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Asus India Complaints & Reviews

www.asus.com/in
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Updated: Jan 18, 2025
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Laptop Not repaired yet and unable to use since around 2 months
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Fraud Service Centre
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Asus ROG Phone 5

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Asus India reviews & complaints page 4

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A
Aayush09096
from Hazaribagh, Jharkhand
Aug 6, 2022
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Customer service 01

Address: Supreme Chambers, 4th Floor, 402, 17/18 Shah Industrial Estate, Veera Desai Rd, Mumbai, Maharashtra 400053
Website: www.asus.com/in

I ordered a laptop on 3rd of August and have paid each penny. I was told my order will be delivered in 4-5 business days. It has been more than 3 days and my order still shows processing. They just sent me an email after the order and nothing after that. I cant track my order or get any details. The customer care helpline knows nothing or very little about their own services. I would rate it 0/5 in terms of dealing after the order. Please...
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O
Omkar Nalawade
Jul 31, 2022
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Dealer is not giving Replacement After DOA Certificate

Address: Deccan,Pune,Maharashtra, India

I have purchased Asus Tuf Gaming A15 FA506IC-HN005W, which stopped working within 4 days .I Visted customer service center they provided me with DOA certificate but the dealership where I have purchased laptop from is not accepted the DOA and asking for canceling DOA ....
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H
Hussain@
from Hyderabad, Andhra Pradesh
Jul 27, 2022
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Laptop charger

I have problem in my laptop which I buyed in flipkart I am uder warranty but flipkart is not showing invoice please look into this...
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U
Udit Gautam
Jul 24, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
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Asus Vivobook S15 Display not working

Purchased via Amazon on July 15 2022, and Inbuilt display is not working as of July 24, 2022. External display via HDMI works fine. It costed me 75000. 75000 worth of Damaged product? I need a replacement....
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K
Kalakaar124
from Firozpur, Punjab
Jul 22, 2022
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Asus notebook k513

Address: United States Fremont 48720 Kato Rd, Taiwan Taipei 15, Li-Te Rd
Website: www.asus.com/in

In feb 2022 i have purchased new laptop and after 6 month i start creating problems so 3 time i have claim warrenty but there is no solution of my problem doing my time waste so i want replacement of mn laptop...
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G
Garviksh Bansal
Jul 11, 2022
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Zenbook DUO / Replacement of speaker were fake during my warranty period and the poor customer Service

Address: SF-22 ACL Colony Darlaghat Teh- Arki Distt Solan Himachal Pradesh
Website: asus.com

Respected Sir,
i purchased an laptop it had issue with the screen and speaker screen was replaced but it again have the same issue. And the speaker were promised to be by harman Kardon but they have replaced my speakers by fake harman kardon as they are starting to act again weird...
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R
Rajkhowa vlogs
from Mumbai, Maharashtra
Jul 4, 2022
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Got a Defective product

Address: Gohpur

I Bought a Asus X412DA laptop in 2021. The product i got was not working from the Next month.I visited Service center so many times but the problem is not fixed till date.They always says like come back tomorrow or use the laptop some more time after doing factory reset or Doing os.Now The service center and the customer service was saying that your Laptop warranty ends in april so we can't repair it for free.So kindly provide repair for...
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H
Hareesach
Jun 24, 2022
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Laptop is very slow and hang

Laptop is not working properly and its too slow and hang while using time....
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M
Mahendra Puli
Jun 22, 2022
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Network problem

Address: biryani zone near marthali

Do not connected wifi and bluetooth please solve the problem...
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D
debojitacharjee
from Guwahati, Assam
Jun 4, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
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Asus online fraud

I ordered one Asus laptop from the Asus online store (https://in.store.asus.com/) on 30-May-22, and after placing the order when I confirmed about the shipping with the customer care - it was informed to me that the product would be shipped through Bluedart. But the product was shipped through Delhivery courier and the assured delivery date was 03-May-23. However, after one day I get an email from Asus that the shipment has been handed over...
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M
Mussmir
from Srinagar, Jammu and Kashmir
May 20, 2022
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Asus ROG 5 refund

