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IndiGo Complaints & Reviews

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Address: 380061
Website: www.goindigo.in

Sub:- Missing my Samsung camera (Model # PL65 ) from luggage bags during AHM to Goa travelling by Goindigo airlines.

I was travelling from Ahmedabad to Goa via Mumbai on 28th March 5, 2017 in the morning at 9:40 AM by Goindigo airlines & I did checkin my two luggage bags from Goindigo Counter at Ahmedabad airport.
I was missing my Samsung Camera from luggage bags When I departured at Goa Airport. I went to the Go indigo...
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With reference to the subjected PNR(EBEIVJ), I want to file a complaint against the Irresponsible behavior of Indigo at Bangalore Airport today.(20-Feb-2017)

My mother reached the airport at 8:10 am for the 9:10 flight and dropped her Checkin luggage at the designated counter. There was a long queue in the security and she had to wait in the queue for more than 30 minutes. As the queue was long, she could not reach the boarding...
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M
Malangatha
from Chennai, Tamil Nadu
Mar 9, 2017
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Lost my Jacket in Flight 6E 755 dated 6th March 2017

Address: 600042

Hi

I forgot my Blazer and Jacket in the cabin above seat number 6C, in flight 6E755, with PNR C795XV on 6th March 2017, which was travelling from Dehradun to Delhi.

Soon after getting down the flight I realised that it was forgotten and had complained to the ground staff.

The ground staff instead of helping me instantly asked me to give a complaint in the counter.

At the counter...
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M
Mukesh chettri
from Kanpur, Uttar Pradesh
Mar 8, 2017
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Hygiene and cleanliness

Address: Dehradun, Uttarakhand, 248001

I, Mr Mukesh Chettri had travelled from Dehradun toLucknow on 5th march 2017alongwith my wife. My flight was number 6E-378, ticket number SEQ-0124, seat number 3F . To my horror i realised that the overhead luggage bin was full of dust which even spoiled my handbag.It was very embarrassing and disappointing to see the quality and service being provided during the travel, as hygiene and cleanliness is o[censored]tmost importance. I request to please...
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A
abhishekji31
from Yamunanagar, Haryana
Mar 7, 2017
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Regarding baggage

Address: 560100

My PNR NUMBER IS - ZI9QUH
I am travelling so many times in indigo but because of Deepam and Sameena (indigo )in Bangalore airport is faced a lot. I never book any ticket in indigo. I will put all the things to social media. I have 56 KG baggage for 2 persons. 30 KG I put for check in but 3 hand baggage I have that wait is 26 KG. But they did not allow to carry 14 KG handbaggage . I told I I can take 14 KG and rest you can make bill...
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Address: 560100
Website: www.goindigo.in

Hi,

With reference to the subjected (PNR- EBEIVJ), I want to file a complaint against the Irresponsible behavior of Indigo at Bangalore Airport today.(20-Feb-2017)

My mother reached the airport at 8:10 am for the 9:10 flight and dropped her Check in luggage at the designated counter. There was a long queue in the security and she had to wait in the queue for more than 30 minutes. As the queue was long, she could...
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Takki Zain
from Tumkur, Karnataka
Mar 6, 2017
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Refund for my ticket

Address: Gurgaon, Haryana, 122002
Website: goindigo.in

I booked a ticket from Ahmedabad to Bangalore via Pune with Indigo airlines flight no. 6E-674 PNR AC6CHT and flight no. 6E-681 PNR AC6CHT. I was not allowed to get the boarding pass just because of the typo error in the ticket. I requested the manager to cooperate with me as it is a nominal issue but she denied stating that it is a matter of security which is an absurd and lame excuse. I had each and every government proof with photo id which...
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Kamal Jeet Saini
from Ludhiana, Punjab
Mar 5, 2017
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Non cooperation of Indigo staff

Address: 160062

I had my booking from chandigarh to Delhi, flight no, 6E 865, on 20th feb 2017 PNR no.VGTIGX which was to depart at 8.10 AM but it got re scheduled to 10 AM, As i had further booking from Delhi to Ranchi, flight no, 6E 509, PNR no, VEC9JQ on same day departure at 11, 50 AM i had requested the Airlines to transfer me immediately as i shall be short of time, but got no positive responsive from staff due to which i has to take a cab from Chandigarh...
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niveditaraj
from Pune, Maharashtra
Mar 5, 2017
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Unprofessional and careless attitude

Address: New Delhi, Delhi
Website: www.goindigo.in

INDIGO DELHI STAFF is PATHETIC and VERY UNCOOPERATIVE. Because of them i missed my flight (5am 11th Feb 2017) and they told us "YOU MISSED YOUR FLIGHT". We were at boarding gate 15 mins prior to departure.
Person at counter was not able to print the Boarding pass and due to excess baggage she asked us to pay extra (Which was not the concern) but in all these process they took around 10-15 mins. Meanwhile she was also busy in chitchatting...
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H
Himansh Hindustaani
from Delhi, Delhi
Mar 3, 2017
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INDIGO and its unfair money looting GAME!

Address: 560102
Website: www.goindigo.in/‎

On Feb. 24th I had booked my Indigo tickets from Bangalore to Jaipur, my flight was scheduled at 18.05 and I had done my web check-in a day before the flight.
I reached airport by 17.20 since I did not have my check-in printout, I had to rush to nearby Kiosk. Kiosk machine was unable to process my request and I was unable to get the printout. So, I ran to enquiry counter, as the queue was lengthy I had to wait. I waited for 15 minutes...
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rajshekhar mukherjee
from Delhi, Delhi
Mar 3, 2017
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Failed transaction refund

Address: New Delhi, Delhi
Website: www.goindigo.in

SUBJECT: Failed Transaction refund: Transaction ID: d9b54ac470a[protected]

Please see that I had booked flight ticket for :
Delhi to Chennai and Chennai to Delhi on the dates 21 March '17 and 24 March '17 respectively, on 3 March '17 around 10.15 am.

