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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

Exchange issue of shoes

Received a fake and a duplicate product

Requested for return because received wrong product

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suddenly stopped delivering to my pincode

Poulami Ria Das

account is locked

return product quality check failed

Wrong product shipped and not accepting return

Cash on delivery not available.

transfer myntra credit amount to my bank account

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Denied to Refund Money

Refund not given after 3 weeks also post return of product

Product return not allowed

Myntra.com reviews & complaints page 292

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Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, 560068

Dear team,
I spoken with Miss Kavita (Myntra customer care champion) on 7th July 7:09 am, regarding my order no.[protected]-448190, some argument has happened. after that I got 3 threatening call, at evening two people called me and threaten me, today (11th July)Miss Kavita also call me though mobile No.[protected] and abused me and threaten me that "now your count down has started we will shoot you". I would like to know how...

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I bought 3 pieces of apparels from myntra though I cancelled one Worth rs 1343.and two I returned back worth rs 377 and 377.then after 10 days of not receiving my amount I called up myntra to check up on this they said they hace initiated the refund but I never recieved the money where the money has gone then I keep in calling them every time they give me same old response on initiation of refund and all n called me to follow up with bank...

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Address: Kolkata, West Bengal

I have been using myntra for the past 5 years and never faced any problems with my order. But last month i ordered a necklace, but when it was delivered, there was a hair cream inside instead! Surprisingly, the transparent package it came in, had the sticker with the necklace details and bard code. I placed a request for exchange but the delivery guy refused to collect it since the item did not match the picture of the order he had with him...

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Address: 313001

Product cancelled and two products returned but still didn't git my refund of rs 2767 out of which I m.due to receive 2097 total it's been 20 days myntra says it has initiated the refund.but miney is not credited in my account. What to do now I also raised a complain with bank but they said they never keep money I'd it had been initiated I should have been reflected in your account....

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Address: Udaipur, Rajasthan, 313001

I did shopping of 2767 rs on 20th June 2019 I canacelles one item and returned two the refund was never processed in my a count I called myntra they said they have initiated the refund but I never got my money they gave me some.reference number but bank.is not accepting the number n told me to contact myntra please help.me refund my mone it's been more than 19 days ....

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Address: Mumbai City, Maharashtra, 400080

I ordered a U. S. Polo shirt and I got a duplicate product. I realized this as the tags on the shirt were missing and it also has a Louis Vuitton printed patch on it. The quality of the shirt is also bad. I have trying to get it resolved but the team is not helping me. I have already posted on Twitter about this but still there is no response on that. They do not have a email address on which we can atleast escalate it. I hope this helps....

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Address: Mig-352, Balaji nagar, kukatpally,Hyderabad,telangana, Hyderabad, Andhra Pradesh, 500072

Hello myntra.
I am y. Achyuth reddy. I ordered a crocs on myntra on 24th june 2019. The delivery date given is 3rd july 2019.in myntra app it's showing that the item you ordered is shipped on 27th june 2019 and that didn't updated from that onwards. I also spoken to myntra customer care captain and they didn't took any action until now regarding my order. Please send me the update that when can i expect the delivery....

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I ordered product (Order number[protected]-3247901) on 21th june'19 and the delivery date was 29th june'19 but still today i. E.12 july'19 the product has not yet delivered. A team leader named ananya from myntra customer support said that your complain has been forwarded to case manager on priority and i will get an update within 24 hour (I. E. Yesterday) but still no mail or message from myntra at all.
Does myntra really...

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Address: Mumbai City, Maharashtra, 400089

I ordered shoes from myntra (Order id :[protected]-3311203) on 04 june 2019. I returned the product because the product in reality was different than what it was shown on the app. I returned product and asked for a refund. Even after 30 days of filing for a refund i did not receive it. When i call myntra they tell me they have initiated the refund, after confirming it with my bank i come to know that no money has been refunded back....

