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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 294

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N
Nitin.sharma2011
from Noida, Uttar Pradesh
Jul 9, 2019
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wrong/different product received

Address: 201301

I have ordered jack & jones men black & white slim fit checked casual shirt size: 38 | qty: 1 order no:[protected]-5905401on 24th june 2019 from myntra.com. But i have received wrong product that means i got black t-shirt instead of shirt (Jack & jones men shirt).
From last week i am trying to connect with myntra customer care but again and again customer care associate is saying "we have technical problems and please contact...
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S
sa007
from Mumbai, Maharashtra
Jul 9, 2019
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item not delivered but customer care said it was delivered properly

On 27 the june i placed order for 4 items by full payment online. On 2nd july 1 item delivered. But problem started as i checked myntra app. It showed 2 items delivered though i did not receive any call or message for undellivered item. I contacted customer care they took the complain. But no progress till now regarding my complain. Everytime they are just extending the dates. Till now among 4 items 3 items delivered properly. But 1 item...
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R
roo_o
from Delhi, Delhi
Jul 9, 2019
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return product hasn't been picked up yet

Address: Gurgaon, Haryana

I had placed a return request for my order no.[protected]-0942301.
No delivery executive came to pick up my order. I had registered a complaint to their customer service but no luck.
I've been trying to connect to their customer support but still couldn't get through.
Such a pathetic experience.
Please do something as soon as possible. Really bad service from myntra....
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amair ahmed
from Mumbai, Maharashtra
Jul 9, 2019
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delivery not made (no option to cancel the order)

I have ordered a roadster jacket on 21st june, due date of delivery was before 3july yet its 9th july and there is no update from them... I have called customer care 4-5times.. All they do is ask to wait for 3 days or 24 hours.. And still don't get an update from them... They say when the order is marked as status-"shipped", no one has the option to cancel the order. I have made the payment on 21st june itself... They need to work on their...
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R
Rajeshsao
from Bengaluru, Karnataka
Jul 9, 2019
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cashback amount not credited yet as per promised in end of reason sale.

Address: 560093

For the last 14 days, i tried multiple times to connect with myntra.com executive to address the cashback issue. But the team has no clue about their company promise. They don't even bother to resolve customer issues. As myntra.com promised cashback offer in payzapp (10%) during end of reason sale. I ordered the us polo shirt pant and it's cost me 2344/-. Now they are denying to reimburse the cashback amount.

Always giving...
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Genu Chauhan
from Bengaluru, Karnataka
Jul 9, 2019
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fake calls of lucky draw winner for last purchase

Address: Gurgaon, Haryana

I just got a call from some spam number and the person told me that i have won a lucky draw worth rs 12 lakhs for my last purchase on myntra. He also provided me with my purchase details and amount etc. This is a fake call and i would highly suggest everyone to be aware. They ask for bank details like account number and ifsc code and your aadhar number which btw are very private details and must not be shared with anyone unless you trust...
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Y
Yashumunu
from Bilaspur, Himachal Pradesh
Jul 9, 2019
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product not deliver in time because negligence of delivery boy

Address: House no 315 ward no 3 chougan bazar Nurpur distt kangra Himachal pardesh 176202, Kangra, Himachal Pradesh, 176202

I ordered a product of order no (1113782, 2273365, 3970401) on 30 june 2019. I personally made the call todelivery boy and asked him about the status of my order he replied me by saying your order has been came and i will deliver you on saturday ie, 6/7/19. But he didn’t deliver. Again i called on saturday evening to delivery boy and he told it will be delivered on sunday. Now today is tuesday and this morning i called him he replied me...
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Pooja Tambe
from Mumbai, Maharashtra
Jul 9, 2019
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I am complaining about delayed delivery

I ordered a watch from myntra on june 22. The expected date was june 30, which they then moved to july 1. Today is july 9 and i still haven't received my order. When i called their customer care they said i will get an email within 72 hours. But no email. They also told me i cannot cancel my order as my order has been shipped. The watch is worth rs. 5093. My order number is[protected]-0511101...
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P
prakapandr
from Bengaluru, Karnataka
Jul 9, 2019
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not getting proper response from the myntra customer service / team

Address: 8-3-234/16/6 l n nagar, yousufguda check post, Hyderabad, Telangana, 500045

I ordered products which are supposed to deliver by 28thjun
From 30th june i am calling cc every day as they are keep on repeating the same answer to wait for 24hours
I would like to proceed with the consumer case & trying to find the way to do so
Even faced the same issue the myntra partner ie... Jabong
Based on both the experience will file a case...
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A
adeeba siddqui
from Delhi, Delhi
Jul 9, 2019
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castle product of rs.1940. refund not credited.

