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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com
1.8
Updated: Nov 25, 2024
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Not provided rooms as per confirmation
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Ibibo Group / Goibibo reviews & complaints page 220

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B
bull375
from Hyderabad, Telangana
Mar 22, 2016
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Goibibo not transparent about hand baggage and check in baggage

Address: Gurgaon, Haryana, 560064
Website: www.goibibo.com

Goibibo is conning the customers about flight bookings by not showing hand baggage only flights and checkin baggage flights only. They are not being transparent.
I recently booked a return flight from blr to hyd and there is an option for no checkin baggage on the website when booking. If no checkin baggage is left unchecked, goibibo shows all the flights both hand baggage flights and checkin baggage flights also. One has to click...
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S
Sukhdev Garg
from Mumbai, Maharashtra
Mar 19, 2016
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Booking not confirmed

Website: www.goibibo.com

I booked a hotel through this website on 17 march/2016 and paid in advance for same..I got confirmation mail from the website. When i called the hotel for confirmation on 19 march, I was told that there is no booking on my name. I got no intimation by any means from the online company.I called the helpline no. and i was told that i will be provided an upgraded room in 10 mins bt after calling three times my problem was not solved.I took leave...
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zaidkhan123
from Yarada, Andhra Pradesh
Mar 19, 2016
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Hotel services

Address: Bangalore, Karnataka
Website: goibibo.com

Dear sir/Madam,
I javed khan have booked a hotel from your goibibo.com my booking id is:htls9pvbqn hotel name: Dammanagi comforts in banglore indranagar, The A/C of the hotel was not working and when asked the hotel management did not respond and they were least bothered for my concern the whole night i was awake giving complaints to the management due to which i have fallen ill and my work did not happen.Please should stop suggesting...
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M
Milind Kapse
from Mumbai, Maharashtra
Mar 18, 2016
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Fraud!!! Not ready refund my money in my bank account... After cancellation of booking.

Address: Thane, Maharashtra, 421301
Website: www.goibibo,com

Fraud!!! Fraud!!! Not ready refund my money in my bank account... After cancellation of booking..
It's very shame full, to change the subject line. My complaint is i want to refund my money completely, instead of putting in gocash wallet. But goibibo directly change the subject-line of communication. And my request no. 237433 was not solved yet, but goibibo closed that. I want to cancel the hotel booking (Id: htlcw5by78), but due to...
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D
drdeepchat
from Kolkata, West Bengal
Mar 11, 2016
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Unethical behaviour of issuing one sided ticket for a return journey ticket

Address: Gurgaon, Haryana
Website: www.goibibo.com

I & two of my family members want to travel from Kolkata to Tezpur & back with journey dates 9th april, 2016 & return journey date 16th april, 2016. I searched all travel sites & found Goibibo.com website giving the best deal at Rs. 15, 864/- Other sites namely easemytrip, yatra.com & expedia were selling the same package at a higher price ranging from Rs.17000/- to Rs.18000/- Hence I decided to book through Goibibo website on 9.3.2016. After...
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A
akguptaashish
Mar 11, 2016
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Refund of my money

Address: 530046
Website: www.goibibo.com/bus

This is being to inform you that my name is ASHISH KUMAR,
for journey
from visakhapatnam to Hyderabad, I booked the bus on date[protected]
and that amount is deducted from my account 584.10 rs but my booking
confirmation not come, so I call to your customer care the customer
care representative told me that your transaction has been done but
some technical issue at the gogibo side, so you book your...
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Narima Fernandes
from Bengaluru, Karnataka
Mar 9, 2016
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Not refunding my money

Description: name: tapan das
Booking id: nsgf4qw7c
Payment id: gofldmu4d8dc[protected]
Recently missed my flight because of delay from goa to bangalore flight, g8286 goair 05 mar 16 mr tapan das pnr. Rpzuqc
I missed my connecting flight to kolkata.
Spicejet sg517 pnr f4qw7c 05 mar 16 mr. Tapan das.

Flight missed from bangalore to calcutta, air was not at all cooperating with the guests and...
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R
Rasika Deshmukh
from Pune, Maharashtra
Mar 8, 2016
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Goibibo registers fake hotels

Address: 411001
Website: www.goibibo.com/hotels

Recently we planned a visit to mussourie, we found one hotel named KBM continental so we contacted goibibo to get the number of hotel. we got the number and we spoke to that person. since there was no option to pay the amount online, we paid 12800 to that person which included 2 days 2 rooms stay and pick up drop and on the day when they were suppose to pick us up, nobody came and he called us and said that cab driver is not available, you...
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G
ghosa39
from Kolkata, West Bengal
Mar 8, 2016
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Charged me extra

Address: 700039
Website: www.goibibo.com

Hello this is to kindly inform that i boarded you flight on 25th and i was late half an hour because my car broke down on the road i spoke to a couple of your representetives they said mam com soon its ok but we reached the airport the flight dint leave and the person in the checking counter charged us alot extra money n gave us the next flight when the seats were empty i too took the training of airport but this is not done please refund...
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M
Mohan Akella
from Hyderabad, Telangana
Mar 1, 2016
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Hotel booking - fraud done by goibibo

Address: Gurgaon, Haryana, 500094
Website: www.goibibo.com

Dear Sir/Ma'am,
Non-refund of cancellation charges – Goibibo- Booking ID: HTLB67CHYP
Goibibo team is duping customers with false confirmation on hotel bookings. Vide above reference, I had booked accommodation for days at Mysore (19 & 20 Dec 2015), which was confirmed by goibibo. The hotel at Mysore refused accommodation to me/my family stating that they did not confirm the same to goibibo, leaving me stranded at night. I...
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P
pinak gondhiya
from Mumbai, Maharashtra
Mar 1, 2016
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Rates of hotels

Where i search the hotel then it shows list of hotels along with rates and when i select one hotel then the price of the hotel gets double. Attaching herewith the snap shot of the same.

