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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Myntra.com reviews & complaints page 296

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A
Abhay Dhupar
from Mumbai, Maharashtra
Jul 6, 2019
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didn't get my last order but showing delivered.

Address: 38-c, Lane no 2, gopal nagar., 143001

My last order which was denver deodorant is not delivered to me but showing delivered on my myntra app. 189/= rs. Also deducted from my myntra credit. I tried to call many times to myntra help line number but did not connected. Computer says that the number you have dialed does not exist. I am very much disappointed. I want my order order delivered or my money back....
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kanchansharma123
from Mumbai, Maharashtra
Jul 6, 2019
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I want my money back

Address: House no. 248R, Saraswatipuram Jail Bypass Road lane no. 4, Gorakhpur, Uttar Pradesh, 273014
Website: [email protected]

Sir,

Email id: [protected]@gmail.com
Order no. : 111293577561384258503
Amount : rs 545

I cancelled one top from myntra for which i paid through debit card. Its more than 10 days and the money is not reflecting in my bank account. I called them and they told me that the refund has already been processed from their side and if its not reflecting in your bank account kindly get in touch with...
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P
pratap165
from Noida, Uttar Pradesh
Jul 5, 2019
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re : return of one item - one shoe pair

Address: FLAT NO.110, A-BLOCK,HIMALAY HEIGHTS, BOIRDADAR, RAIGARH, CHHATTSGARH, Raigarh, Chhattisgarh, 496001

Dear sir

I put an online order with the myntra for one pair of mochi men tan textured leather slip ons for rs.1746.00 which i paid through online by my card, but after receipt of the shoe i found it is not fitting to my feet shoe i lodged online request for return of the product & send me the new size shoe o[censored]k7 in place o[censored]k6 size, then i got mail as well as sms for pick up by their team, but unfortunately it had been more...
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H
Himanshu2019
from Mumbai, Maharashtra
Jul 5, 2019
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wrong item received

I have ordered Louis Philippe Sport Trouser on 29th June 2019 and my order number is:[protected]-4500901 which i have received on 3rd July 2019. The size i have ordered is not fit for me and then i called to myntra customer care for return of my product but according to them i cant return my product as i have collected insider points which was collected my be by mistake. I have requested them to take back insider points which i have...
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C
Chandan1712
from Delhi, Delhi
Jul 5, 2019
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product undelivered, delivery boy not even given a call.

There was a product bought from myntra. Product of tracking no. Ml[protected] has not been delivered yet. Delivery boy not even made a call yet. The number of delivery agent is either unreachable or unpicked if contacted.
Please help me with this product delivery. Its been more than 5 day late with respect to scheduled date.
Ask them to contact me on [protected] (Chandan kumar)...
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R
Rahul Gondhali
from Mumbai, Maharashtra
Jul 5, 2019
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wrong product delivered and not returning

Address: Kharghar, Navi Mumbai, Raigad, Maharashtra, 410210

I request the return of a product I bought off Myntra during end of reasons sale
Its because When I opened the bag the product was different than what I've ordered. So I requested a return request.
Now even when I selected return reason as different product delivered the pickup agent insist that I must return the product that I ordered.
What the hell is happening. How I am supposed to return the product which I never...
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S
suman sahni
from Mumbai, Maharashtra
Jul 5, 2019
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not receiving parcel

Address: Sukher, 313001

I ordered on 23th june and they assure me that parcel received on 1 july but today is 5th july till date not receiving any parcel and their delivery boy are so arrogant that they did't properly answer rude behaviour. Is this service what for i pay?? Company don't show any loyalty towards customer this is my first order i'm higly dissappointed....
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M
Mohamed Natheem
from Bengaluru, Karnataka
Jul 5, 2019
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product is not delivered but marked as delivered. no proper response.

On jun 20, 2019 i have ordered the "kappa sweatshirt - rs839 (Order no :[protected]-9688401) from myntra. On jun 28th i got the message like product got delivered but i didn't received the product. I complained three times but till no proper reply. Whenever i call, customer support people ask me to wait for 24 hours for update. Already more than 10 days gone, they won't reply properly even they won't provide any email address for communication....
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R
Rahul Gondhali
from Mumbai, Maharashtra
Jul 5, 2019
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return put on hold for the most stupidest reason

Address: Kharghar, Navi Mumbai, Raigad, Maharashtra, 410210

I request the return of a product I bought off Myntra during end of reasons sale.
When I opened the bag the product was different than what I've ordered. So I requested a return request.
Now even when I selected return reason as different product delivered the pickup agent insist that I must return the product that I ordered.
What the hell is happening. How I am supposed to return the product which I never received...
+4 photos
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D
Dipti J Singh
from Gurgaon, Haryana
Jul 5, 2019
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not crediting amount in myntra credits

Address: NA, 122101

I by mistake ordereed clothes through an old username the email for which is not functional anymore. After accruing myntra credits, I realised that in order to use those, I would need to provide otp on the email. I contacted Myntra and they said that I can request for transfer of myntra. Credits from my one a account to the other once all the orders are delivered. Now when it is all in place, I have been calling myntra over and over and they...
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D
DaminiSharma
from Gurgaon, Haryana
Jul 5, 2019
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return/exchange services

