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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Gurgaon, Haryana, 122001

Website: www.goindigo.in

Hi, this morning me and my parents had flight 6e 964 from mumbai to del, we arrived at the check-in counter 5 mins late (Though we were in the check-in queue for 15 mins, but since there was no passenger call, we held our place in the queue) and were told that the counter for this flight is closed. The crew member, who called for flight 6e 964 passengers, opened the counter for me, but denied my parents to check-in, saying we cant allow more...

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Address: New Delhi, Delhi, 110024

Flying on 1 jan delhi to mumbai to 6e-665,
1. This is absurd, if i have done a booking with a travel portal, it has happened in last two travels that the mobile indigo app does not recognise the pnr no for check in
It shows "you have no booking with indigo" and doest allow to check in and pre confirm our preferred seat
2. The airline site however recognises the pnr to automatically allocate a middle seat always, do...

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Address: Pune, Maharashtra, 411057

Website: indigo airlines

I am sure I booked my ticket for 25th jan 2017 from Jaipur to pune but my ticket showed 12th jan I don't know how its possible and those opeople are not refunding atleast my half cash or helping me with the flight for 25th jan .customer care people are clueless that how can they help and the worst experience ever I got with indigo people, so either they give my half cashback or book me flight for 25th jan and they canceled my ticket for 12jan...

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Address: New Delhi, Delhi, 110019

We have got and info against our flight 6E6518, pnr BC2C3Q through SMS that the deperture time is rescheduled from 19 hrs to 20.55hrs. But while enquiring at the customer care and requesting them to accommodate us in next day flight or, refund the money. The customer care centre after lot of persisting not allowed to take the call to a supervisor and kept us on hold till the line got disconnected in 4 occasion after 15 -20 minutes. However...

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Address: Gurgaon, Haryana

The Indigo flight from Bhubaneswar to Hyderabad on 01 Jan 17 was rescheduled three times. My wife and three year old daughter who were supposed to travel in it, waited in the airport for 3and half hours decided to go out to manage some food for my daughter but got slightly late when returning back. They were denied boarding by the indigo authorities... Literally no assistance was provided by indigo authorities....

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Address: Bangalore, Karnataka

Respected Sir,
I am submitting my complaint as under:
With an intention to travel from Bangalore to Nagpur on[protected] by IndiGo Flight No.6E509 of 06-10 AM
I have purchased an Economy class ticket with goibibo by paying an amount of Rs.6, 902/- it is a confirmed ticket bearing (PNR-NHBQ7E)
I am a senior citizen aged above more than 66 years.
I am an Advocate by profession practicing at High court Bangalore.br...

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Address: 831001

Website: Goindigo.com

PNR Y71PUI: Due to delayed flight due to Fog in Bangalore, we missed Bangalore to Ranchi flight. 7 passengers were put to hardship We had to stay overnight in Bangalore and catch next day's flight. Refund being offered is rs. 3500 as against total cost of over rs.72000. Please consider the refund amount since situation was beyond control
B.chandra shekhar...

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Address: Lucknow, Uttar Pradesh, 226006

I had tried to book two tickets on[protected] for the journey date[protected] from Lucknow to Bhubneswar, but due to some technical problem of your website I could not get PNR your website showed 'OOPS' message.The mobile number for booking tried is [protected] and email id is [protected]@unionbankofindia.com. In this regard I have sent many emails but still amount not refunded to my account.

For the proof, my statement is attached...

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I have booked for flight on 28/12/2016 but did not get the ticket.
Name: SANKARDAS K, booked for 9 passengers on 28/12/2016
My account got debited with Rs.39402/-

I got three messages quoting TXN IDs
TXN ID 97a7750fa3e[protected]
TXN ID 0f2ecaf60e0d[protected]
TXN ID 6203e7cd7ba[protected]

When queried the official told that the full amount would be credited back...

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Address: Gurgaon, Haryana, 122 002

Website: www.goindigo.in

Dear sir,
I had booked indigo ticket [pnr: udcrht] from the indigo website on dec 29, 2016. I was charged a convenience fee of inr 600 for payment of the fares through credit card.
When, at this point of time government of india is pushing for online payments, an indian company for its indian operation of flights is levying considerable amount of money for online payments. Does not it violate the spirit of order passed by...

