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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 207

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Address: 560049

Website: goindigo.in

It was our family vacation and we had booked an indigo flight from kolkata to trivandum on25th Dec' 16. The flight we
got was not direct and we had to change flight in bangalore. The flight from kolkata got unreasonably delayed by 3hrs.
So we spoke to the ground staff and explained them that we might miss our connecting flight, they promised us that in that
case they will give us next available flight and as it was...

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Website: Indigo airlines

I'm traveling from a flight 6E 408 Pune to Bangalore (PNR Z4N35B). I reached the counter at exact 4:45 and they didn't allow me to check-in, telling it's late and its 4:50, as only Indigo had exact correct time watch and whole country should set their watch according to this ####-in airlines.
They should consider +/- 5-10min buffer and should cooperate with the customer, but despite of this the lady at the counter was...

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Address: Chennai, Tamil Nadu, 600076

I was traveling from Delhi to Chennai on 11th Dec'16, PNR--(KIKLYR)
I was carrying some extra luggage for which i was supposed to pay 11, 000 INR.
The person at the payment counter swiped my card, i entered my pin and she told me the payment has not gone through, so she swiped my card again and I entered my pin and she told me that the payment has not gone through again.
So, i tried paying using a different card of my...

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Address: Kolkata, West Bengal, 700094

Hi,

I have a booking with dated 15.02.2017 from Kolkata to Hyderabad and 19.02.2017 from Hyderabad to Kolkata along with 4 other travelers. For one of the traveler, the name provide in boarding pass is Pratik RoyChoudhury. The name on ID proofs has Pratik Kumar written as he does not use the last name on the government ID proofs.
I called Indigo airlines to rectify the surname info on the boarding pass as the travel...

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I am DR. DHANANJAI AGRAWAL, pnr no. N695RL
traveled from Delhi to Jaipur on 5th feb 2017..departure tim 20:20
i was not provided with meal on board in-spite of payment made while booking the ticket
please provide me with necessary refund
and see to it such an incident doesn't happen again as it has been observed that similar incident has happened with other passengers also...

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Address: 600090

Website: Indigo

I tried to book a ticket in your airline website on 2nd February. The ticket was for a friend of mine Padamjit Mohan Singh . The travel date is 19 th February from Delhi to Hyderabad by indigo flight 6E 575.
The first time I tried, the payment was processed and no ticket issued. The transaction id was 5 fc790102 dc[protected] for Rs 3888. The transaction was at 1022am.
I called the call centre and was advised to rebook...

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Address: 788109

Website: www.goindigo.in

I was booking my friends flight online on 19th jan 2017.error while payment.payment of RS.2322 made but booking could not have been made.still waiting for my refund. Called many times indigo but no help. They are saying that we have done refund but bank is cancelling it. Complaint no. RH5K2U.tell me some way to get my money back.
19th jan at 0905am. Ram nautial name of passenger. Txn ID-HU-[protected]....

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Address: New Delhi, Delhi, 110081

Website: www.goindigo.in

I booked my flight no. 6E 839 vide itinery no. V9GDYS .
despite reaching in time at the airport. the staff of indigo airlines directed my parents standing in line to a different counter, when the number came by it was 1505 hrs . ( 5 min late boarding pass ). the parents are aged and the staff played a crucial role in making them fool for booking an another ticket .

the flight was schedule from delhi to bengaluru. the...

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Address: New Delhi, Delhi, 110043

Website: Www.indigo.com

Dear sir / madam,

I am sorry to bring to your kind notice that today 4 feb 2017. I had to go to udaipur And i was booked your flight no. 6e 746. Vide pnr no. M6G9WY

I had reached the counters at 7:30 am after getting my bag secutity checked and all to catch the flight for 8. 30 am. But i was not givin the boarding pass. As i suppose your flight was over - booked.

Your ground staff was...

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Address: 700089

On 27/01/2017 after returning from Lucknow to Kolkata when we collected the trolley bag, we found the handle of the Trolley bag missing. we lodged complain with Customer Care counter of Indigo on the spot in the Kolkata airport, the lady of the counter took the photograph of the damaged part, collected our Mobile phone numbers and assured us that she would file complain and within 24 hours a phone call would be given to us by concerned person...