Address: Mumbai

I have purchased rog 5 in 2021 the mainboard of the unit has been replaced 4 times. Now it's the 5 time again after faulty upater wifi and hotspot stopped working again the this issue is happening to all rog 5 user. I'm suffering from past 5 months they even do not provide refund or replacement even regional service leader of Asus promised last time . I want complete refund...
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K
Kapil13041997
from Chennai, Tamil Nadu
May 4, 2022
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Low quality product

Bought rog 3 in cot 2021 and within 4 months product has issue, made in china...
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T
The piscean
Apr 22, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Second time my mobile is dead inside warranty

My mobile serial #M4AIGF001502MMC
Model Asus Rog 5 phone

This company named Asus india is a fraud company. They manufacture all scrap phone's in India. My phone is dead for the second time, thank God it is still under warranty, otherwise I had to pay Rs 43000 just to get the motherboard fixed from this company. This is just a tactic to sell their motherboard at premium prices, the phone which i purchased from these guys...
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R
Roobankesav
from Chennimalai, Tamil Nadu
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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Laptop service center poor quality and standard

Address: Chennai

I have purchased a new notebook laptop series and with 4months two different issues faced and logged a complaint..

It's been 7days, Asus Team not able to assist the issue and breaching their standard TAT and escalation raised too, but their standard remain as it is.. very ugly and poor quality of products and poor people in service center.....
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D
DanzZy2f4u
from Mumbai, Maharashtra
Apr 15, 2022
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Asus Rog strix 1050 ti 4gb

I bought Asus Cerberus 1050 ti 4gb graphics card which worked pretty well for 3, 4 months then it stopped working. I visited service center for 3 times, they replaced Cerberus 1050ti graphics card with Asus Rog Strix 1050 ti 4gb which was repaired, I didn't know about that and it also stopped working within a month. Pathetic service....
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V
vishalovi
from Mumbai, Maharashtra
Apr 13, 2022
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Troubleshooting>Premium Phone ROG Phone 5 (ZS673KS); ASUS Service No=A2201020616-0028

Address: Asansol

Dear Asus,

I have phone charging issues since I purchased since . The charging stops after certain period of time for the same issue it has been submitted twice for repair . This is faulty handset and I haven repeatedly asking for replaced of my handset. Although after customer service mentioning my services I found that they responded for repair. I found this is unjustified because I followed policy of Asus India policy for...
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K
krish jaiswal
from kanpur, Uttar Pradesh
Apr 9, 2022
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Asus rog strix g17 I have got a defective product

Address: 22A lal bangla pardewan pur kanpur

I have been facing the blue screen of death issue in my asus rog strix g17 since after the 5th day of purchasing the laptop I thought that it is some drive issue and updating the driver will fix this issue but since then I have faced BSOD almost every day I have tried every possible way to solve this issue I've also followed the steps given my the Microsoft BSOD issue fix and Asus BSOD fix I have also visited the service centre twice and...
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H
Hpwarmac
from Ramanathapuram, Tamil Nadu
Mar 13, 2022
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Motherboard defect

After twice motherboards replacement .phone not properly working .Many defects, heating, fps drop, auto shutdown, battery drains.He didn't do refund process...
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S
Shreyas Adithya
Mar 5, 2022
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Asus E210 no power issue

I purchased Asus E210 through Flipkart on February 5th 2022. Yes just last month. I have struggled like anything to get my son this laptop for his board exams to prepare. Had to take a loan and buy this laptop which did not even work for one month. This month he has exams through out and the service support people cannot even tell me by when it can be fixed. I did not buy this laptop to call so many support numbers and beg so much. There...
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M
mr raghwan
from Jodhpur, Rajasthan
Mar 2, 2022
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Slow working and defect in laptop

Address: plot no.66,ghanchi colony,bhagat ki kothi,jodhpur ,rajasthan,342001

Its a new device but not working properly due to this i am suffering from lot of working problem and i also fund defect in this product, so please solve my problem......
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