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P
preetam kaur
from Mumbai, Maharashtra
Feb 22, 2017
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Correction in name of one passenger

Address: Mumbai City, Maharashtra, 421003
Website: indigo airlines

Makemytrip booking id: nf[protected]
Booking date: 10 feb, 2017
1/ pnr - sijhke mar 14, 2017

Mumbai - delhi
6e - 956
Indigo airlines
Depart
05:50
Pm
Arrive
08:00
Pm

Above are the flight details just want to do correction in the name given below
Perma morappa

The name mentioned in ticket is perma morappa instead of this...
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J
[email protected]
from Ahmedabad, Gujarat
Feb 21, 2017
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Not received money of canceled pnr

Due to mistake ticket was booked on the name of Kiritkumar Upadhyay via pnr no.YBM16J on 17.01.2017.Which was canceled as per advise given by your c.care executive Mr.Himanshukumar.and as per his advise I am eligible to get full money if I am booking same flight with same email I'd and same bank no.

But till today I have not received second installment of 2250.00 and musafir company has released first installment after deduction.br...
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S
Shalini Kulshreshtha
from Delhi, Delhi
Feb 21, 2017
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Cancellation of pnr

Address: Gurgaon, Haryana, 110016
Website: Indigo.in

Dear team,

I would like to raise a concern for the booking i made with indigo for delhi-varanasi-delhi sector.

I made a return booking (delhi-varanasi-delhi) on 28th january 2017 for 23408 /-. as soon as i made the booking, i got to change one of the traveler for both side. so i called up indigo and asked for the solution as one of the traveler (yatin mehta) would not be travelling.

One of their...
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S
shaloosharma
from Hyderabad, Telangana
Feb 21, 2017
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Held at airport for no fault of ours

I and my husband were traveling from Hyderabad to Goa on 6E 744 on 6th Feb 2017. Our flight was scheduled to leave at 5:50 AM. We were at the airport 1 hr 15 minutes before departure and patiently waited for our turn at the check in que to get our boarding passes issued. All this while we could hear a lot of calls made out for passengers traveling to Ahmedabad to hurry up for boarding but none at all for Goa. We reach the counter at around...
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A
abhimanyu33333
from Delhi, Delhi
Feb 20, 2017
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Missing luggage and rude behavior with my wife by indigo staff

Address: 110057
Website: www.goindigo.in

My wife today[protected] went to Lucknow from Delhi via indigo flight 6E 3457 with 2 pieces of luggage (a bag and a suitcase). When she landed at Lucknow airport then she was very RUDELY INFORMED by the indigo staff that her suitcase was not boarded on the same flight and that she has to COME AGAIN to the airport at 6:30 p.m. to collect the suitcase. I personally called Indigo customer care number [protected] and was transferred 3 to 4 times...
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J
jvsunder
Feb 19, 2017
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No show at Gate due to long queues in Security

Address: Chennai, Tamil Nadu

Indigo Flight 6E-976 @ 6:35 am on 2nd Feb 2017. Taken boarding pass well in time but was not allowed to travel as Security not cleared before fly-time. Flight actually left at 6.32 AM. More passengers missed the flight. No effort by Indigo staff while other airlines were pushing passengers to jump queue in security. IS Indigo earning extra revenue by this action? Again incorrect information was given- Staff at gate told by next flight I can...
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S
Sunainasrivastava10
from Hyderabad, Telangana
Feb 19, 2017
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Flight delayed

Address: Hyderabad, Andhra Pradesh, 500029

Indigo
India,
Andhra Pradesh

Consumer complaints and reviews about Indigo
sunainasrivastavas

Feb 18, 2017
flight delayed
I had booked an Indigo flight 6E416 from Bangalore to Hyderabad on 9th December 2016 at INDIGO counter, agreeing to pay high fare since i had to reach Hyderabad early. The departure time of the flight was 22:15pm. After reaching the boarding gate I was...
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K
Krishna Bhol
from Delhi, Delhi
Feb 19, 2017
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Miss happened at my home(Reschedule Travel)

Dear Team,

With whole heart of sorrow to share my personal/family miss happen that has happened with me and my family, my grandmother passes away few minutes before. Due to this I seek your kind help in attending the rituals on 9th day which is on 26th Feb'17. as this lead a reschedule of my travel that I booked for 12th mar'17 to 20th mar'17. PFB the PNR details.

Writing this email for your kind approval in...
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S
Spriha Anu
from Delhi, Delhi
Feb 18, 2017
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Unacceptable late fee charged at Indigo check in counter

Address: Gurgaon, Haryana, 122015

I would like to know the reason why Rs 200 was charged at the Indigo check-in counter : terming it as late fee .

The flight details are as follows :

Flight No - 6E 493
Departure Time from Delhi : 15:50
PNR Number : RH5TVX
Incident time : ~14:50
Date of journey : 18 Feb, 2017

My mother (passenger ) was inside the Delhi airport at 14:30 itself and there was a long queue...
+3 photos
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M
Mohammed Ali.I
from Gurgaon, Haryana
Feb 18, 2017
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Accident at vadodara airport on at indigo bus 16.02.2017

Address: 390022
Website: www.consumercomplaints.in/complaints/indigo-airlines-c32992.html

I have booked my ticket to travel from vadodara to mumbai by your flight no 6e 568, ( pnr no kg 54 qk )scheduled for departure at 08.05 am and from mumbai i was to travel to coimbatore by another flight.