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Website: www.goindigo.in

I booked a round trip trip frm indore to delhi for 8th and 13th of march 2017 on 03 feb 2017 .I paid for bill of 3859 using net banking mode through sbi bank after my transaction my done my net connection broke off .amount got deducted but I didn't received itinerary . Transaction Id: 4f6a491bdc[protected] for INR 3859.00 at 12:23 AM . Please provide me with my airline ticket....

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Address: Gurgaon, Haryana, 110001

Website: www.goindigo.in

I was travelling by 6E482 Bangalore to Mumbai on 27/01/2017 @06:10 the flight time was rescheduled to 06:05 in the morning.
I had reached the Indigo queue almost 55-60 Minutes before but by the time my turn came I was late by 5 mins as per the ground staff
The ground staff refused to give me the boarding pass as I was late according to them, on requesting them that I was in queue the staff said we cannot help you, you could...

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I had booked flight tickets for Mumbai to Chandigarh via Indigo Airlines on 21st December 2017, for travel date 26th January, 2017. On 26th and 29th of December I received SMS and an IVR call stating my flight timing has been changed from 9:50 AM to 9:30 AM IST on the same date. I received no reminders for this on days before the flight. How do they expect travellers to remember an SMS information received almost a month ago? Should they...

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Address: Gurgaon, Haryana

I booked a ticket from Bhubneswar to New Delhi in Indigo flight. I received a transaction id viz a) 6aaf0549140020170117111754 and b) bf60478c[protected] for INR 2429.OO. However neither my amount has been refunded nor any information regarding ticket has been informed to me. I have writtens everal emails and registered several compalint, however no action has been taken against the deduction amount. I have also received SDCM9D as...

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Address: Dehradun, Uttarakhand, 248001

Website: indigo

As i Mrs Roshni Janardhan
achiyanda had booked my tickets on 26 Jan 17
17:11:17 (UTC) from dehradun to bangalore for 5th february 2017, PNR QDLU9Q -679/481 numeric book no.[protected] flight schedule time of[protected]/[protected]...due to personnel reasons i preponed my tickets to 4th feb, 18.05 timings..i spoke to your customer care no. [protected] twice to send me PNR no..which they agreed duely to send, , but unfortunately...

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Address: Bilaspur, Chhattisgarh

Website: [email protected]

I was booked Indigo flight No. 6E827 from RPR - HYD-BLR on 24.01.2017.
after reaching to Bangalore, my Boarding Pass is missing. you can show the passengers list of 6E827 on 24.01.2017.

This is a Official Trip, without Boarding pass I cant fill the TA Bills.
Please re-summit or Scan/Photocopy of Boarding pass.

please Help

D.K.Bajpayee
Manager (OPS)
Indianoil Corporation...

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Address: 560099

I have booked initially to fly to bhubaneswar from bangalore on 15th feb 2017 @8.50 PM on direct flight, 1st they revised the same to 5.40 AM 16th feb, then the revised again to 4.40 AM 16th feb now these nonsenses are revised again with indirect flight via hydrabad which will take another 65 min more and i will not reach on time as i planed, unfortunately i dont have option other wise i could have sheet on there face, indigo is doing monopoly...

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Address: Gurgaon, Haryana

Website: www.goindigo.in

While booking 3 tickets through the indigo website my money was deducted but the tickets were not booked. This incident occurred on 15th January 2017. The amount deducted was Rs.12, 520. The amount has not been reversed yet despite 15 days from the date of incident. I had to pay the amount again and book my tickets while the previously deducted amount has still not been returned. Please get my amount reversed.

Route : Bengaluru...

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I have travelled via indigo airlines twice from Kochi to Chennai and then Pune and have noticed both the flights had same problem of air pressure in the cabin and the pressure on ear drums were huge.

My husband and kid have also faced similar issue. We were coughing a lot and have huge pain in ear. Most of the passengers were also feeling the same. Kids were crying on both flights.

I have experienced similar...

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Address: Bangalore, Karnataka, 560048

Website: www.goindigo.in

Hi Team,

I tried booking a round trip tickets through Indigo website on 13th Jan 2017 from Delhi to Bangalore and bangalore to delhi back. the tickets were not booked however the money got deducted from my debit card. my temporary PNR - Ref number is LBKV5G. Money deducted from my bank account is Rs 8307. tried calling the customer service and spoke to several agents but everyone says different thing. last time i was told...

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