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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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Address: Mumbai City, Maharashtra, 400703

Website: indigo

My Account was debited on 12th Oct 16 for ticket booking from Mumbai to Raipur but unfortunately ticket was not booked and till date payment is not refunded or credited to my account.
I called several times to Indigo customer care but after giving details to them they could not give me proper reason for no refund and disconnect the call.

i do not expect such response from such airlines.
Henceforth i am not going...

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Address: YSR, Andhra Pradesh, 516004

Hello Sir,

Good morning. My son Mythreya Lingala travelled through Indigo flight from Ahmedabad to Hyderabad and due to unending extention of flight start time he requested cancellation of his connecting flight from Hyderabad to Chennai at Indigo flight desk in Hyderabad airport.
PNR no is N8CGYS
Passenger name : L. MYTHREYA REDDY
DATE OF JOURNEY:[protected].

The Indigo desk person promised...

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Address: 560048

Website: www.goindigo.in/information/faqs.html

I am Sushree Saswati, a very regular indigo flight traveller.It has always been a pleasure travelling with Indigo and availing the services.

I am writing this email to inform you about a failed transaction that happened few days ago, on January 11th to be precise. The amount deducted from my account is Rs.7032/-. Usually the amount gets refunded with in 3-4 working days, in case of failed transaction., but this time i didnt...

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Address: New Delhi, Delhi, 110034

Website: www.goindigo.in

Dear sir,
This is to say that today my go indigo flight no 6e pnr N874GS which was on 13:05 pm in the afternoon, in the name of Devkant Verma, I was not allowed to check in and board my flight inspite of reaching well before 45 minutes at the airport, the ground duty People didn't cooperated with me and did not given me manual checking also, I don't know why they did not allowed me, I have been harassed and bluffed by indigo airlines...

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Address: 560035

Call Centre Team is not confident and Cannot solve customer issues as Required, have requested to raise issue and sent details to my ID which has not been taken care. Spoke to Executive under Jyoti Ranjan (Seems Fake Name), Executive has Clearly Said that if booking is made from Vendor the required Changes cannot be done. I am raising this case with Consumer Court. Call Date: 22nd Jan 2017, Call Time: 12:20 PM, Caller Name: Vishwa Pratap...

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Address: Kolkata, West Bengal

Website: www.goindigo.in

Sir / Madam,

I travelled from Kolkata to Nagpur on 6th January 2017 by taking Indigo flight number 6E 404 ( PNR NO. P89HFS). I had a checked in baggage ( brand Polo winner, military green in colour) in addition to my cabin baggage. After reaching Nagpur airport I did not get my checked in baggage.

When I reported the case of missing baggage to the Indigo staff present at the belt they checked the baggage sticker...

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Address: New Delhi, Delhi, 110001

Website: www.goindigo.in

On Last Monday 16/01/2017, We were about to board a indigo flight (6E-6493)from Goa to Bangalore which is supposed to be departing at 16.35. Our PNR number is HYYQYM.

We four Passengers for the same flight with the only hand Luggages had got struck in Traffic, and we came to Goa (Dabolim) airport at 16.00 Time.

When we asked the Check in counter they asked the chief check in officer.

Usually we...

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Address: New Delhi, Delhi, 110018

Website: www.goindigo.in

Dear Sir,
My name is Charanjeet Singh.
I booked a flight from New Delhi to Hyderabad on 14th January 2017 from www.yatra.com
Flight details:-
(Indigo 6E-765 airlines) : New Delhi – Hyderabad on 1st February 2007 - Departure
(Indigo 6E-684 airlines) : Hyderabad – New Delhi on 1st February 2017 - Return
Yatra.com Booking reference number:[protected]
Indigo Airlines Booking reference...

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Address: New Delhi, Delhi, 110075

Website: [email protected]

Sir/Mam,

My name is Ketan Saraf, I and my three other friends have planned a goa trip from New Delhi. My scheduled flight from Delhi to Goa was on 13th November, 2016, departure time 10:15 pm. I was issued a boarding pass at around 9:25 pm and had checked in my luggage for the same, but unfortunately i lost my boarding pass in between the issuance and flight boarding, I requested the duty Manger to consider me to board this...

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Address: 560076

Website: www.goindigo.in

Hi Go indigo management,
I am extremely hurt and disappointed with the services provided by Mr Karan Kumur at the customer relationship management department and his attitude for being sarcastic over the phone and behaving in an untimely manner and would like to raise a complain for being unprofessional.