At about 06.00 am i have reached vadodara airport and got the boarding pass and my seat no was a28 ( window seat).
At about 07.40am it was announced that all the passengers with window seat were asked to board the first...
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S
Sahu Dipankar
from Pune, Maharashtra
Feb 15, 2017
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Indigo chatting with INDIAN people

Address: 500090

Indigo Flight 6E-353 @ 6:15am on Wednesday 15 Feb 2017. My wife had taken boarding pass at 5:25AM, but she didn’t allow to travel as Security not cleared before fly-time. As HYD GMR service is equal to gravid service, she and 12-12 more passenger on same flight to forced to cancel they fly on this flite. Id Indogo is joint hands to GMR HYD to make sure passenger not to travel and forced to make hug loss!!! Which is a revenue generator model...
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V
Vijay PVSS
from Gajuwaka, Andhra Pradesh
Feb 14, 2017
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Flight delay caused me to miss return flight

Address: Visakhapatnam, Andhra Pradesh, 530041

Due to the delay caused by indigo flight from vtz to BLR on 7th Feb, I missed my return flight scheduled for evening from Air Asia.

The delay was stressful and unacceptable as I was going on an important business meeting. I missed the meeting due to the delay of flight for more than 7 hours, scheduled departure was 7:55AM and actual departure was 2:30PM. The staff at the terminal only told that our flight was delayed and diverted...
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K
kirpasharma
from Jaipur, Rajasthan
Feb 14, 2017
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My belongings not returned & get stupid answer

Address: New Delhi, Delhi, 122002
Website: www.indigo.com

I just need your service once in this long relationship & found how worst people/system /service indigo has. Following is the case.

 i was travelling th. Flight number 6e-6518 on 8th feb., pnr : by2frm.
 unfortunately, i left my power bank & iphone data cable in front of my seat pocket.
 i called up to indigo customer care number & lodge a complain about this, which is obviously a moment when i need...
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M
muralidaran ramaseshan
from Bhimunipatnam, Andhra Pradesh
Feb 13, 2017
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Check in

I have booked flight for onward journey on 7/02/17 and return journey on 10/02/17. On the day of return journey I got struck due to Taxi Breakdown. Finally I reached Chennai Airport to catch the Flight which is scheduled to depart at 14.35. The counter was closed as the time was over. the concerned staff advised me to buy new ticket for the next flight at 16.00 hrs. The cost of ticket perperson is 12000/ and the total amount comes to Rs.24000\...
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S
sarathanju
from Raebareli, Uttar Pradesh
Feb 12, 2017
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Refund is not Initiated for Failed Transaction

Address: 211012
Website: Indian Consumer Complaint Forum

I am Sarath H and writing this to inform you about a failed transaction that happened on 24 Dec 16.The amount deducted from my account is Rs.12468/- and transaction is made through my debit card.When transaction failed for the first time, I tried to book again but it failed again, The amount deducted from once from my account. Below I am providing you with both the transaction id
1) Transaction ID-4ac9dc2e3e[protected] for INR...
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R
Ras Ramanujam
from Agra, Uttar Pradesh
Feb 12, 2017
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I was denied entry despite having the boarding pass

Website: Goindigo.in

I was denied entry despite having the boarding pass, getting it sealed at security despite being early at the gate. The staff at gate 14 directed me to a different gate 15 at Bengaluru International Airport. Flight number 6E 703 12th Feb 2017. My pnr was OH1HUX. There was no announcement of the flight. Had a horrible experience. I missed an important meeting. Then they directed me to reservation counter and asking more money for the next...
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J
Jags Budwal
Feb 10, 2017
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Error on Website - Not Refunding

Website: www.goindigo.in

Hi,

This is a complaint for the website. I had booked a flight for 26th Feb from Patna to Delhi, when it came to the point of paying for the flights I was promoted with an unauthorised transaction check from my bank, this happened 3 times. On the third time i changed payment card and tried again, this worked successfully. but when i got the Itinerary the date is for the 26th March. I am 110% confident i had not selected this...
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H
Hemalatha Radhakrishnan
from Pune, Maharashtra
Feb 9, 2017
Jan 31, 2023
This thread was updated on Jan 31, 2023
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Resolved

Receipt for Excess baggage payment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This is Hemalatha, I have travelled through Indigo flight on 5th Feb, 17 from Chennai to Delhi. My PNR no is HDKZ6A, Flight is 6E 487. I have paid Rs. 3800 for my excess luggage of 16 kg. I have faced trouble during the payment
as you people had only one card swipe machine in counter which was also not working. Since I was roaming here and there to do payment and they didn’t give receipt for that. Once I reached to delhi, I enquired...
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S
Secure express
from Pune, Maharashtra
Feb 9, 2017
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Misplacement of package

Address: Kolkata, West Bengal, 700007
Website: Indigo Airlines. Patel OBC

A 17kgs packet was placed on the dated 24/01/2017 at 4AM through Kolkata on the flight number 6E-318.
The shipment was placed by Patel OBC cd number P[protected]. The package contains purely confidential consignments. The same is lost and is not able to be track.
We have tried complaining ample number of times. No actions are being taken on behalf regarding this.
We cannot wait further to locate it. We need an immediate...
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K
kumarashishpathak
from Bengaluru, Karnataka
Feb 9, 2017
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Indigo service

Address: 560103

Dear Somebody at Indigo,

I am writing this mail to convey my displeasure at the recent experience that I had with your award winning service staff. Considering their ignorant attitude towards my problems, I am quite sure that my cry in this mail will also fall on deaf ears, but nevertheless if you do care, read on.

I had booked an itinerary for my sister and me from Patna to Bengaluru, via Delhi (PNR: P968VC)...
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