My account has been charged with the Amount of Rs. 7245.00, while the flight tickets have not been booked due to some server error.

Kindly...
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Neha Upadhyay
from Mumbai, Maharashtra
Mar 1, 2017
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Denied Boarding and ill behaviour of staff

Address: 500004

We had booked Indigo flight as per below details:
Date: 26rd Feb 2017
Time: 4.20 pm ; Flight No : 6E6685
Old ticket details :
PNR 1 : EDR3VQ ( 2 passengers) ; Cost per person -3054
PNR 2 : UD68PG ( 2 passengers) ; Cost per person - 4426
• All 4 o[censored]s had done a web check in on 22nd Feb itself
• As per the SMS’s received from Indigo – the boarding gates were to close 25 minutes prior...
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C
casumeetk
from Pune, Maharashtra
Feb 27, 2017
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Boarding not allowed

Address: 700064

Dear Sir / Madam,

We booked Indigo Flight from Kolkata to Chennai in Flight No- 6E 271 vide PNR No- IHT5PE & BBNLKG & ABVW6D & RHIKRH & JG2D4H for 6 pax. The schedule departure was 6.05 AM in the morning on 25th Feb-17.

Later on we got the information from your esteemed organization (Only thru SMS .. NO call / No IVR) that this flight has been prepond at 4.45 AM on 25th Feb-17. We understand such arrangements...
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A
arijitmukherjee
from Pune, Maharashtra
Feb 27, 2017
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Luggage received damaged and there was no one for lodging a complaint

Address: Pune, Maharashtra, 411018

I was travelling in '6E 794"from kolkata to pune on 26/2/17.My reference id is[protected].I had 2 baggage, 1 for cabin luggage & another for main luggage.When I handed over the main luggage it was in perfect state.But when I received it the trolley handle was missing.When I lifted the bag from the conveyor I didnot noticed it as I used the manual handle for keeping it on trolley.When I reached the cab only to find that it was broken and...
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Sonam Choudhary
from Chennai, Tamil Nadu
Feb 27, 2017
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Refund of cancelled amount

Address: Gurgaon, Haryana, 1
Website: www.consumercomplaints.in/new_complaint

Hi Team,

I cancelled my flight from Pune to Delhi, prior 4 hours and got confirmation from Airlines executive that amount of 3700 rs will be refund to your account.
But till date neither i have received any amount nor any confirmation mail. It is very disappointing. Below is my ticket detail.

Name MS SONAM KUMARI
From Pune To Delhi
Flight No. 6E 672 Date 15 Feb 17
Boarding Time 22:45...
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sonym865
from Avanoor, Kerala
Feb 26, 2017
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Rude behaviour by ground staff Dubai cochin 23rd Feb 2017

Address: 122002
Website: www.goindigo.in

Rude behavior by ground staffs to fellow traveller regarding hand luggage. The indigo flight 6E 72 time was 7.20pm for departure from dxb to cok and it got delayed due to flight arrival late and departed by 9pm.

All passengers were really pissed off. flight was full. Boarding call start around 8.30 pm. Once final board checking done and walking through jet way to board flight at excess baggage drop area one of fellow passenger...
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Lavisha Jaswani
from Delhi, Delhi
Feb 26, 2017
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Flight

Address: Pune, Maharashtra

I was late by 5 minutes for check in, there were still 40 minutes left and they didn't let me check in, were very rude, pushed me out of the airport, denied me any refund and didn't let me take any other flight. Were nothing like airline staff should be. They did all this at Pune Airport. I'm a student and they didn't even consider that. They were unconcerned and selfish and eager to make money....
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A
affan123
from Surat, Gujarat
Feb 25, 2017
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Indigo Fraud

Address: Surat, Gujarat, 395001
Website: goindigo.com

It is about 18th Feb 2017, i was returning from Hyderabad Rajeev Gandhi Airport when
i faced this Fraud. I have a habit of weighing my luggage prior to travelling in flight and even this
time i have already weighed my luggage which was under 12kg and 7kg handbag approximately. I was already late for my flight and when i entered the immigration department
and sent the luggage for weighing they said my luggage was 15kg...
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V
Vijay Kumar Sadinen i
from Chennai, Tamil Nadu
Feb 22, 2017
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Full payment not received

Address: Rangareddy, Andhra Pradesh, 500072

Hi,

I have booked ticket from Hyderabad to Mumbai on 16th travel date on 17th Jan by 6E 247 -7:10 am flight, during payment time some error noticed and proceed for final payment, it was noticed after some time that ticket was generated on 17th Jan by 6E 235-5:40 am. I approched call center for the same and explained the same, they agreed if i rebook the ticket with in 1hr time they will refund the full amount with out any...
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V
Vishal Jain Jain
from Bengaluru, Karnataka
Feb 22, 2017
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Cheated by Indigo

Address: Hoshiarpur, Punjab, 122002
Website: www.goindigo.in

I was travelling by 6E482-LC75XG PNR Bangalore to Mumbai on 27/01/2017 @06:10 the flight time was rescheduled to 06:05 in the morning.
I had reached the Indigo queue almost 55-60 Minutes before but by the time my turn came I was late by 5 mins as per the ground staff
The ground staff refused to give me the boarding pass as I was late according to them, on requesting them that I was in queue the staff said we cannot help you,...
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