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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Address: Hyderabad, Andhra Pradesh, 500085

Website: Indigo

Indigo airlines staff at Hyderabad international airport didnt let my parents onboard the flight quoting them late even when they arrived 1 hour before the scheduled departure and ill treated them. At the checkin counter they misbehaved with them, were asking for extra money for no reason and at the end my old age parents missed the flight.
They were asking them to buy another ticket in order to onboard the flight.
Worst, worst...

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I, Bedanand Choudhary, was travelling from Indigo flight no.283 from jaipur to kolkata with my wife Poonam Choudhary via Delhi. After reaching the destination we came to know that our luggage is missing and is left at Jaipur itself and so we contacted the customer care and got a response which was not upto the mark. we have to wait for several hours to get our luggage back. I was facing sort of time as i have to attend an urgent meeting the...

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Address: 400701

Dear sir,

I travelled from cochin to mumbai yesterday 8th of april with flight ticket vide pnr no. Lijuue.

My luggage which was a brand new bag from one of the italian brand which i purchased from milan only on dec 16.

When i collected my luggage it was totally torn off. The badge was pulled out and even the base of trolley was so much torn that side piping came out.
I immediately approached...

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Address: Gurgaon, Haryana

Website: Www. Goindigo.com

Hello
I am piyush maheshwari my pnr no is C4D95L. I was having the booking of 4th april from bangalore to nagpur indigo morning flight time 6.20 i reached at the counter at 5.10 but indigo staff said counter is closed and they didn't allow me. I was travelling with my family my wife and two small kids.
I suffered alot i booked instant train ticket in first ac and i went because i was having doctors appointment as my kid is a...

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Address: Mumbai City, Maharashtra, 400086

Website: Indigo in Personal

I have requested refund for the excess amount paid as Indigo airport staff denied boarding as flight was full where I already had a confirmed booking.
After a deep follow up, I have been shown at fault as no show which is an incorrect statement. My person was informed at 13:15 Hrs. that the flight is full where the departure was at 14.30 Hrs.

I paid was approx. 7300.00 INR for which the accommodation done was for 600.00...

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Address: Jaipur, Rajasthan, 302019

At exploring flight on 7th Apr from Ahmedabad to Delhi to fly on 3rd May I do find option to click on 6E student discount i.e 8% of basic fare and student can carry 10 kg additional baggage to check in, subject to submit ID card of school at the time of check in. when paying, we are asked to pay same amount like an adult travellers. seemsWhite collar cheating with people....

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Address: 560037

Website: go.indigo.in

We need to transfer a ticket from father to son.Also there are no seats available in the same flight.
We are keen to get the ticket transferred so that full family can travel together. We have spoken to customer care and they are suggesting to cancel the ticket and rebook. We cannot rebook also as it shows no seats available.
Also they are not letting us know the fare difference and also not confirming the seats.
br...

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Address: Kolkata, West Bengal, 700008

Website: www.goindigo.in

We were 7 passengers namely Mr Sreemonto Roy Chowdhury, Mrs Tumpa Roy Chowdhury, Ms Kamalika Roy Chowdhury, Ms Tumpa Roy Chowdhury, Mr Jaydip Kar, Mrs Chayanika Kar, Mrs Anindita Acharya travelling by indigo on April 1st 2017 (flight no-6E345kolkata-chennai). Since one of our passengers were 78years old we reached the boarding gate (23E) 20 mins before the departure time which was supposed to be 25 mins before the departure time though we...

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Address: 560076

Website: www.goindigo.in

@IndiGo6E

I have done booking 15 days ago for 02nd April flight rom Bengaluru to Ranchi and check in was also done but it was not allowed to get in to flight as told delay but reached by 07.30am and flight was at 09:05 am and its that que issue and service on airport was so bad and having behavioral issues with all employees at bengaluru airport counter and employee naming..SHALINI S, POOJA, AKHILA all were waste but SUPERVISOR...

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Address: 560034

Website: www.goindigo.in

I had booked a flight from Bengaluru to Indore with booking reference CBYMFW for my mother. She was travelling alone and doesn't know English or Kannada. She reached at 4:15 am at the check-in counter for 5:10 flight but wasn't allowed to check in her luggage. The staff asked her to carry the luggage as handbag and go for boarding but didn't inform the boarding gate number. It took lot of time to reach the boarding gate as she was misled...