It seems like the company is fooling the customer...
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V
Vinay Baijal
from Mumbai, Maharashtra
Mar 1, 2016
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Refund of cancelled Air India flight

Address: Mumbai City, Maharashtra, 400025
Website: Goibibo

Dear Sir,
I had booked Mumbai-Singapore and return by AIR INDIA through GOIBIBO booking ID AMD7H93NP on December 13, 2015.The return flight AI 343 from Singapore on February 14, 2016 had to be cancelled at arouind 10.30 pm local time due to technical snag in the aircarft. The flight was canceled after passanger had been given boarding cards and they were ready to Board at the Gate. This can be verified from the records of Changi airport.br...
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R
Raj ojhaa
from Mumbai, Maharashtra
Mar 1, 2016
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Not refund money after cancellation

Address: Buxar, Bihar, 802101
Website: goibibo

Sir, i am booked a ticket from this app, b'coz of any reason i need to cancel the ticket on 10/02/2016, after cancellation i got a mail from company that your refund is initiated & it back to your account within 2 working days but still i am not get my miney back.so many time i called to customer care & always they assuring me that your amount is reflected within 24-48 hrs, but still i am not get my money.
My booking id is-JI31T8...
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A
adwaiy
from Chittur, Kerala
Feb 29, 2016
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Ticket not booked but money deducted

Address: Gurgaon, Haryana, 122018

Hi!
This is aditya tripathi.I have booked ticket in 14/02/16 from Lucknow to banglore but ticket was not booked and my balance deduct. I have make call several time to goibibo customer care but nobody respond me.pls clear when I obtained my deduct money.
Booking mobile no is [protected]
Pls do the needful
Aditya Tripathi...
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V
Viren Pawani
from Chennai, Tamil Nadu
Feb 29, 2016
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Unknown deduction

Address: 600001

There has been an Unknown Deduction from My Bank Account without information or any transaction.For your information, on 24 Feb 2016, Payuibibo web pvt ltd deducted twice an amount of Rs.778.14 and 699.00 from my HDFC Bank SB account

I have not done any kind of transactions with their company or website. I'm concerned as to the reason why they have deducted money from my account. Please refund it as soon as possible.
br...
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S
Sthavya Shyam
from Pune, Maharashtra
Feb 28, 2016
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2 months delay but no refund for goibibo technical glitch

Address: 411013
Website: Goibibo

PNR HWGRBM booked in Jan 2016. Money has been transferred but no ticket. When I called 15times, all I got is by Monday I will get the refund and matter has been escalated but 2 months later, still no update....
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R
rams7777
from Chennai, Tamil Nadu
Feb 26, 2016
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Did not provide me the hotel i reserved and paid for

Address: Gurgaon, Haryana
Website: www.goibibo.com

Date of Incident : February 18, 2016
Goibibo Booking Number: HTLS3R5QEM
Hotel I Booked and Paid for: Hotel Le Lac, Line Tank Road, Behind Firaylal Chowk, Ranchi, Ranchi, India
According to Goibibo Hotel Le Lac is a 4 star hotel
Amount Paid: 3000+

Incident: On 18th when I reached Hotel Le Lac, the manager at Le Lac told me that my booking was not available as they were full. The said that they would...
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N
nskaz
from Surat, Gujarat
Feb 26, 2016
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Flight cancellation refund not received even after 2 months

Address: Gurgaon, Haryana, 122002
Website: www.goibibo.com

I booked an international flight ticket booking ID: TUAKHCCB4 and cancelled it through Goibibo website on 15th December 2015. But I haven't received the refund even after following up with Goibibo over numerous e-mails and calls. I am being treated unfairly. I was being told that they didn't cancel my ticket even after canceling through their website. Then, what's the use of running the website? I am totally disappointed in their customer...
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S
somduttdangi
from Delhi, Delhi
Feb 18, 2016
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Flight booking

Address: Gurgaon, Haryana
Website: goibibo.com

I booked a ticket from new Delhi to Bangalore on 14th february through goibibo, my amount was deducted and booking was not confirmed, so i contacted their customer care executive and they told me that we(goibibo) didn't get any money and no seat is booked.so i booked another ticket and what they guys did, they booked two tickets for me one from previous amount and one from another transaction.i have already called more than 15 times and i...
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R
Ramesh Palla
from Bengaluru, Karnataka
Feb 18, 2016
Resolved
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Fraud company

Address: 560099
Website: www.goibibo.com

I have Booked a ticket in Goibibo and cancelled 1 week before the departure of the flight. I have received success message in the website but there system got down or something went wrong they did not receive the request it seems. Now the flight departure day came and now I got a message saying flight got delayed when i called them up, they are simply saying the request is not made. Then where have my request went. What the non-sense, it...
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