Go indigo is a huge company and how difficult is it to refund of Rs 4200 as I wanted to check the price and invite...

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Address: Gurgaon, Haryana, 1222002

Website: www.goindigo.in

We, passengers of Indigo flight 6E 292 KOL - GHY, Paul Syiem and Sharon Pariat travelled on 16 Jan 2017.

This is to inform you that I had checked in an empty golf bag. In order to keep it from flattening and creasing, we put a roll of cardboard sheet inside to protect it and had an expensive quality lock put on the bag. The bag had also been screened and cleared by your security staff. We had also requested for a fragile tag...

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Address: Balasore, Odisha, 756030

Website: www.indigo.co.in

This is with reference to the inconvenience and harassment to senior citizen.
Mr S Das Mohapatra has booked flight in INDIGO from Bhubaneswar to Bangalore dated 17-JAN-2017.
He has gone open heart surgery and was flying to Bangalore to visit hospital for checkup.
Flight Details as below: -
INDIGO 6E-897
Name: -Suranjan Das Mohapatra
PNR: -ECRFMD
Flight Departure time: - 08:30AM
Boarding...

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Address: Darjeeling, West Bengal, 734001

I was a ticket from Bagdogra to Bangalore on indigo flight 6e958 on 15.01.20=
17. At security check the indigo person mr Amit has handed over my wallet to=
another passenger and offload me from the flight as I was demanded my walle=
t. After checking cctv footage they have collected the my wallet at Kolkata a=
irport. This forced me to take another flight I.e. SpiceJet sg3288 and indig=
o 6e716 to reach...

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I booked the flight for jaipur to pune on 16/1/2017 via PNR num FDE2HQ and you guys are missed my luggage.i dont understand what the hell you are doing and what type of pathetic services you are providing.i called indigo pune as well as indigo jaipur but they both are unable to locate my bag and not providing me anu proper solution wat to do in this case...

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Address: Gurgaon, Haryana, 609701

Website: indigo

I was booked ticket from delhi to chennai on 14 jan but i having in airport in 1.00am.i completely automayic checkin boarding gate & checkin lead to confusion on boarding gate open i waited in long queue because only two counter for luggage drop in lead to miss my flight.but indigo staff tell give offer on 8500 for another flight is too high when compare to previous booking
Improper staff & miscommunication lead to missed my filght...

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Address: Kolkata, West Bengal, 700052

I was there at the boarding counter 45 mins prior to the take off of the flight but rather they said that the boarding is closed. Even when I was standing at the queue I continuously asked the people employed there they said I still have time. And the girl who had to attend me said that ma'am just get out and if you have any problem don't travel with indigo further....

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Address: Bangalore, Karnataka

I traveled aboard 6E 346 from Bangalore to Mumbai on 20th Dec on seat 18B. Though, I don’t have the time to narrate this dreadful travel experience, but my discontent, anguish and consequent damage caused is urging me compellingly to share my enraged state of mind with the concerned.
The flight was scheduled to leave at 1020 Hrs. I reached Airport at 0900 with ample time at hand. I had already web-checked-in, had the hard copy,...

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Address: New Delhi, Delhi, 560075

I went to drop my mother Mrs. Shalini Chinchwadkar, 80 years old and wheel chair bound for Bangalore - Nagpur flight Indigo light on 12/Jan/2017.
We reached the airport at 5.15 for the flight on 6.05 but have to wait for wheelchair for few minutes.
When she went inside on wheelchair, she was denied entry in the airplane on the ground of late reporting.
We both requested the ground staff to please allow her on the flight...

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Address: 401202

Website: www.goindigo.in

You please try to book a ticket yourself you will find the problem.
When I type in Mumbai it showa Bangcock, , when I try to type in my phone No. a message appears in Red that Country code is mandatory and you just CANNOT feed in the country code.I wasted 2 hrs, to get a ticket but could not.
Why cant you modify and make a simple software so that we Sr. Citizens are independent to do this simple chore or is it only on paper...

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Address: Kolkata, West Bengal, 712246

Website: Indigo airlines

For my flight from kolkata to hyderabad (pnr- NEKJ5K) on 8th Jan 17. I Reached 1 hour before still they didn't let me check in. Staffs were so careless that they were not responding properly asking me to go from one counter to other. In help desk no one was available to respond to me or help me. And they didn't let me board. Neither they refunded my money nor arranged any other flight. I request them to refund my money....

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