No discount for sodexho pass

Address: Bangalore, Karnataka

Hi,

This is inbaraj.I am working for TATA CONSULTANY SERVICES for last 3 years.I have received sodexho gift pass from my brother to purchase TITAN watch. My brother was not able to select correct watch for me,so he gifted sodexho pass worth rs 2000 to choose titan watch from world of titan show room.


When i gone to Marathalli(Bangalore) TITAN show room on 14th aug. I was happy that 20% discount on all...
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shrikant babhale
from Bengaluru, Karnataka
Aug 12, 2010
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warranty /guarantee

Address: Chandrapur, Maharashtra

I have purchased a Titan Watch on dt. 30/07/10 costing 2100/- from CHANDRAPUR WORLD OF TITAN .Within 10 days of its purchasing wrist belt got dislodged fortunately watch remain safe even it failed down on road.Soon after incidence I approached your world o titan ,To my surprised I received a joking response that Belt is not under warrantee. I would like to ask
1) Whose responsibility is it?
2) Who is responsible if the wrist...
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V
vinodkalia
from Mumbai, Maharashtra
Aug 12, 2010
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mirror crack

Address: Amritsar, Punjab

Respected Sir/Madam,

My Self Vinod Kalia .I have TITAN Watch M.no9232QCA . I am Submit for Repair of Glass Before
Two month 10-june-2010 at TITAN DEALER SHOW ROOM Standard Times Hall Bazar Amritsar
But Till Date i have not Recieved Watch and dont know what is the Status,

So Kindly Revert me what is the Statusof my Watch Model no 9232QCA ASAP and ASAP

Revert me [protected]@rediffmail.combr...
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J
jalandar
Aug 7, 2010
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Poor product & Service

Address: Mumbai City, Maharashtra

Hi Have purchased Zoop Kids Watch From Lifestyle stores (R City Mall, Ghatkopar) on 12/06/2010

After that the next day we wanted to go out and my son took it out to wear it but to our surpirse the Watch was completely dead, and immediately i called up customer service centre nos; and shocked to hear that we dont have any information about the zoop watch service sir we cant help, then the next day i visited the same shop from...
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S
Subhendu Bandyopadhyay
from Kolkata, West Bengal
Aug 5, 2010
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Cheated while buying Titan wrist watch at ‘M.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087)

Address: North 24 Parganas, West Bengal

Cheated while buying Titan wrist watch at ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087)


On 3rd August 2010, I was there at Lindsay Street, Kolkata with my wife for some work. As we were passing by ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087), a retail shop for wrist watches.
I stopped by the display window to see a watch with “Lunar Movement”, which I was looking...
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R
rashitush
from Mumbai, Maharashtra
Aug 3, 2010
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In all showroom not getting the new Belt

Address: Vadodara, Gujarat

Respected sir/mem,

This is Tushar Talvadekar from baroda Gujarat. last two years back am using your brand which is Titan Fast track model and now i am not using the same because my belt is broken and i visit in all showroom in baroda but they dont have the belt last time i visit at Alkapuri showroom The world of Titan for the same but they dont have this number of belt and they told me within ten days after your order you will...
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G
gaurav dhawan
from Delhi, Delhi
Jul 22, 2010
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2 yr warranty of watch dishonoured

Address: Central Delhi, Delhi

HI
This is Gaurav Dhawan ! [protected]
watch was purchased in nov'09 from Sikka & Sons d- block CP central cirlce , stoped working in 4 months , and this watch was for Rs 4500 , got exchanged after 1 day , i bought for Rs 5600 again , where bill was never changed ! i gave this back for reparing , waited 15 days ! my calls were not entertained at all ! at last i visited to the shop ! they hardly cared saying its Titans...
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A
amardeepyadav
from Noida, Uttar Pradesh
Jul 20, 2010
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Titan Eye: DO NOT BUY TITAN EYE PRODUCTS!!

Address: South Delhi, Delhi

Hi,

I booked spectacle with contact lenses from Titan Eye + Lajpat Nagar Branch, New Delhi on 6th Feb 2010. They said that both the products will be available on 9th Feb 2010.

But i finally got it on 14 Feb 2010.

After 12 days of purchasing, Frame of the spectacle had been broken. I requested them to change the frame or replace it on 14 March. (As it was in warranty).

They said,...
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M
modipawan8126
Jul 11, 2010
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No Repair for Fibre Belt

Address: Bangalore, Karnataka

I also bought Fastrack watch 2 years back cost 1500/- Rs. Now its fibre belt is breaking from one side. I visited near by dealer shop. He said this can't be repaired & asked me to go to the same show where i bought. I also dont have bill of purchase. Who keeps bills for so long. He also said that this can't be repair. This has to go to company & company will value your watch. Approx you get 50% of the actual cost. That means...
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A
anmolj
from Mumbai, Maharashtra
Jul 9, 2010
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FAKE WARRANTY

Address: Ambala, Haryana

Hi

My name is Anmol Jain and I had purchased TITAN FASTTRACK SUNGLASSES at Rs. 1800 from Bangalore on April 2006. It had a warranty for 1 year. Within 1 year, the glasses got scratches and I went to Ambala Cantt, Packard Watch Company, Rai Market to submit the same. The person at Packard Watch Company showed reluctance in accepting statng that the glasses were not purchase from him. After showing him warranty card and arguing...
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C
ca.pushkar
from Delhi, Delhi
Jun 17, 2010
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Scratch on Glass

Address: Jharkhand

I bought spectacle at Rs. 6327/- on 14/11/2009 (6 months back) with invoice no BAP0000141.

After a couple of months of buying this I noticed some cracks getting developed on the glasses (Scratch-resistant / hard coating glasses of Crizal) of this spectacle. After 3-4 months some 3 cracks were clearly visible from one end.

As a user of spectacles from my school days, I always have too delicately taken care of...
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S
smohana
from Bengaluru, Karnataka
Jun 14, 2010
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Very Bad experience with Progressive Lens + Pathetic Customer Service

Address: Anand, Gujarat

Hello Sir,

This is with respect to the purchase of new glasses with progressive lens.

The purchase was done on 31st March 2010 and till date i have not been able to get adjusted to the new lens type.

I have already paid a Huge amount of Rs 8000 to TITAN Eye and the least i expect is
a prompt Customer Service - Alas! this has not been experienced and is conveniently missed !

I...
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dinkar_kela
from Gurgaon, Haryana
May 25, 2010
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CORRUGATED PROBLEM

Address: Agra, Uttar Pradesh

MY NAME IS DINKAR,I PURCHASED A WATCH REGALIA MODEL NO .1926 YEA,I HAVE A PROBLEM OF CORRUGATED PROBLEM...
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