Urban Company Complaints & Reviews

I made a booking for 4th september 2pm and paid Rs 727 for the same. The amount got debited from my account but Urban company said that there are no bookings. Kindly refund the amount or confirm my booking....

Helpful

Found this helpful?

Write a comment

Address: Pune

Dear Urban Company
I have taken the painting service from your team. It’s not even been 15 days after the painting. My previous issues were visible in painting like dampness and cracks in wall.
I called your representative you executive did the survey, he told me to get back on this. Now after 15-20 days your executive is telling me it doesn’t comes under warranty. What kind of service are you providing, I could have taken...

Helpful

Found this helpful?

Write a comment

My split ac was serviced by urban company on 28th aug, 2022. During servicing the swing motor got damaged by the service man..He assured me the part will be replaced free of cost by urban company.Next day...another technician came for changing the part..As my ac is brand new and Hitachi make, I asked him to install the original part and show me the bill as proof. BUT HE DENIED AND WENT AWAY SAYING TOMORROW HE WILL COME TO CHANGE THE PART...From...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

It all started with a complaint of a foul smell in the water. The customer called for a service and found out that the tap water is very clean and hence the TDS has dropped to 4. So either you buy a TDS controller or wait for a few days if the taste gets better.

While the technician Sanjay Patel was servicing the customer heard a sound and the machine stopped working. The technician had no clue what he was doing. The customer...

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

I have taken the service on 30th November 2021. At that time their professional change the part(valve) (which was working but having some leakage) with the new one. But the new one was having some issue so the professional dismantled old part and used one small part of it with new valve. In a way he damaged our old part which was working but with little leakage and now we can't use that. So, with this the new one started working fine. But...

Helpful

Found this helpful?

Write a comment

Hello Team,

I bought membership for a year of amount 299/- on 27 August 2022 at 11:22 pm.

But my membership is still not updated even when I connect with the customer support they said that they did not receive any amount, Also when i ask them to check from your back end they put my call on hold thrice for approx 30 minutes.

I asked them if you didn’t get any amount if you are not able to find...

Helpful

Found this helpful?

Write a comment

Address: Pratap nagar jaipur

I took the ac gas charging service in July month and the technician looks temporary resolved the issue. I took the insurance service with UC .

Now again I am facing cooling issue with ac and in last 4 days tried to connect with UC customer care through app but they are not responding.

I am really unsatisfy with the service they are providing .

Please don't use this kind of online service app. They...

Helpful

Found this helpful?

Write a comment

Home cleaning service worth 8000 was booked for 29/08/2022.
Professional left cleaning disc unmanned which crashed into our expensive SONY TV, the repair of the same is costing a whopping 60000!
On top of this, UC is not working on complaint or has sent a confirmation or progress report of my complaint. Shabby service, damaged appliance and no customer grievance redressal. A refund as well as a compensation for the damages is...

Helpful

Found this helpful?

Write a comment

I tried to make payment via gpay and amount 399/- got debited but membership was not renewed...

Helpful

Found this helpful?

Write a comment

Address: chennai

31.7.22 I booked Urban company for service which my working washing machine not started means power on but washing not started

One UC person came on that day and he said there was a sensor problem and it cost around 1500 . Then he collected 500rs from me and said tomorrow will fix the issue

1.8.22 he came with some sensor and install and then also it is not working then he said circuit board problem I will fix...

Helpful

Found this helpful?

1 Comment

I booked a professional for repair of tv on 30 th May 2022. The urban company charged me for replacement of speakers and other charges. After a day, the same problem occured for which the technician told me that the speaker installed recently by him was not good so he will replace the same soon. On 11th june 2022, he replaced the speakers again. For some days, the same problem again occured.. Now when I connected with the customer support...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: noida sectoe 82

LAPTOP repair is done in urban company, charged 8000 but the problem is not solved, NOW customer care also not responding. please check issue and do the needful to avoid consumer forum complaint.

please refund my money...

Helpful

Found this helpful?