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My lipstick which I ordered along with a conditioner was missing in my package, i only received the conditioner and i have paid the whole amount to the dilevery boy, please check to it as soon as possible. It is very irresponsible that a product of rs 294 is missing, i want it really soon, please take action to it and i have already paid the amount to him....

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My order number is[protected]-8909001. There was a trimmer, a chappal, and a headset in the order. I have received the trimmer, a few days after the delivery date and the rest didn't received. When called the customer care executive, i was informed that it will be delivered within a few days. Now i got the message that my items were lost and nearly half of my deducted amount is going to be refunded. How can you say that my items were...

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I placed an order on myntra on 30th june with 6 items on the order no.:[protected]-5232901 from the id [protected]@gmail.com. Later i cancelled 2 items. Now 4 items are to be delivered to me, while i made the payment during the checkout through online. And among them i ordered dress berry women grey t-strap flats. These people gave me an update on july 2nd the item is out for delivary and in the evening i got a message from...

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My name is Avinaba Banerjee. I am a student of Christian Medical College, Vellore, tamilnadu.I ordered three body deodorants from myntra in our hostel address. Now the order was supposed to come in two phases. In the first phase the order of one deodorant came in hostel mess and we received it but the second phase the other two deo came on 6th of july but we didn't receive. Now the delivery guy didn't even call us for the order and signed...

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Address: Kanpur, Uttar Pradesh, 208001

I had cancelled the order on myntra but the refund issued for the same is not reflecting in my account.. Refund was processed on 24th june and it is not reflecting in my account till now. Reference number provided by the myntra customer care is[protected]. After waiting for 14 working days as said by the bank of baroda customer care, i took the enquiry regarding the refund but then also it is not processed.....

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Address: Malkajgiri, 500047

I've ordered on 20th june and it should be delivered on 26th june...

I contacted support to check the order status and they asked me to wait for 72 hours which i did..

I contacted after 72 hours and they again asked me to wait for 24 hours...

From then.. Till now i'm contacting daily and i'm only getting answer to wait for 24 hours and the issue is escalated...

I still did get any...

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While calling them they say they will resolve it in 2 days and it has been 25 days now
They are not giving my refund and have locked my account
I tried logging in with my friends account to check whether the app has issue due to rain
But then all accounts i tried on my phone got locked. Without any reason. They re not able to specify anything regarding that. Also, i am a regular customer. I ordered few products from a...

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Address: 560068

Hello sir/madam,

I have ordered one t-shirt which cost about 1, 833.34 rs. - tommy hilfiger on the 24th june and it supposed to be delivered on the 5th july and i have called the customer service people for an update more than 10 times and they still keep on saying that the delivery agent tried to deliver and was unable to deliver it due to re-scheduled date given by the customer which is absolute lie. They have taken about...

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I had ordered one fastrack watch of 1121 Rs from myntra website and made payment by debit card, but due to some reason I cancelled the same order. Now myntra people are saying that they have already refunded the amount, that is 1121 Rs to my PNB debit card by which I made the payment. But till now, I didn't received any amount in my account. Order was cancelled on 23 June 2019 and for refund to be reflected in account they said to wait till...

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Address: Myntra Designs Private Limited AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068 Contact no:080 4354 0100,08061561999, Jalandhar, Punjab, 144004

I ordered a watch from Myntra from my account. Order no: 111328225405277992003. Full name of the product is "Fossil Men Grey Analogue Factory Serviced Watch FS5407I_FSS". It got delivered to me on the 30th of June 2019. When I was gonna open the package it felt like its not a watch inside the package. I got scared and I decided to make a video of opening the package. So I started recording and did the unboxing of it in front of the camera....

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Address: Santacruz West, Mumbai City, Maharashtra, 400054

I had ordered for Watch from myntra and till the day of my purchase online it has been more than 10 days as I am unable to get my delivery.

Also there were few ups and downs in myntra customer care service when u complain against the delayed delivery, they simply tell u in reply that the logistics people had made two attemps where I know that there were no attempts made by myntra delivery person it was fake attempt...
br...

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