Address: New Delhi, Delhi

Myntra customer care is not satisfactory at all and they don’t have any sense of ownership while resolving cases.
I have ordered two footwear from myntra and both of them are small to me, i had raised an exchange and return request (Since my size was not available) and mistakenly, i forgot to change the pickup address. I called customer care, they told me to refuse the order when i will get a message (Your order is expected to be...
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S
Sakshi Kasana
from Delhi, Delhi
Jul 5, 2019
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wrong product delivered and not exchanging

Address: New Delhi, Delhi, 110051

I ordered tommy hilfiger flip flops and received some local brand poor quality flip flops. I requested for exchange but they are not responsive. I placed the request on 16th june still there is no follow up on it from their side.
Its been 20 days and my money (1500rs) is stuck with them.
I even contacted the customer care service of myntra, they gave me false assurance for it and did nothing to resolve my issue....
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M
madan@singh
from Mumbai, Maharashtra
Jul 5, 2019
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service

Address: Burnpur Bari maidan g type sail quter, 713325

सर आप लोगों सेवा सही नहीं है हम अपना आर्डर 18 तारीख को किए हैं अभी तक हमें हमारा सामान नहीं पहुंचा उसका डिलीवरी डेट एक जुलाई तक लास्ट डेट अभी तक नहीं मिला आप लोगों कॉल किए 72 घंटा...
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S
Sowmyachandra
from Mumbai, Maharashtra
Jul 5, 2019
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order not arrived

I would like to inform that, myntra's customer support is the worst i have ever seen.
I have received 2 and about the delivery of the products, however it has not arrived yet.
Customer care number or the delivery agent number is of no use at all..

I'm not sure to get my amount refunded even if i opt to cancel the orders..
Totally disappointed with the service and i would expect to receive my orders at...
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S
Shashank Preetham
from Pune, Maharashtra
Jul 5, 2019
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not delivering the order and not even responding properly

Myntra's tracking system is horrible, my order says it's just packed even after 7 days of ordering. While contacted, they're responding like some mentally ill people, saying things that are not relevant, though not solving the problem in the end. There are so many cases like this. This is fraud, taking the money and delivering the order is outrageous...
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A
archita dutta
from Kolkata, West Bengal
Jul 5, 2019
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return request not successfully done

Address: Kolkata, West Bengal, 700026

I bought aasi women mustard yellow & maroon printed a-line dress. Due to fittings problem i want to return it. My product return no. : [protected]. From last 3days i got this message (Hi, your item aasi women mustard yellow & maroon printed a-line dress (Return no. : [protected]) is expected to be picked up today by our associate (Ph no. : [protected]). Please keep it ready in an unsealed packet. Use pin [protected] if prompted.) and end of...
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D
davidson mani
from Mumbai, Maharashtra
Jul 4, 2019
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the order is cancelled without my knowledge

Hi,

I have ordered a flip flop on the sale day of Myntra EORS, The order was been two weeks with them, on July 4th they have cancelled it without my knowledge. Now they provide me 40% off on order 1000. But I brought that product for 566, Now the actual price of the product is 1499, if I spend 40% now it's around 890 exclusive of GST. As a consumer based company the quality of supply chain and technology should be good, as...
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J
jeff2777
from Mumbai, Maharashtra
Jul 4, 2019
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amount debited from my account and order wasn't completed

Address: KEISHAMTHONG LONGJAM LEIRAK NEAR EX-CM RK RANBIR SINGH, Imphal East, Manipur, 795001

I order three suit which i got offer at 28th june, 2019 and amount huge... I have completed my payment, otp and all,,, while processing.. Showing error and failed but the amount was debited from my acount and i check my statement it shows amount was debited and credited to myntra account. Its been a week i have refund back my money from mnytra, i complaint through email, just reply that it takes 24 or 48 hrs.. Yesterday i got a mail that...
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N
naveen181991
from Najibabad, Uttar Pradesh
Jul 4, 2019
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myntra is not taking back the product, every time the courier boy comes and, says the serial number is not matching providing very bad service

Address: E-290 sec 2 bawana indl area, New Delhi, Delhi, 110039

Myntra.com — myntra is not taking back the product, every time the courier boy comes and, says the serial number is not matching providing very bad service

Naveen singh negi on 04 jul 2019
I ordered a purple check shirt from myntra. I received the product and it had hole. Its a defected piece.
When after two days a courier boy came for pickup he refused the package saying that the serial number is not matching....
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A
Anudwatt Vigya Dhakal
from Bengaluru, Karnataka
Jul 4, 2019
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deliveries did not reach

Address: Jeevan Bima Nagar, 560093

I ordered a package of 8000 rupees from myntra. My products were never delivered. The executives called afterwards and said sorry but your deliveries can be made.

#imran their delivery person called and screamed at me instead while enquiring. Today their customer care called and said that the order will be cancelled and that nothing can be done.

Myntra is a total # customer care....
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