Write a comment

Address: Okhla, New Delhi

One of my office AC wall spilt units was having the issue of low cooling and I got a booking done from the Urban Company app for AC repairs for 23rd Aug 22.
The UC technician who came, and investigated the AC for a few minutes, told me that there are multiple issues, including Gas topping up. I told him that the estimate is quite high and I would like to take a second opinion.
Instead of closing the case and charging for the...

Helpful

Found this helpful?

Write a comment

Address: www.urbancompany.com

Website: www.urbancompany.com

AC repair is done in urban company, charged 4699 but the problem is not solved so again revisited the issue and said it cant be done by them and refund the amount of lg AC tech repair is done, now it is finished they are postponing the issue without giving any clarification on this issue...

Helpful

Found this helpful?

1 Comment

I booked a pest control service on 3rd August, 2022. The cockroach removal is a two-stage process and after the first step, there is not too much change (i.e. there are still cockroaches).

The professional completed the first stage and a follow-up was scheduled for 15th August, 2022 (which was later resceduled to 17th August, 2022). The professional failed to show up despite his assurances and repeated calls.

We...

Helpful

Found this helpful?

Write a comment

Hi Team,

This is to keep you update I had taken service on 21st March’2022 and urban clap technician had repaired my TV and given warranty for 1 year in urban clap receipt.but within 3 months my television was damaged and trying to connect with support team past 1 months onwards but finally I had received the call on today and received pathetic comments like if I have received the Urban Clap partner warranty so I need to...

Helpful

Found this helpful?

Write a comment

I asked urban company customer support team, if i can book 5 laser session and take every session in different city and the said yes. So i booked 5 session for laser hair reduction when i was in kolkata and took one session there . Now i am in bangalore and trying to redeem 2nd session, but it is saying book in same city as original order. Its been 2 days, they have not resolved the issue....

Helpful

Found this helpful?

Write a comment

Since 19th aug afternoon i have booked for salon work at 4.30pm. without intimation rescheduled for 22nd Aug, when i checked i rescheduled for 20th 9 a.m as it is showing availability in their website.but again they did not assign and rescheduled to 21st aug 1 pm. They don't have any direct no. To reach. The employees who are in chat session totally unprofessional.when i asked for compensation they denied when i asked to connect call to senior...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Hi UC,

I am in extreme frustration to share with you that my booking experience for UC Plumbing service has been such a horrible experience.

The plumber did the repairs and charged me Rs 5000.From the very next day I started facing issue with the repair he did to the flush tank. The flush tank was working properly before and he repaired it to increase the water flow.It did worked but now the tank is leaking...

Helpful

Found this helpful?

Write a comment

Address: DABC,AISHWARYAM PHASE-2,NOLAMBUR

July 31st they have attended AC issue mentioned that condenser problem. So they have removed both indoor and outdoor unit and taken for service. They have kept AC for almost 5 days. After 15 minutes it was observed that it is not functioning with Auto cut-off. Once again August 15th was attended. But still problem is continuing. But even AC is not working. Third time they have scheduled on 15th of August. Still now they are not responding...

Helpful

Found this helpful?

Write a comment

Urban Company Complaints & Reviews

File a complaint to Urban Company

Recently resolved complaints

Most useful reviews

Featured stories

Urban Company reviews & complaints page 17

Amount deducted but booking not complete

Painting Services

AC damaged part replacement

Faulty adaptor placed by technician leading to machine damage

Washing Machine Service

Membership not updated and amount deducted

Warranty issue

Appliance damaged while home cleaning service

Amount debited but membership not renewed

Washing Machine repair scam

TV repair and after sales service

Laptop warranty customer care not responding

AC tampering and stealing of parts by Urban Company technician

Refund amount

Follow-Up Visit Missed + Urban Company Non-Responsive

Damaged my television within warranty but providing the solution

Laser hair reduction service

Professional not assigned as per cm availability

Property Damaged No redressal Provided No Revisit Done

Ac cooling issue not resolved

Recent comments

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR

Urban Company Complaints & Reviews

File a complaint to Urban Company

Recently resolved complaints

Most useful reviews

Featured stories

Urban Company reviews & complaints page 17

Recent comments

Related businesses

New Member Registration

New Member Registration

New Member Registration

User Login

User Facebook Login

GDPR