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Address: New Delhi, Delhi

Website: [email protected]]

This is to bring your notice that I missed my flight today and was unable to reach office . I am very unhappy with the conduct of Indigo staff as well. I reached airport at 5:26 and I was at gate at 5:28 and I went to Counter where I was told to come in queue as there is time for check in. I was in queue until I reached counter of boarding pass at 5:45. I was told the counter is closed. Meanwhile there was no announcement made. I requested...

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Address: Indore, Madhya Pradesh, 452008

I had indigo flight at 9 AM from indore to delhi on 30 dec 2016.
Flight got delayed frequently by 1 hr then 2 hrs and got rescheduled to 12:50 pm.
Cause of delay was not due to any natural reasons. Delay was Due to internal issues of indigo i.e delay in previous flight.
We have to face the consequences of such delays as our complete trip get disturbed.

Executives at the indiogo help us with no solution...

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Website: www.goindigo.in

Dear Sir/ Madam,

I had been booked for a flight for Dubai bound to depart on the 29th of November (PNR-DBGT5D ) dated 7th Sep 2016. I cancelled the said booking on the 8th of Nov and was advised that the amount (Rs. 5402) would be credited within 7-10 working days. I waited for a month and the money was still not refunded. Customer care(Mr. Ram Prasad) and the back office(emails dated Dec 7, Dec 14, Dec 21) seem clueless and...

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Address: New Delhi, Delhi, 110014

Website: INDIGO

I had planned a emergency travel with my 8year son from delhi to kolkata on 29th dec 2016 for a personal emergency.I had reached the airport well i time at 7.00 am for a flight scheduled at 8.20am however even after issuance of boarding pass and security check in the ground staff did not announce on boarding and when i checked with them at 8.00am they said boarding gates closed.I was not allowed to board and hence to miss my flight.I had...

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Address: 600014

Website: www.goindigo.in

We had booked our ticket on your flight 6E 502 from Chennai to Pune on the 2nd January 2017.

We had called on the 28th December at 5:07 PM, to enquire the fare difference if we changed one ticket from 2nd January to 8th January 2017.

Customer support staff disconnected the call without informing the fare difference. To our dismay when we called to enquire he had already changed the date to 8th and that we need...

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Address: Gurgaon, Haryana, 122002

Website: www.goindigo.in

I traveled from delhi to hyderabad on 13.12.2016 via indigo airlines. I went to hyderabad for a conference; tcs-2016. But the airlines misplaced my luggage at delhi only and when i reached hyderabad, they said, they could not find my luggage. After hundreds of phone calls, the staff did not provide me with a satisfactory statement. Since, my phone calls were unanswered, therefore, on 14.12.2016, i went to the hyderabad airport, which was...

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Address: Thane, Maharashtra, 421201

In the honourable consumer dispute redressal forum
Near kot naka
Thane maharastra

Complaint no ; /2017
Surendra kumar tripathi
E-601 laxmi park,
Thakurli, kanchangaon,
Distt; thane (Ms) 421201 complainant

Vs
Indigo, globe aviation limited,
Level - 5, tower - d, global business park,
M. G. Road, gurgaon, 122002 opposite party

1....

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Address: Hyderabad, Andhra Pradesh

Website: www.goindigo.in

To the management of indigo,
With a lot of dissatisfaction and anger i write this letter. I had morning flight from hyderabad to bangalore on the 16th of nov 2016. I reached airport on time. Got my boarding pass, i had excess luggage as i had an international flight to take from bangalore. I was going for employment purpose. Flight no: 6e 151. While i was in the que to pay for the extra luggage i noticed there were three european...

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Booked delhi to mumbai flight for 04 jan 17...paid Rs 5267/- by net banking thru billdesk..pl issue ticket for Shahbaaz Akhtar...M I Akhtar . Bank transaction no is HSB[protected]GAAMRAZQ7...Problem was due to slow server...pl issue my ticket or refund the money in my account...an urgent action is requested..the ticket is for my son shahbaaz akhtar from delhi to mumbai....

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Address: Gurgaon, Haryana, 122002

Website: www.goindigo.in

Dear Sir/Madam

This is to bring to your kind notice that we have chosen your esteem services over others in order to ensure that we can have a hassle free travel all the time

But it has been a very unpleasant experience with your services as we being clients for a flight from Goa to New Delhi( Flight Indigo Airlines 6E-332 dt. 16/12/2016 booking id:- NF[protected], 13:50-16:25). We reached airport at around...

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