Claimed

Ixigo Complaints & Reviews

3.4
Updated: Jan 2, 2025
Complaints 2414
Resolved
1518
Unresolved
896
Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ixigo reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Craftacious Inc.
from Mumbai, Maharashtra
Mar 6, 2019
Resolved
Report
Copy
Resolved

refund my amount urgently

Address: FL-402, PL-49, Sector -05, Ulwe , Navi Mumbai, Mumbai City, Maharashtra, 410206

I am booking a train ticket on 2 march 2019 panvel to ratnagiri of ixigo app. My order id. [ ixitr[protected] ] and my payment id. Is [ 1zit849buic3ks1fa9 ]. My amouny is 347.21/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anushak10
from Hyderabad, Telangana
Mar 3, 2019
Resolved
Report
Copy
Resolved

money debited not received ticket

Hi,

I booked tickets from secunderabad to tirupati on 2 march, 2019 through
Your app. I booked twice and money got debited from bank but ticket is not
Booked. Please refund my money as i worked hard for it asap. Kindly note the issue and resolve it soon.. Thanks..

Please take it as priority and refund my money as i really worked hard to earn it....
Helpful
Found this helpful?
5 Comments
Report
Copy
P
Piyush Santhalia
from Indore, Madhya Pradesh
Mar 2, 2019
Resolved
Report
Copy
Resolved

wrong date ticket booked because of ixigo technical fault

Address: 486001
Website: Ixigo train

I had booked a train ticket with 2 berths through ixigo with PNR no. [protected] having a wrong date because of ixigo's fault. The ticket shows 08/03/2019 as the boarding date from Jabalpur station, instead the train will be arriving Jabalpur on 09/03/2019. Because of this, I won't be able to reach my destination on 09/03/2019 which I have to anyhow. So, I want ixigo to arrange other ticket for me from other train on 08/03/19 from Jabalpur...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
Ganesh Danier
from Ingraj Bazar, West Bengal
Mar 2, 2019
Resolved
Report
Copy
Resolved

train not booked... refund request

Today 02.03.19 i was booking my ticket from adra to howrah prr howrah exp
Money was deducted ₹133 but train was not booked...
I request please refund my money.
This was provided : ixitr[protected]
While booking i used this email id: [protected]@gmail.com
By the name of r jai ganesh rao
Please refund it as soon as possible.. Amount it low but it really matters me...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit666Kumar
from Kanpur, Uttar Pradesh
Feb 28, 2019
Resolved
Report
Copy
Resolved

money debited but bus ticket not booked

Please help me, i have booked a bus ticket through ixigo app, and paid amount by phonepe app with my bank, my money deducted and paid to ixigo company's bank vide Transaction ID AXISSDKV344a91c06205b4e989a3cf73fa6 Dated 22/02/2019 at 08:05 PM but Bus ticket not booked. I have complaint by telephonic also, so please refunded my money as earlier as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
khushi143
from Surat, Gujarat
Feb 27, 2019
Resolved
Report
Copy
Resolved

ticket not confirmed so I didn't traveled

Address: Vadodara, Gujarat, 390020

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy...
Helpful
Found this helpful?
4 Comments
Report
Copy
B
budwa
from Chennai, Tamil Nadu
Feb 27, 2019
Resolved
Report
Copy
Resolved

payment successful but not booked tickets

Please help me to my money refunded my money deducted but ticket not booked so money refunded please help me i would like please return my money quickly please help me with my query and reply this my question and satisfied your service i am happy your service but sometimes your service is very slowly so that i am happy but my money is quickly send my account good by and happy...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mur Vonga Hiya Assamese Channel
from Imphal, Manipur
Feb 25, 2019
Resolved
Report
Copy
Resolved

I haven't received my refund money

Address: D. K. Road, Dhubri, D. K. Road, Dhubri, Kokrajhar, Assam, 783332

I have paid an wrong amount where i need to rs.821 but i have wrongly paid rs.766 for train ticket from delhi to new bongaigaon. My amount has deducted from my account and get a confirmation message. But train ticket hasn't book for wrong amount. Now i am trying to get back my refunded money with money deduction confirmation message. Ixigo agent also said me that they have not get any amount from my i'd....
Helpful
Found this helpful?
5 Comments
Report
Copy
S
Snkkar
from Bengaluru, Karnataka
Feb 20, 2019
Resolved
Report
Copy
Resolved

amount deducted but booking failed

When i was trying to boom the train ticket from bangalore to coimbatore., through my net banking i made the payment. And it was redirected to the ixigo page. I was almost waited for more than 10 minutes but my ticket was not booked. I checked with my bank, amount was debited. Then i checked with my irctc account there is no last transaction on this day.
I am just requesting ixigo to solve this problem within a day. Otherwise i will...
Helpful
Found this helpful?
1 Comment
Report
Copy
@
@Dolly951
from Gonda, Uttar Pradesh
Feb 19, 2019
Resolved
Report
Copy
Resolved

I am complaining about ticket pending and no status update

Hello sir, i booked 1ticket from kanpur to deoria sadar for 9th april, 2018 in gwalior barauni express (I. E gwl bju mail) train no. 1124. I booked on 19/02/2019 at 9:52 am but it's been take a few hours that there has been no status generate and payment has been made successfully.. Please generate report as soon as possible or refund money.. So that i booked other one.....
Helpful
Found this helpful?
2 Comments
Report
Copy
@
@Dolly951
from Gonda, Uttar Pradesh
Feb 19, 2019
Resolved
Report
Copy
Resolved