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Address: Ranchi, Jharkhand

I have booked a ticket from ranchi to bengaluru for 1st april, which check in time is 2:05 pm, i reach to ranchi airport and check in at 1:45 pm but the authority say you are late and can't board for flight. I ask them what is the reason for stopping me, they say your are late and tell me that if you want another ticket of tommorrow then you have to paid rs 3000 extra. Is this the new number to cheat the people by indigo.
Flight no...

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Address: 493196

PNR T7C8PY
Delhi to Raipur date 29.03.2017
Against prebook Meal, I have asked Rajma Chawal & Soup.

I found Rajma chawal taste very odd also not absorb water added by staff before serving(after 8 Min).
On checking I found it was packed in Oct 2016 Batch RC.

Indigo staff was informed, but no complaint book provided only offered to give feedback.
Also a mind blowing reply by head of staff...

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Address: 700107

Website: www.goindigo.in

[Ref-Indigo Complain-CRN[protected] Z9JIV8]
Sub: Unable to report to the counter in time due to non-co-operation from your end as no communication was made over phone/mobile, offering help to do it.
[Kolkata – Ahmadabad via Joipur morning flight 6E 238 at 5.20A.M.dated 6th February, 2017 vide PNR IHL3UR]

Dear Sir/Madam,
As we were extremely busy with an important work for the last 10 days. We could not...

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Address: Bangalore, Karnataka, 560011

Team Indigo,

This in regards to BLR-RPR flight scheduled for 5:30 AM[protected] BLR departure. I Mr. Syed Yousuff Fahad the passenger was misguided by one of yours staff on boarding a flight. Due to which I've missed my flight. I've already spoken with customer care people and I was asked to put a mail regarding this issue. I make a humble request to refund the full amount on this PNR. Need more details kindly revert. Below...

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Address: 122002

Website: www.goindigo.in

Hi
I with my family had travelled indigo flight no 6E937 from delhi terminal 1 airport to Guwahati airport on 05.03.2017 at 07:50 am morning. The details of passenger travelling are 2 adult+ 1 infant i.e. Mr Vikrant Verma, Mrs. Romila Raj and Miss Prisha Verma(infant). I had booked round ticket from Guwahati to delhi and fro. On my return journey to Guwahati from delhi, me with my family had reached the airport on time, we had security...

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Address: Indore, Madhya Pradesh, 452010

Dear team

I travelled Indore Raipur from your airline in every 15 days. When I travelled on 27th march they refused 2 serve hot meal by saying its 50 minutes flight but in same airline i got hot meal services on 7th march.
Behaviour of Ananda airhostess was rude and she did not listen anything. I also belong to service industry if staff start behaviour is arrogant it's alarming for company. Plz take it seriously....

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Address: Gurgaon, Haryana, 400097

Hi There, I'm writing here to actually bring out the true cheating that the Indigo representative has done to me today dated the 27th March 2017, as I have been a victim by Indigo airlines.

I purchased this ticket from Mumbai to Muscat for my Mother Mrs Deepika Vaswani, with PNR: LGJPWK to be flying out on the 27th March 2017. However, due to ill health of my mother, I called the help desk to casually inquire and with a mindset...

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Address: Visakhapatnam, Andhra Pradesh, 530003

Website: Indigo Airlines

I had made journey from Dubai to Delhi in Indigo Airlines flight no.6E-48 on 25/03/2017 under PNR no.H89UTF. Immediately booked complaint at Delhi Airport to Indigo Airlines staff. They ensured to deliver the luggage in my address within 24 hrs. It is now more than 48 hrs, information though I am contacting them frequently. I have Rs.[protected]/- worth of goods in the luggage. It is black coloured American Tourister big size trolly Luggage.br...

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Address: New Delhi, Delhi, 110006

My name is Divay Bahl and I had a flight at 8 AM on 3/27 (Delhi to Bangalore 6E 115), which they 'pre-poned' to 4 AM and apparently sent out a couple of SMSes to inform me. The phone number I used for the booking is not one that I use regularly so I missed their SMS. I reached the airport at 6am and I was told my flight had left and I was obviously taken aback.

Now, I understand that airlines need to do such alterations for...

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Address: New Delhi, Delhi, 29966

Website: indigo air

Sir,
I was purchased a ticket to travel from kochi to Dubai on 30/06/2017 booking date( 19/12/2016) for my daughter.due to some personnel reason she is not intent to travel at that date and the ticket is cancelled on 26/02/2017 .As per the normal procedure the refund should be reflect on my credit card with in 10 working days. But till now the amount is not refunded and based on the communication with Indigo office statement they...

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