Order no.[protected]-5057003. The order was cancelled within 10-15 minutes after its placement. I received an e-mail regarding the refund initiation but have not received any. They asked for 7-10 days time which has been given and four more days have passed. Date of cancellation - 24/06/2019. Amount of product - rs.1940. I have called them more 6 times and my request has not been considered so i had to file a complaint....
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Nisha Rathoret
from Jaipur, Rajasthan
Jul 8, 2019
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refund not credited

Address: Udaipur, Rajasthan

I am user of myntra i cancelled products on 23 june 2019 but the amount was not credited back in my card as they keep saying they intimated the refund but it's now 13 days since then where the miney has gone then i have gone to bank they are not helping they can't track the reference number they want transaction id which myntra don't have now what to do...
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Address: Bangalore, Karnataka

I did shopping in mantra app on 23 june 2019 and purchased US polo shirt and paint the total cost was 2344 INR and cashback was offered 10% on it. 14 days has passed and called multiple times but they didn't credited the cashback amount in payzapp as promised in mantra app in end of reason sale.

Here is the order number number:-111317519568525236401

Their executive is now denying that offered. Please see the...
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Kiran Palai
from Vasai-Virar, Maharashtra
Jul 8, 2019
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exchange was not accepted

Had intregated for an product exchange so today the product was out for dilivery, dilivery boy did not exchange the product just because the tag was not attached to the product and he update false reason as used smell on my profile and it's creating problem for me...I have the product tag unused products with proper plastic bag so please help me with this nd solve this problem as soon as possible ...and I was trying to contact with customers...
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R
Roslin Robinson
from Mumbai, Maharashtra
Jul 8, 2019
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product not delivered and wrong product delivered

First of all wrong products was received then raised request to return it however same was done it's been months i am waiting for my original product.
Next i ordered blink watch which was to delivered by 28 june and july that has not been done.
My money gone.. I want my product back.
Such a pathetic experience.
In the meantime, i have called customer support multiple times they refuse to help me. They raise...
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H
Himani Jhamar
from Delhi, Delhi
Jul 8, 2019
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didn't get full amount of refund

Address: Jhamar Mohalla, Village-Singhpur, Tehsil-kapasan, Chittorgarh, Rajasthan, 312207
Website: Myntra.Com

Its himani jhamar

I placed an order on 24th june 2019 from myntra and due to fit issue... I returned it one product out of three.
And my order no is[protected]-4534101
My return picked up is successful... Got a mail "your refund of amount ₹285 is initiated.
But in actual i got only ₹161 in my account.
And deliberately i seeks for help from your provided number but either provided number...
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A
Aurini
from Delhi, Delhi
Jul 8, 2019
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order status delivered but I didn't receive the order.

The order status was marked as "delivered" on 4th july, but i haven't received it. I've been trying to contact myntra multiple times but they do not let me contact one of their members. These guys didn't even contact me. They say something related to the sale which is really annoying and unhelpful. I haven't received one t-shirt and one jeans that i ordered. Please do something as soon as possible. Really bad service from myntra....
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vivek5242
from Noida, Uttar Pradesh
Jul 8, 2019
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wireless earphones

After receiving the courier and opening the package i found that the earphones and its charging case was missing from the box. The only item in the box was extra earbuds. Soon after receiving the product within 5 minutes i lodged a complaint about this to myntra and they said that they will return with a resolution. After more than 15 days of chasing them for resolution, they came back saying that product was dispatched from there warehouse...
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Address: 603202

The order status was marked as "delivered" on 2nd july, but i haven't received it at all. I've been trying to contact myntra multiple times but they say "since the huge number of orders, we can't contact you" or something similar. This is so annoying. When will you guys contact me? When the return period is over? I haven't received the two tshirts i ordered and i'm worried about it....
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S
smk85
from Hyderabad, Telangana
Jul 8, 2019
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myntra - invalid "insider" gift voucher

Address: Hyderabad, Andhra Pradesh, 500024

20 june, 2019: i claimed 1999 insider points to get a myntra gift card shopping voucher worth rs. 1000. I received a confirmation email about the same.

21 june 2019: i tried to apply the gift voucher along with the pin to my shopping cart, however, i kept received an error that the voucher has already been used. The specific error message is: "gift card has already been added to user a*y*m*r*[protected]@gmail.com."

23...
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sunny13260
from Mumbai, Maharashtra
Jul 8, 2019
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items not delivered and customer service giving excuse system is down

Address: Kolkata, West Bengal, 700033

I have an order placed more than 10 days back in myntra and have 2 out of 4 items not delivered yet. It was supposed to be delivered 4 days back (At the time of writing this message). For reference, order no:[protected]-2647803.

I have called myntra multiple times asking about this order, when it is going to be delivered as i am not even getting any updates on my contact no. As expected. Everytime i call myntra customer...
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