I am complaining about ticket pending

I booked 1ticket from kanpur to deoria sadar for 9th april, 2019 in gwalior barauni express (Gwl bju mail) and train number 11124.. I booked on 19th feb 2019 at 9:52am but it been take more than a hours that there has been no status generate and payment made successfully.. Please confirm my ticket as soon as possible or refund my money so that i booked other one.....
Helpful
Found this helpful?
2 Comments
Report
Copy
J
JASIM A
from Burla, Odisha
Feb 18, 2019
Resolved
Report
Copy
Resolved

cancelling tatkal because train runs 16hrs late

Address: 679325

Sir
I have booked a tatkal train ticket via ixigo app for the date[protected] for the passenger named muneer from srr-tvc from the irctc user id jasimspm. And ixigo registered email [protected]@gmail.com and mobile [protected].
Unfortunately the train is running late by more than 16hrs
And i need to cancel the ticket.
It is not possible to cancel it via irctc because it is booked from a third party. (Screen shot attached)br...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
pinky malik
from Delhi, Delhi
Feb 17, 2019
Resolved
Report
Copy
Resolved

please refund my amount urgently

Address: New Delhi, Delhi, 110051

I am booking a train ticket on10feb.2019 delhi to bhopal of ixigo website. My order id. Is ixitr[protected] and my payment id. Is 1shcx1pos0d250vbnk. My amouny is 1392.94/- refund of my bank a/c but i can't receive this amount from your side.
Please give me this amount urgently in my bank a/c. Please refund amount urgently as soon as possible. Your side not receive this amount you ask 5days to receive this amount but i can't receive...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
s.vidya
from Mumbai, Maharashtra
Feb 17, 2019
Resolved
Report
Copy
Resolved

payment is paid but tickets is cancelled how?

I'm booked train no.12627 sbc to klbg 20/2/19
Order i'd ixitr[protected] and my payment is cut rs.368. My ticket is not generated. Lastly i aided my password and mobile no. Also but it's saying wrong. Totally # my payment. How can i book my ticket and how can i managed my loss money and time. How can you solutions this matter i don't know but i wanna book my ticket s or refund within a time. Otherwise we can take...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Mulani
from Bengaluru, Karnataka
Feb 16, 2019
Resolved
Report
Copy
Resolved

refund of ixitr77802449656

Address: Shimoga, Karnataka

I booked a ticket from shimoga to bangalore on 28/01/2019 but the booking was failed i have still not received the refund for ixitr[protected] pls mail me the details at [protected]@gmail.com mahesh, sorry! Booking for your shivamogga town (Smet) - ksr bengaluru (Sbc) train with booking id: ixitr[protected] was not confirmed. You can re-book your ticket at no additional cost till 05:09 pm: https://ixtr.app.link/pQSLNnunQT post that, refund...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rodrix
from Vasai-Virar, Maharashtra
Feb 15, 2019
Report
Copy

wrong flight booked and cancellation made without request

This is wrt to trip id[protected], I had booked spicejet flight goi to bom of 17.35 18.04.19. I was redirected to clear trip and Until confirmation of payment it showed 17.35 and in final itinerary d time was changed to 5.25.
On having noticed that, i only tried to see what would be d cancellation charges n next minute I received a mail dat cancellation is made and refund processed.
On enquiring I have been told dat the...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harshabe
from Tirupati, Andhra Pradesh
Feb 13, 2019
Resolved
Report
Copy
Resolved

amount deducted but ticket hasn't been placed

Address: Visakhapatnam, Andhra Pradesh

Dear Sir,
This is to inform you that my train ticket hasn't been booked but the amount was deducted from my bank account. I have paid via phone pe. It's an amount worth of 953/-. This type of issues really brings a flak on the company.You guys also charged gateway charges.which is not collecting by irctc. I've booked the ticket through IRCTC with an amount of 940/- after the failure on your platform. So, I 'm expecting an immediate...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jitesh thirani
from Bolpur, West Bengal
Feb 12, 2019
Resolved
Report
Copy
Resolved

booking cancelled and cash debited from my acco

Address: 734101

Dear sir/madam

This matter is to inform you that i jitesh kumar thirani have booked two tickets online through ixigo from njp to sealdah kanchanjunga express on 6th of april 2019 but my ticket was not booked and a amount of money 504.52p have been decuted from my account so i kindly request u to solve this matter as soon has possible to get my money back has per my details is attached below

Beneficiary vpabr...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhiyan
from Mumbai, Maharashtra
Feb 11, 2019
Resolved
Report
Copy
Resolved

refund of money

Address: Mumbai City, Maharashtra

Had booked my ticket through ixigo, now the train has been cancelled, but i m not getting cancellation option due to which i m not able to cancel my ticket and result of which not getting refund of money.
Details of the train
Pnr - [protected]
Date of journey-8/3/19
No of seats - 6.

Have attached the screenshots for your reference....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
gopalitc
from Kolkata, West Bengal
Feb 11, 2019
Resolved
Report
Copy
Resolved

ticket cancellation refund amount not received

Address: Gurgaon, Haryana, 122002

Pnr no [protected] dt. 25.11.18 through ixigo booking id no ixitr[protected] same ticket was cancelled on 16.01.19. But refunded amount still now not received. We are inform same issue through [protected]@ixigo.com mail on 28.01.19. We don't have received any reply mail also not received already more than one month completed still now refunded amount these not for further transaction continue with ixigo websit or not pl confirm as soon as solve...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR